# refive Reviews
**Vendor:** refive  
**Category:** [Retail Intelligence Software](https://www.g2.com/categories/retail-intelligence)
## About refive
refive provides digital receipts and smart touchpoint solutions to retailers to enhance their in-store operations and experience. This empowers retailers to know, engage and retain their in-store customers. Retailers such as Puma, Sostrene Grene, Gusti Leather and many more use refive to: - Identify in-store customers and capture zero-party purchase, personal, behavioural and interaction data anonymously and frictionlessly using thoughtful touchpoints - Combine captured in-store and online data to create granular customer profiles and derive actionable AI-powered insights and predictions into customer behaviour that power marketing and operational decisions - Engage digitally with customers in-store and post-purchase in a personalised way using a range of interactions from digital receipts through wallet passes, Whatsapp and more We achieve this without the overheads of apps, loyalty programs or complex hardware. By finally having a 360-degree view of customers’ behaviour across channels, retailers have increased customer retention, purchase frequency and basket sizes.






- [View refive pricing details and edition comparison](https://www.g2.com/products/refive/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+09%3A59%3A14+-0500&secure%5Bsession_id%5D=18c77d80-0ba9-4472-b94b-5fc07ad2b7bc&secure%5Btoken%5D=60dcafee083a33fff8c1884198e9e226165d88918bd8d97a6cf11bb3a2e068f1&format=llm_user)

## refive Features
**Lead Generation**
- Lead Builder
- CRM Integration
- Marketing Automation Integration
- Data Import & Export Tools

**Data Sourcing**
- Data Enrichment
- Expandability
- Content Marketing
- Multiple Devices

**Platform Basics**
- Dynamic Segmentation
- Journey Optimization

**Lead Monitoring**
- Features
- Performance
- Identification

**Data Management**
- Data Types
- Consolidation

**Agentic AI - Lead Capture**
- Cross-system Integration
- Proactive Assistance

**Intelligence**
- Marketing Metrics
- Predictive Modeling
- Recommendation Engine

**Platform Data**
- Trends Reporting
- Dashboards
- Advanced Data Filtering

**Data Capture**
- Mobile
- Websites
- Social Media

**Analytics**
- Forecasting
- KPIs
- Dashboards
- Integration

**Platform Additional Functionality**
- Integrations
- Automated Alerts

**Analytics**
- Export/Import
- Reporting

**Generative AI**
- AI Text Generation

**Customization**
- Forms
- Personalization
- Templates
- Integration

**Agentic AI - Customer Journey Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Agentic AI - Retail Intelligence**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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