Products

Slingshot by WorkWave is a comprehensive 24/7 call center and lead response solution tailored for home service providers. It enables businesses to engage with customers across multiple communication channels—including phone, text, email, chat, and web leads—ensuring prompt and effective interactions at any time. By integrating with existing CRM systems, Slingshot's trained agents can qualify leads, close sales, and schedule appointments, helping companies convert more leads into loyal customers.

Evateck is dedicated to offering tech firms and online business effective and dependable outsourced support services. In our commitment to maintaining the highest standards of quality, we currently onboard only TWO clients each month. Whether you require a dedicated phone line or an advanced CRM system, we are equipped to meet these needs. Along with these specific solutions, we offer a comprehensive support package tailored to your requirements.

CSAT.AI provides a ‘fix it before you end it’ real-time solution to prevent bad customer service. This patent pending plugin was developed to train agents while providing 100% Quality Assurance monitoring. The Agent is able to see an estimation of their CSAT score in real-time. This enables agents to proactively correct course prior to concluding an engagement. Agents are able to self coach and benefit from in-the-moment customer sentiment analysis. No longer will overwhelmed managers have to re

Vanie is an AI-driven contact center solution that uses NLP and LLM to analyze every customer interaction in real time, providing actionable insights to improve CX, increase operational efficiency, and drive better ROI. It securely captures every conversation, converts speech to text summaries, and evaluates interactions based on quality checklists and process-specific metrics. Key Features: 1.100% Automated QA – Ensures consistent quality across all interactions without manual reviews or human

The Genesys Cloud EX™ solution is designed to help companies support their workforce with technology that improves their overall experience. You’ll have access to more accurate forecasting and scheduling, which addresses your employees’ desires for better balance between work and life commitments. It also enables you to support remote, hybrid and office-based work.

The zLinq Communications Lifecycle Management solution is designed to help multi-location enterprises buy, manage, and optimize connectivity, Unified Communications, Collaboration and Contact Center systems. Combining purpose-built inventory and project management software with a robust benchmarking database, broad provider relationships, and deep telecom expertise, zLinq acts as extension of your IT team to manage the full lifecycle of your voice and data assets.

Zoho Learn is a comprehensive platform that combines knowledge management and learning management system (LMS) functionalities, enabling organizations to create, manage, and deliver training programs effectively. It allows businesses to build structured courses and manuals tailored to their needs, ensuring teams have access to accurate and up-to-date resources. Key Features and Functionality: - Knowledge Base Creation: Organize company information in a structured hierarchy, making it easily ac

Adobe Bridge is a comprehensive digital asset management application designed to streamline the organization, previewing, editing, and publishing of creative assets. Serving as a centralized hub, it facilitates efficient workflows for creative professionals by integrating seamlessly with Adobe Creative Cloud applications. Key Features and Functionality: - Metadata Editing: Modify and manage metadata to enhance asset organization and retrieval. - Asset Organization: Utilize collections, labels

pCloud is a cloud-based storage solution that keep pictures, videos, documents, music and all sorts of other files in the cloud and access them on any device at any time.

Google for Education is a comprehensive suite of tools and services designed to enhance teaching and learning experiences for educators and students worldwide. By integrating Google's powerful applications with educational methodologies, it fosters collaboration, creativity, and critical thinking in classrooms. The platform offers a range of resources tailored to meet the diverse needs of educational institutions, from primary schools to universities. Key features and functionalities include

ezTalks offers web and video conferencing service that makes your meetings easy and collaborative, with powerful features like HD video/audio Chat, IM, screen sharing, recording and whiteboard, etc.

Scalingo is about empowering software teams to manage entire application lifecycles without direct involvement of ops/admins.

Open-source container vulnerability analysis service.

inBeat helps you find influencers for your marketing campaigns in just a few clicks. Find quality niche influencers thanks to the keyword and location search. Narrow down your results based on your key performance metrics such as following count or engagement rate. And you're good to go! The software detects and avoids spam recognizing engagement groups, fake followers and unauthentic profiles. So you are always sure to get quality results in your influencer research. inBeat also allows you t

The Spring Framework is an application framework and inversion of control container for the Java platform.

ServiceNow Strategic Portfolio Management (SPM) is a comprehensive solution designed to align organizational strategies with business outcomes by integrating planning, execution, and delivery processes on a unified platform. It enables organizations to prioritize investments, optimize resources, and accelerate value delivery, ensuring that all initiatives are strategically aligned and effectively managed. Key Features and Functionality: - Portfolio Management: Provides complete visibility into

Flock is a team messenger that speeds up and simplifies enterprise collaboration, and boosts organizational productivity.

Autodesk Navisworks is a comprehensive project review and coordination software designed to enhance Building Information Modeling (BIM) workflows. It enables construction and design teams to integrate, analyze, and visualize complex 3D models, facilitating improved project delivery and collaboration. Key Features and Functionality: - Model Integration: Combine design and construction data into a single, federated model, allowing for a holistic project view. - Clash Detection: Identify and res

Optimizely Feature Experimentation unites feature flagging, A/B testing, and built-in collaboration—so you can release, experiment, and optimize with confidence, all in one powerful platform.

RADAAR is a powerful social media management and collaboration platform designed for handling multiple brands. It helps marketers at every step, from scheduling and publishing posts on their profiles to analyzing their efforts.