With RCCV, you have instant access to the Contact Centre Operation Performance which help Contact Centre Manager to response fast to any type of situation.
Whether contact center, email, chat, social media or online, use powerful tools that reveal information and insights for measurable performance improvement.
Indicate me provides a 360 view of customer service performance through user-friendly dashboard. With our all-in-one solution you can improve operational results and increase customer service quality.
Gyst is an enhancement for existing voice self-service systems that delivers easier, better, faster, and more cost effective customer service. Delivered via our simple to use web-based rest API, Gyst is platform agnostic - so it will work with whatever voice system you use today, and the system you use years from now.
ethosIQ’s Customer Engagement Platform (CEP) collects multichannel interactions and application data from all vendors and channels, across multiple systems, to create a single, comprehensive view.
Be Informed is a rules driven Robotic Process Automation platform that excels in supporting complex processes, automating knowledge work and dealing with contextual data.
The Infoworks Autonomous Data Engine automates data engineering for end-to-end big data workflow processes from ingestion all the way to consumption, helping customers implement to production in days using 5x fewer people.
Feeditor empowers advertisers to sell more products across more channels, with effortless product feed optimization.
Tacnode Context Lake™ is a cloud-native, unified AI data platform designed to transform live data into actionable intelligence within milliseconds, regardless of scale. By integrating databases, data warehouses, vector stores, search engines, and streaming capabilities into a single Postgres-compatible engine, Tacnode eliminates the complexities and delays associated with fragmented data stacks. This unified approach ensures that data remains fresh, accurate, and instantly accessible, empowering
Evrchat Professional Services offers Managed Service Providers (MSPs) a unified, AI-powered platform designed to accelerate growth, enhance customer retention, and improve operational efficiency. This service facilitates the seamless deployment, customization, and integration of Evrchat within AWS environments, ensuring secure, scalable, and automated workflows that reduce operational friction and boost client engagement. Key Features and Functionality: - AWS Integration: Expert guidance on in
Connection is a Fortune 1000 Global Solutions Provider that specializes in delivering end-to-end IT services and advanced technology solutions. By integrating their proprietary MarkITplace® platform with ServiceNow's IT Service Management (ITSM and asset management products, Connection offers a unified solution that automates the entire request, procurement, and asset management lifecycle. This integration streamlines eProcurement processes, enhances reporting capabilities, and eliminates redund
Low Fixed-Rate printing for large format black and white & full color plans. Printed and shipped directly to your office or job site. Nationwide service.
Whether your customers prefer to pay over the telephone, through email, webchat, SMS, or any other digital channel, Cardprotect provides the simplest, most secure means of completing a transaction. Recognized as a Level 1 PCI DSS Service Provider and ISO 27001 certified, you can rest with peace of mind knowing that Semafone’s solutions meet the strictest security standards.
Gain critical visibility into site safety, security and risk with our full-service Spot-r platform. Real-time worker and equipment location, utilization and safety data, all at your fingertips.
iPlanTables introduces the industry;s only all electric articulating wall mount. In the up position it's a conference room monitor, articulated down it becomes a 40 degree collaboration station.