---
title: Connection Reviews
meta_title: 'Connection Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Connection works for a business like yours.
date_modified: '2026-04-02'
parent_category:
  name: Ecosystem Service Providers
  url: https://www.g2.com/categories/ecosystem-service-providers
---

# Connection Reviews
**Vendor:** ServiceNow  
**Category:** [ServiceNow Consulting Services](https://www.g2.com/categories/servicenow-consulting-services)
## About Connection
Connection is a Fortune 1000 Global Solutions Provider that specializes in delivering end-to-end IT services and advanced technology solutions. By integrating their proprietary MarkITplace® platform with ServiceNow's IT Service Management (ITSM and asset management products, Connection offers a unified solution that automates the entire request, procurement, and asset management lifecycle. This integration streamlines eProcurement processes, enhances reporting capabilities, and eliminates redundancies, enabling organizations to adapt to the evolving technological landscape efficiently. Key Features and Functionality: - End-to-End Implementations: Connection provides comprehensive IT services that cover the entire lifecycle of request, procurement, and asset management. - MarkITplace® Platform Integration: Their proprietary platform facilitates streamlined eProcurement and reporting, enhancing operational efficiency. - ServiceNow Expertise: Connection has expertise in implementing ServiceNow's ITSM and asset management products, ensuring seamless integration and automation. - Customized IT Solutions: They deliver tailored IT services and advanced technology solutions to meet the unique needs of enterprise organizations. Primary Value and Problem Solved: Connection addresses the challenges organizations face in managing complex IT procurement and asset management processes. By automating these workflows through the integration of their MarkITplace® platform with ServiceNow's ITSM and asset management products, Connection eliminates redundancies, enhances reporting capabilities, and streamlines eProcurement. This unified solution empowers organizations to adapt to technological advancements efficiently, fostering growth, elevating productivity, and driving innovation.






- [View Connection pricing details and edition comparison](https://www.g2.com/products/servicenow-connection/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-12+17%3A47%3A35+-0500&secure%5Bsession_id%5D=1d3e696d-f529-40b2-9dd2-7b208f82a89d&secure%5Btoken%5D=69e06513843cae28862ef20e5c72cd558cd5aeb0a27bfec23492cc8a0d316e25&format=llm_user)

## Connection Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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