Products

The Calabrio WFM Connector for PureConnect from Avtex provides a Windows Service that consumes real time and historical statistical data from PureConnect and provides it to the Calabrio WFM premise or cloud platform. The service uses the IceLib SDK to pull data from Pure

The Universal Connector for PureCloud is the out-of-the-box solution to integrate all the PureCloud channels inside any third party web application using the PureCloud Embeddable Framework. This solution allows having PureCloud embedded inside any custom CRM so always visible and accessible whatever interaction is managed by the agent.

The PureCloud Connector for Siebel CRM is the out-of-the-box solution to integrate all the PureCloud channels inside Siebel. This solution allows having Siebel embedded inside the PureCloud console so always visible and accessible whatever interaction is managed by the agent.

At EPOS, we empower businesses around the world to better communicate and collaborate - anytime, anywhere and on any device. We use the most advanced audio and collaboration technologies to create solutions that are powerful, reliable, and easy to use. Providing the perfect balance of excellent audio and comfort.

Campus gives you a single place to manage and automate all your voice, email, sms, web notification, (…) Campaigns. You can drive better customer engagement using embedded machine learning

A product that provide your customer - a music/script they want to hear!! Not a common generic music for all.

Jabra Engage AI is AI-powered call centre software that helps teams deliver better customer conversations, every time. It goes beyond speech-to-text by analysing the tone of both agent and customer in real time, giving instant feedback so agents can stay empathetic and in control. Automatic call summaries cut admin, freeing agents to focus on the conversation. Supervisors get a clear post-call dashboard to coach faster and more effectively — no more random sampling or guesswork. The result: happ

We offer unparalleled digital solutions for businesses, positioning ourselves on the top. In this digital world, there are a lot of opportunities for businesses to flourish. Teknomite is your key to the digital world, transforming your ideas into reality. Our company came into genesis 2014, we were just starting out in the industry and in just 6 years we have become a renowned name in the digital world. Our team is comprised of skilled, experienced and technical induvial, who with their join

WiseAudio is an AI-powered call quality assurance platform that automatically analyzes 100% of business's phone calls against business' own quality standards. Instead of manually reviewing a small sample of recordings, teams get full coverage, consistent scoring, and actionable insights into conversation trends. WiseAudio transcribes calls and uses large language models to evaluate them, with time-stamped references so businesses can verify exactly how each assessment was made. It integrates dir

Mediu, Inc. is a customer experience (CX technology consulting firm dedicated to transforming businesses into CX leaders. Specializing in the Genesys Cloud and Amazon Connect platforms, Mediu offers a comprehensive suite of services, including advisory, professional, and managed services. With over 20 years of expertise, Mediu focuses on optimizing client value by enhancing customer interaction management, ensuring businesses deliver exceptional customer experiences. Key Features and Functional

Konecto builds AI voice agents that perform at the level of your best employees — deeply trained on your products, services, and processes to automate enterprise call centers. Our AI voice agents operate 24/7/365 in 20+ languages, reducing operating costs by 75% compared to human agents, cutting Average Handle Time by 35%, and achieving an 85% First Contact Resolution rate. Built for large enterprises in logistics, finance, telecom, and retail, Konecto integrates with 25+ enterprise systems incl

Kvantum enables agile marketing & consumer analytics through our real time attribution and optimization technology.

Avtex can help you evolve your customer experience capabilities through chatbot technology that utilizes the Microsoft Bot Framework and Cortana intelligent services. In situations where customers want to simply provide or discover information, a chatbot can typically handle those tasks without requiring a person to interact directly. When tasks like information gathering are required to give context to customer interactions, a chatbot can add efficiency by stepping in until the situation requir

AVDOR CIS is a call & screen recording solution for businesses, enterprices, call and contact centers; suitable for diverse telephony infrastructures. 100% integration with leading PBX switches: Cisco, Avaya, Genesys, Speakerbus, Mitel, AudioCodes, SIPREC, NEC, Panasonic, Huawei and others. Crystal Quality by Avdor CIS provides management of recordings of all types (call centers, contact centers, telephony, mobile phones, screen capture, SMS, Skype for Business and more) using a simple,

GearUP by Genius ERP is a complete cloud-based ERP system designed for small custom manufacturers looking to implement their first ERP system. GearUP includes all the features custom manufacturers need to gain complete oversight over their shops and grow their businesses, including job management, inventory tracking, purchasing, quoting and estimating, scheduling and capacity management, shop floor management, job costing, plus a complete accounting suite. GearUP by Genius ERP is a cost-eff

Genius Addons is a suite of productivity tools and Google Workspace add-ons designed to automate tasks, enhance workflows, and improve efficiency. These tools integrate seamlessly with Google Workspace applications, offering features like automated notifications, advanced text-to-speech capabilities, and AI-powered slide generation. By streamlining repetitive tasks and providing intuitive solutions, Genius Addons empowers users to focus on more strategic activities, thereby boosting overall prod

Prop Firm Genius offers an intuitive and customizable Plan Selector tool designed to help traders find the perfect prop firm plan that suits their unique trading needs. Our comprehensive platform provides detailed evaluations of top prop firms, including industry leaders like Topstep and Apex, ensuring that you can easily compare and choose the best plans for your trading journey. Whether you're a novice or an experienced trader, Prop Firm Genius simplifies the process of selecting the ideal pro

AP Genius is a #1 NetSuite-native AP automation solution that simplifies invoice capture, matching, approvals, and bill creation to reduce manual work and processing errors. With OCR-powered invoice entry, duplicate invoice detection, two-way and three-way matching, and configurable approval workflows, it helps finance teams move faster while improving control and visibility across accounts payable.

PinGenius AI is the most complete AI-powered Pinterest automation and scheduling platform built for bloggers, Etsy sellers, content creators, and marketing agencies. Stop wasting 15+ hours every week on manual pinning. PinGenius AI automates your entire Pinterest presence — from AI-generated SEO captions to bulk pin scheduling, smart posting times, multi-account management, and real-time analytics. Key Features: - AI Caption & Hashtag Generator — Generate SEO-optimized Pinterest captions i