---
title: WiseAudio Reviews
meta_title: 'WiseAudio Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how WiseAudio works for a business like yours.
date_modified: '2026-06-29'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---


# WiseAudio Reviews
**Vendor:** Parnidia  
**Category:** [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance)
## About WiseAudio
WiseAudio is an AI-powered call quality assurance platform that automatically analyzes 100% of business's phone calls against business' own quality standards. Instead of manually reviewing a small sample of recordings, teams get full coverage, consistent scoring, and actionable insights into conversation trends. WiseAudio transcribes calls and uses large language models to evaluate them, with time-stamped references so businesses can verify exactly how each assessment was made. It integrates directly with PBX systems (such as 3CX, Genesys, Tele2) via API, enabling a fully automated workflow with no manual uploads. Built by Parnidia, it's GDPR- and EU AI Act–compliant.






- [View WiseAudio pricing details and edition comparison](https://www.g2.com/products/wiseaudio/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-25+09%3A02%3A15+-0500&secure%5Bsession_id%5D=d29750c7-1d83-4eb8-a2e5-e1ac7698c382&secure%5Btoken%5D=cb09543842b87d5543042090e3debd8f0230c5cc22ad87feb173c49652708388&format=llm_user)

## WiseAudio Features
**Additional Functionality**
- Call Reporting
- Automatic Call Distribution
- Call Whispering
- Callback Scheduling
- CRM
- Call Tagging
- Dashboard
- Call Recording
- Alerts/Escalation
- AI Copilot
- Call Transcription
- Queue Management
- Manual Dialer
- Call Tracking
- Auto-Dialer
- Call Monitoring
- Activity Tracking
- Multi-Channel Communication
- Contact Management
- Sentiment Analysis
- Progressive Dialer
- Voice Recognition
- Reporting/Analytics
- Monitoring
- IVR
- Call Logging
- Chatbot
- Third-Party Integrations
- Outbound Call Center
- Interaction Tracking
- Voice Mail
- Call Routing
- Automated Responses
- API
- Call Transfer
- AI Summarization
- Call Center Management
- Inbound Call Center
- Surveys & Feedback
- Chat/Messaging
- Predictive Dialer
- Blended Call Center
- Caller ID
- Generative AI
- Performance Management
- Computer Telephony Integration
- Call Scripting

**Quality Assurance**
- Evaluation
- Calibration
- Reports

**Engagement**
- Feedback
- Dashboards
- Training
- Activity Dashboard

**Performance**
- Third-Party Integrations
- Compliance

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Call Routing
- Generative AI

**Additional Functionality**
- Customer Journey Mapping
- Employee Coaching Tools
- Queue Management
- Sentiment Analysis
- Call Monitoring
- Quality Management
- Customer Surveys
- Agent Interface
- Knowledge Base Management
- Collaboration Tools
- Leaderboards
- Employee Reward Programs
- Workforce Management
- Reporting/Analytics
- Customer Experience Management
- Predictive Dialer
- Video Conferencing
- Multi-Channel Communication
- KPI Monitoring
- AI Copilot
- Feedback Management
- IVR
- Contact Management
- Multiple Scoring Models
- Real-Time Updates
- Interaction Tracking
- Call Recording
- AI/Machine Learning
- Screen Recording
- Workflow Automation

## Top WiseAudio Alternatives
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