WiseAudio Reviews & Product Details

WiseAudio is an AI-powered call quality assurance platform that automatically analyzes 100% of business's phone calls against business' own quality standards. Instead of manually reviewing a small sample of recordings, teams get full coverage, consistent scoring, and actionable insights into conversation trends. WiseAudio transcribes calls and uses large language models to evaluate them, with time-stamped references so businesses can verify exactly how each assessment was made. It integrates directly with PBX systems (such as 3CX, Genesys, Tele2) via API, enabling a fully automated workflow with no manual uploads. Built by Parnidia, it's GDPR- and EU AI Act–compliant.