Vennie is an AI-powered customer support automation platform built for e-commerce brands using Zendesk and Shopify. It automatically resolves incoming support tickets - from order tracking and returns to address changes and product questions - without any human intervention. Vennie connects directly to your Shopify store to execute real actions (refunds, address updates, order lookups), uses a fully customizable knowledgebase to stay on-brand, and only escalates to a human agent when genuinely
AI infrastructure for CX teams. Connect all your sources of data, such as Salesforce Service Cloud, Zendesk, Notion pages and GitHub repositories, and use as context to automatically answer your users' questions, deflect tickets and draft case replies.
Word WandAI brings the full power of ChatGPT AI to Zendesk, all in a simple and fully integrated app! Word WandAI reduces the time agents spend on tickets to seconds, by automating the crafting of the responses to any ticket! This leads to a dramatic decrease in time to respond and solve, improving overall CSAT instantly. You can also increase professionalism and accuracy by standardizing the agent tone to your brand when communicating to customers.
GoodTaco provides builders a fast was to create and deploy data-connected apps and internal tools with their teams. GoodTaco's AI agent makes it easy to create apps that work with integrations such as Jira, Zendesk, Hubspot, etc. and then share apps securely with built-in org-level authentication.
Promte AI is a GDPR-compliant AI platform that enables organizations to build secure, on-premise AI assistants using their own data. With Promte, public institutions and private companies can create intelligent chatbots that provide instant answers to users and employees—based on internal documents, websites, and knowledge bases. The platform offers full data control, customizable workflows, and seamless integration with tools like SharePoint, Zendesk, and Chrome. Promte is trusted by municipal
BagaChat is an AI-Enabled automation and integration solution with the below capabilities: - WhatsApp marketing - WhatsApp Customer Care - WhatsApp Chatbot (DIY & Dynamic) - WhatsApp notification APIs - Readymade WhatsApp integration with Zoho, Freshdesk, Zendesk, Shopify, MS Teams, Zapier etc - Whatsapp Group Chats automation and management - Custom integrations with WhatsApp & AI
Keum is an AI workforce platform for startups and SMBs. Deploy AI agents for lead generation, customer support, and front desk operations - 24/7 via web, voice, WhatsApp, and email. Capture leads, qualify prospects, book meetings, and resolve queries automatically. Three purpose-built agents - AI Sales Concierge, AI Support Concierge, and AI Receptionist - integrate with HubSpot, Salesforce, Zendesk, Google Calendar, and more. Agents learn from your website, FAQs, and support docs, improving con
Paraison AI LLC builds the Agent Control Plane (ACP): AI support ticket resolution and routing for teams on Zendesk and similar helpdesks. ACP resolves repeatable tickets from the company's own knowledge base, routes the rest to the right team with priority and a written summary, and holds low-confidence decisions for human review in an operator console. Every decision is logged and traceable. Pricing is public: $499/month platform fee, $0.65 per autonomous resolution, $0.26 per routed ticket, n
Chatonbo is an AI chatbot platform that lets businesses deploy smart chatbots on their websites in minutes. It captures leads, answers customer questions, and provides 24/7 support — no coding required. Powered by GPT-5.2, it supports 50+ languages with automatic detection, knowledge base training (PDF, URL, FAQ), and integrates with Zapier, Slack, Zendesk, and HubSpot. Free plan available with no credit card required, with more than 4000 users.
Bagel AI is a product intelligence platform that helps companies accelerate revenue. Our AI engine empowers product teams to continuously quantify and validate their roadmaps by easily tapping into blind spots (i.e. product feedback) from tools like Salesforce, Gong, Zendesk, Slack, and more. This ensures teams focus on building the most impactful products. In addition, we are the only solution that enables product teams to seamlessly align their go-to-market stakeholders by providing prod
Triagly turns scattered customer feedback into clear product decisions. It collects feedback from email, Slack, Zendesk, website widgets, and CSV imports, then uses AI to classify, prioritize, and surface patterns across all of it. Product teams see which issues matter most, what's trending, and what needs attention now without spending hours reading through tickets. When questions come up, AI Chat lets teams ask anything about their feedback in plain language. Triagly is built for product tea
Ordemio offers an AI support agent designed to enhance customer service for SaaS and tech companies by automating up to 70% of frontline tickets. The chatbot integrates seamlessly with popular helpdesk platforms like Intercom and Zendesk, providing human-like responses in over 95 languages. It allows businesses to optimize support efficiency, improve user onboarding, and retention, and offers analytics to monitor performance. With fast setup times and customizable features, Ordemio serves to ele
Konecto builds AI voice agents that perform at the level of your best employees — deeply trained on your products, services, and processes to automate enterprise call centers. Our AI voice agents operate 24/7/365 in 20+ languages, reducing operating costs by 75% compared to human agents, cutting Average Handle Time by 35%, and achieving an 85% First Contact Resolution rate. Built for large enterprises in logistics, finance, telecom, and retail, Konecto integrates with 25+ enterprise systems incl
VoiceSpin is a cloud-based AI contact center software provider offering a range of solutions for SMBs and large-scale enterprises across various industries like retail, healthcare, telemarketing, education, insurance, finance, real estate, and more. From VoIP call center software and AI predictive dialing to omnichannel text messaging, AI speech analytics, and bulk SMS messaging tools – VoiceSpin’s solutions are designed for both sales and support teams, enabling them to manage inbound and outb
Botcadence is an AI automation platform deploying voice and chat agents across ten channels, including phone, WhatsApp, website chat, Instagram, Telegram, Messenger, Slack, and email, to handle customer support, sales, and lead generation. Voice agents manage inbound calls with intent qualification and routing, while outbound agents handle follow-ups, reminders, and campaigns using multilingual AI voices. Chat agents automate support workflows and engage website visitors. Social media tools turn
Oli AI is conversation intelligence software that automates voice communications through AI agents. The platform conducts natural conversations while capturing and acting on call data. It supports multiple languages, including English, Hindi, Tamil, and regional dialects. [redacted] enables AI agents to retain conversation histories across calls. The software handles interruptions and complex queries with sub-second response times. It performs tasks like CRM updates, bookings, and payment proces
Optitalks Voice AI is a conversational AI platform for deploying intelligent voice agents available 24/7. It handles inbound and outbound calls via Twilio integration using real phone numbers, requiring no app installation. Powered by advanced AI, it delivers human-like conversations with response times under 800 milliseconds and supports over 30 languages with native fluency and accent preservation. The platform features voice biometrics for authentication and fraud detection, speaker identific
ZenBriefr is a Zendesk sidebar app that brings AI directly into your support workflow. With one click, agents can generate intelligent ticket summaries, AI-drafted replies with tone control, smart field suggestions, and attachment previews, without ever leaving the ticket. Unlike other AI support tools, ZenBriefr charges a single flat monthly rate. No per-agent fees, no seat limits, your whole team is covered. Key features: AI Summaries: Quick Summary, Escalation Handoff, Resolution Notes, an
DM Champ is a white-label AI sales agent platform for agencies to resell under their branding. It automates sales conversations across channels like WhatsApp, Instagram, Messenger, Telegram, LINE, Viber, email, SMS, and web chat. The AI qualifies leads, handles objections, and closes deals, managing transactions over $50,000. Agencies can customize the dashboard with their logo, domain, and brand colors, controlling client pricing via Stripe to retain all revenue. Setup involves providing a webs