Products

OneContact CC allows an integrated management of multiple channels: Voice (GSM, SIP or other PSTN calls), Video (3G, SIP), IM (IP), e-Mail, Fax, Social Media, Skype and Skype for Business.

The program complex Carmona Contact Center is designed to organize the work of the employees of the Contact Center of enterprises whose telephone communication is built on the Panasonic KX-TDA / TDE / NCP / NS / NSX PBX.

BetterContactForm provides a solution to companies for building contact forms on the web or mobile site.

Copy2Contact is a technology that automatically grabs contacts and appointments from plain text.

A well known well tested affordable Customer Engagement Tool for Sales, Marketing and Customer support or small Business Owners.

Handle all your channels in one system with pure OMNI-channel support. Get a full 360° view of all your customers communication, including complete history. Have chat bots working side by side with your agents with seamless transfers and full history

Ensure Total Customer Care by Organizing and Monitoring Communications across All Channels.

Secure and accessible html contact forms.

Gauge your contact center agents performance in real-time with NovelVox Contact Center Wallboards. Monitor and motivate agents with intuitive display of KPIs and relevant data for a guided move. Enable the supervisor or team lead to control performance and take immediate actions on data breach. From individual agent status to seat plan at glance, the gamified wallboards from NovelVox have everything that improves FCR and reduces AHT. Supervisors can monitor the number of calls dropped, rout

ContactCenterPRO Consulting is a full-service consulting firm specializing in customer experience and communication technologies. Providing expert guidance in technology selection, recognized best practices, and connections with vetted BPOs and outsourcers. ContactCenterPRO delivers scalable, cost-effective solutions that revolutionize customer interactions and operational efficiency.

Contact Center Services (CCS) is a technology consulting firm dedicated to enhancing customer experience (CX) by integrating advanced technology with business processes. Specializing in platforms like Genesys, Cisco, and Five9, CCS offers tailored solutions that help organizations attract, retain, and better serve their customers. Their expertise spans CX optimization, digital transformation, cloud migration, and AI integration, ensuring businesses can effectively manage and evolve their custome

Loop provides a pinnacle of outsourced customer support as a service, encompassing top-tier customer service, potent retention strategies, and robust sales techniques. Our offerings empower your business to not only broaden and retain your customer base but also to bolster your revenue streams. Headquartered in Manila, the premier call center hub for American companies operating internationally, we enjoy a unique advantage in tapping into a pool of highly experienced contact center professionals

Access Contact Center by NexTalk is a comprehensive call management platform designed to facilitate direct, private, and secure communication between businesses and their deaf or hard-of-hearing customers. By integrating seamlessly with existing contact center systems, it ensures compliance with the Americans with Disabilities Act (ADA and demonstrates a commitment to inclusivity and accessibility. Key Features and Functionality: - Direct Communication: Enables real-time text-based interaction

Catch Cloud empowers IT leaders and departments to accelerate the speed to value of technology investments by advising them on the best technology to deliver dynamic capabilities to the enterprise. We help our clients find, select, & optimize tech investments. Security Consulting Contact Center Consulting Unified Communications Consulting

Better Customer Experiences, Better Operations with VContactCenter for Support and Service The contact center can make or break customer relationships – you need to optimize each interaction to earn your customer’s business. Throw in tight margins, turnover, and the challenges of keeping all customers’ data segmented, and it’s clear that the right contact center CRM is crucial. VContactCenter includes all of the features you need to automate and strengthen your service interactions, deliver seam

WA Contact Saver is a browser extension designed to streamline the process of exporting WhatsApp contacts, enabling users to efficiently manage and organize their contact lists. With just a few clicks, users can export contacts from individual chats, group conversations, and labels into various formats, including CSV, Excel, JSON, and vCard. This tool is particularly beneficial for professionals and businesses seeking to maintain up-to-date contact databases without manual data entry. Key Featu

We offer through our support professionals tailored end-to-end BPO solutions including multiple modules for inside sales, order management, customer care, and technical support to several Fortune 1,000 companies within the EMEA region, and North America. We keep up with the rapidly evolving customer expectations in digital-oriented industries, like Fintech, Insurance, Healthtech, Food and Bevrage, Banking and Finance via implementing CX best practices.

Cloud Contact Center

Since 2010 “Quick Click Contact” is working as a digital marketing company that offers a full spectrum of “lead generation” and ”data-driven digital marketing” services. Our area of expertise consists on assisting our clients in understanding and identifying their potential prospects. We have created a smart and focused strategy to meet our client’s expectations, which assists companies in expediting their sales and focused network. “Quick Click Contact” is a registered company that has been

NFON Contact Center is a cloud-based contact center solution designed to manage customer interactions across multiple channels from a single interface. It supports voice, email, chat, and messaging platforms, enabling businesses to engage with customers consistently and efficiently. The platform offers features such as intelligent call routing, queue management, real-time monitoring, and analytics, helping organisations optimise response times and service quality. Integration with CRM and other