Consio

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31 reviews
  • 1 profiles
  • 1 categories
Average star rating
5.0
Serving customers since
2024
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Consio Reviews

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Kate R.
KR
Kate R.
CTOInformation Technology and ServicesMid-Market (51-1000 emp.)
08/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

Makes it easier to scale customer outreach

What I like most about Consio is that it gives our team a practical way to expand phone based outreach without making the entire process more complicated. Having a structured calling solution makes it easier to handle a larger volume of customer conversations while keeping the workflow organized.
David S.
DS
David S.
ExecutiveHospitalitySmall-Business (50 or fewer emp.)
08/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

Useful option for managing inbound conversations

I like the fact that Consio can support a more structured approach to inbound customer communication. It gives businesses an additional way to handle conversations by phone and makes calling feel more integrated into the overall customer experience.
CC
Calvin C.
Triage Solutions ManagerComputer SoftwareSmall-Business (50 or fewer emp.)
08/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

A convenient way to streamline calling workflows

The biggest advantage for me is the convenience of having a more organized calling workflow. Consio makes it easier to manage outreach and gives the team a clearer process instead of handling every interaction separately.

About

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HQ Location:
Toronto, CA

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What is Consio?

Consio is an AI phone and messaging platform built for Shopify brands. AI agents answer every call 24/7, call customers back and follow up by SMS, with live Shopify order data in every conversation. Inbound: the AI Voice Agent resolves order status, tracking, returns, FAQs and product questions, then hands off to a human with a full summary. Outbound: the Ecommerce Power Dialer and AI outbound agents run abandoned checkout recovery, VIP outreach, win-back and upsell campaigns from Shopify and Klaviyo segments, with voicemail drops and AI SMS follow-ups. Every order placed after a call is attributed back to it, so the phone shows up in your revenue reports. Calls and texts sync to Gorgias, Zendesk, Kustomer, Richpanel and eDesk. Unlimited seats and AI agents, usage-based plans from $30 for 100 minutes, no contract.

Details

Year Founded
2024
Website
consio.ai