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Consio

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33 reviews
  • 1 profiles
  • 1 categories
Average star rating
5.0
Serving customers since
2024
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Consio Reviews

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Kate R.
KR
Kate R.
CTO
08/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

Makes it easier to scale customer outreach

What I like most about Consio is that it gives our team a practical way to expand phone based outreach without making the entire process more complicated. Having a structured calling solution makes it easier to handle a larger volume of customer conversations while keeping the workflow organized.
David S.
DS
David S.
Executive
08/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

Useful option for managing inbound conversations

I like the fact that Consio can support a more structured approach to inbound customer communication. It gives businesses an additional way to handle conversations by phone and makes calling feel more integrated into the overall customer experience.
Calvin C.
CC
Calvin C.
Triage Solutions Manager
08/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

A convenient way to streamline calling workflows

The biggest advantage for me is the convenience of having a more organized calling workflow. Consio makes it easier to manage outreach and gives the team a clearer process instead of handling every interaction separately.

About

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HQ Location:
Toronto, CA

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What is Consio?

Consio is a Shopify-native AI phone platform for ecommerce teams. Consio helps Shopify brands answer inbound calls 24/7 with an AI Voice Agent, route high-value callers with AI IVR, send AI-powered SMS follow-ups, and run outbound phone campaigns with an Ecommerce Power Dialer. Sales teams use Consio for abandoned cart recovery, checkout follow-up, VIP outreach, voicemail drops, Klaviyo and Shopify segments, and Shopify revenue attribution. Support teams use Consio to resolve order status questions, returns, FAQs, product inquiries, after-hours requests, and escalations with full Shopify customer context. Consio centralizes AI and human calls, SMS, live monitoring, call recordings, transcripts, AI summaries, Shopify customer context, and ROI attribution in one ecommerce phone platform.

Details

Year Founded
2024
Website
consio.ai