Viirtue AI Voice Agents are white-label, 24/7 AI voice agents built natively into Viirtue Cloud PBX. Designed for MSPs, telecom resellers, and SaaS providers, they replace or augment traditional IVRs with a natural-language front line that reduces abandoned calls, cuts support costs, and scales across every client tenant. Each agent is trained on the individual client's FAQs, SOPs, product catalogs, policies, and brand voice, with a private knowledge base per tenant and no data sharing across c
Airbook is a comprehensive data analytics platform designed to streamline the process of transforming insights into actionable strategies. By integrating data from various sources, Airbook enables users to build specific customer segments, create automated workflows, define targeted actions, and measure the success of their initiatives—all within a unified environment. Key Features and Functionality: - Build Audiences: Craft precise customer segments by querying across multiple data sources, a
Jetwriter AI is an intelligent writing assistant and chat platform designed to enhance productivity and professional communication for businesses. Integrated directly into your workflow via a Chrome extension and web/mobile apps, Jetwriter helps teams write faster and more effectively. Key features for business users include: - Context-Aware Replies: Generate personalized, high-quality responses in seconds within key business platforms like Gmail, LinkedIn, Outlook, Zendesk, Zoho, and Freshdes
DeskPine is a customer support platform for email support teams that brings a shared inbox, knowledge base, customer portal and reporting into one workspace. Teams connect Gmail or Outlook in one click (or any SMTP/IMAP mailbox) and work every conversation together with assignments, tags, statuses, SLAs and office hours, internal notes, saved replies, macros and live collision detection. Workflows, round-robin assignment and auto-tagging route conversations automatically, and built-in AI draf
Solvias is an AI-driven customer service solution designed specifically for e-commerce businesses. It automates up to 70% of email support tickets, delivering instant responses in over 30 languages while maintaining the unique brand voice of each client. By integrating seamlessly with platforms like Shopify, WooCommerce, Gorgias, Zendesk, Klaviyo, and ShipBob, Solvias enhances operational efficiency and customer satisfaction. Key Features and Functionality: - Instant Resolution: Reduces averag
Concrete is an AI teammate for lean companies: businesses with five or more people where one person signs off on spend and nobody has time to learn another tool. It covers the job until you find the right hire. The teammate works inside the team's Slack or Telegram, always on. Pick a role (Customer Success, Recruiter, Growth, Product Owner, Chief of Staff or Office Manager) and it picks up open work on its own: the follow-up nobody sent, the thread that stalled, the promise someone made in a me
Productbot AI is an advanced insights platform designed to centralize and analyze customer feedback from various departments, including Sales, Customer Success, NPS, and Support. By integrating seamlessly with tools like Zendesk, Gong, and Slack, it consolidates feedback into a unified dashboard, eliminating data silos and streamlining the product discovery process. Key Features and Functionality: - Consolidated Insights: Aggregates feedback from multiple channels into a single platform, provi
Cevanos is a customer-facing AI agent platform for customer service, support and sales. Its AI customer service agents don't just answer questions from your knowledge base. They resolve requests end to end by taking action in the systems you already use: tracking orders, processing eligible refunds, changing bookings, updating accounts, booking appointments and capturing leads. What makes Cevanos different is built-in AI governance. The AI handles the conversation, while a deterministic policy
Onedesk makes it easy to book, manage, and pay for commercial cleaning online. Onedesk is a janitorial company providing commercial cleaning services for offices and apartment complexes. Through our easy-to-use online dashboard, you can discover, book, manage, and pay for a wide range of cleaning services to keep your space running smoothly. We connect you to the best vetted professionals for all your cleaning needs and provide a team of cleaning experts to support you.
The Thirdlane Business Phone System is an advanced IP PBX and unified communications solution that can be deployed both on-premises and in the cloud. It includes modern communication channels like VoIP telephony, private and group messaging, voice and video conferencing, SMS, and screen/file sharing. Users can access these features from mobile devices, browsers on Windows, Mac and Linux computers. Beyond the core PBX functions, the system offers a contact center as well. It integrates seamlessl
NeoRMR is an advanced AI dialogue engine developed by alt Inc., designed to enhance customer support operations through intelligent automation. By integrating cutting-edge natural language processing technologies, NeoRMR enables businesses to automate and streamline their communication processes, resulting in improved efficiency and customer satisfaction. Key Features and Functionality: - Adaptive Learning: NeoRMR continuously learns from human operators' interactions, reducing the need for ex
PT Trees Solutions is an IT solution provider based in Jakarta, Indonesia, offering a comprehensive range of IT products and consulting services. Established in 2011, the company has rapidly grown to become a trusted partner for businesses seeking to enhance their digital capabilities. With a mission to consistently provide value to stakeholders, PT Trees Solutions enables clients to achieve excellence and maintain a competitive edge through innovative solutions. Key Features and Functionali
Doko is a cutting-edge no-code AI chatbot platform that empowers businesses to create intelligent chatbots without the need for any coding knowledge. With Doko, you can easily build and deploy chatbots that streamline customer interactions and boost engagement. Here are the key features and benefits of using Doko: - No Code Platform: Doko's intuitive interface allows you to design and customize chatbots effortlessly, eliminating the need for coding skills. - AI-Powered Chatbots: Leverage the po
Cloud Ace Integra is a premier cloud integrator specializing in Google Cloud solutions, offering comprehensive services from integration planning to operation and maintenance. As a certified Google Cloud Managed Service Provider and holder of the ISO/IEC 27001 certification for Information Security Management, Cloud Ace Integra ensures secure and efficient cloud services for its clients. , [cloud-ace.com] Key Features and Functionality: - 24/7 Priority Support: Round-the-clock access to expert
Ghostwrite is an AI-powered email writing assistant designed to streamline your email communication by generating professional and personalized email drafts based on minimal input. By entering key points or a brief description of your message, Ghostwrite's AI assistant, Inky, crafts full-length emails, allowing you to focus on more meaningful conversations. The platform emphasizes speed, security, and user-friendliness, making it an ideal solution for busy professionals seeking efficient email c
FloatChat is an AI-powered chatbot platform designed to enhance customer engagement and streamline communication across multiple channels. It enables businesses to interact with customers in real-time through platforms like WhatsApp, Facebook Messenger, Telegram, and more, providing personalized and efficient support without the need for coding skills. Key Features and Functionality: - Omnichannel Support: Engage customers seamlessly across various messaging platforms from a single interface,
AskMyDocs.ai is an AI-powered platform designed to enhance customer and employee support by providing instant, precise answers directly from your documentation. By integrating with various data sources, it enables users to query their knowledge bases efficiently, reducing the time and resources spent on support inquiries. Key Features and Functionality: - Multiple Integrations: Seamlessly connects with platforms like Zendesk, Gitbook, and Slack, allowing users to transform their existing knowl
Chargewood answers chargebacks for US online merchants. When a customer disputes a payment, the bank sets a deadline and a list of evidence it will accept. Most of that evidence already exists: what was ordered, when it shipped, where it went, whether the customer logged in and used what they paid for, what they bought before. Chargewood connects to the tools you already run — Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, Zendesk and more — and reads that record. For each dispu
RAGnexus specializes in developing customized AI assistants utilizing Retriever-Augmented Generation (RAG) technology to deliver highly personalized and contextually relevant responses tailored to each client's unique needs. By integrating with existing platforms such as Gmail, Slack, and Salesforce, RAGnexus enhances workflow efficiency and productivity without the necessity for businesses to develop their own AI infrastructure. Key Features and Functionality: - Personalized AI Assistants: C
AI Phone 360 is an AI receptionist and complete business phone system for small businesses. The AI answers every inbound call on the first ring, 24/7/365, in a natural voice you choose - or a clone of your own. It holds a real conversation: answers questions from your business knowledge, books appointments straight into your calendar, captures lead details, and texts you a summary after every call. What makes it different from answering services like Smith.ai or Ruby: AI Phone 360 is software y