Products

Proxima Solutions delivers nearshore outsourcing tailored for the Insurance, Finance, and Retail industries. We empower businesses to scale efficiently with high-quality customer service, back-office support, and staff augmentation across both technology and business roles. Our reliable BPO talent is enhanced by cutting-edge AI and automation, helping you streamline operations seamlessly and cost-effectively. Whether you're looking to boost performance, optimize costs, or drive innovation, Proxi

JoCall is an all-in-one cloud call center (CCaaS) built for high-quality customer experiences with fast, low-friction deployment. In a single agent desktop, teams handle voice, video, chat, WhatsApp, and chatbot—with AI-Agent assisting or fully automating common interactions, then handing off to humans with full context.

Teloz is the pinnacle of advanced technology in the world of cloud contact centers. Teloz is an AI-powered solution that offers an omnichannel experience, combining the latest features with unparalleled efficiency. With its state-of-the-art cloud contact center, Teloz ensures seamless customer interactions across multiple channels. Experience the cutting-edge capabilities of Teloz as it transforms customer service through its innovative AI algorithms and advanced analytics. Elevate your contact

BeyondQA is an AI-powered quality management platform for contact centers, offering automated call audits, agent coaching, speech analytics, and customer experience insights—enabling organizations to scale QA without adding internal overhead.

Unlock the full potential of Microsoft Teams with Landis Contact Center. Our natively integrated CCaaS solution streamlines setup and operation, enabling your team to deliver top-notch customer service effortlessly. Certified for Microsoft Teams, Landis Contact Center enhances productivity and customer satisfaction with seamless integration into the tools you already trust. *Live Dashboards and Call Monitoring *Historical Analytics and Reporting *Visual IVR Builder for Smart Call Routing *Advan

kalem.me provides AI voice agents for businesses that want to automate phone calls with natural, human-like conversations. Our platform can answer inbound calls, make outbound calls, qualify leads, book appointments, transfer calls to human staff, and connect with calendars, CRMs, and other business systems. We help companies handle calls 24/7, reduce missed opportunities, and scale customer communication without sacrificing call quality or user experience.

Zoom's AI-first Workforce Engagement Management uses AI to track and optimize schedules, evaluate interactions, and provide insights for optimal staffing.

MediaVault Plus is a secure, scalable and affordable way to archive, retrieve and review call recordings, emails and chats. Designed as a highly scalable cloud-based solution, MediaVault can grow with you and handle the demands of small and enterprise-level organizations. It integrates with leading cloud-based call center solutions and offers multiple options to save recordings for retrieval and review. Recordings are stored in Amazon’s AWS Simple Storage Service (S3) providing a secure (AES-256

24-hour/365 multilingual customer support. At IntelligentBee, we deliver AI-enabled, Human-First Customer Care that drives meaningful growth for Tech and SaaS companies around the world. Founded in 2010, we set out to redefine what outsourcing means - by building a people-first culture and delivering exceptional service rooted in empathy, transparency, and innovation. We provide 24/7/365 multilingual customer support, powered by well-trained teams of agents that scale seamlessly with your busine

The Telephony Co. - Cloud Communication Solutions Provider The Telephony Co. is a premier provider of cloud communication solutions, dedicated to transforming the way businesses interact with their customers. With a robust suite of services, including 3CX, Cloud Telephony, Local and Toll-Free Numbers in over 40 countries, Bulk SMS, WhatsApp for Business, Amazon Connect, and 24/7 Support, we ensure seamless and efficient communication for businesses of all sizes. Our mission is to leverage cutt

Fermi AI is an AI-powered chat enabler for every business. Deploy an intelligent Chat widget on your website in 5 easy steps . Try us out now for Free.

VoiceCenter AI is a conversational voice AI platform that helps businesses automate inbound and outbound phone calls using intelligent AI voice agents. The platform enables companies to improve customer experience, increase sales conversion, and reduce operational costs through natural, human-like conversations available 24/7. VoiceCenter AI supports multilingual interactions and integrates with CRMs, ERPs, telephony systems, and existing business workflows, allowing organizations to automate

Kommuno is an India-based cloud communication platform that helps businesses capture leads, automate customer follow-ups, and scale support — through IVR systems, AI-powered bots, toll-free numbers, bulk SMS, and autodialer services.

Sense is an AI-powered conversation intelligence and quality assurance platform that analyses customer phone calls to support performance management, compliance monitoring, and agent development. Sense automatically transcribes and reviews 100% of calls, applying configurable scoring metrics, compliance checks, sentiment and behaviour analysis. It provides call summaries, identified follow-up actions, and structured feedback for agents, while giving managers visibility through reporting, alerts

CommView is available as a user-hosted and managed application in both server (CommView Multi User) and workstation (CommView Single User) based configuration bundles. The reporting benefits of CommView are also available as a cloud-based service called CommView Web.

eGain (NASDAQ: EGAN) is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow sales across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs).

Voximal is an IVR software solution that offers speech recognition and synthesis. Voximal works on top of Asterisk and it's VoiceXML 2.1 compliant and supports numerous features among which the voice synthesis and recognition..

Call Master BPO blends customer support outsourcing solutions with intelligent strategic alignment to empower the businesses in saturated market. We are a source of innovation and a result-driven organization.

Premium Outsource Services on Weekly / Monthly Basis with Free QA Manager Stop Hiring Expensive Employs! Save more than 60% on Employ Salary! Save 100% on Your Overheads

Omnichannel digital customer support - live chat, email, mobile ppps, social media - for businesses requiring mission critical support services.