Products

DiliGenie is a IT Service Management (ITSM) Tool that has the following modules: Incident Management, Service Request Management, Change Management, Problem Management, Project Management, KB/KEDB, Configuration Management, Reports, Analytics & Integrations with ITOM Tools such as ManageEngine, Freshdesk, HP Tools, SIEM Tools and much more. The Solution is very easy and comfortable to use and the main USP is the role based design approach of the application. Screens & Dashboards are desi

UpReport is a modern AI-powered status page and incident communication platform that unifies internal coordination with transparent customer-facing updates. It helps engineering and service teams proactively communicate outages, uptime metrics, and real-time service health to stakeholders, reducing support noise and building trust through clarity.

Aurora is an automated root cause analysis investigation tool that uses agents to solve incidents for Site Reliability Engineers.

iTechSmart UAIO detects issues across your infrastructure, resolves them automatically, and generates a cryptographic receipt for every action. Built for MSPs, enterprise IT teams, healthcare operators, and government contractors. Replace your disconnected monitoring, ticketing, and compliance tools with one autonomous platform. Every fix is verifiable at verify.itechsmart.dev.

Fawdy is your new favorite coworker. Point it at an incident and it observes, forms a hypothesis, tests with read-only diagnostics, and loops until it has an answer. No runbooks, no tribal knowledge. Just a structured investigation that runs in minutes instead of hours. And it's not another agent to deploy and maintain. Download the desktop app and Fawdy uses the access your team already has, the same way a new hire would on their first on-call. No ports, no two-month security review. Just AI y

Cytactic is the agentic Cyber Incident Response Management (CIRM) platform: one operating layer that unifies security, legal, communications and executives, from readiness and rehearsal through live response to a regulator-ready record.