# Kasprev Reviews
**Vendor:** tryvium  
**Category:** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)
## About Kasprev
Kasprev is a keyword-based rules engine app that enables customer intent determination and alerts service desk engineers for resolution prioritization and churn prevention. It proactively analyses and responds to the incidents (and case managements) logged by the customer. It helps to solve majority of the negative incidents with a faster resolution rate






- [View Kasprev pricing details and edition comparison](https://www.g2.com/products/kasprev/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+20%3A15%3A50+-0500&secure%5Bsession_id%5D=dbdb3348-b23e-4515-b490-8f166ff5d143&secure%5Btoken%5D=ffd2771992289714ef8224d1a5e46f6c2b1619e3a311aeca10fecdd815fcda5d&format=llm_user)

## Kasprev Features
**ServiceNow Apps**
- ServiceNow Integration
- Value

**Agentic AI - ServiceNow Store Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance