Products

OFORK is a modern help desk and ticketing system designed for teams that want a simple, flexible, and efficient way to manage support processes. Unlike many traditional help desk solutions that become complex and expensive as teams grow, OFORK focuses on clarity, usability, and long-term scalability. It enables teams to handle tickets, workflows, and communication without unnecessary overhead. OFORK is especially well suited for small to mid-sized teams looking for a powerful alternative to en

Pagerly is your Operations Co-pilot on Slack. Get your tailormade workflows over Slack/Teams With Pagerly, you can Create round-robin rotation schedules, or sync on-call schedule with Usergroup, set up recurring reminders, schedule overrid. Create your own Incidence Response Bot and integrates with Pagerduty, Opsgenie. Pagerly has also 2-way integrations with ticketing/ CX/support systems like Jira, Zendesk, Hubspot, Salesforce. With Pagerly, you Reduce SLA times by 70%, identifying moment

Axialys is a CCaaS (Contact Center as a Service) platform that centralizes voice communications within business management tools. Built on a high-availability cloud infrastructure, the solution specializes in deep native synchronization with CRMs such as Salesforce, Zendesk, and HubSpot, allowing for automated data logging and simplified workflow management. The platform includes a suite of AI-driven tools designed for operational efficiency: Voice Automation: Configurable IVR and AI Voicebots

Listen Network brings you audience growth results with no “random” untargeted listeners, no vanity downloads, and no fakes. Utilizing a 1-2-3 process–like we’ve done with Zendesk, Meta, AWS, Korn Ferry, and others–we connect you with your ideal listeners via high-intent ads on websites like Forbes, The New York Times, TechCrunch, Web MD, and 100+ other leading publications, mobile web, mobile apps, social and outstream video. Instead of paying an average $25 CPM on LinkedIn or an $18 CPM for ho

WriteHow is an AI how-to guide maker: record a workflow once and it writes the step-by-step article, captures and annotates the screenshots, translates it into 50+ languages, and publishes natively to your help center. Screen-record a workflow and narrate it like you are showing a teammate, and the AI turns your narration into clean, structured steps, crops the screenshots intelligently, and auto-blurs passwords and sensitive data. Where tools like Scribe and Tango stop at a link or embed you h

ZenBriefr is a Zendesk sidebar app that brings AI directly into your support workflow. With one click, agents can generate intelligent ticket summaries, AI-drafted replies with tone control, smart field suggestions, and attachment previews, without ever leaving the ticket. Unlike other AI support tools, ZenBriefr charges a single flat monthly rate. No per-agent fees, no seat limits, your whole team is covered. Key features: AI Summaries: Quick Summary, Escalation Handoff, Resolution Notes, an

JasPing is an AI-powered customer service platform that goes beyond traditional chatbots. Our AI agents handle voice calls, WhatsApp, web chat, Instagram, and Facebook Messenger — and actually take action: booking appointments, creating CRM leads, sending emails, and managing files automatically. Zero coding required. Train your agent in minutes by uploading documents or scanning your website. JasPing learns your business instantly and communicates consistently across every channel. Built for SM

Minded is the AI agent platform trained by recording how you work. Record your workflow once and Minded's agents watch every click, copy-paste and decision, then replicate the process across your SaaS stack on autopilot. No code, no brittle RPA scripts, no prompt engineering. Finance teams automate month-end close, bank reconciliation, invoice processing, AP/AR and financial reporting across QuickBooks, NetSuite and Xero. Marketing automates campaign reporting, lead enrichment, competitor resea

Cogito is a shared business brain that lives in Slack and Microsoft Teams. Unlike per-user chat assistants, Cogito is one brain everyone on the team talks to. It reasons across your full stack as equals: Salesforce, Notion, Linear, Zendesk, GitHub, Gmail, Drive, and more. No hub assumption, no platform allegiance. Cogito inherits each user's permissions live from each connected system, so the same query is scoped correctly for a sales rep, an engineer, or an executive. Real-time webhook trigger

Integrass creates a competitive advantage for our clients by providing tailored, end-to-end IT solutions under a global delivery model. Our time-tested, proven track record is achieved through a consistent investment in the best skills, exacting governance models, and a strong business acumen. Integrass specializes in software development outsourcing. We offer access to top talent for both team augmentation and dedicated team outsourcing models. Our attrition rate is lower than industry standar

Channel Automation is an omnicommerce platform that helps businesses of any size maximise conversions, centralise inboxes and livechat, and ecommerce across channels. The platform integrates seamlessly into your existing CRM or CMS systems, allowing you to easily create automated campaigns based on customer behaviour, location, time of day and more. You can then send these automated messages via SMS, email, Facebook Messenger, voice call and IVR. Product Features: - Easily integrate with you

Vertivox AI is an enterprise-grade AI voice agent platform that automates inbound and outbound phone calls for businesses across 25+ industries, with a focus on healthcare, real estate, education, and finance. Vertivox AI voice agents handle 10,000+ concurrent calls with 99.9% uptime and sub-800ms response latency, supporting 20+ languages and Indian regional dialects through ElevenLabs, Cartesia, and Sarvam AI voices. Businesses use Vertivox to qualify leads, schedule appointments, send reminde

Magnify is an AI-powered Customer Growth Automation platform that helps B2B SaaS teams reduce churn, drive expansion, and deliver predictable revenue growth... without adding headcount. While your CS platform organizes your post-sales function, Magnify adds the intelligence and execution layer on top of it. It connects signals from your CRM, product analytics, support, marketing, and billing systems into a single AI engine that predicts revenue outcomes, automates the right actions, and ties ev

Swarmica is a FaaS tool that seamlessly integrates into existing Zendesk setup, builds up integral Swarmica metrics to show current Support Team Efficiency, and provides leverages to drive necessary steps to improve it. Make your support agents smart and knowledgeable to provide fantastic Support! Swarmica helps to manage the collective knowledge of the team and use it for new hires’ training and onboarding, decreasing the time to proficiency by 50%. You may not worry much about attrition any

Hay.chat is a source-available AI customer service platform built on the Model Context Protocol. It handles the repetitive stuff (order status, refund requests, address changes) on its own, and routes complex or VIP queries straight to your support team. You write playbooks in plain language to control what gets resolved automatically and what gets escalated. The architecture splits LLM reasoning from action execution. When the AI decides a refund should be processed or a record updated, a sep

HubHello is a specialised web based platform catering to the Early Childhood Education and Care (ECEC) sector in Australia. Established in 2007, it aims to comprehensively address the unique challenges faced within ECEC, utilising a data-centric approach. At its core, HubHello enhances team efficiency and aims for superior customer service. One of its flagship offerings is HubWorks, an administrative programme that has garnered significant revenue and popularity among clients. The technological

Weavable is a context management platform designed to enhance the performance of AI agents by providing structured, scoped, and continuously updated work contexts. By integrating with over 20 tools—including Google, Zendesk, Notion, Linear, GitHub, Jira, Slack, HubSpot, and Claude—Weavable enables users to connect their existing workflows seamlessly. This integration allows for the definition of specific contexts by selecting relevant tools, projects, channels, and pipelines, ensuring that AI ag

A atile.digital é pioneira e referência em consultoria e implementação de CRM e transformação digital no Brasil. Nosso foco está em soluções como sistemas de CRM e ferramentas colaborativas que otimizam o trabalho das equipes, permitindo uma gestão mais estratégica e resultados consistentes. Com uma equipe de especialistas qualificados, oferecemos uma gama completa de serviços, desde a consultoria inicial até a implementação e suporte contínuo. Além disso, contamos com parcerias estratégicas co

Hala AI is a Saudi-built AI customer engagement platform designed for e-commerce merchants on Salla and Zid. It automates customer service, marketing, and sales across WhatsApp, Instagram, TikTok, and web widgets — all in authentic Saudi Arabic dialect. Unlike global platforms (Intercom, Zendesk, WATI) built for English markets, Hala AI natively understands Saudi colloquial phrases like "وش عندكم" (what do you have?) and "بكم" (how much?) — critical for the Saudi/GCC market. Key capabili

redk is a seasoned consulting firm specializing in Customer Relationship Management and Customer Experience technologies. With over 20 years of experience, redk assists businesses in navigating digital transformation to achieve competitive advantages and sustainable growth. Their comprehensive services encompass operational design and the implementation of digital solutions aimed at optimizing marketing, sales, and customer service operations. Key Features and Functionality: - CRM Transformat