Leaders

High Performers

Contenders

Niche

Market Presence

Satisfaction

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G2 Grid® Scoring

Travel Management Software Definition

Travel management software helps organizations plan, book, manage, and monitor employee business travel while enforcing corporate travel policies and managing travel spend. These platforms provide a centralized system for business travel booking, policy enforcement, spend capture, and program-level visibility across the full travel lifecycle.

Travel management solutions typically enable employees to book travel within company guidelines, allow administrators to manage approvals and compliance, and provide finance teams with visibility into travel spend. Many solutions also integrate with or include reporting, traveler support, and analytics capabilities.

Organizations leverage these platforms to simplify expense reconciliation, reduce manual effort, and optimize travel budgets through centralized data and reporting. These solutions commonly integrate with expense management software, accounting software, ERP systems, HR systems, corporate card platforms, and travel supply sources like airlines and hotels to ensure seamless, end-to-end travel operations.

To qualify for inclusion in the Travel Management category, a product must:

• Provide a platform for business travel booking functionality
• Enforce corporate travel policies
• Capture or integrate travel-related spend
• Provide administrative visibility and controls
• Be designed to manage corporate travel

With Travel Management software, you can:

• Control corporate travel budget
• Make sure employee work-related travel adheres to company policy
• Improves visibility between managers and employees regarding corporate travel

Travel Management Grid® Scoring Description

• Products in the Leader quadrant are rated highly by G2 users and have substantial Market Presence scores. Leaders include: Navan (Formerly TripActions), myBiz by MakeMyTrip, Ramp, SAP Concur, TravelPerk, Amex GBT Egencia, Emburse Expense Professional (formerly Certify Expense), Mesh Payments, Deem, itilite, TripCase, and Spotnana
• High Performing products have high customer Satisfaction scores and low Market Presence compared to the rest of the category. High Performers include: Routespring, Happay, Center, TravelBank, Tripgain, Traivel, SalesTrip, and TrackEx
• Contender products have relatively low customer Satisfaction scores and high Market Presence compared to the rest of the category. While they may have positive reviews, they do not have enough reviews to validate those ratings. Contenders include: Cytric Travel & Expense, Booking.com for Business, TripIt Pro, and Coupa
• Niche products have relatively low Satisfaction scores and low Market Presence compared to the rest of the category. While they may have positive reviews, they do not have enough reviews to validate those ratings. Niche products include: AmTrav, Volopay, Mobilexpense Declaree, Rocketrip, TravelPlus, WegoPro, Mobilexpense MXP, and Apptricity Travel and Expense