It's been two months since this profile received a new review

Volopay Reviews & Product Details

Volopay is a financial solution provider that offers corporate cards, automated expense management, and accounting integrations that streamline financial operations, helping businesses save time and money while elevating the role of their finance teams. We are obsessed with empowering finance teams, transforming them from simple bookkeepers into strategic assets within organizations. Aspiring to drive change across the APAC region, we aim to become the go-to financial partner for businesses seeking growth and efficiency.

Seller

Volopay

Discussions

Volopay Community

Languages Supported

English

Product Description

Volopay combines approvals, corporate cards, bill payments, expense reimbursements and accounting automation into one single platform.

Overview by

Pallavi V

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

Volopay Integrations

(3)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

Here's how.

Charlotte T.

Cofounder

Small-Business (50 or fewer emp.)

6/19/2025

"Reliable, accountant-friendly platform with great support over 3+ years"

5/5

What do you like best about Volopay?

We’ve been using Volopay for over three years now, and the platform has improved significantly during that time. What stands out most is the quality of support — responsive, helpful, and consistent. It’s been excellent for integrating with our accounting software like Xero, making reconciliation seamless and saving our finance team hours. The permissions and approval flows are intuitive and easy to manage, even as our team has grown. Pricing-wise, it’s very competitive, especially considering the features. Overall, it’s been a solid, reliable solution we would highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Volopay?

Honestly worked well on all fronts - but we expanded to difference entities so we hadn’t used it for other markets other than Singapore. Review collected by and hosted on G2.com.

What problems is Volopay solving and how is that benefiting you?

Volopay has made our expense management and employee reimbursements much easier to track and control. We’ve been able to issue multiple virtual cards for different team members and purposes, which helps keep everything organized and prevents overspending thanks to clear spend limits. It’s also simplified how we keep records and track usage across departments.

One area that was a bit tricky was international payments to India — it sometimes depended on the receiving bank whether payments would go through smoothly. While not entirely Volopay’s fault, clearer transparency around cross-border transfers would definitely help. That said, we were eventually able to work around it using different banks. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/30/2025

"Why We Recommend Volopay for Modern Businesses"

5/5

What do you like best about Volopay?

Speed & Convenience

Employees can use virtual or physical cards directly, rather than paying out of pocket and waiting for reimbursement.

Real-Time Visibility

Finance teams gain instant access to spending data via dashboards, enabling better monitoring and quicker decision-making. Review collected by and hosted on G2.com.

What do you dislike about Volopay?

Virtual cards work very well for online purchases, offering convenience and security. However, they may sometimes be declined or not accepted in certain cases, such as at physical point-of-sale terminals, in-store transactions, or with specific merchants. Review collected by and hosted on G2.com.

What problems is Volopay solving and how is that benefiting you?

Delayed reimbursements – Before, employees had to spend their own money for subscriptions or travel and wait for reimbursement. Volopay remove the need for out-of-pocket spending.

Manual processing & admin work – Handling claims, uploading receipts, and bank transfers took up a lot of time. With Volopay, the manual processing and admin work were eliminated.

Lack of visibility – Finance only saw expenses after reimbursement claims were filed, making it hard to track spending in real time. With Volopay, we can monitor spending as it happens and take action quickly if needed. Review collected by and hosted on G2.com.

Alliane N.

Vice President Finance

Mid-Market (51-1000 emp.)

6/17/2025

"Exceptional Service and Streamlined Finance Experience with Volopay"

5/5

What do you like best about Volopay?

We’ve been using Volopay for several years now, and the platform has truly transformed the way we manage our corporate spending. It’s intuitive, efficient, and has greatly improved our visibility and control over company expenses.

What truly sets the experience apart is the incredible support from our account manager, Divyani Paliwal, she’s very responsive in assisting us with our day-to-day questions and concerns, she has been consistently responsive, professional, and proactive. It’s rare to find such dedication and speed in client support.

Volopay is more than just a finance tool; it’s a partner in efficiency. Highly recommended for companies looking to scale with control and clarity. Review collected by and hosted on G2.com.

What do you dislike about Volopay?

Honestly, there’s nothing to dislike — it’s rare to find a finance solution that delivers both functionality and excellent service. Highly recommended! Review collected by and hosted on G2.com.

Richael P.

Internal Control & Admin Specialist

Small-Business (50 or fewer emp.)

1/20/2025

"Super Customer Service"

5/5

What do you like best about Volopay?

The customer service is exceptional—always available when I need assistance, no matter the time or complexity of my questions. Their patience and willingness to explain details support me throughout the process. I never feel rushed, and they always take the time to make sure I fully understand the answers to my inquiries.

When introducing the new system, they provided a comprehensive and step-by-step explanation that was easy to follow, even for someone unfamiliar. They broke down the process into manageable parts, addressed potential concerns proactively, and were always ready to clarify any points of confusion. Their dedication to ensuring I am comfortable and informed is greatly appreciated.

This level of attention and care has made a potentially overwhelming experience seamless and stress-free. Customer satisfaction is their top priority. Review collected by and hosted on G2.com.

What do you dislike about Volopay?

As of now, it'll be a no as the answer to here. Review collected by and hosted on G2.com.

What problems is Volopay solving and how is that benefiting you?

We recently experienced an internal finance transcription error during a transaction. The issue arose when an amount intended to be transferred to the debit account was mistakenly directed to the credit account instead. This discrepancy led to some challenges in tracking and reconciling our financial records.

Volopay played a crucial role in resolving this issue efficiently. Their team helped us identify and locate the missing amount with precision. They provided step-by-step guidance and tools to track the transaction error, ensuring transparency throughout the process. Once the error was identified, they assisted us in converting the mistakenly credited amount back into the debit account.

Their prompt and reliable support not only helped us rectify the issue but also gave us confidence in their system and services. Their expertise and dedication to resolving the problem minimized any potential disruptions and ensured that our financial processes could continue seamlessly. Review collected by and hosted on G2.com.

Janice P.

Commercial Assistant

Small-Business (50 or fewer emp.)

7/15/2025

"Makes reconciling company expenses more easier"

4.5/5

What do you like best about Volopay?

Its simple and easy to use platform

Responsive support team

Integration with NetSuite Review collected by and hosted on G2.com.

What do you dislike about Volopay?

Cant upload receipts/attachments after a transaction has synced to NetSuite

Sometimes virtual cards have issues when purchasing online (Provider error) - randomly occuring issue Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

9/8/2025

"Great app and after sales"

4.5/5

What do you like best about Volopay?

Helps manage our card transactions and so easy to assign card and limits to employees. Review collected by and hosted on G2.com.

What do you dislike about Volopay?

There’s nothing major I dislike about it. Review collected by and hosted on G2.com.

Abhishek B.

Chief Of Staff & Founding Team Member

Mid-Market (51-1000 emp.)

1/27/2025

"Volopay has sorted a lot of hussle"

5/5

What do you like best about Volopay?

We were looking for a central solution to support the spends on behalf of our customers and volpay has provided the individual cards to transact which are easy to track as well. Customer support is also commendable. Our team almost use it on everyday basis. Review collected by and hosted on G2.com.

What do you dislike about Volopay?

we have been using it for like 2 years now, nothing of that sort with volopay. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

7/8/2025

"The most user friendly, seemsless experience"

5/5

What do you like best about Volopay?

The virtual cards, specially the control functions it provides. Review collected by and hosted on G2.com.

What do you dislike about Volopay?

The interest payments should be eliminated for good :) Review collected by and hosted on G2.com.

Kapil B.

Head - Finance

Mid-Market (51-1000 emp.)

2/6/2025

"The best solution for travel needs of my employees"

5/5

What do you like best about Volopay?

I've been using VoloPay for nearly two years and have witnessed numerous positive improvements as they continuously upgrade their platform. The user interface is sleek and intuitive, and none of my employees have ever encountered any issues with it.

Moreover, the service team's quick responses and prompt resolutions are truly outstanding. Review collected by and hosted on G2.com.

What do you dislike about Volopay?

As of now, the only thing is the manual settlement of bill and I think, they will soon automate it. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

3/24/2025

"Volopay user review"

4/5

What do you like best about Volopay?

I had a great experience with Volopay’s customer service, especially with Devika. She was helpful, patient, and quick to assist with my queries. I appreciate the prompt support and smooth experience. Thank you! Review collected by and hosted on G2.com.

What do you dislike about Volopay?

• Extensive KYC Requirements – Businesses may need to go through multiple KYC (Know Your Customer) verifications, which can be time-consuming and sometimes repetitive.

• Higher Pricing for Small Businesses – While offers useful features, the pricing structure may not be the most cost-effective for smaller businesses with limited budgets. Review collected by and hosted on G2.com.