TravelBank Reviews & Product Details

The foremost Pro is that it is incredibly easy to use and it is very much user friendly. This is found to be very intuitive, quick useful and helpful tool. Its format is very much functional. It is super easy to integrate. It is playing a very significant role in keeping my records well organized. I love the thing that it updates emails automatically. There is option for exporting reports. It has great value for money. Overall it is an amazing platform with fantastic services. Review collected by and hosted on G2.com.

There is nothing that I have to dislike about it. The only drawback that I hardly found is that its approval process is found to be difficult in navigating. It is fulfilling all my needs from every perspective. Review collected by and hosted on G2.com.

I liked that it had pretty easy ways to have logic: like if an expense is over $x, then it requires a photo.

I also like that it's pretty fast to create an expense and a report. It just takes like 2 min for a report. Review collected by and hosted on G2.com.

You can't change the photo attached if you accidentally upload the wrong image. So you have to create an entirely new expense. Not a big deal.

You also can't resubmit known, recurring expenses, such as WFH expenses like internet & phone (which is ever more relevant). Review collected by and hosted on G2.com.

The interface for employees is relatively straightforward and easy to figure out. Review collected by and hosted on G2.com.

I don't love that the UI is littered with features my company doesn't use and I'm not able to take advantage of, it's distracting and a bit confusing, though I'm sure they're useful for those organizations that take advantage of those features. Review collected by and hosted on G2.com.

The Best part is that is it Free. The second best part is that you can seamlessly switch between the Phone and Computer. I have been using it for two years now and I really have nothing bad to say out it. The customer service is superb. I couldn't believe that service was so awesome considering the app and system was free to use. They are courteous and responsive. I am in the service industry and I can tell you when someone genuinely wants to help you solve your issues. They are it. I am able to streamline and enter the expenses with the pictures of my receipt with ease. Review collected by and hosted on G2.com.

I will be honest, for a free service, there is not much that they can do. In my opinion, the program and the app is already exceptional. I would only recommend that they might be able to work with more banks to sync the data, but I do understand that there bank-related restrictions that they cannot overcome. There is only one thing maybe they can improve if possible. If they can allow more user-defined fields in the reporting and uploading. Review collected by and hosted on G2.com.

Simple UI and quick reimbursement. Customer service is top-notch. Review collected by and hosted on G2.com.

A little confusing when using the first time. When connecting my credit card to TravelBank, previous transactions aren't available. Taking receipt pictures is a bit of a hassle. I wish the image automatically fits the screen when uploading receipt images. Each transaction requiring images is inconvenient. Review collected by and hosted on G2.com.

The app includes all the features I need to document and submit expense reports for work. I travel frequently, often at a very fast on-the-go pace. This app allows me to easily record, categorize, and submit any business expenses I incur while traveling. I love the category feature and the ability to import and take photos of receipts. The PDF generation and submission abilities are seamless and convenient. I also really enjoy the automatic currency conversion as well. This might be my favorite feature. Review collected by and hosted on G2.com.

At the moment, there isn't really anything I dislike about the app. I don't use all the features that are offered, but what I do utilize works great for my needs and I really enjoy interacting with the app. I guess if I have one complaint, sometimes uploading an image that I took with the normal camera app on the phone will be slow to upload to an expense report. I think this may be that the file size generated through the native camera app is much larger than the images that camera app built into TravelBank produces. It's not really a huge issue most of the time, but when I have a weak online connection it sometimes can drag. Review collected by and hosted on G2.com.

Everything about it is simple and doesn’t take away valuable time. Review collected by and hosted on G2.com.

I do not dislike at all. Very pleased with the app. Review collected by and hosted on G2.com.

Ease of submitting expense from the mobile app Review collected by and hosted on G2.com.

Does not show you your pending spending on the main platform Review collected by and hosted on G2.com.

I like how easy it is to submit an expense, it takes just 2 minutes Review collected by and hosted on G2.com.

I think the expense/reports got a little confusing to me at first. I thought submitting an expense was the same as a report but other than that everything is straightforward Review collected by and hosted on G2.com.

Easy to navigate, fast and great on line support. Review collected by and hosted on G2.com.

Nothing really. In the profile setting it might be useful to set the city of residence/main airport. Review collected by and hosted on G2.com.

The TravelBank team is great when it comes to service for travel. They agents are proactive and skilled at finding the best itinerary and prices for tricky travel schedules. The interface is very user friendly, and the app is convenient. Even our most tech challenged employees have been able to use TravelBank. Review collected by and hosted on G2.com.

The expense reimbursement platform is a bit more simple than we would prefer. It is great for ease of use with employees, but its a little more difficult to work with on the back end. I am hoping that the work that TravelBank is doing on the expense platform right now will correct some of these issues as, overall, I am pleased with everything else. Review collected by and hosted on G2.com.

Easy to Use and Quick. Plus the Rewards! Saves companies money and gives employees perks Review collected by and hosted on G2.com.

Not sure if I've been reimbursed yet, haven't checked Review collected by and hosted on G2.com.

The ease with comparing flights based on cost, time of arrival, etc. Review collected by and hosted on G2.com.

No issues arose that caused me problems. Review collected by and hosted on G2.com.

The user interface is simple to understand and easy to use. Review collected by and hosted on G2.com.

Not being able to create a report from an expense is frustrating... you should be able to create an expense, and then either create a new report with it included or add that expense to an existing report. Review collected by and hosted on G2.com.

Travelbank is a disruptive application b/c of its pricing model. Rather then roll out expense management to only employees that travel frequently such as sales, we have now rolled out travelbank to all employees and it allows us to use it for various internal programs and benefits we want to offer our employees. I'm also very keen on its ability to allow us to provide incentives for employees to help the company save money and treat the T&E policy as if it is their own money. With Travelbank many employees have booked airbnb's or slept on a friends couch in order to save the company money. A penny saved is a penny earned. Review collected by and hosted on G2.com.

- Admin features need to be beefed up as they scale.

- better reporting features Review collected by and hosted on G2.com.

When I was traveling in Japan, I really loved how easy it was to record expenses. At the end of the year I used my travel bank records to help me with my taxes, which saved me money. Review collected by and hosted on G2.com.

Last year I remember being frustrated by having to select a category for the expense, however since then the user experience seems to have been fixed. Whatever issue I had before seems to be resolved now. The ui is a bit boring and could just some polish. As a UX/UI designer, feel free to check out my work and contact me if you’d like some help with the apps interactions and transitions. Review collected by and hosted on G2.com.

I like the ease of taking pics with my phone Review collected by and hosted on G2.com.

Sometimes it takes a while to recognize the photo receipt Review collected by and hosted on G2.com.

Felt like I was actually interacting with another human. Review collected by and hosted on G2.com.

I didn’t find anything negative about my experience Review collected by and hosted on G2.com.

The search is easy to use, the interface is nice, and the booking process is super fast since there's no need to enter payment info. Review collected by and hosted on G2.com.

Some airlines had a nice discount, but not all, and it wasn't the easiest to go back and revise my search after selecting flights; I had to begin a new search. I also would have preferred to be able to book economy plus directly through the portal instead of having to contact an agent afterward. Review collected by and hosted on G2.com.

Easy navigation to upload and scan receipts. Great OCR functionality that helps identify the name of the place, amount of transaction as well as a category in some of the cases. The very convenient approval process with the complete generated report that has one generated PDF file with all the scanned receipts in it. Really AWESOME! Review collected by and hosted on G2.com.

There was an option in prior releases where I was able to submit expenses to different projects at the same time. At the current release, this function is missing. For whatever reason, not all the flights were listed when I was trying to book a flight using the application. I was able to find more convenient flights using other travel sites. Review collected by and hosted on G2.com.

I like the fact that it is very easy to upload receipts right away. Within each upload, I am able to add in all the additional information for my leadership team to review prior to approval (ie. Meals with Customers, Transportation, etc.). I can also see each phase once it gets submitted to being approved. Review collected by and hosted on G2.com.

I have used Travelbank for a short period of time now, but have no dislikes at this time. Review collected by and hosted on G2.com.

The TravelBank platform is extremely user friendly and intuitive. Their goal is to have you book a flight from start to finish in under a few minutes, and the process is simple and streamlined to take the headache out of booking travel. Aesthetically, the software is clean, well organized and visually pleasing. Adding users is simple with mass uploads, and deactivating employees is just as easy. Review collected by and hosted on G2.com.

While not necessarily a con or a dislike, TravelBank is continuing to develop new enhancements to their system, which means continued changes for our employees. That said, they’re positive changes! There are many items on the roadmap for this year, like rental cars, and as a company that has a high annual travel spend, we can already see we will rely heavily on the upcoming features. As a newer travel platform in an industry that hasn’t seen much change or innovation to travel, we’re excited to see the enhancements that are being made by TravelBank.

As we continue to grow in headcount, the reporting capabilities could be increased to support our needs and provide deeper visibility into employee travel. Being able to integrate with an HRIS to remove the manual process of adding/deactivating users would be a nice addition. Review collected by and hosted on G2.com.

Travelbank's app is so straightforward, I question how we never implemented such a simple solution before. I love having cash back in my pocket nearly as fast as I used it! Review collected by and hosted on G2.com.

The app can occasionally be a bit glitchy - sometimes when I try to take photos they don't process correctly so I'll need to retake. Other times my expense reports won't process unless I'm connected to wifi. Review collected by and hosted on G2.com.

The expense reporting feature is phenomenal! Our travelers have been receiving their money direct deposit within 24 hours of approval. It has been incredible in comparison to the old way of a manual report and mailing checks Review collected by and hosted on G2.com.

We have had some minor issues with setting travel policy caps and a few bugs with booking flights, but nothing that wasn't promptly resolved. Review collected by and hosted on G2.com.

Easy to fill out expense reports for work. No need to keep receipts. Quick and simple to send and share with anyone. Its is amazing how it can pull of the data off of scanning reciepts Review collected by and hosted on G2.com.

It doesn't seem to pull the dates off the receipts and I have to enter that manually. But everything else it takes off and you don't need to type it in. Review collected by and hosted on G2.com.