TravelBank Reviews & Product Details

We use TravelBank for all business travel bookings and it has been awesome. With its card features and ease of spend management, we are able to optimize business costs while ensuring smooth productivity.

I like that with TravelBank, our business is able to negotiate rates and it also comes with a reward program that entices employees to spend less which saves our business money.

With TravelBank, we also get great automation when it comes to spend and invoice tracking which helps in accounting and transparency.

The tool also ensures visibility where team leaders can use insights and reports to know where we can on spending., Review collected by and hosted on G2.com.

TravelBank has all features for spend management and no flaws. Review collected by and hosted on G2.com.

What I like best about TravelBank is its all-in-one approach to managing business travel and expenses. The platform makes booking, tracking, and reporting seamless while offering real-time insights to help control costs and reward employees for smart spending. Review collected by and hosted on G2.com.

One drawback of TravelBank is that its mobile app can sometimes lag or crash during complex bookings. Additionally, the customization options for reports and integrations could be more flexible to better suit diverse business needs. Review collected by and hosted on G2.com.

I like being able to properly separete expenses instead of having mystery “Amazon” purchases that I was told are “Supplies”. Review collected by and hosted on G2.com.

System is a overall easy, I wish there was a way for admin to force an expense report. Review collected by and hosted on G2.com.

TravelBank is the easiest platform to report to my agencies expenses and mileage for work travel. It is user-intuitive, and there are reminders for places if you forget to fill in certain fields. I highly recommend this program for agencies that have lots of employee travel--it has cut down my reporting time from 20 minutes for one work travel episode to just a few minutes at most! Review collected by and hosted on G2.com.

There is nothing I dislike about TravelBank. Review collected by and hosted on G2.com.

The user interface is so easy for cardholders to use to reconcile expenses. Support is also super fast and efficient. Review collected by and hosted on G2.com.

There are features we would love to see implemented in the future that would better keep our employees in-policy. Review collected by and hosted on G2.com.

I like the ability to take a picture of the receipt so you don't have to save it. I also appreciate the ease of use of the software. It's very user-friendly. Reports are great! Review collected by and hosted on G2.com.

The time it takes to sync receipts could be a little faster. Review collected by and hosted on G2.com.

Simple interface, good response time from customer support Review collected by and hosted on G2.com.

Buggy interface, mobile app doesn't like to upload invoices, data integration with our ERP is unreliable Review collected by and hosted on G2.com.

Travel Bank is such a user friendly website for your business credit card for uploading receipts and reconciliation, and creating expense reports for approvals! I use travel bank app almost each day - and the ease of implementation submitting receipts and integration of the whole process. I have not had to contact customer support as it is self explanatory. Review collected by and hosted on G2.com.

I personally have not experienced any issues. Review collected by and hosted on G2.com.

I like how much easier it is submitting expense reports through Travel Bank. Also, keeping up with expenses is super easy and I can go back and look at previous months reports if I need to see when an expense was incurred. Review collected by and hosted on G2.com.

When I am splitting expenses for someone I am a delegate for, it kicks me out if I am taking too long and it doesn't save what I have already done. For some, I have to split it out to 40 separate places and I have to save & log out & back in after 10-15 splits are entered. The time for working in my bosses account as a delegate, should be a bit longer & there should be an opportunity to save my work before being kicked out. Review collected by and hosted on G2.com.

I can contact them via a Live Chat 24/7 while on the road. They always gave solutions to issues that may arise, and there are plenty of issues that can come up when traveling, including late night, midnight 1 am, 2 am emergency help when we are in a city/place unknown to us. I will always remember San Juan, Puerto Rico arriving around 1 a.m., flying from JFK because at JFK the security line was way too long, I missed the flight, and waited 8 hours for the next flight, taking a taxi there, arrived at the hotel at 2 am, and getting a surprise $50 Resort Fee charge. BUT I know I can contact TravelBank, even at 2 am night, and they will resolve it. That is a service that makes you feel you are not alone. Review collected by and hosted on G2.com.

I wish they had more hotels in their chain, especially I would love to see booking Drury Hotels from Travel Bank. I like Drury Hotel, they have nice service, breakfast included, always friendly, great service. But Travel Bank only shows the hotel on their list, but I cannot book them from Travel Bank. That would be a great asset !!

Yes, that is what I "dislike". Review collected by and hosted on G2.com.