--- title: Spotnana Reviews meta_title: 'Spotnana Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 112 reviews by the users' company size, role or industry to find out how Spotnana works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 112 scale: '5' date_modified: '2026-06-30' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Spotnana Reviews **Vendor:** Spotnana **Category:** [Travel Management Software](https://www.g2.com/categories/travel-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 112 ## About Spotnana Spotnana is the travel platform that connects humanity. We are modernizing the infrastructure of the travel industry in order to bring freedom, simplicity, and trust to travelers everywhere. Our groundbreaking Travel-as-a-Service platform revolutionizes travel for corporations and consumers, modernizes how travel suppliers sell their inventory, and enables any company to provide the world’s best global travel experiences to their customers. To learn more, visit spotnana.com. ## Spotnana Pros & Cons **What users like:** - Users highlight the **ease of use** of Spotnana, making booking trips quick and intuitive. (18 reviews) - Users love the **user-friendly interface** of Spotnana, enabling quick bookings and easy access to travel information. (14 reviews) - Users find Spotnana's **easy booking** process convenient, allowing effortless travel, stay, and car arrangements in one session. (14 reviews) - Users commend Spotnana's **excellent customer support** , highlighting proactive agents and prompt assistance for travel planning. (11 reviews) - Users value the **responsive customer service** of Spotnana, providing support anytime and anywhere during their travels. (9 reviews) - Booking Management (5 reviews) - Experience (4 reviews) - Quick Service (4 reviews) - Intuitive (3 reviews) - Mobile App (3 reviews) **What users dislike:** - Users find the **high prices** for hotels to be a consistent issue, affecting overall satisfaction with Spotnana. (3 reviews) - Users experience **poor customer support** , noting unhelpful representatives and lengthy wait times for assistance. (2 reviews) - Users express concerns over **high pricing for hotels** and difficulties navigating the website during flight searches. (2 reviews) - Users are frustrated by the **unexpected fees** associated with bookings and difficulties in obtaining refunds on Spotnana. (2 reviews) - Users report issues with **app instability** , often experiencing crashes when using multiple filters or options extensively. (1 reviews) - Users face **booking issues** with Spotnana, including inaccuracies and unexpected fees when searching for airfare rates. (1 reviews) - Cancellation Policy (1 reviews) - Inadequate Categorization (1 reviews) - Inadequate Search Functionality (1 reviews) - Lack of Integration (1 reviews) ## Spotnana Reviews ### 1. Efficient Booking Saves Time, But Fees and Refunds Need Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Lee W. | Field Service Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Spotnana?** What I like the most is the simplicity for booking. Saving me a lot of time. **What do you dislike about Spotnana?** I dislike the booking fee they charge and how hard it is to get a refund. **What problems is Spotnana solving and how is that benefiting you?** Not sure if they’ve solved any. **Official Response from Gus Torrey:** > Thank you for the feedback, Lee! We’re glad to hear that we’re helping you save time during the booking process. We’ve passed your feedback along to our Product team. ### 2. Straightforward enough travel booking software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2025 **What do you like best about Spotnana?** It's very user friendly. I'm easily able to punch in my dates and destination. I like that it auto populates the names of airports after I type in just one or two characters. I also like the option to select a round trip so that I can pick one airline for my departure and maybe a different airline for my return. It's very simple to customize my results if I would only like to see nonstop flights in my results. My experience has been positive enough that I've never required customer support. **What do you dislike about Spotnana?** I've noticed that it doesn't populate results from Southwest where I keep points. The user interface could be a little less plain and a little more interactive and friendly. I wish it would let me select multiple airports in a single geographic area like with other travel websites. For example, there's three major airports in the Bay Area where I frequently travel out of. **What problems is Spotnana solving and how is that benefiting you?** It allows me to easily book flights on my company's dime so that they can immediately view the itinerary. That allows me to not worry about forwarding confirmation emails or making sure that my superior knows my travel plans. **Official Response from Gus Torrey:** > Thank you for your feedback! We’re happy to hear that you’re enjoying our search and booking experiences. We’ve passed your feedback along to our Product team. ### 3. Incredible User Experience, even better Customer Support! (When needed) **Rating:** 5.0/5.0 stars **Reviewed by:** Raul R. | Head, Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Spotnana?** Spotnana is super easy to use, I love how easily you can use filters to only see your preferred brands depending on your loyalty preference. It is a breeze getting a trip booked, with just a few clicks, you are ready. The few times I've needed Customer Support, the Chat channel is fast and easy and when needing to call ( e.g at the airport) their representatives are kind , effective and empathic. **What do you dislike about Spotnana?** My only area for improvement might be in the app, sometimes I've seen that when you push it too hard ( too many filters, back and forth on options, etc) it crashes. **What problems is Spotnana solving and how is that benefiting you?** It has everything I need to book a cusotemr travel ( Hotel, airfare, cars, etc) in a single place, displaying all the options at my disposal with out leaving their page. **Official Response from Gus Torrey:** > Thank you for the feedback, Raul! We’re happy to hear that you’re enjoying our booking experience and chat support. We’ve passed your mobile app feedback along to our Product team. ### 4. A great way to book flights for your business trips **Rating:** 5.0/5.0 stars **Reviewed by:** Briana M. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Spotnana?** I had previously booked a flight using Spotnana. It was easy to find because it is integrated into our work platform. It was really easy to use and the customer service team made it possible for me to make changes efficiently and effectively. **What do you dislike about Spotnana?** When you get closer to the date you have to make changes through the airline. However, in anytime before than you can communicate with Spotnana team. **What problems is Spotnana solving and how is that benefiting you?** I like the many options you are given and the prices. If you are having to choose through multiple dates, you can find that information easily. Also, I like that it is built in software so we do not have to wait to get reimbursed by the company. **Official Response from Gus Torrey:** > Thank you for your feedback, Briana! We’re happy to hear that you’re enjoying our user experience and getting the help you need from our support team. We’ve passed your feedback along to our Product team. ### 5. Easy to use, good UI **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Philanthropy | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Spotnana?** I think Spotnana's UI is easy to use. It's very intuitive. I also like the 24/7 chat-- it has proved helpful especially when my plate is full. **What do you dislike about Spotnana?** Sometimes the website can be a bit clunky. For instance, I was comparing flight options for a multi-city flight, and I needed to compare pricing options. I knew what the first leg needed to be, but I was trying to select other options for the subsequent legs to see what the cost would ultimately be. However, every time I pressed "back," the website reloaded all the way to the beginning of the booking, with all the legs erased from the flight search bar. I had to do the long-winded process of selecting each and every leg again, which was super time consuming. It would have been nice if I could have just pressed "back" and it took me back to, for instance, the second leg I had searched, instead of just resetting everything. **What problems is Spotnana solving and how is that benefiting you?** It helps me book travel for my team, and the live chat agent takes care of the more time consuming problems I have so I can focus on other tasks. **Official Response from Gus Torrey:** > Thank you for the feedback! We’re glad to hear that you’re enjoying our UI and 24/7 support. We’ve passed your web feedback along to our Product team. ### 6. User Friendly and Fantastic Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle H. | Vice President, Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Spotnana?** Spotnana's website is so user friendly! I can log in and quickly have my travel plans completed and added to my calendar.If I need assistance just a quick text and I am on my way. I use spotnana for every trip I plan. The site gives me a complete view of what is available and how I can save my company money and understand the choices. Our comapny changed to Spotnana a couple of months ago and the implentation and training was so through. And if you need to speak to someone just pick up the phone they take care of all your request. **What do you dislike about Spotnana?** No real downside but an app would be great! **What problems is Spotnana solving and how is that benefiting you?** I could not find a couple of receipts from travel because I had deleted them. I used the text customer support and the reciepts were in my inbox in just minutes. **Official Response from Gus Torrey:** > Thank you for your feedback, Michelle! We’re glad to hear that you’re enjoying our user experience, finding opportunities to save, and getting the support you need. Our Spotnana mobile app is available for download! ### 7. Innovative, Simplifies Travels, Solves long time industry issues, User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Spotnana?** Everything!! It is a true pleasure booking and managing corporate travel and thought that would never be possible in my lifetime. Spotnana carefully and methodically has thought through every user persona and how to streamline and make their travel booking experience seamless. From a travel manager perspective, it is an absolute dream allowing you to manage your entire global program from end to end in 1 instance. With content from a multitude of channels and live, trustworthy analytics you are able to proactively manage travel programs for the 1st time ever. Implementations are no longer long, tenuous transferring of data but focused on the strategy of traveler behaviors and how to use the tool to the fullest extent. With open API architecture, you can bring in any travel partner into this new ecosystem and the capabilities are endless. **What do you dislike about Spotnana?** Spotnana has done the very hard, major, things that no one in the industry could accomplish, and did them extremely well. There are still bells and whistles that are on the road map that will make this tool even better. **What problems is Spotnana solving and how is that benefiting you?** Overcomplicating corporate travel to make implementation and ongoing account management reactive. Lack of normalized content and trustworthy data. **Official Response from Gus Torrey:** > Thank you for the feedback! We’re glad to hear that you’re enjoying our user experience, travel content, and analytics. We hope that you continue to enjoy using our Travel-as-a-Service platform! ### 8. Easiest corporate booking & travel site w/ incredible HUMAN support **Rating:** 5.0/5.0 stars **Reviewed by:** Jace E. | Senior Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Spotnana?** I love how easy everything feels and I've had incredible experiences with the live human agents that help me modify my bookings. I had an experience in Boston last year where I was supposed to go to New York, Boston, and then up to Maine but the New York clients had to reschedule and the Maine travel got interrupted so I neded up having to stay in Boston for the full week. The Spotnana team were incredible and helped me get everything rearranged so I didn't lose hotels or money on the reservations. **What do you dislike about Spotnana?** So far, there is nothing I've found that I dislike about the platform. **What problems is Spotnana solving and how is that benefiting you?** We used a much larger (and clunkier) system previously so Spotnana has been a breath of fresh air with it's ease of use and great customer service. **Official Response from Gus Torrey:** > Thank you for your feedback, Jace! We’re happy to hear that you had a great experience with our support team. We hope that you continue to enjoy using our Travel-as-a-Service platform! ### 9. Reliable Travel Agency **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Spotnana?** I have had a consistently positive experience with Spotnana as our firm's travel agency. Their platform is incredibly user-friendly, making it easy to book and manage trips efficiently with just a few clicks. The 24/7 support from experienced travel agents is outstanding—they respond quickly and resolve issues effectively, even during last-minute itinerary changes. Spotnana’s integrated technology provides real-time traveler data and seamless global service, which enhances both convenience and traveler safety. Additionally, their personalized service for VIP travelers and comprehensive trip management reflect a high level of professionalism and care. Overall, Spotnana has significantly streamlined our corporate travel experience while delivering excellent value and support **What do you dislike about Spotnana?** No company is perfect and there are times wherein some customer service representatives were not as helpful as the others. **What problems is Spotnana solving and how is that benefiting you?** Complete travel management services **Official Response from Gus Torrey:** > Thank you for the feedback! We’re glad to hear that you’re satisfied with our user experience, 24/7 support, real-time data, seamless global service, and Seat 1A offering. We’ve passed your feedback along to our support team. We hope that you continue to enjoy using our Travel-as-a-Service platform! ### 10. A good tool with great customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** LeeAnn C. | Director Global Sales Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Spotnana?** The customer service no matter where I am in the world or the time of day. I formerly used Concur, which has an outdated feel and ZERO customer service if I am traveling out of the country. Spotnana ensures I am covered which makes me feel safe when far from home. **What do you dislike about Spotnana?** When I am booking airfare, I check other sites to see what the going rate is. Sometimes Spotnana is not showing these airfares and I have to reach customer service to find and book that rate. This incurs a fee and I feel that I shouldn't be charged for issues like this. Other than that the platform is easy to use and has all the features I need to get my travel booked. **What problems is Spotnana solving and how is that benefiting you?** Booking travel easily. **Official Response from Gus Torrey:** > Thank you for your feedback, LeeAnn! We’re glad to hear that you are getting the help you need from our support team. We aim to provide the widest array of content and have passed your booking feedback along to our Product team. ### 11. A Game Changer for Corporate Travel Management **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremy J. | Business Travel Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2025 **What do you like best about Spotnana?** The interface is very clean, modern, and easy to navigate. Highly recommended for first-time users. **What do you dislike about Spotnana?** Occasional delays in flight status updates during irregular operations. **What problems is Spotnana solving and how is that benefiting you?** As a travel agency, the app help us handle client trips faster and more accurately. We can manage multiple itineraries at once, and provide support to improve the travel experience for our clients. **Official Response from Gus Torrey:** > Thank you for your feedback, Jeremy! We’re happy to hear that you’re enjoying our user experience. We’ve passed your feedback along to our Product team. ### 12. Spotnana made everything SO easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Molly B. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Spotnana?** The platform is SO easy to use - it made booking my work travel extremely simple, easy, and pleasant. I even had to change a flight after the fact and the process was extremely smooth. 10/10 would recommend **What do you dislike about Spotnana?** There is nothing I disliked, I had no issues booking my travel and everything was easy. **What problems is Spotnana solving and how is that benefiting you?** It made booking my work travel very easy and headache-free **Official Response from Gus Torrey:** > Thank you for your feedback, Molly! We’re glad to hear that you’re enjoying our user experience and making changes with ease. We hope that you continue to enjoy using our Travel-as-a-Service platform! ### 13. Great Travel reservation system **Rating:** 5.0/5.0 stars **Reviewed by:** Marybeth S. | Executive Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Spotnana?** I can create a trip and make reservations for airlines, hotel and rental car all in one spot. **What do you dislike about Spotnana?** Sometimes takes a long time to chat with customer service when I have an issue. **What problems is Spotnana solving and how is that benefiting you?** I make travel reservations for multiple people and spotnana provides me with a 1-stop shop for all I need to complete those travel reservations. I especially like the way it stores information like airlines miles numbers, in the profiles. **Official Response from Gus Torrey:** > Thank you for your feedback, Marybeth! We’re glad to hear that you’re finding it easy to make reservations in one place. We’ve passed your chat feedback along to our support team. ### 14. It is very user friendly and easy to navigate. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Spotnana?** Spotnana was very helpful setting up travel accommodations for our annual work conference and it was very easy to switch flights if something came up. **What do you dislike about Spotnana?** I don't have any dislikes about using Spotnana at this time as we are still relatively new to the platform. Customer support has always been super responsive when our team had to switch flights and it's been so user friendly. **What problems is Spotnana solving and how is that benefiting you?** We have over 100 employees and Spotnana makes it very easy to book flights and have a central hub where we can see what day/time everyone gets in for our annual conference. It is making everyone's lives easier which is the benefit. **Official Response from Gus Torrey:** > Thank you for your feedback! We’re glad to hear that Spotnana is streamlining your event travel and that you’re getting the help you need from our support team. We hope that you continue to enjoy using our Travel-as-a-Service platform! ### 15. Easy process **Rating:** 4.0/5.0 stars **Reviewed by:** Susan S. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Spotnana?** I like the fact that its easy to use and if you need help someone is able to help you. **What do you dislike about Spotnana?** I have to say that I wish all the hotels allowed you to pay at the hotels in advance. I know that's not Spotnana's fault but it would be much easier for people. **What problems is Spotnana solving and how is that benefiting you?** I use it to book my hotels for when I travel for work. **Official Response from Gus Torrey:** > Thank you for your feedback, Susan! We’re happy to hear that you’re liking our booking experience and getting the help you need from our support team. We hope that you continue to enjoy using our Travel-as-a-Service platform! ### 16. Revolutionising Travel Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Spotnana?** User-friendly interface that simplifies the travel booking process. The platform's powerful real-time analytics and customisable features provide valuable insights, enabling businesses to optimise their travel budgets effectively. **What do you dislike about Spotnana?** Nothing major. But as s a relatively new player in the market, it may still be expanding its integration options with various travel suppliers compared to more established competitors. **What problems is Spotnana solving and how is that benefiting you?** Spotnana solves the complexities of travel booking, enhances visibility into travel spend, and provides real-time data analytics. This benefits me by simplifying the booking process, allowing for quicker decisions, and optimising travel budgets, ultimately leading to increased efficiency and cost savings in travel management. **Official Response from Gus Torrey:** > Thank you for your feedback! We’re glad to hear that you’re satisfied with our user experience, booking experience, and real-time analytics. We hope that you continue to enjoy using our Travel-as-a-Service platform! ### 17. Best so far **Rating:** 5.0/5.0 stars **Reviewed by:** Piyush Pratap S. | Sr. Global Product Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Spotnana?** It’s highly intuitive and amazingly easy to use **What do you dislike about Spotnana?** There is nothing so far that I like about it. It’s been one of the best platforms that I used over the last decade or more **What problems is Spotnana solving and how is that benefiting you?** Ease of use and travel approval process. It’s so streamline and provides clear guidance what you can expect as a user and as a approver irrespective of the location you are in **Official Response from Gus Torrey:** > Thank you for your feedback, Piyush! We’re happy to hear that you’re enjoying our user experience. We hope that you continue to enjoy using our Travel-as-a-Service platform! ### 18. Chicago trip **Rating:** 5.0/5.0 stars **Reviewed by:** Debra C. | Facility Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Spotnana?** I used the booking tool online and kept getting pulled so just chatted on the support email and everything was taken care of for me. **What do you dislike about Spotnana?** I don't have any dislikes about Spotnana. **What problems is Spotnana solving and how is that benefiting you?** They are currently trying to change my hotel reservations which is taking a couple of days because of Chicago's phone lines being down. **Official Response from Gus Torrey:** > Thank you for your feedback, Debra! We’re glad to hear that you’re getting the help you need from our support team. We hope that you continue to enjoy using our Travel-as-a-Service platform! ### 19. Good, easy and simple. **Rating:** 3.5/5.0 stars **Reviewed by:** Deborah S. | Sales Operation Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Spotnana?** The similar features of most of the airlines to pick a flight. Quick turn around from the support team. **What do you dislike about Spotnana?** The trip landscape is not the most easy to view. **What problems is Spotnana solving and how is that benefiting you?** Needed to book a flight for my company and it was super easy, didn't require a lot of steps and was friendly to first time user. **Official Response from Gus Torrey:** > Thank you for the feedback, Deborah! We’re glad to hear that you’re enjoying our booking experience. Happy to share that several UI enhancements are in our near term roadmap. ### 20. Easy to Use, Great Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2025 **What do you like best about Spotnana?** Very proactive Customer Service, all the agents I encountered were there to help very kindly and effectively. **What do you dislike about Spotnana?** I wish the search was a bit more intuitive, for some reason I ended up finding it easier to look for the hotel on Booking and then seeing if I liked it. Just the navigation could be a bit better. **What problems is Spotnana solving and how is that benefiting you?** I could book flights and accommodation independently, with a corporate card that is not mine. Very convenient and easy, first time booking and I got the hang of it quite well. **Official Response from Gus Torrey:** > Thank you for the feedback! We’re glad to hear that you’re enjoying our booking experience and getting the help you need from our support team. We’ve passed your search feedback along to our Product team. ### 21. Easy way to book flights! **Rating:** 5.0/5.0 stars **Reviewed by:** Robyn B. | SDR, Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Spotnana?** It's so easy to use and book flight, trips, and hotels! **What do you dislike about Spotnana?** Some flights are able to be booked thru the site... **What problems is Spotnana solving and how is that benefiting you?** Easy to book group flights! **Official Response from Gus Torrey:** > Thank you for your feedback, Robyn! We’re glad to hear that you’re enjoying our booking experience. We aim to provide the widest array of content. If you haven’t already done so, please reach out to our team so that they can address what you’re seeing. ### 22. spotnana experience **Rating:** 5.0/5.0 stars **Reviewed by:** Fabio B. | Global Chemical Sales Director, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Spotnana?** How easy it is to book my trip in a single place. **What do you dislike about Spotnana?** I beleive spotnana could aggregate moser services to the platform. **What problems is Spotnana solving and how is that benefiting you?** Rearrange business trips whenever there´s a cancelation or strike they support team act on it diligently. **Official Response from Gus Torrey:** > Thank you for your feedback, Fabio! We’re happy to hear that you’re enjoying our booking experience and that our support team is assisting with necessary changes. We’ve passed your feedback along to our Product team. ### 23. Easy Navigation for Travel **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Spotnana?** Hotel, flight,and car info all in one place and easy to use. I like how you can "add to trip" and store all the info in an organized folder. The options and filters it provides when searching are great too. Much better than other system's I've used mostly because of clarity, ease of use, and speed. **What do you dislike about Spotnana?** Sometimes flights disappear (ex, a delta flight disappearing from spotnana but it's still available on the delta app so i know it isn't full but I can't book it) **What problems is Spotnana solving and how is that benefiting you?** helping me get from point A to B for work easily and organized, and can use company card info that's pre-stored **Official Response from Gus Torrey:** > Thank you for your feedback! We’re happy to hear that you are enjoying our user experience and easily accessing information on hotel, air, and car options. Thank you for flagging your air booking experience. We’ve passed this along to our Product team. ### 24. I like the Spotnana App! **Rating:** 5.0/5.0 stars **Reviewed by:** Monica P. | Solution Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Spotnana?** It’s easy to use, fares are competitive, I can select my seats right in the app. Very efficient. **What do you dislike about Spotnana?** Support can be hit or miss in-app, but phone support is helpful. **What problems is Spotnana solving and how is that benefiting you?** Single solution for our company to book travel. **Official Response from Gus Torrey:** > Thank you for your feedback, Monica! We’re happy to hear that you’re finding competitive fares and enjoying our mobile app. We’ve passed your in-app chat feedback along to our support team. ### 25. Intuitive interface with great visualizations of the air and hotel choices being presented. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Spotnana?** I really appreciate the ease of use, mobile access, filtering capabilities to narrow choices tailored to my preferences, and the vividly rich presentations that reflect the travel experience. **What do you dislike about Spotnana?** Extremely friendly and responsive support team, however it still presents a multi-step process in some cases on more complex bookings I perhaps could have done directly on an airline app. **What problems is Spotnana solving and how is that benefiting you?** It is solving a previously unmanaged duty of care and travel management governance for our employees. **Official Response from Gus Torrey:** > Thank you for the feedback! We’re glad to hear that you’re enjoying our user experience, mobile app, filtering capabilities, and visuals. We’ve passed your feedback along to our Product team. ### 26. So easy and convenient! **Rating:** 5.0/5.0 stars **Reviewed by:** Karcyn K. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Spotnana?** It was just a seamless process to be able to book work travel without having to manually expense it and having to use a personal credit card. Overall a very convenient system! **What do you dislike about Spotnana?** Nothing that I can think of. It's a really convenient tool so I don't have really any criticisms thus far. **What problems is Spotnana solving and how is that benefiting you?** - Being able to book work travel without needed to manually expense **Official Response from Gus Torrey:** > Thank you for your feedback, Karcyn! We’re happy to hear that Spotnana is streamlining your booking experience. We hope that you continue to enjoy using our Travel-as-a-Service platform! ### 27. Spotnana is a nice place to book flights **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Spotnana?** Spotnana collects the flight information and presents it to you on a single page, you can also refine your search and filter the results with ease. **What do you dislike about Spotnana?** So far, Spotnana has been good and complied to all that I need, no drawbacks that I can think of **What problems is Spotnana solving and how is that benefiting you?** It helps me book my flights on the fly, and allows last minute changes. **Official Response from Gus Torrey:** > Thank you for your feedback! We’re happy to hear that you’re liking our search experience and making changes with ease. We hope that you continue to enjoy using our Travel-as-a-Service platform! ### 28. Easy and quick to book **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Spotnana?** How fast it is to book hotels, flights, and car rentals. **What do you dislike about Spotnana?** It doesn't automatically send a google calendar invite. It goes to your email first, and then you must click on the link to have it show up on your calendar. **What problems is Spotnana solving and how is that benefiting you?** Save time **Official Response from Gus Torrey:** > Thank you for your feedback! We’re glad to hear that you’re enjoying our booking experience and saving time. We’ve passed your feedback along to our Product team. ### 29. Responsive Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Zack K. | Senior Technology Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Spotnana?** The customer service team was really helpful and responsive in changing my bookings and the issues I faced during my previous booking. Great experience overall. **What do you dislike about Spotnana?** Not much to say, had a great experience overall **What problems is Spotnana solving and how is that benefiting you?** It helped me during my business trip booking. **Official Response from Gus Torrey:** > Thank you for your feedback, Zack! We’re happy to hear that you had a great experience with our support team. We hope that you continue to enjoy using our Travel-as-a-Service platform! ### 30. Cost effective option and fairly easy to use. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Investment Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Spotnana?** Use on both laptop and phone without too much difficulty. And the customer support people are good. **What do you dislike about Spotnana?** Don't particularly care for the way the car rental and hotel search options work. Seem a bit clunky. **What problems is Spotnana solving and how is that benefiting you?** Let's me book travel pretty easily when on the road or at home. **Official Response from Gus Torrey:** > Thank you for the feedback! We’re happy to hear that you’re enjoying our desktop and mobile experience and getting the support you need. We’ve passed your search feedback along to our Product team. ### 31. Easy to use, great support - clear choices! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Spotnana?** It is very clean and simple to understand. The support is the best part the agents are very quick to respond and it is very easy to get support via chat, Call or email. **What do you dislike about Spotnana?** Honestly, nothing much I have found it very easy to use! **What problems is Spotnana solving and how is that benefiting you?** It’s helping to compare prices and hotels easily within my budget **Official Response from Gus Torrey:** > Thank you for the feedback! We’re glad to hear that you’re finding it easy to compare options and contact our support team when needed. We hope that you continue to enjoy using our Travel-as-a-Service platform! ### 32. Super easy and intuitive to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Spotnana?** Easy to book travel, stay, and car in one session. It's easy to filter and sort based on many categories. Support team has been great to work with. **What do you dislike about Spotnana?** I haven't experienced anything negative with Spotnana. **What problems is Spotnana solving and how is that benefiting you?** Booking travel quickly and easily **Official Response from Gus Torrey:** > Thank you for your feedback! We’re glad to hear that you’re liking our booking experience and getting the support you need. We hope that you continue to enjoy using our Travel-as-a-Service platform! ### 33. My life is easier now for business travels **Rating:** 5.0/5.0 stars **Reviewed by:** Juan J. | Head of SAles, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Spotnana?** It is easy, support works great, chat and email. **What do you dislike about Spotnana?** Clarity on the seats selections for some airlines. **What problems is Spotnana solving and how is that benefiting you?** Easy control on my travels, easy management on my team. **Official Response from Gus Torrey:** > Thank you for the feedback, Juan! We’re glad to hear that you’re getting the support you need and enjoying our chat and email experiences. We’ve passed your feedback along to our Product team. ### 34. Easy **Rating:** 5.0/5.0 stars **Reviewed by:** GILBERT A. | SR ENGINEERING TECH, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Spotnana?** Spotnana makes it super easy to book flights and hotels. They find the best deals. **What do you dislike about Spotnana?** Nothing much to dislike. Everyhting is super easy. **What problems is Spotnana solving and how is that benefiting you?** Ease of booking and planning trips. **Official Response from Gus Torrey:** > Thank you for your feedback, Gilbert! We’re glad to hear that you’re satisfied with our booking experience. We hope that you continue to enjoy using our Travel-as-a-Service platform! ### 35. Always high price hotels and limited options for flights **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Spotnana?** Customer Support is good, I have connected with some agents in past and they were really good. **What do you dislike about Spotnana?** Prices are too high for hotels every time, I don't see all flights or alternate routes for my destinations. **What problems is Spotnana solving and how is that benefiting you?** I am using this as part of the corporate setup, it just helps me in booking my travel. **Official Response from Gus Torrey:** > Thank you for the feedback. We’re glad to hear that you’re getting the help you need from our support team. We aim to provide unbiased content at the most competitive prices. If you haven’t already done so, please reach out to our team so that they can address what you’re seeing. ### 36. A very easy app to use for booking travel and hotels! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Spotnana?** Can book flights directly through the website and use company payment, also makes it easy to book hotels and see what is approved and what would not be. **What do you dislike about Spotnana?** The only downside I've encountered is not being able to pay for a hotel directly through the site **What problems is Spotnana solving and how is that benefiting you?** Helping book travel and hotels in a streamlined manner **Official Response from Gus Torrey:** > Thank you for the feedback! We’re glad to hear that you’re enjoying our booking experience. Our platform supports the ability to pay for hotels. If you haven’t already done so, please reach out to our team so that they can address what you’re seeing. ### 37. Amazing Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Spotnana?** It's very easy to navigate and the compilation of all availability and prices is pretty accurate. **What do you dislike about Spotnana?** Sometimes the prices are slightly higher, but not always. **What problems is Spotnana solving and how is that benefiting you?** easy travel processes **Official Response from Gus Torrey:** > Thank you for the feedback! We’re happy to hear that you’re enjoying our user experience. We aim to provide unbiased content at the most competitive prices. If you haven’t already done so, please reach out to our service team so that they can address what you are seeing. Thank you! ### 38. It's quick and easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Spotnana?** Easy to have travel plans moved around during trips. **What do you dislike about Spotnana?** I would like the option to move my own flights. **What problems is Spotnana solving and how is that benefiting you?** Easy coordination for travel of the whole business team. **Official Response from Gus Torrey:** > Thank you for the feedback! Our platform supports self-service changes and cancellations. If you haven’t already done so, please reach out to our team so that they can address what you’re seeing. ### 39. Great UX, great customer service, easy and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Raul R. | Leader for Customer Success Portfolio US Central, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Spotnana?** I love that Spotana is just like any other of your favorite day to day apps. Is super easy to use and navigate. for someone who travels a lot like me, it is greatly appreciated that everything can be done within the app. I also really like that evey change to your itinerary, you get timely updates and they also add your loyalty programs making it easier to get your perks at you fav airline/hotel. Just awesome! **What do you dislike about Spotnana?** Not much really, the app has crashed a few times but may be because I was pushing too hard on wanting to update some account information. **What problems is Spotnana solving and how is that benefiting you?** We used to have a legacy solutio that made it super difficult to book travels fast. If you had multiple cities, it was a mess. Great cusotmer service as well that has helped me update my travel as needed. **Official Response from Gus Torrey:** > Thank you for your feedback, Raul! We’re happy to hear that you’re enjoying our mobile app and getting the help you need from our support team. We’ve passed your experience along to our Product team. ### 40. Using Spotnana for business trips **Rating:** 4.5/5.0 stars **Reviewed by:** Shaina K. | Client Success Manager, Enterprise, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2024 **What do you like best about Spotnana?** I like the user interface of Spotnana via desktop. It's easy to manuever to certain pages, as needed, and it has a clean feel with colors and graphics. **What do you dislike about Spotnana?** I've yet to encounter anything that has caused me to dislike Spotnana. **What problems is Spotnana solving and how is that benefiting you?** Spotnana has helped make it to where I'm able to book my own travel without having to involve my HR team. Although booking with HR wasn't a problem, this just helps expedite the process for me, and it gives me the ability to quickly see all flight options in one place, on one screen. **Official Response from Gus Torrey:** > Thank you for the feedback, Shaina! We’re happy to hear that you like our desktop interface and booking experience. We hope that you continue to enjoy using our Travel-as-a-Service platform! ### 41. Best service **Rating:** 5.0/5.0 stars **Reviewed by:** Manish P. | founder and ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Spotnana?** best option for compare and travel to choose from **What do you dislike about Spotnana?** Website ux/ui can be better and be easy with access on website as well not just on the app **What problems is Spotnana solving and how is that benefiting you?** Travel comparison on difference aspects for different people **Official Response from Gus Torrey:** > Thank you for your feedback, Manish! We’re happy to hear that you like our comparison shopping experience. We’ve passed your web experience feedback along to our Product team. ### 42. Spotnana has been monumental in taking charge **Rating:** 4.0/5.0 stars **Reviewed by:** Sarinna F. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Spotnana?** I really like the Seat1A service. It has been very much white glove service and has helped to much in taking over stressful travel situations. I also love how easy it is to communicate with the team at the push of a button! **What do you dislike about Spotnana?** One thing I do dislike is there has been a one off where I did catch a mistake made with one of my bookings that had I not looked over would have been really difficult to deal with. **What problems is Spotnana solving and how is that benefiting you?** Spotnana is taking a lot of guess work of my plate. If I have a question it is an easy fix, because of their chat feature. I have never waited more then 5min to speak with someone and that has been super helpful in being productive and getting things done one time. **Official Response from Gus Torrey:** > Thank you for your feedback, Sarinna! We are happy to hear that you’re enjoying our Seat 1A service and getting quick answers to your questions with our chat feature. If you haven’t already done so, please share your booking experience with our team so that we can look into it. ### 43. Travel booking made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Prashant S. | Applied Science Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Spotnana?** Spotnana has a very easy-to-use interface for booking travel including flights and hotels. It was also very easy and intuitive to make changes. For time sensitive changes, I found the customer service representative to be especially very friendly and helpful. **What do you dislike about Spotnana?** When it comes to making changes at the last minute, for example due to flights getting delayed, it wasn't clear whether I should be contacting the airline directly, or contact Spotnana. **What problems is Spotnana solving and how is that benefiting you?** Single place to book all travel related needs -- flights, hotels, etc. **Official Response from Gus Torrey:** > Thank you for the feedback, Prashant! We’re happy to hear that you’re enjoying our user experience and getting the help you need from our support team. If you ever need assistance making a last-minute change, our agents are available 24/7 and respond quickly via phone, chat, or email. ### 44. Spotana is a simple and easy way to book hotel and flight **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Spotnana?** Booking flights and hotels with Spotana is quick and straightforward. I've never had to look up a guide because the UI and navigation is very intuitive. The UI is better than other travel management software I have used. The one time I contacted customer support the agent was helpful and accomplished what I needed help with. **What do you dislike about Spotnana?** Sometimes it takes a second for the flights and hotel options to load when searching. The lag isn't bad and the same thing happens for other travel management software so it might just be inherent latency in fetching/aggregating the results across sites. My customer support interaction was very pleasant but it did take a fair amount of time for a request (rescheduling flight) that I thought would be very straightforward. **What problems is Spotnana solving and how is that benefiting you?** Spotana lets me book travel and flight quickly without any headaches. I don't dread having to deal with the monkey of scheduling flights/hotels. I see Spotana as making the travel booking experience more efficient at my company. There might be other money savers that are at play from the admin side but I'm not aware of them as a user. In my opinion, the less I think of business operation tools such as Spotana the better, since I'm only thinking about them when they are inefficient or creating problems, and Spotana would definitely fall into that category. **Official Response from Gus Torrey:** > Thank you for your feedback! We are glad to hear that you’re enjoying our booking experience and user interface. We’ve passed your loading experience along to our Product team. We’re always working to make the travel booking experience as quick and easy as possible. ### 45. Quick Response **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2024 **What do you like best about Spotnana?** Ease of Use / Customer Support Always easy to book / do exepnses. **What do you dislike about Spotnana?** I wish the monthly reports were automated and sent to my email. Also when I enter a guest in the platform it should be as easy to drop down and change status from Guest to Emplyee so I don't have to rebuild the person profile. **What problems is Spotnana solving and how is that benefiting you?** Making changes to flights. **Official Response from Gus Torrey:** > Thank you for your feedback, Michael! We’re glad to hear that you’re enjoying our user experience and getting the help you need from our support team. Automated report delivery is on our near-term roadmap. Your feedback helps us improve our product and services! ### 46. Wonderful Platform And Support **Rating:** 5.0/5.0 stars **Reviewed by:** Abraham D. | Account Executive, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Spotnana?** Spotnana is a wonderful and intuitvie platform. It is easy to use, it has a clean interface, and it makes booking travel simple. One of the best parts about Spotnana is the support experience. One time when I had a question about a booking, I used the chat support function, and I had immediate help from someone who really knew the product. I love Spotnana and would recommend it to anyone. **What do you dislike about Spotnana?** I did have a little confusion on how to add my known-traveler number to my profile, so they could make that a little more intutive. But their support was so great, that they helped me figure it out super quickly. **What problems is Spotnana solving and how is that benefiting you?** Helps me to book business travel. **Official Response from Gus Torrey:** > Thank you for your feedback, Abraham! We’re glad to hear that you’re enjoying our user experience and getting the service you need from our support team. We’ve passed your profile experience along to our Product team. Your feedback will help us improve our product! ### 47. Travel platform for work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Spotnana?** Customer Service is always great. They answer every question and go out of their way to assist. **What do you dislike about Spotnana?** Compared to other platforms, it is a bit slower. The loading time as much to be desired and wish they would make it easier to filter and keep those options while looking at flights (i.e. If I'm looking at nonstop flight outbound, I'd like for the filter to keep the "nonstop" option automatically while looking for inbound rather than selecting the filter again). **What problems is Spotnana solving and how is that benefiting you?** Easier to see who within my company is traveling, when they've traveled, cost, along with other statistics that are helpful to collaborating with our finance team. **Official Response from Gus Torrey:** > Thank you for your feedback! We’re happy to hear that you’re getting the service you need from our support team and gaining insights from real-time analytics. We’ve passed your loading and filtering experience along to our Product team. We’re always working to make the travel booking experience as quick and easy as possible. ### 48. Cost Savings Spotnana! **Rating:** 5.0/5.0 stars **Reviewed by:** Zina B. | Executive Assistant, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Spotnana?** I continuously compare Spotnana's rates for both flights & hotels with our company's current vendor. Spotnana always saves me money. International flights tend to be a much bigger savings by simply using Spotnana. Spotnana is very easy to navigate. I especially appreciate being able to filter not only hotel brands, but the superbrands making hotel selection easy. The customer service line when you need quick assistant is FAST. I used to spend 15-30 minutes on hold just waiting for an agent. Spotnana's cs team answers phones expedetially quicker. They even have a chat feature for those times when you can't jump on a call. **What do you dislike about Spotnana?** There have been a few issues that IT has had to work through. I have had difficulty pulling up specific flights for a trip that were requested, so I was told to book individual segments. That lead to seperate approvals, which are easily overlooked in a sea of emails. There is currently no way to forward approvals while a manager is out of the office to a delegate, so they can be reviewed/approved, leaving flights to expire and needing to rebook trips. **What problems is Spotnana solving and how is that benefiting you?** Spotnana saves money! Being able to scale back T&E by simply booking through Spotnana is a no brainer! **Official Response from Gus Torrey:** > Thank you for the feedback, Zina! We’re happy to hear that Spotnana is helping you save on your travel! We are aware of the back-up approval needs that you mentioned, and are working on improvements in this area! We’ve passed your feedback along to our Product team, and we’ll make sure your Customer Success Manager keeps you up to date on improvements in these areas. ### 49. Great Software - Easy of Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Spotnana?** Easy of use Frequent Updates Guidelines to use software **What do you dislike about Spotnana?** There is not much to dislike about the software. **What problems is Spotnana solving and how is that benefiting you?** Its helps me secure my comapnies daily travel & ensure full data security for our user details. **Official Response from Gus Torrey:** > Thank you for the feedback! We’re happy to hear that you’re enjoying our user experience and platform updates. We hope that you continue to enjoy using our Travel-as-a-Service platform! ### 50. Simple, straightforward, and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Executive Office | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Spotnana?** The layout and interface is simple to use and staightforward. The customer support was also very helpful and quick to respond and solve my issues. I use Spotnana at least once a week, and it has everything I need to book travel for multiple executives at my company. **What do you dislike about Spotnana?** I truly haven't run into any issues yet and have been using it for months. **What problems is Spotnana solving and how is that benefiting you?** When booking travel for others on a weekly basis, Spotnana collects prices from hundreds of flights, hotels, and more and makes it quick and easy for me to choose the best option. **Official Response from Gus Torrey:** > Thank you for the feedback! We are glad to hear that you’re liking our user experience and getting the support you need. We hope you continue to enjoy our Travel-as-a-Service platform! - [View Spotnana pricing details and edition comparison](https://www.g2.com/products/spotnana/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+10%3A59%3A26+-0500&secure%5Bsession_id%5D=7d0949e5-aaff-4672-8df8-86e9664dcf2e&secure%5Btoken%5D=610263b2330a166fc26d9ecd784d4828024cf3b806f089e839c72e5f18c4e3db&format=llm_user) ## Spotnana Features **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Approval ** - Rules - Workflows - Submit **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking ## Top Spotnana Alternatives - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (8,949 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (6,986 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) - 4.6/5.0 (1,955 reviews)