--- title: Zoho Assist Reviews meta\_title: 'Zoho Assist Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 718 reviews by the users' company size, role or industry to find out how Zoho Assist works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 718 scale: '5' date\_modified: '2026-08-11' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Zoho Assist Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Zoho Assist but has limited features. Are you part of the Zoho Assist team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle. * * * Seller [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) Discussions [Zoho Assist Community](https://www.g2.com/products/zoho-assist/discuss) Languages Supported Bulgarian, German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Spanish, Swedish, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One Overview by Zoho Corporation Show More ## Pricing Pricing provided by Zoho Assist. ### Free Edition (free plan, free forever) $0 1 Remote Support Technician and 5 Unattended Computers ### Standard Edition-Remote Support $10 1 Technician per month (billed annually) $10 month on month [ View More Pricing Information ](https://www.g2.com/products/zoho-assist/pricing) ## Top-Rated Alternatives [ ![TeamViewer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TeamViewer") TeamViewer 4.5/5(4,151) ](https://www.g2.com/products/teamviewer/reviews) [ ![Splashtop Remote Access](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Splashtop Remote Access") Splashtop Remote Access 4.8/5(518) ](https://www.g2.com/products/splashtop-remote-access/reviews) [ ![ScreenConnect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ScreenConnect") ScreenConnect 4.7/5(504) ](https://www.g2.com/products/screenconnect/reviews) [ View All Alternatives ](https://www.g2.com/products/zoho-assist/competitors/alternatives) ## User Insights Average based on 718 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Zoho Assist Integrations (21) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Acronis Cyber Protect ](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bigin by Zoho CRM ](https://www.g2.com/products/bigin-by-zoho-crm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") FreePBX ](https://www.g2.com/products/freepbx/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ManageEngine Endpoint Central ](https://www.g2.com/products/manageengine-endpoint-central/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ManageEngine ServiceDesk Plus MSP ](https://www.g2.com/products/manageengine-servicedesk-plus-msp/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft SQL Server ](https://www.g2.com/products/microsoft-sql-server/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") One to One Plus ](https://www.g2.com/products/one-to-one-plus/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Spectrum ](https://www.g2.com/products/trimble-spectrum/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Teams Manager for Microsoft Teams ](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Test IO ](https://www.g2.com/products/test-io/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") VirtualBox ](https://www.g2.com/products/virtualbox/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Calendar ](https://www.g2.com/products/zoho-calendar/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Desk ](https://www.g2.com/products/zoho-desk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Desk SSIS Components by Devart ](https://www.g2.com/products/zoho-desk-ssis-components-by-devart/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Mail ](https://www.g2.com/products/zoho-mail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Meeting ](https://www.g2.com/products/zoho-meeting/reviews) Show More JD Joe D. P Small-Business (50 or fewer emp.) 1/22/2026 "Responsive Remote Support with Easy Reboots and Browser Access" 5/5 What do you like best about Zoho Assist? Responsive remote support. Can reboot remote computer. Also can do remote support via browser. Easy implementation via download file. Can really give my customers good support. I use it weekly. Have not integrated it with any other application. Review collected by and hosted on G2.com. What do you dislike about Zoho Assist? Not really a down-side, that I can think of right now. Sometimes users who connect via browser app struggle to connect. Browser app a bit more difficult to implement. Review collected by and hosted on G2.com. What problems is Zoho Assist solving and how is that benefiting you? Can remotely access a user computer and solve many problems without being on-site. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MS Mohamed S. IT Operation Consultant Small-Business (50 or fewer emp.) 1/10/2026 "Affordable Solution with All Features you may need" 4.5/5 What do you like best about Zoho Assist? it does all the required functions with relativly low cost in comparison to other providers. Review collected by and hosted on G2.com. What do you dislike about Zoho Assist? The attendad support sometimes gets delay and you keep waiting for the response, although the internet connection is good on both sides. Review collected by and hosted on G2.com. What problems is Zoho Assist solving and how is that benefiting you? I usually use it for two main reasons, 1. to support a user who's not able to handle some technical issues (attendad support). 2. To jump into an internal network at anytime to make some operational activities, health check, ... (unattendad support), without need to setup VPN access. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") UC Verified User in Consulting Small-Business (50 or fewer emp.) 5/19/2026 "Unattended PC Support That’s Worth the Investment" 5/5 What do you like best about Zoho Assist? Unattended PC support tools to work on client’s devices. Review collected by and hosted on G2.com. What do you dislike about Zoho Assist? The only downside would be the cost to use, which has increased over time. It is still worth the cost, but it is much higher now than when the product was originally introduced. Review collected by and hosted on G2.com. What problems is Zoho Assist solving and how is that benefiting you? It enables me to remotely access customer PC’s very easily so support can be offered 24/7 365. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dharmik G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dharmik G.") DG Dharmik G. customer tech support. Mid-Market (51-1000 emp.) 8/26/2025 "best for taking access ." 5/5 What do you like best about Zoho Assist? we have been using the zoho since last 4 years but never felt any thing missing. Review collected by and hosted on G2.com. What do you dislike about Zoho Assist? sometimes it takes time to provide access Review collected by and hosted on G2.com. What problems is Zoho Assist solving and how is that benefiting you? helping to take the remote access of clients Review collected by and hosted on G2.com. Show More 4/28/2026 Current UserValidated ReviewerSource: Organic ![Waleed B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Waleed B.") WB Waleed B. IT Small-Business (50 or fewer emp.) 6/6/2026 "Easy to Use with a Friendly Interface That Streamlines Employee Support" 4.5/5 What do you like best about Zoho Assist? It’s easy to use and has a friendly interface. It helps me when I’m supporting employees, making the process smoother and more straightforward. Review collected by and hosted on G2.com. What do you dislike about Zoho Assist? It’s frustrating that you have to install an agent even if you only need to use it once. Review collected by and hosted on G2.com. What problems is Zoho Assist solving and how is that benefiting you? Supporting users with their daily challenges. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") AS Verified User in Staffing and Recruiting Mid-Market (51-1000 emp.) 5/20/2026 "Unattended Access Makes Endpoint Management Seamless" 4.5/5 What do you like best about Zoho Assist? Unattended Access lets my team access endpoints through the desktop, scripts, and the command shell without interrupting users. Review collected by and hosted on G2.com. What do you dislike about Zoho Assist? If there was something we seriously disliked we would not have partnered with Zoho Review collected by and hosted on G2.com. What problems is Zoho Assist solving and how is that benefiting you? Endpoint access and endpoint management integration through Endpoint Central. We have 500+ endpoints throughout the US and world that we need to support Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Drew E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drew E.") DE Drew E. Owner Small-Business (50 or fewer emp.) 11/7/2025 "Cost-Effective and Smooth Interface, Top Recommendation" 5/5 What do you like best about Zoho Assist? I really like the price point of Zoho Assist, and its ability to scale by adding as many unattended computer licenses as needed, which perfectly suits my growing requirements. Additionally, I appreciate the cost-effectiveness combined with the ease of installation that Zoho Assist offers. Its interface proves to be much smoother compared to others like TeamViewer. I love the support for mobile devices, enabling me to use unattended access on mobile devices and tablets seamlessly. The initial setup is extremely easy, needing just a few simple steps to launch it, which adds to the overall user-friendly experience. Furthermore, the availability of a nice mobile app, which was not offered by some competitors like TeamViewer at the time, enhanced my ability to manage mobile devices efficiently without needing a mobile desktop setup, providing a more secure solution without the need to open ports. These features collectively make Zoho Assist very appealing and reliable for my remote access needs. Review collected by and hosted on G2.com. What do you dislike about Zoho Assist? I do have trouble with the mobile app as I cannot figure out how to right-click on a remote desktop, which is quite problematic. Review collected by and hosted on G2.com. What problems is Zoho Assist solving and how is that benefiting you? I use Zoho Assist for remote access to off-site computers, enhancing convenience and flexibility. It supports unattended access and mobile devices, making it easier to manage systems across locations. The cost-effectiveness and scalability of licenses are additional benefits. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic BJ Brian J. IT Support Small-Business (50 or fewer emp.) 10/29/2025 "Zoho Assist: Effortless Setup and Access" 5/5 What do you like best about Zoho Assist? Zoho Assist is the only remote support system I will ever use for my business. It allows for unattended access and management tools. The setup and deployment is one of the easiest methods I have ever seen. Very user friendly to get connected even when I don't have an experienced computer user on the other end. Review collected by and hosted on G2.com. What do you dislike about Zoho Assist? Multiple monitor control and configuration is a little tricky to get used to. Screen refresh can be an issue at times, but I believe this is more of the internet connection on the client end. Review collected by and hosted on G2.com. What problems is Zoho Assist solving and how is that benefiting you? I support multiple remote offices in other cities. Zoho Assist allows me to manage and support across the state with out needing to leave my office. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Doug F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug F.") DF Doug F. Director of Information Services and Technology Mid-Market (51-1000 emp.) 11/6/2025 "Reliable and User-Friendly Remote Assistance Tool" 5/5 What do you like best about Zoho Assist? I have been using Zoho Assist for 5 years and find it incredibly valuable for connecting to users' devices to provide IT support. The tool is remarkably easy to use, and I appreciate its user-friendly graphical user interface. It's very reliable and has consistently met the needs of our organization. The user interface flows smoothly and enhances the ease of supporting our end users, performing better than other products we've used in the past. Additionally, the initial setup of Zoho Assist was very straightforward, allowing for quick deployment. This seamless experience leads me to highly recommend it, as reflected in the 10 out of 10 score I would give it. Review collected by and hosted on G2.com. What do you dislike about Zoho Assist? Sometimes there is user screen lag, and it would be great if this could be prevented. Although this does not happen often and is not a major issue. Review collected by and hosted on G2.com. What problems is Zoho Assist solving and how is that benefiting you? I use Zoho Assist for seamless remote sessions, making IT support for end-user devices effortless. It's user-friendly, reliable, and simplifies our support process. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TG Tina G. Marketing Project Manager Small-Business (50 or fewer emp.) 12/16/2025 "Reliable Remote Access with Some Limitations" 4/5 What do you like best about Zoho Assist? I use Zoho Assist for working from home through unattended access. I like how it's easy to open and access my computer remotely. It's also great that I can give a link to someone to help with support on their end, even though I don't use this feature often, it's nice to have the option. The initial setup was really easy. Review collected by and hosted on G2.com. What do you dislike about Zoho Assist? I would like the ability to turn my work computer on if it was shut down. I cannot do that with Zoho Assist. I have to Wake From LAN with AnyDesk, then return to Zoho Assist. Review collected by and hosted on G2.com. What problems is Zoho Assist solving and how is that benefiting you? I use Zoho Assist for working from home by remotely accessing my work computer. It's easy to open and access my computer. I also like the option to provide a support link. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Zoho Assist? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Zoho Assist ](https://www.g2.com/products/zoho-assist/discussions/new) ![Daniel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel S.") DS Daniel Sandoval • Last activity over 6 years ago Is there an app that runs where I ca connect with my account without using browser. 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/25147-is-there-an-app-that-runs-where-i-ca-connect-with-my-account-without-using-browser) ![Cindy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cindy M.") CM Cindy Miller • Last activity over 6 years ago The lag time to connect is REALLY slow. Anything I can do to improve that? 1 Upvote 7 [ Join the conversation ](https://www.g2.com/discussions/the-lag-time-to-connect-is-really-slow-anything-i-can-do-to-improve-that) [ View all Discussions ](https://www.g2.com/products/zoho-assist/discuss) ## Pricing Options Pricing provided by Zoho Assist. ### Free Edition (free plan, free forever) $0 1 Remote Support Technician and 5 Unattended Computers ### Standard Edition-Remote Support $10 1 Technician per month (billed annually) $10 month on month ### Professional Edition-Remote Support $15 1 Technician per month (billed annually) $15 month on month [ View More Pricing Information ](https://www.g2.com/products/zoho-assist/pricing) Zoho Assist Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_67b650fba26f6ecb33820bbeeb1978fa/teamviewer.png "Product Avatar Image") TeamViewer 4.5/5(4,151) [ Compare Now ](https://www.g2.com/compare/teamviewer-vs-zoho-assist) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_32a91044a1cccaa46cc7b9802c9a9b34/anydesk.png "Product Avatar Image") AnyDesk 4.5/5(1,103) [ Compare Now ](https://www.g2.com/compare/anydesk-vs-zoho-assist) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_835184e44732dba2f0ee21995c2e73ad/screenconnect.png "Product Avatar Image") ScreenConnect 4.7/5(504) [ Compare Now ](https://www.g2.com/compare/screenconnect-vs-zoho-assist) ##### ##### Zoho Assist Features Administration Active Directory Integration Diagnostics Unattended Access Platform Cross-Platform Access Mobile Device Access Remote Access/Control Maintenance Remote Reboot Communication Text Chat [ View More Features ](https://www.g2.com/products/zoho-assist/features) ##### Categories on G2 [Screen Sharing](https://www.g2.com/categories/screen-sharing)[Remote Support](https://www.g2.com/categories/remote-support)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps) [Screen Sharing](https://www.g2.com/categories/screen-sharing)[Remote Support](https://www.g2.com/categories/remote-support)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)[Remote Desktop](https://www.g2.com/categories/remote-desktop)[Co-Browsing](https://www.g2.com/categories/co-browsing) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best A/B Testing Platforms](https://www.g2.com/discussions/best-a-b-testing-software-or-platform)[Which video content creation platform offers the best editing features?](https://www.g2.com/discussions/which-video-content-creation-platform-offers-the-best-editing-features)[Which UKG Marketplace apps integrate with existing HR and payroll systems to identify the best fit for your organisation?](https://www.g2.com/discussions/which-ukg-marketplace-apps-integrate-with-existing-hr-and-payroll-systems-to-identify-the-best-fit-for-your-organisation) [What is the most cost-effective local SEO platform for agencies?](https://www.g2.com/discussions/what-s-the-most-cost-effective-local-seo-platform-for-agencies)[What is the top-rated property management solution for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-property-management-solution-for-enterprises)[Pros and Cons Details](https://www.g2.com/products/zoho-assist/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)