--- title: Zoho Assist Reviews meta_title: 'Zoho Assist Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 716 reviews by the users' company size, role or industry to find out how Zoho Assist works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 716 scale: '5' date_modified: '2026-08-06' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Zoho Assist Reviews **Vendor:** Zoho **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.7/5.0 **Total Reviews:** 716 ## About Zoho Assist Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle. ## Zoho Assist Pros & Cons **What users like:** - Users find Zoho Assist to be extremely **user-friendly** , making it easy to set up, manage, and interact. (138 reviews) - Users value the **ease of use** in Zoho Assist, making remote access straightforward and efficient. (96 reviews) - Users appreciate the **speed and ease of use** of Zoho Assist, making remote support seamless and effective. (79 reviews) - Users find **Zoho Assist's easy setup** essential for seamless remote support, enhancing efficiency and satisfaction. (69 reviews) - Users commend the **reliability** of Zoho Assist, highlighting its easy setup and seamless connection quality. (68 reviews) - Users appreciate the **outstanding remote connection capabilities** of Zoho Assist, enhancing convenience and accessibility while traveling. (65 reviews) - Users value the **easy access** of Zoho Assist, enabling seamless support without installation hassles for clients. (64 reviews) - Setup Ease (55 reviews) - Affordable (53 reviews) - Positive Experience (43 reviews) **What users dislike:** - Users often face **remote access issues** with connection difficulties and inconvenient screen displays affecting usability. (30 reviews) - Users find the **feature limitations** of Zoho Assist frustrating, especially when advanced tools require additional purchases. (21 reviews) - Users often face **connection issues** with Zoho Assist, making remote access frustrating and difficult at times. (16 reviews) - Users find the **interface cluttered and confusing** , creating a steep learning curve for new users navigating the software. (16 reviews) - Users feel that the **expensive pricing** of Zoho Assist limits access to features, impacting its overall appeal. (14 reviews) - Users note that **improvements are needed** in performance during heavy activity and accessibility of options in Zoho Assist. (14 reviews) - Missing Features (13 reviews) - Pricing Issues (12 reviews) - Users experience **slow loading** at times, resulting in screen lag and resource consumption during connections. (12 reviews) - Users experience **slow performance** with Zoho Assist, including lag and unresponsiveness during remote connections. (12 reviews) ## Zoho Assist Reviews ### 1. Very Reliable with Excellent Responsiveness on Remote Sessions **Rating:** 5.0/5.0 stars **Reviewed by:** Douglas L. | Technical IT Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Zoho Assist?** Quick to establish connections on both computer and mobile devices helps provide remote support to many devices and also I can share files during the session which is very helpful. **What do you dislike about Zoho Assist?** I can’t think of any cons and I have never experienced connections issues while using this platform for remote support. **What problems is Zoho Assist solving and how is that benefiting you?** It enables us to securely access a user’s computer to resolve technical problems in real time and this ensures we can troubleshoot software malfunctions quickly. ### 2. Zoho Assist: Unmatched Features and Support, Minor Subscription Setup Hurdles **Rating:** 5.0/5.0 stars **Reviewed by:** Peter S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Zoho Assist?** I need to access client computers on a daily basis. Some clients need to be present when I access and other allow me unattended access. Zoho Assist lets me do both. I have used Assist for many years now, and while I have tried alternatives, I have never found anything that could match the features and ease of use. In the few times that I have needed to request support, I have always gotten a LIVE person, and they were able to quickly resolve the issue. **What do you dislike about Zoho Assist?** While licensing is very reasonable, managing the subscription can be a bit cumbersome at first. There are 3 products with multiple levels. However, once you have you choices set its it easy to adjust. **What problems is Zoho Assist solving and how is that benefiting you?** I access my client's computers for a variety on needs. Install, Configure and updating applications. Walk-through of application usage for clients. A minor use is to enable clients to access a desktop while remote. Support of Mobile devices has become another key benefit. ### 3. Zoho Assist: Cost-Effective Remote Support for IT Professionals **Rating:** 4.5/5.0 stars **Reviewed by:** Ken M. | IT Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Zoho Assist?** Zoho Assist is a cost effective remote support tool that has many of the features the more expensive solutions provide. **What do you dislike about Zoho Assist?** I found it was a bit hard to use on iOS to support clients remotely. **What problems is Zoho Assist solving and how is that benefiting you?** It allows me to connect to clients computers and help them resolve issues remotely. This often saves time driving and allows for quicker help. ### 4. Very User-Friendly for Technicians and End Users **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2026 **What do you like best about Zoho Assist?** I like that its very user friendly both from the technician stand point, but also from a user stand point. **What do you dislike about Zoho Assist?** I don't like how it has been caught up on a few anti-virus / malware applications. This makes it harder to give support to a new user, as I have to walk them through or find a different mean to get Zoho Assist whitelisted. **What problems is Zoho Assist solving and how is that benefiting you?** Its solving for me the ability give customers from anywhere in the US, real time support without having to walk them through steps. Rather, I'm able to just log into their system and resolve their request a lot faster, while letting me do research on the side, without them having to be bothered. ### 5. Easy, Convenient Remote Access via the Web with Zoho Assist **Rating:** 5.0/5.0 stars **Reviewed by:** Marco . | Marketing and IT Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Zoho Assist?** It’s easy to use, and I really like that I can remotely access our computers through a website without having to install a dedicated viewer. It’s very convenient. **What do you dislike about Zoho Assist?** Compared to other remote viewers, so far there isn’t much I dislike about Zoho Assist. It works the way I need it to, and it does what I expect. **What problems is Zoho Assist solving and how is that benefiting you?** I was having problems with one of the larger remote access companies, and after switching, everything has been smooth sailing. ### 6. Reasonable Cost and Simple Deployment **Rating:** 5.0/5.0 stars **Reviewed by:** Chuck H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Zoho Assist?** Cost is reasonable and deployment is simple. **What do you dislike about Zoho Assist?** File transfer could be simpler Transfer window pops up behind mail control window. **What problems is Zoho Assist solving and how is that benefiting you?** Both unattended and attended remote control of servers and workstations. This is a benefit for after-hours support and it decreases or eliminates travel to client location. ### 7. Zoho Assist: The Best Free Remote Access Software **Rating:** 5.0/5.0 stars **Reviewed by:** Robert L. | Executive officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Zoho Assist?** Zoho Assist is hands down the best free remote access software around **What do you dislike about Zoho Assist?** sometimes it is a little slow to respond but it isn't a deal breaker for me **What problems is Zoho Assist solving and how is that benefiting you?** Zoho assist helps me address my customers hardware/software connection issues no matter where they are in the world. it is easy to start a help session and it is a reasonably good stable connection and is fit for my use. 100% recommended ### 8. Easy, Fast Unattended Access at an Incredibly Low Cost **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Zoho Assist?** I've gotten a lot of use out of the unattended tools to help manage my enterprise at an incredibly low cost. It's easy and fast when I need to connect, and end users have reported that the UI to connect is easier than our old product. **What do you dislike about Zoho Assist?** Zoho offers a lot of different services, and attempting to bridge them all together with SSO is a struggle. If you're only using one tool, however, this isn't an issue. **What problems is Zoho Assist solving and how is that benefiting you?** My team works out of a central location and using Zoho assist helps us support users across the US easily and affordably. ### 9. My experience with Zoho Assist has been great from day one. **Rating:** 5.0/5.0 stars **Reviewed by:** Mark C. | self employed, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Zoho Assist?** That I can be anywhere and still access the comps I have, and those of my various family members I have older parents that are on the comps all the time but need assistance quite a bit. Zoho assist lets me do that from anywhere I am on my PC or my phone. I am in my 4th or more years of having Zoho Assist. **What do you dislike about Zoho Assist?** Havn't found anything I dis-like in Zoho Assist **What problems is Zoho Assist solving and how is that benefiting you?** I am able to jump on a family members comp if they are having issues with a email or software or anything. Some are older and tend to get lost sometimes on browsing, or somewhere they shouldn't and I can easily just log in and fix things. ### 10. Remote access via link in the browser: practical and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Davi M. | Software Developer and Data and System Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Zoho Assist?** Remote access via link, directly in the browser, with autonomous access: very practical and easy to use. **What do you dislike about Zoho Assist?** I did not find any disadvantages, as it worked well for all clients. **What problems is Zoho Assist solving and how is that benefiting you?** We had a problem solving the installation difficulties of our software, and with Zoho Assist, we found a quick and easy way to resolve these issues. ### 11. Easy Remote Assistance and Control with No Downsides So Far **Rating:** 4.0/5.0 stars **Reviewed by:** Carrie B. | Information Technology Coordinator/Billing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Zoho Assist?** I appreciate the ease of using it both for remote assistance and remote control of my own computer. **What do you dislike about Zoho Assist?** Sometimes the admin control request is a bit tricky. **What problems is Zoho Assist solving and how is that benefiting you?** When power goes out or servers do not restart, this has been a lifesaver. ### 12. Lightning-Fast, Secure Remote Control **Rating:** 5.0/5.0 stars **Reviewed by:** Jason A. | Founder/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Zoho Assist?** Zoho Assist is a powerhouse for remote support and unattended access. 🚀 Secure, fast, and incredibly easy to deploy, it connects you to desktops and mobile devices in seconds. With screen sharing, file transfer, and seamless Zoho integration, it turns support into a smooth, professional experience. Absolutely LOVE it!!! **What do you dislike about Zoho Assist?** Nothing, it just works flawlessly! I am excited to have this as an indispensable tool. **What problems is Zoho Assist solving and how is that benefiting you?** Zoho Assist eliminates back and forth troubleshooting, saves travel time, and lets me securely fix client issues in minutes instead of hours. ### 13. Simple, Cost-Effective, and Amazing for Remote Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Zoho Assist?** Simplicity - It just works! And cost - for us, its the most cost effective solution. **What do you dislike about Zoho Assist?** Nothing! All the features are great. The tools and file sharing are amazing for remote management of employee computers. **What problems is Zoho Assist solving and how is that benefiting you?** Remote support has been completely changed for us, no more driving an hour to hit the power button, no more trips to a users office just clear cookies for them, I can complete the task from my office, and not lose time on what i was doing before. ### 14. Really Easy to Use for Both Us and Our Clients **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron M. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Zoho Assist?** It’s really easy to use, both for me and for the client. **What do you dislike about Zoho Assist?** Some of the features and functions I would expect to be included are locked behind a paywall. **What problems is Zoho Assist solving and how is that benefiting you?** Unattended access to remote computers, done safely, makes it easier for me to work when I’m away from the office. ### 15. Lag-Free Performance with an Easy, Quick Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2026 **What do you like best about Zoho Assist?** My biggest hesitation before using this product was that I’d experience lag or interruptions, but not even a bit. The setup was easy and didn’t require much technical know-how, so anyone can set it up in just a few minutes. Awesome product! **What do you dislike about Zoho Assist?** The chat expand buttons on the sides of the screen are a bit hard to notice, and I sometimes miss them. Maybe they could be made more prominent. **What problems is Zoho Assist solving and how is that benefiting you?** Being able to remotely assist clients directly, in real time, and personally help solve their issues is huge. It’s far more effective than simply showing a demo or a how-to video. ### 16. Exceptional Remote Access, Easy Set-Up **Rating:** 4.5/5.0 stars **Reviewed by:** Brad G. **Reviewed Date:** December 16, 2025 **What do you like best about Zoho Assist?** I like that Zoho Assist is very easy to use. I'm able to see in the background when I dial into a device and need to restart the computer, and I'm able to see the user interface and all the different controls that can be used during the session. There are many other features that make Zoho Assist better than other remote applications. I also appreciate the drastically different cost and the fact that it has more controls. The resource on the device for the agent itself is very low, and overall, it's just very easy to use with a user-friendly interface. The initial setup was very easy, suitable for any beginner or anybody novice or intermediate. I find it a great tool. **What do you dislike about Zoho Assist?** Sometimes it takes a little bit of time for it to install the agent on the user's device. It could also improve by having a clear, good functionality. Sometimes there could be issues where I have to redownload to the device or when the device is restarted or does updates, I might have to have the user click on the link again so they can dial back into the device. Just little things like that, but it can be improved on over time. **What problems is Zoho Assist solving and how is that benefiting you?** I use Zoho Assist for remote access, allowing me to connect to users within our firm for troubleshooting. It's easy to use, showing the user interface even during restarts, and offers controls during sessions, making it better than other remote applications. ### 17. Very User-Friendly Experience with Seamless Operation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Zoho Assist?** Very user-friendly, with seamless operation and an interface that’s easy to use. **What do you dislike about Zoho Assist?** Setting up the domain controller to access on-premise desktops is a bit challenging. That should also be a cloud based trigger **What problems is Zoho Assist solving and how is that benefiting you?** remote support of endpoints which are outside LAN network ### 18. Great Remote support solution **Rating:** 4.0/5.0 stars **Reviewed by:** Raymond R. | Owner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Zoho Assist?** i'm a 1-man-show IT/MSP company, and zoho assist is 1 of the best remote support solutions i've tried i've test driven quite a few and this hit almost all the nails on the head for me, only thing missing (and something i can overlook) is a persistent file share that can be used for a toolkit my customers have no issues getting a session started through my website using the supplied widget integrated on my website customer support seems very easy to get in touch with and was helpful answering some of my questions overall, the implementation and getting started process was very straightforward and easy **What do you dislike about Zoho Assist?** i wish the addon feature of unattended access was part of the pro plan i picked instead of being an extra, mostly because you need that unattended access addon to get the service queue feature **What problems is Zoho Assist solving and how is that benefiting you?** allowing me to remotely connect to customers' computers and diagnose and fix software issues without needing to roll onsite ### 19. Effortless Remote Support with Fast, Reliable Connections **Rating:** 5.0/5.0 stars **Reviewed by:** Nilesh D. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Zoho Assist?** What I liked most about Zoho Assist is how quick and simple it is to start a remote session. The connection process is smooth, even for users who aren’t very technical. The interface is clean, and features like file transfer, screen sharing, and unattended access work reliably. Overall, it makes remote support fast, efficient, and hassle-free. **What do you dislike about Zoho Assist?** I dislike that the connection can sometimes be slow and a few advanced features feel limited. Other than that, it works fine for basic support. **What problems is Zoho Assist solving and how is that benefiting you?** Zoho Assist helps solve remote support problems by letting me access devices, fix issues, and guide users without being on-site. It saves time, reduces travel, and makes support faster and more convenient for everyone. ### 20. Fast, Reliable Remote Support That’s Easy to Set Up **Rating:** 5.0/5.0 stars **Reviewed by:** Ibrahim Mutwakil Gamal A. | Operation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2026 **What do you like best about Zoho Assist?** Zoho Assist is very easy to use and set up. The remote connection is fast and reliable, and it works well even with low bandwidth. I also like the clean interface and useful features like unattended access and file transfer. **What do you dislike about Zoho Assist?** Sometimes the connection can lag slightly on slower networks, and the mobile experience could be improved. Also, some advanced features are limited in lower-tier plans. **What problems is Zoho Assist solving and how is that benefiting you?** Zoho Assist helps me provide remote support quickly without needing complex setup. It saves time, improves productivity, and makes it easier to troubleshoot issues for clients or team members from anywhere. ### 21. Great alternative to other well known solutions ! **Rating:** 5.0/5.0 stars **Reviewed by:** Steven H. | Independent IT Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2025 **What do you like best about Zoho Assist?** Zoho Assist is straightforward and quick to deploy, which makes it very convenient when supporting clients. The interface is clean, sessions are stable, and unattended access is a real time saver. I also appreciate the fair pricing — it gives you all the key features you need without the heavy cost of bigger names in the market. For small companies or independent IT consultants, it’s definitely a strong and reliable option. **What do you dislike about Zoho Assist?** Sometimes the app feels a bit messy because it shows features that are not included in your subscription, which can be confusing. It would be better if the interface was clearer about what is available based on the plan you are on. **What problems is Zoho Assist solving and how is that benefiting you?** Zoho Assist allows me to support clients remotely without the need to be physically present, which saves a lot of time and travel costs. Unattended access is especially useful to handle maintenance outside of working hours. Overall, it makes providing IT support faster, more flexible, and more efficient for both me and my clients. ### 22. Transparent Task Communication with Percent-Based Progress Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Yoweri O. | Data Management Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Zoho Assist?** The communication process of doing the tasks and rating the percentage according to task completion **What do you dislike about Zoho Assist?** They should add more AI and intelligent capabilities, since the technology landscape is expanding and automation is increasingly taking over. **What problems is Zoho Assist solving and how is that benefiting you?** Zoho Assist has streamlined business processes, delivering significantly faster and more efficient workflows. ### 23. All of Zoho's solutions have made starting my company a breeze. **Rating:** 5.0/5.0 stars **Reviewed by:** Jaryd E. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2025 **What do you like best about Zoho Assist?** Zoho assist provides a clean interface for remote assistance with an easy to use portal. Admin commands are not blocked such as similar tools like quick assist. When your customer calls you for help it offers a streamlined remote solution to provide fast support. **What do you dislike about Zoho Assist?** From what I've found it isn't quite as thorough as some other RMM tools but for my needs so far it is more than sufficient. **What problems is Zoho Assist solving and how is that benefiting you?** Zoho has provided many tools for my business to use and as I grow I am firmly placing my trust in Zoho to grow with me whether it be books, assist, or CRM. I have features available to me affordably that can enhance my service offerings no matter what my business needs are. Specifically with Zoho Assist I needed to select a RMM for my residential tech business and Zoho assist has more than filled every need I have at this point. ### 24. Best remote software there is! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Zoho Assist?** The ease of use and the fact you can easily access any computer remotely. **What do you dislike about Zoho Assist?** I use both paid and free version. I wish the free version you could have up to 10 or lower the price a little. **What problems is Zoho Assist solving and how is that benefiting you?** Being able to access to any computer remotely to help the end user. Using it on the phone is a plus and not as difficult as I thought it was going to be. ### 25. Zoho Assist: Easy to Use, Reliable, Cost-Effective Remote Support **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | IT Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Zoho Assist?** Assist is a very easy product to distribute and to use. It provides a very good and cost-effective way to do remote support sessions. **What do you dislike about Zoho Assist?** I have not found any real difficulty in using Zoho Assist. It does what it says it will do relliably. **What problems is Zoho Assist solving and how is that benefiting you?** I needed to find a secure and affordable remote support option. I wanted to be able to do ad-hoc sessions as well as have unattended access. I could not afford the major platforms, and I also did not want to have a steep learning curve. Zoho met and exceeded all of my requirements. ### 26. Effortless Remote Access, Highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Zoho Assist?** I like how easy it is to set up and use Zoho Assist. The unattended access feature makes everything work easily. It solves the problem of being able to remotely access computer systems that I need to use frequently and saves me a lot of time in management. **What do you dislike about Zoho Assist?** Sometimes, I wish the resolution was just a little more clear when remotely viewing a system. It's just a little fuzzy or hard to read text sometimes, but not all the time. Just wish resolution quality could be improved a bit. **What problems is Zoho Assist solving and how is that benefiting you?** Zoho Assist helps me remotely access and manage several computer systems, saving a lot of time. ### 27. Zoho Makes Remote Support Easy, Backed by an Always-Ready Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Thato T. | IT Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about Zoho Assist?** I love how it addresses the remote support I need to provide to users at my workplace. I was also amazed how the support team from Zoho is always ready to assist even if you are not equipped with great technology knowledge, they are still willing to assist. **What do you dislike about Zoho Assist?** At the moment, I haven't found anything yet that I had an issue with and it was not resolved. **What problems is Zoho Assist solving and how is that benefiting you?** secure remote connections when assisting users from my workplace. ### 28. Effortless Setup and Reliable Remote Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ken P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2025 **What do you like best about Zoho Assist?** Setting up Zoho Assist and integrating it into my website was straightforward. I also installed the agent on a client’s PC, and it performed without any issues. Having tried many remote support tools, I can say that Zoho Assist is truly among the best. **What do you dislike about Zoho Assist?** While testing persistent remote support, I experienced a few disconnections from the PC. However, my support sessions tended to be quite lengthy, sometimes lasting up to eight hours. Reconnecting was straightforward, and I was able to resume exactly where I had left off. **What problems is Zoho Assist solving and how is that benefiting you?** Zoho Assist has effectively addressed my need to provide remote IT support to my clients. With this tool, I no longer have to worry about managing remote access, and I find its reasonable cost to be well justified. If you are considering other remote support solutions and have not yet tried Zoho Assist's free trial, you could be overlooking one of the best remote support tools I have encountered in my 20 years working in IT. ### 29. owerful Tools for Easy Admin Management **Rating:** 5.0/5.0 stars **Reviewed by:** Michel L. | IT Technican, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Zoho Assist?** Very simple. Good tools. Can use admin tool to manage computer **What do you dislike about Zoho Assist?** The procedure of files installation is complicated for users **What problems is Zoho Assist solving and how is that benefiting you?** IT suport ### 30. Responsive Remote Support with Easy Reboots and Browser Access **Rating:** 5.0/5.0 stars **Reviewed by:** Joe D. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Zoho Assist?** Responsive remote support. Can reboot remote computer. Also can do remote support via browser. Easy implementation via download file. Can really give my customers good support. I use it weekly. Have not integrated it with any other application. **What do you dislike about Zoho Assist?** Not really a down-side, that I can think of right now. Sometimes users who connect via browser app struggle to connect. Browser app a bit more difficult to implement. **What problems is Zoho Assist solving and how is that benefiting you?** Can remotely access a user computer and solve many problems without being on-site. ### 31. Affordable Solution with All Features you may need **Rating:** 4.5/5.0 stars **Reviewed by:** Mohamed S. | IT Operation Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2026 **What do you like best about Zoho Assist?** it does all the required functions with relativly low cost in comparison to other providers. **What do you dislike about Zoho Assist?** The attendad support sometimes gets delay and you keep waiting for the response, although the internet connection is good on both sides. **What problems is Zoho Assist solving and how is that benefiting you?** I usually use it for two main reasons, 1. to support a user who's not able to handle some technical issues (attendad support). 2. To jump into an internal network at anytime to make some operational activities, health check, ... (unattendad support), without need to setup VPN access. ### 32. Unattended PC Support That’s Worth the Investment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Zoho Assist?** Unattended PC support tools to work on client’s devices. **What do you dislike about Zoho Assist?** The only downside would be the cost to use, which has increased over time. It is still worth the cost, but it is much higher now than when the product was originally introduced. **What problems is Zoho Assist solving and how is that benefiting you?** It enables me to remotely access customer PC’s very easily so support can be offered 24/7 365. ### 33. best for taking access . **Rating:** 5.0/5.0 stars **Reviewed by:** Dharmik G. | customer tech support., Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Zoho Assist?** we have been using the zoho since last 4 years but never felt any thing missing. **What do you dislike about Zoho Assist?** sometimes it takes time to provide access **What problems is Zoho Assist solving and how is that benefiting you?** helping to take the remote access of clients ### 34. Easy to Use with a Friendly Interface That Streamlines Employee Support **Rating:** 4.5/5.0 stars **Reviewed by:** Waleed B. | IT, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2026 **What do you like best about Zoho Assist?** It’s easy to use and has a friendly interface. It helps me when I’m supporting employees, making the process smoother and more straightforward. **What do you dislike about Zoho Assist?** It’s frustrating that you have to install an agent even if you only need to use it once. **What problems is Zoho Assist solving and how is that benefiting you?** Supporting users with their daily challenges. ### 35. Unattended Access Makes Endpoint Management Seamless **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Zoho Assist?** Unattended Access lets my team access endpoints through the desktop, scripts, and the command shell without interrupting users. **What do you dislike about Zoho Assist?** If there was something we seriously disliked we would not have partnered with Zoho **What problems is Zoho Assist solving and how is that benefiting you?** Endpoint access and endpoint management integration through Endpoint Central. We have 500+ endpoints throughout the US and world that we need to support ### 36. Cost-Effective and Smooth Interface, Top Recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Drew E. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Zoho Assist?** I really like the price point of Zoho Assist, and its ability to scale by adding as many unattended computer licenses as needed, which perfectly suits my growing requirements. Additionally, I appreciate the cost-effectiveness combined with the ease of installation that Zoho Assist offers. Its interface proves to be much smoother compared to others like TeamViewer. I love the support for mobile devices, enabling me to use unattended access on mobile devices and tablets seamlessly. The initial setup is extremely easy, needing just a few simple steps to launch it, which adds to the overall user-friendly experience. Furthermore, the availability of a nice mobile app, which was not offered by some competitors like TeamViewer at the time, enhanced my ability to manage mobile devices efficiently without needing a mobile desktop setup, providing a more secure solution without the need to open ports. These features collectively make Zoho Assist very appealing and reliable for my remote access needs. **What do you dislike about Zoho Assist?** I do have trouble with the mobile app as I cannot figure out how to right-click on a remote desktop, which is quite problematic. **What problems is Zoho Assist solving and how is that benefiting you?** I use Zoho Assist for remote access to off-site computers, enhancing convenience and flexibility. It supports unattended access and mobile devices, making it easier to manage systems across locations. The cost-effectiveness and scalability of licenses are additional benefits. ### 37. Zoho Assist: Effortless Setup and Access **Rating:** 5.0/5.0 stars **Reviewed by:** Brian J. | IT Support, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Zoho Assist?** Zoho Assist is the only remote support system I will ever use for my business. It allows for unattended access and management tools. The setup and deployment is one of the easiest methods I have ever seen. Very user friendly to get connected even when I don't have an experienced computer user on the other end. **What do you dislike about Zoho Assist?** Multiple monitor control and configuration is a little tricky to get used to. Screen refresh can be an issue at times, but I believe this is more of the internet connection on the client end. **What problems is Zoho Assist solving and how is that benefiting you?** I support multiple remote offices in other cities. Zoho Assist allows me to manage and support across the state with out needing to leave my office. ### 38. Reliable and User-Friendly Remote Assistance Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Doug F. | Director of Information Services and Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Zoho Assist?** I have been using Zoho Assist for 5 years and find it incredibly valuable for connecting to users' devices to provide IT support. The tool is remarkably easy to use, and I appreciate its user-friendly graphical user interface. It's very reliable and has consistently met the needs of our organization. The user interface flows smoothly and enhances the ease of supporting our end users, performing better than other products we've used in the past. Additionally, the initial setup of Zoho Assist was very straightforward, allowing for quick deployment. This seamless experience leads me to highly recommend it, as reflected in the 10 out of 10 score I would give it. **What do you dislike about Zoho Assist?** Sometimes there is user screen lag, and it would be great if this could be prevented. Although this does not happen often and is not a major issue. **What problems is Zoho Assist solving and how is that benefiting you?** I use Zoho Assist for seamless remote sessions, making IT support for end-user devices effortless. It's user-friendly, reliable, and simplifies our support process. ### 39. Reliable Remote Access with Some Limitations **Rating:** 4.0/5.0 stars **Reviewed by:** Tina G. | Marketing Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Zoho Assist?** I use Zoho Assist for working from home through unattended access. I like how it's easy to open and access my computer remotely. It's also great that I can give a link to someone to help with support on their end, even though I don't use this feature often, it's nice to have the option. The initial setup was really easy. **What do you dislike about Zoho Assist?** I would like the ability to turn my work computer on if it was shut down. I cannot do that with Zoho Assist. I have to Wake From LAN with AnyDesk, then return to Zoho Assist. **What problems is Zoho Assist solving and how is that benefiting you?** I use Zoho Assist for working from home by remotely accessing my work computer. It's easy to open and access my computer. I also like the option to provide a support link. ### 40. Zoho Assist: Strong Remote Access with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Brian C. **Reviewed Date:** November 03, 2025 **What do you like best about Zoho Assist?** I appreciate how Zoho Assist provides reliable remote access solutions for my workstations, especially in scenarios where either a VPN is not possible or remote desktop isn't functioning. Its capability to grant secondary access ensures that I can manage remote administration tasks efficiently. I find the unattended access and remote connection features particularly useful, allowing seamless management of computers without needing a user's presence on-site. Additionally, the fact that Zoho Assist integrates well with the existing Zoho platform we were already using is a definite plus, making the overall integration smoother and more cohesive. **What do you dislike about Zoho Assist?** I found some aspects of setting up Zoho Assist a bit difficult to sort out, especially relating to our subscription level and unattended access. It doesn't effectively hide options that aren't available with my subscription or clearly guide me on achieving tasks within my current plan. Specifically, the system seems to steer me towards methods that result in limitations due to subscription constraints. Additionally, the administrative interface could be improved, particularly when configuring groups of users and workstations. **What problems is Zoho Assist solving and how is that benefiting you?** Zoho Assist provides secondary remote access to workstations, especially when VPN or remote desktop isn't working, enhancing connectivity. ### 41. Reliable Tool for Remote Assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Justin H. **Reviewed Date:** November 03, 2025 **What do you like best about Zoho Assist?** I appreciate how Zoho Assist effectively helps me resolve issues for end-users, which makes my job much smoother and more efficient. The feature allowing me to quickly remote into computers is incredibly convenient, saving time and effort when providing assistance. I particularly like the detailed device information it provides, such as device models and IP addresses, which are crucial for troubleshooting. The unattended access feature is fantastically useful as it allows me to access devices without needing the user to be present, enhancing flexibility and responsiveness in support tasks. Overall, Zoho Assist is a great product that supports my work tasks effectively, and I see no need for changes as it meets my requirements perfectly. I'm very satisfied with its performance and would confidently recommend it to others. **What do you dislike about Zoho Assist?** I sometimes experience poor image quality, requiring me to refresh in order to maintain functionality. **What problems is Zoho Assist solving and how is that benefiting you?** I use Zoho Assist to efficiently help end-users resolve issues, benefiting from features like unattended access and device information availability, enhancing support capabilities. ### 42. Affordable, Simplicity-Driven Remote Support Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon G. | Owner, Information Technology and Services **Reviewed Date:** November 03, 2025 **What do you like best about Zoho Assist?** I appreciate Zoho Assist for being cost-effective compared to TeamViewer, making it a great choice for my remote assistance needs without unnecessary expenses. Setting up the software was a breeze, as Zoho Assist provided clear guidance, allowing me to get started in just minutes. I found it particularly easy to set up my company name and logo, enhancing the professional appearance of my service. The software excels in allowing me to seamlessly connect to my client's computers, laptops, phones, and tablets, which are spread across various locations. This capability is crucial as most of my support tasks are small and require quick resolutions. The simple link I can send to clients and the smooth, quick installation of the remote assist app make the entire process effortless for them, ensuring a smooth experience. As long as Zoho Assist remains focused on providing simple remote client services without expanding into complex asset management features, I am inclined to continue using it. I am highly satisfied with Zoho Assist, which is evident from my recommendation rating of 10 out of 10. **What do you dislike about Zoho Assist?** I wish the ability to change the link to customization wasn't locked at the higher plan level. As long as it remains a simple remote client, I'll continue. If they expand features beyond that like asset management I'm done. **What problems is Zoho Assist solving and how is that benefiting you?** I use Zoho Assist to remotely connect to clients' devices quickly and efficiently, solving support issues without the complexity and expense of TeamViewer. ### 43. Effortless Setup, Powerful Remote Management **Rating:** 5.0/5.0 stars **Reviewed by:** Erly B. **Reviewed Date:** November 03, 2025 **What do you like best about Zoho Assist?** I appreciate Zoho Assist for several reasons. The feature that allows the agent to stay connected even after a computer reboot significantly enhances my workflow, as it minimizes disruption and saves time. The setup process was remarkably straightforward, allowing me to get started with minimal hassle. The remote management capabilities have been invaluable for IT support tasks, providing updates, on-demand server access, and the ability to establish remote connections with users effortlessly. I find the browser-based connection incredibly convenient because it eliminates the need to download and update an application, ensuring I always have access to the latest features without any additional effort. Furthermore, the feature that allows inviting users via SMS streamlines communication and collaboration. Overall, these aspects of Zoho Assist enhance my productivity and make it a tool I highly recommend, as evident by the perfect 10 out of 10 likelihood of recommending it to others. **What do you dislike about Zoho Assist?** Nothing **What problems is Zoho Assist solving and how is that benefiting you?** I use Zoho Assist for IT support, benefiting from features like remote management, on-demand server access, and on-the-fly connections. Browser access avoids app updates, and the agent reconnects on reboot, streamlining my operations. ### 44. Assist: Easy to Use, Cross-Platform, and Great Performance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Zoho Assist?** Assist is easy to use and manage. I like that it works across all platforms and the performance is great. Pricing was better than Screenconnect **What do you dislike about Zoho Assist?** Its lacking a proper dashboard with performance metrics, endpoint events, integration with 3rd party av like bitdefender gravity etc. **What problems is Zoho Assist solving and how is that benefiting you?** not sure about solving anything but it provides a reliable service to manage my endpoints ### 45. Trustworthy Cross-Platform Support Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Dan B. **Reviewed Date:** November 03, 2025 **What do you like best about Zoho Assist?** I find Zoho Assist incredibly valuable for its easy support capabilities in one-off situations and for its efficient screen-sharing features during unexpected scenarios. Its setup was straightforward for me, which is always an advantage. It effectively complements our standard Endpoint Detection and Response (EDR) tools by providing excellent one-off support rather than persistent coverage. What I particularly appreciate is its cross-platform remote support, which simplifies providing remote assistance across different systems. The fact that Zoho Assist supports multiple operating systems is a major benefit, ensuring flexibility and compatibility with various devices. Additionally, I trust Zoho Assist as a brand, which significantly influences my decision to continue using and potentially repurchasing the service. Given these benefits, I am more than happy to recommend Zoho Assist and would rate my likelihood to recommend it a solid 10. **What do you dislike about Zoho Assist?** Love its ease of use **What problems is Zoho Assist solving and how is that benefiting you?** I use Zoho Assist for easy support in unexpected situations, complementing our EDR tools with one-off cross-platform support for multiple operating systems. ### 46. Simple to Use—and It Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Zoho Assist?** It's very simple to use, and, plain and simple, it works! **What do you dislike about Zoho Assist?** I feel like the UX is a bit overwhelming. I only use Assist, but on my main screen I'm overwhelmed with every suite Zoho has **What problems is Zoho Assist solving and how is that benefiting you?** I remote monitor the older members of our team and it enables me to trouble shoot ### 47. Seamless Setup, Intuitive Tools, and Great Value **Rating:** 5.0/5.0 stars **Reviewed by:** Steve F. **Reviewed Date:** October 31, 2025 **What do you like best about Zoho Assist?** I have been using Zoho Assist for the last five years to support my back office team, and it has been an invaluable tool. The software was recommended to me by an IT colleague due to its user-friendly and intuitive interface, which I have found to be very true. One of the standout features of Zoho Assist is its reasonable pricing, especially when compared to other tools in the remote IT support space. It offers a full suite of features and functionality but at a markedly lower cost. Setting up Zoho Assist was extremely straightforward and user-friendly, allowing me to quickly get client access configured and begin supporting our team. The ability to group client computers logically and manage multiple clients within one application is also incredibly convenient. As the single person supporting multiple clients, I find Zoho Assist extremely helpful for providing quick assistance from anywhere, greatly enhancing my efficiency. The ability to quickly access a client's desktop environment and guide them through solutions or provide necessary support is another aspect I appreciate. Additionally, I love the ease and simplicity of use, alongside its full feature suite, making it my go-to tool for remote IT support. Overall, Zoho Assist provides exactly what I need in a manner that makes perfect sense, and I would rate it a 10 out of 10, highly recommending it to all of my IT colleagues. **What do you dislike about Zoho Assist?** Not a thing. **What problems is Zoho Assist solving and how is that benefiting you?** I find Zoho Assist extremely helpful for providing quick assistance remotely, increasing efficiency significantly. It allows easy setup and configuration of computers for remote IT support at a lower cost, ideal for our limited IT infrastructure. ### 48. Effortless Remote Connection with Browser Convenience **Rating:** 3.5/5.0 stars **Reviewed by:** CARLOS . **Reviewed Date:** October 31, 2025 **What do you like best about Zoho Assist?** I appreciate Zoho Assist for its outstanding remote connection capabilities, which allow me to access my computer in the US while traveling. This feature is crucial as it enables me to access government websites with IP restrictions effortlessly. I find the security aspect of Zoho Assist reassuring, as it was one of the primary reasons I chose it based on positive reviews. Setting it up was straightforward, with no challenges, which I value immensely. The combination of remote connectivity and screen-sharing capabilities significantly enhance my ability to stay connected and perform essential tasks remotely. Moreover, I love the convenience of not needing to download an extra app since Zoho Assist provides a browser-based option, which simplifies my workflow given my already extensive collection of installed applications. This seamless integration without burdening my computer with additional apps is something I truly appreciate. **What do you dislike about Zoho Assist?** I find the pricing of Zoho Assist to be a concern, as I would be more inclined to repurchase it if it were cheaper. I would appreciate a pricing model that includes a price for hourly usage. **What problems is Zoho Assist solving and how is that benefiting you?** I use Zoho Assist to remotely connect to my home computer, allowing access to US gov websites restricted by international IPs, ensuring timely tasks like tax payments. Its browser-based login is convenient, avoiding extra app installations. ### 49. Accessible Anywhere—Perfect for Home, School, or Travel **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Zoho Assist?** Accessable anywhere. I use it anywhere whether I am at home, school, or even on a road trip. **What do you dislike about Zoho Assist?** That you have to pay for it. I understand this takes effort to code, but there are free alternatives. **What problems is Zoho Assist solving and how is that benefiting you?** I host a PBX on a computer, and with the fast preformance, and low latency, it makes things way better. The UI is understandable and easy to navigate. ### 50. Zoho Assist Makes Remote Connections Incredibly Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew K. | IT and Client Services Manager, Security and Investigations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Zoho Assist?** Zoho Assist makes it incredibly simple to connect remotely to another computer. Thank you for creating this program—it’s been very helpful. **What do you dislike about Zoho Assist?** I do not dislike anything about Zoho Assist. **What problems is Zoho Assist solving and how is that benefiting you?** Reliable connection between my computers. I’ve never had a single issue connecting—not even once. ## Zoho Assist Discussions - [Is there an app that runs where I ca connect with my account without using browser.](https://www.g2.com/discussions/25147-is-there-an-app-that-runs-where-i-ca-connect-with-my-account-without-using-browser) - 1 comment, 1 upvote - [The lag time to connect is REALLY slow. Anything I can do to improve that?](https://www.g2.com/discussions/the-lag-time-to-connect-is-really-slow-anything-i-can-do-to-improve-that) - 7 comments, 1 upvote - [Will connection times be improved.](https://www.g2.com/discussions/12824-will-connection-times-be-improved) - 1 comment, 1 upvote - [What is Zoho Assist used for?](https://www.g2.com/discussions/what-is-zoho-assist-used-for) - 1 comment - [View Zoho Assist pricing details and edition comparison](https://www.g2.com/products/zoho-assist/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+16%3A34%3A10+-0500&secure%5Bsession_id%5D=815e0a1e-e437-4684-a031-2be80ac0d182&secure%5Btoken%5D=d69ebcecae7140c3d578679892b2e370e7c52258e492b3f6a9655bed06f9f7f9&format=llm_user) ## Zoho Assist Integrations - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) - [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) - [FreePBX](https://www.g2.com/products/freepbx/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) - [ManageEngine ServiceDesk Plus MSP](https://www.g2.com/products/manageengine-servicedesk-plus-msp/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [One to One Plus](https://www.g2.com/products/one-to-one-plus/reviews) - [Spectrum](https://www.g2.com/products/trimble-spectrum/reviews) - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews) - [Test IO](https://www.g2.com/products/test-io/reviews) - [VirtualBox](https://www.g2.com/products/virtualbox/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho Calendar](https://www.g2.com/products/zoho-calendar/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - [Zoho Desk SSIS Components by Devart](https://www.g2.com/products/zoho-desk-ssis-components-by-devart/reviews) - [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) - [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews) ## Zoho Assist Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **ServiceNow Apps** - ServiceNow Integration - Value **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Administration** - Access Control - Web Page Navigation - Real Time Assistance **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing - Video Streaming - Two-Way Audio & Video **Maintenance** - Remote Reboot - Remote Printing **Security** - Data Security - Data Masking **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management **Application Tools** - Password Protection - Recording - In-Browser Application - Screen Recording - On-Demand Recording **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Security** - Data Encryption - Compliance **Agentic AI - Screen Sharing** - Decision Making **Additional Functionality** - Document Storage - Chat/Messaging - File Transfer - Third-Party Integrations - Presentation Streaming - On-Demand Webcasting - Screen Capture - Calendar Management - Multi-Participant Screen Sharing - Mobile Access - Brainstorming - Role-Based Permissions - API - Calendar Sync - Surveys & Feedback - Customizable Branding - Email Reminders - Desktop/Browser Sharing - Email Management - Meeting Management - Collaboration Tools - Screen Mirroring - Annotations - Generative AI - Whiteboard - Targeted/Locked Screen Sharing - Activity Dashboard - AI Copilot - Reporting & Statistics - File Management - Mobile Screen Sharing - Video Management - User Management - Real Time Screen Sharing - CRM - Presenter Control Management - Drag & Drop - Microsoft Outlook Integration - SSL Security - Video Support - Scheduling - Access Controls/Permissions - Availability Indicator - @mentions - Commenting/Notes - Reminders - Progress Tracking - Single Sign On - Discussions/Forums - Data Import/Export - Audio Calls - Search/Filter **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform - Video Support **Performance** - Reporting **Additional Functionality** - Remote Monitoring & Management - AI Copilot - SSL Security - File Transfer - Two-Factor Authentication - Single Sign On - Compliance Management - Collaboration Tools - Summary Reports - Activity Dashboard - Chat/Messaging - Generative AI - Session Transfer - Remote Update/Installation - Audit Trail - Customizable Branding - Server Monitoring - Real-Time Updates - Troubleshooting - Real-Time Monitoring - Workflow Management - Multiple User Accounts - Multi-Channel Communication - CRM - Surveys & Feedback - Activity Tracking - Self Service Portal - API - Support Ticket Management - Access Controls/Permissions - Remote Access/Control - User Management - Customizable Reports - Real-Time Notifications - Video Conferencing - Diagnostic Tools - Third-Party Integrations - Reporting/Analytics **Administration** - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing - Screen Sharing - File Transfer **Platform** - Cross-Platform Access - Mobile Device Access - Remote Device Control - Communication Management - Multiple Monitor Access **Security** - Device Enrollment - Compliance Management - Remote Monitoring & Management - File Management - Meeting Management - Print Management - User Management **Additional Functionality** - Role-Based Permissions - Chat/Messaging - Whiteboard - AI Copilot - API - Two-Factor Authentication - Reporting & Statistics - Secure Data Storage - Customizable Branding - Reporting/Analytics - Remote Printing - Server Monitoring - Activity Dashboard - Real-Time Notifications - Desktop Virtualization - Access Controls/Permissions - Real-Time Monitoring - Activity Tracking - Remote Update/Installation - Event Logs - Performance Metrics - Secure Login - Monitoring - Real-Time Data - Uptime Reporting - Live Chat - Generative AI - Collaboration Tools - Authentication - Real-Time Chat - Diagnostics Tools - Summary Reports - Drag & Drop - Multiple User Accounts - Troubleshooting - Real-Time Updates ## Top Zoho Assist Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,033 reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) - 4.8/5.0 (512 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - 4.7/5.0 (479 reviews)