# Top 10 ZigZag Alternatives & Competitors **Average Rating:** 4.6/5 **Total Number of Reviews:** 16 If you are considering ZigZag, you may also want to investigate similar alternatives or competitors to find the best solution. Other important factors to consider when researching alternatives to ZigZag include features. The best overall ZigZag alternative is AfterShip. Other similar apps like ZigZag are FarEye, parcelLab, Narvar, and ShipHero. ZigZag alternatives can be found in [Returns Management Software](https://www.g2.com/categories/returns-management) but may also be in [Package Tracking Software](https://www.g2.com/categories/package-tracking) or [Warehouse Management Software](https://www.g2.com/categories/warehouse-management). ## Best Paid & Free Alternatives to ZigZag - [AfterShip](https://www.g2.com/products/aftership/reviews) - [FarEye](https://www.g2.com/products/fareye/reviews) - [parcelLab](https://www.g2.com/products/parcellab/reviews) - [Narvar](https://www.g2.com/products/narvar/reviews) - [ShipHero](https://www.g2.com/products/shiphero/reviews) - [ClickPost](https://www.g2.com/products/clickpost/reviews) - [CWILL Order Tracking](https://www.g2.com/products/cwill-order-tracking/reviews) - [Increff WMS](https://www.g2.com/products/increff-wms/reviews) - [ShippyPro](https://www.g2.com/products/shippypro-shippypro/reviews) - [Loop Returns](https://www.g2.com/products/loop-returns/reviews) ## Top 10 Alternatives to ZigZag Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how ZigZag stacks up to the competition, check reviews from current & previous users in industries like Retail, Apparel & Fashion, and Financial Services, and find the best product for your business. ### 1. [AfterShip](https://www.g2.com/products/aftership/reviews) By AfterShip **Average Rating:** 4.7/5 **Total Reviews:** 311 AfterShip is a web-based software that helps you keep your customers updated on the status of their deliveries from your online shop. Reviewers say compared to ZigZag, AfterShip is: - Slower to reach roi - Better at support - More usable Categories in common with ZigZag: [Returns Management](https://www.g2.com/categories/returns-management) **Compare:** [ZigZag vs AfterShip](https://www.g2.com/compare/aftership-vs-zigzag) **Compare AfterShip with other alternatives:** - [AfterShip vs FarEye](https://www.g2.com/compare/aftership-vs-fareye) - [AfterShip vs parcelLab](https://www.g2.com/compare/aftership-vs-parcellab) - [AfterShip vs Narvar](https://www.g2.com/compare/aftership-vs-narvar) - [AfterShip vs ShipHero](https://www.g2.com/compare/aftership-vs-shiphero) - [AfterShip vs ClickPost](https://www.g2.com/compare/aftership-vs-clickpost) - [AfterShip vs CWILL Order Tracking](https://www.g2.com/compare/aftership-vs-cwill-order-tracking) - [AfterShip vs Increff WMS](https://www.g2.com/compare/aftership-vs-increff-wms) - [AfterShip vs ShippyPro](https://www.g2.com/compare/aftership-vs-shippypro-shippypro) - [AfterShip vs Loop Returns](https://www.g2.com/compare/aftership-vs-loop-returns) ### 2. [FarEye](https://www.g2.com/products/fareye/reviews) By FarEye **Average Rating:** 4.8/5 **Total Reviews:** 325 Achieve an efficient last mile by transforming operations such as - cross docking, tracking, driver management, roster management, routing & dispatch, proof of deliveries, pickups & returns and invoicing & billing. Get the power of dynamic routing to deliver on-time. Reviewers say compared to ZigZag, FarEye is: - Slower to reach roi - Better at support - More usable Categories in common with ZigZag: [Returns Management](https://www.g2.com/categories/returns-management) **Compare:** [ZigZag vs FarEye](https://www.g2.com/compare/fareye-vs-zigzag) **Compare FarEye with other alternatives:** - [FarEye vs AfterShip](https://www.g2.com/compare/aftership-vs-fareye) - [FarEye vs parcelLab](https://www.g2.com/compare/fareye-vs-parcellab) - [FarEye vs Narvar](https://www.g2.com/compare/fareye-vs-narvar) - [FarEye vs ShipHero](https://www.g2.com/compare/fareye-vs-shiphero) - [FarEye vs ClickPost](https://www.g2.com/compare/clickpost-vs-fareye) - [FarEye vs CWILL Order Tracking](https://www.g2.com/compare/cwill-order-tracking-vs-fareye) - [FarEye vs Increff WMS](https://www.g2.com/compare/fareye-vs-increff-wms) - [FarEye vs ShippyPro](https://www.g2.com/compare/fareye-vs-shippypro-shippypro) - [FarEye vs Loop Returns](https://www.g2.com/compare/fareye-vs-loop-returns) ### 3. [parcelLab](https://www.g2.com/products/parcellab/reviews) By parcelLab **Average Rating:** 4.6/5 **Total Reviews:** 279 parcelLab is a post-purchase software platform that enhances customer engagement and loyalty. It streamlines the shopping journey, from conversion to order tracking and returns management. Reviewers say compared to ZigZag, parcelLab is: - Slower to reach roi - Better at support - More usable Categories in common with ZigZag: [Returns Management](https://www.g2.com/categories/returns-management) **Compare:** [ZigZag vs parcelLab](https://www.g2.com/compare/zigzag-vs-parcellab) **Compare parcelLab with other alternatives:** - [parcelLab vs AfterShip](https://www.g2.com/compare/aftership-vs-parcellab) - [parcelLab vs FarEye](https://www.g2.com/compare/fareye-vs-parcellab) - [parcelLab vs Narvar](https://www.g2.com/compare/narvar-vs-parcellab) - [parcelLab vs ShipHero](https://www.g2.com/compare/shiphero-vs-parcellab) - [parcelLab vs ClickPost](https://www.g2.com/compare/clickpost-vs-parcellab) - [parcelLab vs CWILL Order Tracking](https://www.g2.com/compare/cwill-order-tracking-vs-parcellab) - [parcelLab vs Increff WMS](https://www.g2.com/compare/increff-wms-vs-parcellab) - [parcelLab vs ShippyPro](https://www.g2.com/compare/shippypro-shippypro-vs-parcellab) - [parcelLab vs Loop Returns](https://www.g2.com/compare/loop-returns-vs-parcellab) ### 4. [Narvar](https://www.g2.com/products/narvar/reviews) By Narvar Inc. **Average Rating:** 4.2/5 **Total Reviews:** 182 Narvar is the #1 platform for intelligent personalization “Beyond Buy,” empowering retailers to build trust and deepen consumer relationships through seamless, data-driven post-purchase experiences. Reviewers say compared to ZigZag, Narvar is: - Slower to reach roi Categories in common with ZigZag: [Returns Management](https://www.g2.com/categories/returns-management) **Compare:** [ZigZag vs Narvar](https://www.g2.com/compare/narvar-vs-zigzag) **Compare Narvar with other alternatives:** - [Narvar vs AfterShip](https://www.g2.com/compare/aftership-vs-narvar) - [Narvar vs FarEye](https://www.g2.com/compare/fareye-vs-narvar) - [Narvar vs parcelLab](https://www.g2.com/compare/narvar-vs-parcellab) - [Narvar vs ShipHero](https://www.g2.com/compare/narvar-vs-shiphero) - [Narvar vs ClickPost](https://www.g2.com/compare/clickpost-vs-narvar) - [Narvar vs CWILL Order Tracking](https://www.g2.com/compare/cwill-order-tracking-vs-narvar) - [Narvar vs Increff WMS](https://www.g2.com/compare/increff-wms-vs-narvar) - [Narvar vs ShippyPro](https://www.g2.com/compare/narvar-vs-shippypro-shippypro) - [Narvar vs Loop Returns](https://www.g2.com/compare/loop-returns-vs-narvar) ### 5. [ShipHero](https://www.g2.com/products/shiphero/reviews) By ShipHero **Average Rating:** 4.5/5 **Total Reviews:** 216 ShipHero is designed to simplify inventory management, fulfillment and shipping for eCommerce businesses and 3PL operations. Reviewers say compared to ZigZag, ShipHero is: - Slower to reach roi - Better at support Categories in common with ZigZag: [Returns Management](https://www.g2.com/categories/returns-management) **Compare:** [ZigZag vs ShipHero](https://www.g2.com/compare/shiphero-vs-zigzag) **Compare ShipHero with other alternatives:** - [ShipHero vs AfterShip](https://www.g2.com/compare/aftership-vs-shiphero) - [ShipHero vs FarEye](https://www.g2.com/compare/fareye-vs-shiphero) - [ShipHero vs parcelLab](https://www.g2.com/compare/shiphero-vs-parcellab) - [ShipHero vs Narvar](https://www.g2.com/compare/narvar-vs-shiphero) - [ShipHero vs ClickPost](https://www.g2.com/compare/clickpost-vs-shiphero) - [ShipHero vs CWILL Order Tracking](https://www.g2.com/compare/cwill-order-tracking-vs-shiphero) - [ShipHero vs Increff WMS](https://www.g2.com/compare/increff-wms-vs-shiphero) - [ShipHero vs ShippyPro](https://www.g2.com/compare/shiphero-vs-shippypro-shippypro) - [ShipHero vs Loop Returns](https://www.g2.com/compare/loop-returns-vs-shiphero) ### 6. [ClickPost](https://www.g2.com/products/clickpost/reviews) By ClickPost **Average Rating:** 4.8/5 **Total Reviews:** 148 ClickPost is a logistics intelligence platform for e-commerce & retail companies Reviewers say compared to ZigZag, ClickPost is: - Better at support - More usable - Better at meeting requirements Categories in common with ZigZag: [Returns Management](https://www.g2.com/categories/returns-management) **Compare:** [ZigZag vs ClickPost](https://www.g2.com/compare/clickpost-vs-zigzag) **Compare ClickPost with other alternatives:** - [ClickPost vs AfterShip](https://www.g2.com/compare/aftership-vs-clickpost) - [ClickPost vs FarEye](https://www.g2.com/compare/clickpost-vs-fareye) - [ClickPost vs parcelLab](https://www.g2.com/compare/clickpost-vs-parcellab) - [ClickPost vs Narvar](https://www.g2.com/compare/clickpost-vs-narvar) - [ClickPost vs ShipHero](https://www.g2.com/compare/clickpost-vs-shiphero) - [ClickPost vs CWILL Order Tracking](https://www.g2.com/compare/cwill-order-tracking-vs-clickpost) - [ClickPost vs Increff WMS](https://www.g2.com/compare/clickpost-vs-increff-wms) - [ClickPost vs ShippyPro](https://www.g2.com/compare/clickpost-vs-shippypro-shippypro) - [ClickPost vs Loop Returns](https://www.g2.com/compare/clickpost-vs-loop-returns) ### 7. [CWILL Order Tracking](https://www.g2.com/products/cwill-order-tracking/reviews) By CWILL **Average Rating:** 4.8/5 **Total Reviews:** 133 CWILL Order Tracking is a post-purchase platform for DTC ecommerce brands, delivering branded order tracking in one Shopify app. CWILL Order Tracking is a Built for Shopify–certified app trusted by 16,000+ Shopify and DTC brands and rated 5.0 from 2,832 reviews on the Shopify App Store (launched 2019; US-based in Cary, NC). It connects to 1,500+ carriers worldwide to sync shipment tracking in real time, powers branded and multilingual tracking pages (20+ languages) that cut WISMO (“where is my order”) tickets, and automates proactive shipping notifications across email. Beyond visibility, it turns the post-purchase window into repeat revenue through an AI-powered upsell/recommendation system for cross-border merchants and powerful analytics. Reviewers say compared to ZigZag, CWILL Order Tracking is: - Slower to reach roi - Better at support - More usable Categories in common with ZigZag: [Returns Management](https://www.g2.com/categories/returns-management) **Compare:** [ZigZag vs CWILL Order Tracking](https://www.g2.com/compare/cwill-order-tracking-vs-zigzag) **Compare CWILL Order Tracking with other alternatives:** - [CWILL Order Tracking vs AfterShip](https://www.g2.com/compare/aftership-vs-cwill-order-tracking) - [CWILL Order Tracking vs FarEye](https://www.g2.com/compare/cwill-order-tracking-vs-fareye) - [CWILL Order Tracking vs parcelLab](https://www.g2.com/compare/cwill-order-tracking-vs-parcellab) - [CWILL Order Tracking vs Narvar](https://www.g2.com/compare/cwill-order-tracking-vs-narvar) - [CWILL Order Tracking vs ShipHero](https://www.g2.com/compare/cwill-order-tracking-vs-shiphero) - [CWILL Order Tracking vs ClickPost](https://www.g2.com/compare/cwill-order-tracking-vs-clickpost) - [CWILL Order Tracking vs Increff WMS](https://www.g2.com/compare/cwill-order-tracking-vs-increff-wms) - [CWILL Order Tracking vs ShippyPro](https://www.g2.com/compare/cwill-order-tracking-vs-shippypro-shippypro) - [CWILL Order Tracking vs Loop Returns](https://www.g2.com/compare/cwill-order-tracking-vs-loop-returns) ### 8. [Increff WMS](https://www.g2.com/products/increff-wms/reviews) By Increff **Average Rating:** 4.7/5 **Total Reviews:** 114 Increff WMS is a web-based omni-channel fulfillment platform, exposing single view of inventory to both offline and online channels with 100% inventory accuracy and 100% order fulfillment Reviewers say compared to ZigZag, Increff WMS is: - Slower to reach roi - More usable - Better at support Categories in common with ZigZag: [Returns Management](https://www.g2.com/categories/returns-management) **Compare:** [ZigZag vs Increff WMS](https://www.g2.com/compare/increff-wms-vs-zigzag) **Compare Increff WMS with other alternatives:** - [Increff WMS vs AfterShip](https://www.g2.com/compare/aftership-vs-increff-wms) - [Increff WMS vs FarEye](https://www.g2.com/compare/fareye-vs-increff-wms) - [Increff WMS vs parcelLab](https://www.g2.com/compare/increff-wms-vs-parcellab) - [Increff WMS vs Narvar](https://www.g2.com/compare/increff-wms-vs-narvar) - [Increff WMS vs ShipHero](https://www.g2.com/compare/increff-wms-vs-shiphero) - [Increff WMS vs ClickPost](https://www.g2.com/compare/clickpost-vs-increff-wms) - [Increff WMS vs CWILL Order Tracking](https://www.g2.com/compare/cwill-order-tracking-vs-increff-wms) - [Increff WMS vs ShippyPro](https://www.g2.com/compare/increff-wms-vs-shippypro-shippypro) - [Increff WMS vs Loop Returns](https://www.g2.com/compare/increff-wms-vs-loop-returns) ### 9. [ShippyPro](https://www.g2.com/products/shippypro-shippypro/reviews) By ShippyPro **Average Rating:** 4.5/5 **Total Reviews:** 114 Drop Shipping Reviewers say compared to ZigZag, ShippyPro is: - Better at support - More usable - Better at meeting requirements Categories in common with ZigZag: [Returns Management](https://www.g2.com/categories/returns-management) **Compare:** [ZigZag vs ShippyPro](https://www.g2.com/compare/shippypro-shippypro-vs-zigzag) **Compare ShippyPro with other alternatives:** - [ShippyPro vs AfterShip](https://www.g2.com/compare/aftership-vs-shippypro-shippypro) - [ShippyPro vs FarEye](https://www.g2.com/compare/fareye-vs-shippypro-shippypro) - [ShippyPro vs parcelLab](https://www.g2.com/compare/shippypro-shippypro-vs-parcellab) - [ShippyPro vs Narvar](https://www.g2.com/compare/narvar-vs-shippypro-shippypro) - [ShippyPro vs ShipHero](https://www.g2.com/compare/shiphero-vs-shippypro-shippypro) - [ShippyPro vs ClickPost](https://www.g2.com/compare/clickpost-vs-shippypro-shippypro) - [ShippyPro vs CWILL Order Tracking](https://www.g2.com/compare/cwill-order-tracking-vs-shippypro-shippypro) - [ShippyPro vs Increff WMS](https://www.g2.com/compare/increff-wms-vs-shippypro-shippypro) - [ShippyPro vs Loop Returns](https://www.g2.com/compare/loop-returns-vs-shippypro-shippypro) ### 10. [Loop Returns](https://www.g2.com/products/loop-returns/reviews) By Loop Returns **Average Rating:** 4.7/5 **Total Reviews:** 63 With Loop, you can encourage customers to exchange for any item in your catalog with an experience that feels like shopping. So you’re able to retain revenue, delight customers, and keep them coming back. Reviewers say compared to ZigZag, Loop Returns is: - Slower to reach roi - Better at support - More usable Categories in common with ZigZag: [Returns Management](https://www.g2.com/categories/returns-management) **Compare:** [ZigZag vs Loop Returns](https://www.g2.com/compare/loop-returns-vs-zigzag) **Compare Loop Returns with other alternatives:** - [Loop Returns vs AfterShip](https://www.g2.com/compare/aftership-vs-loop-returns) - [Loop Returns vs FarEye](https://www.g2.com/compare/fareye-vs-loop-returns) - [Loop Returns vs parcelLab](https://www.g2.com/compare/loop-returns-vs-parcellab) - [Loop Returns vs Narvar](https://www.g2.com/compare/loop-returns-vs-narvar) - [Loop Returns vs ShipHero](https://www.g2.com/compare/loop-returns-vs-shiphero) - [Loop Returns vs ClickPost](https://www.g2.com/compare/clickpost-vs-loop-returns) - [Loop Returns vs CWILL Order Tracking](https://www.g2.com/compare/cwill-order-tracking-vs-loop-returns) - [Loop Returns vs Increff WMS](https://www.g2.com/compare/increff-wms-vs-loop-returns) - [Loop Returns vs ShippyPro](https://www.g2.com/compare/loop-returns-vs-shippypro-shippypro) --- ## ZigZag Alternatives FAQs ### How does ZigZag compare to AfterShip? According to G2 data, [ZigZag](https://www.g2.com/products/zigzag/reviews) holds an average rating of 4.6/5 from 16 reviews, while [AfterShip](https://www.g2.com/products/aftership/reviews) has a slightly higher average rating of 4.7/5 from 311 reviews. Dimension scores reveal that AfterShip leads ZigZag by 0.2 points in Meeting Requirements (9.1 vs 8.9), 0.3 points in Usability (9.0 vs 8.7), 0.7 points in Support (9.2 vs 8.5), and 0.4 points in Ease of Doing Business (9.0 vs 9.4, where ZigZag leads). Conversely, ZigZag outperforms AfterShip by 0.7 points in Ease of Setup (9.5 vs 8.8) and 0.4 points in Ease of Admin (9.2 vs 8.8). Feature-wise, AfterShip offers Approvals Features not available in ZigZag. User sentiment highlights ZigZag's strengths in ease of use, returns management, and customer experience, while AfterShip is praised for integrations, customer support, tracking efficiency, and automation. Both products have reported cons: ZigZag users note limited functionality and technical issues, whereas AfterShip users mention tracking issues, pricing concerns, and occasional technical problems. Overall, AfterShip is favored for broader integrations and stronger support, while ZigZag excels in setup ease and administrative usability. ### What are the best alternatives to ZigZag? The best alternatives to ZigZag are [AfterShip](https://www.g2.com/products/aftership/reviews) (4.7/5 stars, 311 reviews), [parcelLab](https://www.g2.com/products/parcellab/reviews) (4.6/5 stars, 266 reviews), [FarEye](https://www.g2.com/products/fareye/reviews) (4.8/5 stars, 265 reviews), and [Narvar](https://www.g2.com/products/narvar/reviews) (4.2/5 stars, 171 reviews). These platforms offer robust returns management alongside enhanced tracking, customer experience, and integration capabilities. ### What features do alternatives offer that ZigZag does not? ZigZag lacks native approvals functionality and offers limited customization and self-service capabilities in its portal, which some users find restrictive. It also has fewer integrations and less advanced returns management features compared to alternatives. ### Which Returns Management tools do reviewers recommend instead of ZigZag? Reviewers recommend [AfterShip](https://www.g2.com/products/aftership/reviews) for its extensive carrier integrations (1100+), branded tracking pages, and strong customer support with 5 mentions praising support and integrations. [parcelLab](https://www.g2.com/products/parcellab/reviews) is favored for its AI-powered personalization, comprehensive post-purchase engagement, and high customization with 66 mentions of ease of use and 22 mentions of returns management. [FarEye](https://www.g2.com/products/fareye/reviews) stands out for last-mile delivery optimization, real-time tracking, and routing features, supported by 54 mentions of ease of use and 29 mentions of reporting. [Narvar](https://www.g2.com/products/narvar/reviews) is recommended for its seamless post-purchase experience, branded tracking, and self-service returns portal, with 58 mentions each of ease of use and customer experience, and 33 mentions of returns management. These alternatives provide more advanced features, better support, and greater customization than ZigZag, making them preferred choices for returns management solutions according to G2 reviewers. ### Why do users choose AfterShip over ZigZag? Users choose [AfterShip](https://www.g2.com/products/aftership/reviews) over ZigZag primarily due to its superior customer support, scoring 9.2 compared to ZigZag's 8.5, reflecting a 0.7-point advantage. AfterShip's extensive integrations with over 1100 carriers and branded tracking pages enhance the post-purchase experience, as noted in 5 mentions of integrations and 5 mentions of customer support. Its automation capabilities and tracking efficiency reduce manual effort and customer inquiries, saving time for merchants. AfterShip's platform is also recognized for its ease of use and setup, supported by 2 mentions each, and its ability to provide a seamless, professional tracking experience. 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