Top 10 BroadVoice Alternatives & Competitors

Top 10 Alternatives to BroadVoice Recently Reviewed By G2 Community

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Nextiva
By Nextiva
4.5/5
(3,435)
Product Description
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
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Categories in common with BroadVoice:
VoIP Providers
UCaaS Platforms
Contact Center
Cloud PBX Platforms
Call Center Infrastructure (CCI)

3CX
By 3CX
4.4/5
(529)
Product Description
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
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Categories in common with BroadVoice:
VoIP Providers
UCaaS Platforms
Contact Center
Cloud PBX Platforms
Call Center Infrastructure (CCI)

JustCall
By Saas Labs
4.3/5
(2,368)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Categories in common with BroadVoice:
VoIP Providers
Contact Center
Cloud PBX Platforms
Call Center Infrastructure (CCI)
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Genesys Cloud CX
By Genesys
4.4/5
(1,515)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Categories in common with BroadVoice:
VoIP Providers
UCaaS Platforms
Contact Center
Call Center Infrastructure (CCI)

RingEX
By RingCentral
4.1/5
(1,292)
Product Description
AI-powered communications that redefines customer engagement for modern teams.
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Categories in common with BroadVoice:
VoIP Providers
UCaaS Platforms
Cloud PBX Platforms
Call Center Infrastructure (CCI)

Webex Calling
By Cisco
4.5/5
(623)
Product Description
Webex Calling includes rich enterprise grade calling functionality, integrated with Webex Teams for messaging, and state of the art phones, headsets, video end points all leading to a seamless experience from the desk to mobile. With optional Webex Meetings and Cloud Contact Center, Cisco offers a full collaboration suite running on a scalable, geo-redundant and secure global platform.
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Categories in common with BroadVoice:
VoIP Providers
UCaaS Platforms
Cloud PBX Platforms
Call Center Infrastructure (CCI)

Ringover
By Ringover
4.6/5
(456)
Product Description
Ringover is the flexible cloud-based phone solution for businesses who want to improve the mobility and collaboration of their employees. Free unlimited calls. Fixed and mobile numbers from 65+ destinations. Seamless CRM integration. Advanced call centre features. Start your free trial today.
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Categories in common with BroadVoice:
VoIP Providers
UCaaS Platforms
Contact Center
Cloud PBX Platforms

CallTower
By CallTower
4.3/5
(354)
Product Description
CallTower provides cloud-based enterprise-class unified communications solutions for organizations worldwide.
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Categories in common with BroadVoice:
VoIP Providers
UCaaS Platforms
Contact Center
Call Center Infrastructure (CCI)

Aircall
By Aircall
4.4/5
(1,516)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
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Categories in common with BroadVoice:
VoIP Providers
Contact Center
Call Center Infrastructure (CCI)

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