# Wyvern Magic Reviews **Vendor:** Wyvern DM **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.2/5.0 **Total Reviews:** 4 ## About Wyvern Magic A fully featured CRM package for both sales and marketing teams. ## Wyvern Magic Reviews ### 1. Compromised when team is non-integrated, diverse and at customer sites. **Rating:** 2.5/5.0 stars **Reviewed by:** Nicole W. | Senior Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2021 **What do you like best about Wyvern Magic?** This tool is great only when the entire team is cohesive and kept in the direct feedback loop. But, for my case, we are distributors and we sit outside the main offices. We are not an integral part for internal CRM solutions, due to some internal policy reshuffling / re-Organization, M&A, etc. Culture dependent tool too. Not every account manager has a mindset to be active in such a tool. Exceptions include those who are a part of the building or purchasing team that trusts such software, which should build on inclusiveness and motivation among different employees. Perhaps, compulsory training to ‘communicate’ how an employee should use, write, or document customer feedback should make it work better. Or by giving suggestive lists of comprehensive details or descriptions, could help build transparency and trust .... Reminded me of a lotus notes database of sorts. **What do you dislike about Wyvern Magic?** I do not use this software. I do not know. I believe that this software should have a life cycle of 8 years to 10 years. I am not sure if this software would last beyond 6 months to 3 years. I think it works like a depository for any employee. This functionality could be documented in paper and pen. What would be the motivation for such an investment? **What problems is Wyvern Magic solving and how is that benefiting you?** Wyvern magic would help fill in the gaps that a Covid19 diversified team structure create and allow any other individual to perform or create a level field with internal staff WFH. Benefits include an external vision to any Organization. ### 2. Great product for any business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2021 **What do you like best about Wyvern Magic?** Wyvern Magic allows for a wide range of analytics to be accessed. **What do you dislike about Wyvern Magic?** Can be quite expensive as compared to rivals on the market. **What problems is Wyvern Magic solving and how is that benefiting you?** Business data is easily accessed using this product. ### 3. A fully featured CRM package for both sales and marketing teams. **Rating:** 5.0/5.0 stars **Reviewed by:** Eugene B. | Graduate Teaching Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2020 **What do you like best about Wyvern Magic?** Topnotch data service with great analytics result in this product arguably one of the top in the market. It allows you to integrate your marketing, sales and services teams into one place. Magic will be key to the entirety of your information. With takes care of or transfers from your site and email crusades, just as some other source you may have. With the entirety of this unified, we can make a solitary client see and guarantee that your information is being utilized successfully to consistently develop your business. Need various messages for your new clients contrasted with your greatest spenders? With Wyvern Magic, you can recognize those individuals and give precisely that. With this framework, set up your business is ensured to have more useful connections with new and existing clients the same. Wyvern Magic coordinates with most Email Service Providers to pull in all the most significant email measurements. This allows us to overlay this data with your customer purchasing feeds and trigger subsequent campaigns that should perform even better. **What do you dislike about Wyvern Magic?** One of the biggest disadvantage Wyvern magic comes with is that it is expensive compared to its competitors. Occasionally there are an excessive number of widgets to fill in when attempting to play out an apparently straightforward undertaking, there are not many things that I think could be better smoothed out for the client **What problems is Wyvern Magic solving and how is that benefiting you?** Overall ignoring the price disadvantage, you can generate the profit by data using their data service. With Magic, you can accomplish some exceptionally astute things with minimal measure of exertion. Support the executives, combination with deals, pre-occasion organization and the board revealing are across the board instrument. Therefore, you can invest more energy focusing on your business and expanding your income. ### 4. A brilliant data service solution **Rating:** 4.0/5.0 stars **Reviewed by:** Payel M. | Sales & Event Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2020 **What do you like best about Wyvern Magic?** Topnotch data service with great analytics make this product arguably one among the best in the market. **What do you dislike about Wyvern Magic?** A bit pricy compared to its competitors. **What problems is Wyvern Magic solving and how is that benefiting you?** Helped me with my business data. I can see a profit being generated by the data using their data service. ## Wyvern Magic Discussions - [What is Wyvern Magic used for?](https://www.g2.com/discussions/what-is-wyvern-magic-used-for) - [View Wyvern Magic pricing details and edition comparison](https://www.g2.com/products/wyvern-magic/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A44%3A07+-0500&secure%5Bsession_id%5D=6daeda62-88a7-4b02-869c-36961939a138&secure%5Btoken%5D=282ab517f1a1ae77d69d0fe1446bfec5f191b3ecf56f99949b70bb43b735c78b&format=llm_user) ## Wyvern Magic Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Wyvern Magic Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,155 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,579 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews)