Workativ Assistant Reviews & Product Details

Workativ AI is a no-code AI Agent platform for SMBs, startups, and enterprises to create AI Agents for employee IT, HR and workplace Support. Build AI Agents by connecting with SharePoint, Google Drive, Notion, Confluence, upload documents, or your knowledge base to instantly resolve employee queries, automate tasks, and streamline employee support. Connect Workativ with tools like Okta, Azure AD, Office 365, ServiceNow, Jira Service Management, Workday, Oracle HCM, SAP, Freshservice, Zendesk, Salesforce, BambooHr and 100+ apps to automate actions such as password resets, access requests, ticket creation, onboarding, and approvals. Deploy AI agents across Slack, Microsoft Teams, Web, and other channels for instant, intelligent self-service. Workativ enables faster resolution with a unified live-chat view, workflow analytics, and customizable AI security and guardrails. Workativ AI offers support in 95+ languages, personalises responses, and escalates to humans when needed. ISO 27001, SOC 2, HIPPA and GDPR compliant, Workativ ensures enterprise-grade security. Sign up and automate employee support with Workativ AI. Product Features AI Agent Builder – Train & Launch Fast Create AI agents using your knowledge base, documents, or integrated apps. Add instructions, define workflows, set persona, and test conversational flows effortlessly. Automate IT & HR Tasks with Integrations Connect to Okta, Azure AD, Office 365, ServiceNow, Jira Service Management, Workday, Oracle HCM, SAP, Freshservice, Zendesk, Salesforce, BambooHr and 100+ apps. Automate password resets, access requests, license assignment, onboarding/offboarding, PTO, FAQs, leave balance, salary enquiries, ticketing, benefits enquiries, and more. Multi-Channel Deployment Deploy AI agents across Slack, Microsoft Teams, Web, SharePoint or your intranet for seamless, always-on support. 95+ Language Support Deliver consistent, multilingual support for global teams and improve response accuracy at scale. Live Chat Escalation & Unified Shared Inbox Route complex queries to IT/HR teams in a shared inbox. Collaborate in real-time and manage conversations from all channels in one place. Workflow & AI Analytics Track usage, task success rates, AI sentiment, and automation ROI with actionable analytics to improve support quality and efficiency. AI Security & Guardrails Keep every interaction safe, compliant with security and guardrails such as PII sensitive data redaction and blocking, prompt injection protection, secrets and tokens masking, profanity filter and more. Enterprise-Grade Security SOC 2, ISO 27001, GDPR, HIPPA, PIMS, RBAC, Data Retention, MFA, SIEM Integration, PII Redaction, AI Security & Guardrails, SSO etc.