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SHR

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3 reviews
  • 2 profiles
  • 2 categories
Average star rating
3.7
Serving customers since
1987

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Star Rating

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SHR Reviews

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RM
Roxana M.
Roxanne M
08/05/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

The way to go when it comes to reservations

Windsurfer is a simple yet powerful tool to handle reservations. a. First off, it can concentrate a lot of information, and it is effortless to update and move things as you want them to be b. It is a very intuitive and friendly system, it only has one main window, and all the information is concentrated in different tabs, making it very easy to navigate c. When making a reservation, you don't have to move anywhere; all the information is concentrated on the same spot and visible at all times d. Looking for a reservation is very simple since you can use the name, phone number, email, conformation number, among other options e. The system has its database and keeps customer's contact information, which is very helpful when assisting returning customers since we deliver a more efficient experience f. The system can be connected to the property's website, and if for any reason a customer cannot complete a reservation and calls the customer service line, we can easily access the failed reservation to resume it. g. Since Widsufer is a web-based system, it has little to no issues, and it's typically speedy.
Verified User in Hospitality
UH
Verified User in Hospitality
11/17/2017
Validated Reviewer
Review source: Seller invite

3rd party

The product interfaces easily with our property management system
Verified User in Hospitality
UH
Verified User in Hospitality
10/24/2017
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

A Good Starter CRS

The discount management is easy to understand and master.

About

Contact

HQ Location:
Loughborough, England, United Kingdom

Social

@SHR_Global

What is SHR?

SHR (Sceptre Hospitality Resources) is a company that specializes in providing innovative technology solutions for the hospitality industry. They offer a range of products designed to enhance hotel operations and drive revenue growth, including a central reservation system, a customer relationship management platform, and a suite of business intelligence tools. These solutions aim to help hotels improve their distribution strategies, streamline operations, and deliver personalized guest experiences.

Details

Year Founded
1987