SynXis Enterprise Platform Reviews & Product Details

I have been using SynXis for 3 years now. It is user friendly and easy to understand. Whenever I hire new employees as a front desk agent they get trained in a hours with the SynXis system. Review collected by and hosted on G2.com.

There is nothing much but I wish they have web based platform. Review collected by and hosted on G2.com.

I like it if it's just used for regular hotel operations, but if it's used for running audit at a hotel it does take a lot more time to process than with other hotel PMS systems, it requires you to manually switch the tape out, manually do everything which takes a long time, otherthan that it's usually pretty fast, customer service is always nice and quick to help. Review collected by and hosted on G2.com.

Manually doing everything is a hassle. It takes up way too much time. When the system freezes, it really freezes and gets stuck there. Review collected by and hosted on G2.com.

It's easy to learn and beautifully color coded. Review collected by and hosted on G2.com.

It freezes a the time, multiple times an hour requiring it to be restarted. Review collected by and hosted on G2.com.

Cloud based application, easy to navigate as a revenue manager. Better than most hotel systems Review collected by and hosted on G2.com.

Changing rates is a little tricky, and there are small quirks you have to get used to when getting started with it. Review collected by and hosted on G2.com.

It does what it's supposed to most of the time. Review collected by and hosted on G2.com.

It is incredibly slow, buggy, and unintuitive with the layout. Review collected by and hosted on G2.com.

What I like the best about Synxis is its ease of use. You pick the location you want to book, enter in the arrival and departure dates, and then quickly you will see the room rates for each room type that is available in your inventory as well as other rate options. You can even type in corporate or group rates with one easy step. Review collected by and hosted on G2.com.

What I don't like about Synxis is the interfacing with our PMS system. Sometimes interfacing does not happen and we have to manually input reservations. Review collected by and hosted on G2.com.

What I like best is that it is a basic quick and easy to learn program. Review collected by and hosted on G2.com.

What I disliked was how complex they tried to make the programs seem by the confusing directions. Review collected by and hosted on G2.com.

nothing about this software. tech support persons also says this the worst of them they are working with. Review collected by and hosted on G2.com.

system hangs up, complex usage, system error Review collected by and hosted on G2.com.

User friendly program to make hotel bookings on a daily basis for both group bookings and individual bookings. Showed available rates for all possible discounts and specials happening at that time. Review collected by and hosted on G2.com.

There are repetitive steps throughout the program and it did not allow me to make multiple reservations at one time. Each reservation made had to be closed out before making another even if it was for the same person purchasing multiple rooms. Review collected by and hosted on G2.com.

As a cruise company. We used Sabre for our internal travel booking engine. When traveling for work, we would utilize it to find the best prices for when we needed to travel. I think this offered us a one-stop-shop for taking care of all of our planning. Review collected by and hosted on G2.com.

At the time (2 years ago) the interface could have used a facelift. Review collected by and hosted on G2.com.