--- title: SynXis Enterprise Platform Reviews meta\_title: 'SynXis Enterprise Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 19 reviews by the users' company size, role or industry to find out how SynXis Enterprise Platform works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 19 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Reservation url: https://www.g2.com/categories/reservation --- # SynXis Enterprise Platform Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by SynXis Enterprise Platform but has limited features. Are you part of the SynXis Enterprise Platform team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! SynXis Booking Engine provides an integrated solution to your hotel or chain website allowing you to gain control of the design and layout providing your guests a positive booking experience. * * * Seller [Aven Hospitality](https://www.g2.com/sellers/aven-hospitality) Discussions [SynXis Enterprise Platform Community](https://www.g2.com/products/synxis-enterprise-platform/discuss) Overview by Dana Centola Show More ## Top-Rated Alternatives [ ![Amadeus Central Reservations System](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amadeus Central Reservations System") Amadeus Central Reservations System 3.9/5(17) ](https://www.g2.com/products/amadeus-central-reservations-system/reviews) [ ![iHotelier](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "iHotelier") iHotelier 3.7/5(12) ](https://www.g2.com/products/ihotelier/reviews) [ ![Cloudbeds](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cloudbeds") Cloudbeds 4.2/5(41) ](https://www.g2.com/products/cloudbeds/reviews) [ View All Alternatives ](https://www.g2.com/products/synxis-enterprise-platform/competitors/alternatives) ## User Insights Average based on 19 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 4/21/2020 "Love SynXis hospitality platform" 5/5 What do you like best about SynXis Enterprise Platform? I have been using SynXis for 3 years now. It is user friendly and easy to understand. Whenever I hire new employees as a front desk agent they get trained in a hours with the SynXis system. Review collected by and hosted on G2.com. What do you dislike about SynXis Enterprise Platform? There is nothing much but I wish they have web based platform. Review collected by and hosted on G2.com. What problems is SynXis Enterprise Platform solving and how is that benefiting you? Direct billing, group block and the parents accounts are my favorite. Review collected by and hosted on G2.com. Show More 5/7/2020 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Small-Business (50 or fewer emp.) 3/3/2019 "If you run audit at a hotel I don't recommend synxis" 5/5 What do you like best about SynXis Enterprise Platform? I like it if it's just used for regular hotel operations, but if it's used for running audit at a hotel it does take a lot more time to process than with other hotel PMS systems, it requires you to manually switch the tape out, manually do everything which takes a long time, otherthan that it's usually pretty fast, customer service is always nice and quick to help. Review collected by and hosted on G2.com. What do you dislike about SynXis Enterprise Platform? Manually doing everything is a hassle. It takes up way too much time. When the system freezes, it really freezes and gets stuck there. Review collected by and hosted on G2.com. What problems is SynXis Enterprise Platform solving and how is that benefiting you? I haven't realized any, it's annoying manually doing everything. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 7/26/2019 "Buggy platform" 1/5 What do you like best about SynXis Enterprise Platform? It's easy to learn and beautifully color coded. Review collected by and hosted on G2.com. What do you dislike about SynXis Enterprise Platform? It freezes a the time, multiple times an hour requiring it to be restarted. Review collected by and hosted on G2.com. What problems is SynXis Enterprise Platform solving and how is that benefiting you? It's a good program for tracking. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Small-Business (50 or fewer emp.) 2/14/2019 "Overall Great Program, Just need to know the quirks " 4.5/5 What do you like best about SynXis Enterprise Platform? Cloud based application, easy to navigate as a revenue manager. Better than most hotel systems Review collected by and hosted on G2.com. What do you dislike about SynXis Enterprise Platform? Changing rates is a little tricky, and there are small quirks you have to get used to when getting started with it. Review collected by and hosted on G2.com. Recommendations to others considering SynXis Enterprise Platform: Make reports more structured Review collected by and hosted on G2.com. What problems is SynXis Enterprise Platform solving and how is that benefiting you? Revenue management, rate changes, inventory analysis, pricing strategy, report pulling Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 5/25/2019 "Slow and Unintuitive " 1.5/5 What do you like best about SynXis Enterprise Platform? It does what it's supposed to most of the time. Review collected by and hosted on G2.com. What do you dislike about SynXis Enterprise Platform? It is incredibly slow, buggy, and unintuitive with the layout. Review collected by and hosted on G2.com. What problems is SynXis Enterprise Platform solving and how is that benefiting you? Hotel management Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Tawni P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tawni P.") TP Tawni P. Brand Designer Small-Business (50 or fewer emp.) 1/12/2018 "Booking the Efficient Way" 5/5 What do you like best about SynXis Enterprise Platform? What I like the best about Synxis is its ease of use. You pick the location you want to book, enter in the arrival and departure dates, and then quickly you will see the room rates for each room type that is available in your inventory as well as other rate options. You can even type in corporate or group rates with one easy step. Review collected by and hosted on G2.com. What do you dislike about SynXis Enterprise Platform? What I don't like about Synxis is the interfacing with our PMS system. Sometimes interfacing does not happen and we have to manually input reservations. Review collected by and hosted on G2.com. Recommendations to others considering SynXis Enterprise Platform: It's great for hotels and the hospitality business. Review collected by and hosted on G2.com. What problems is SynXis Enterprise Platform solving and how is that benefiting you? The business problems we use to solve Synxis are calling the Synxis hotel partner lines to fix the issue. The benefits we have realized are that they will use a system on their end to view our computer screens/system on our end. So they can essentially control our computer to fix the issues we face. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 7/29/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Front office Supervisor" 2.5/5 What do you like best about SynXis Enterprise Platform? What I like best is that it is a basic quick and easy to learn program. Review collected by and hosted on G2.com. What do you dislike about SynXis Enterprise Platform? What I disliked was how complex they tried to make the programs seem by the confusing directions. Review collected by and hosted on G2.com. Recommendations to others considering SynXis Enterprise Platform: Be prepared for the program glitches after they update and fix another program. Review collected by and hosted on G2.com. What problems is SynXis Enterprise Platform solving and how is that benefiting you? The benefit is that it is easily intergrated into the other systems used by the other online companies use. For example Expedia. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mahbubur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahbubur R.") MR Mahbubur R. Team Lead, Brand Associate Marketing and Advertising Small-Business (50 or fewer emp.) 7/15/2018 "Worst Property Management software" 0/5 What do you like best about SynXis Enterprise Platform? nothing about this software. tech support persons also says this the worst of them they are working with. Review collected by and hosted on G2.com. What do you dislike about SynXis Enterprise Platform? system hangs up, complex usage, system error Review collected by and hosted on G2.com. What problems is SynXis Enterprise Platform solving and how is that benefiting you? hotel management. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Enterprise (\> 1000 emp.) 1/17/2018 "Booking Engine" 4.5/5 What do you like best about SynXis Enterprise Platform? User friendly program to make hotel bookings on a daily basis for both group bookings and individual bookings. Showed available rates for all possible discounts and specials happening at that time. Review collected by and hosted on G2.com. What do you dislike about SynXis Enterprise Platform? There are repetitive steps throughout the program and it did not allow me to make multiple reservations at one time. Each reservation made had to be closed out before making another even if it was for the same person purchasing multiple rooms. Review collected by and hosted on G2.com. What problems is SynXis Enterprise Platform solving and how is that benefiting you? SynXis helped me book on a regular basis with ease and setup links for groups with special rates to book on their own. Review collected by and hosted on G2.com. Show More 1/29/2018 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 1/15/2018 "Sabre Review" 4.5/5 What do you like best about SynXis Enterprise Platform? As a cruise company. We used Sabre for our internal travel booking engine. When traveling for work, we would utilize it to find the best prices for when we needed to travel. I think this offered us a one-stop-shop for taking care of all of our planning. Review collected by and hosted on G2.com. What do you dislike about SynXis Enterprise Platform? At the time (2 years ago) the interface could have used a facelift. Review collected by and hosted on G2.com. What problems is SynXis Enterprise Platform solving and how is that benefiting you? Internal travel planning organization. We were also able to see what our employee cruise rates would've been if we decided to book a personal leisure cruise within that product. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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