G2 reviewers report that Brex excels in user satisfaction, with many praising its user-friendly interface and the ability to easily upload receipts on the go. Users appreciate the convenience of tracking account balances while traveling, highlighting the platform's overall ease of use.
According to verified reviews, Volopay offers a strong focus on speed and convenience, allowing employees to use virtual or physical cards directly. This feature helps eliminate the hassle of out-of-pocket expenses and waiting for reimbursements, which users find particularly beneficial.
Reviewers mention that Brex's implementation process is notably quick and intuitive, with users noting that the initial setup was straightforward and required minimal effort. This contrasts with Volopay, which, while still user-friendly, does not receive the same level of praise for its setup experience.
Users say that Brex provides superior quality of support, with many highlighting the responsiveness and helpfulness of the support team. In comparison, Volopay's support is described as adequate but not as consistently praised, indicating a potential area for improvement.
According to recent feedback, Brex shines in its ability to manage expense reports efficiently, with users appreciating features like smart categorization and digital receipt management. Volopay, while functional, does not match the same level of sophistication in these areas, leading to a less seamless experience for users.
G2 reviewers highlight that Brex's overall performance in spend management is significantly higher, with users noting its robust features and effective integration capabilities. Volopay, while serving the mid-market well, struggles to compete with Brex's comprehensive offerings and overall user satisfaction.
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Brex
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For mid-sized companies looking to scale. Everything included in Essentials plus:
How has Brex been for you as a small business long term?
2 Comments
EL
Terrible customer service. Tried to add a new checking account for autopay. Had to delete the old accounts and is taking a week to reestablish the credit...Read more
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