Top 10 VICIdial Alternatives & Competitors

Top 10 Alternatives to VICIdial Recently Reviewed By G2 Community

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3CX
By 3CX
4.4/5
(522)
Product Description
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
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Reviewers say compared to VICIdial, 3CX is:
Slower to reach roi
More expensive
Easier to admin
Categories in common with VICIdial:
Contact Center

Convoso
By Convoso
4.5/5
(248)
Product Description
The most robust, feature-rich predictive dialer on the market today.
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Reviewers say compared to VICIdial, Convoso is:
More expensive
Slower to reach roi
Easier to admin
Categories in common with VICIdial:
Contact Center
Auto Dialer

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(585)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Reviewers say compared to VICIdial, Five9 Intelligent Cloud Contact Center Platform is:
Slower to reach roi
More expensive
Better at support
Categories in common with VICIdial:
Contact Center
Auto Dialer
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Talkdesk
By Talkdesk
4.4/5
(2,498)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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Reviewers say compared to VICIdial, Talkdesk is:
Slower to reach roi
More expensive
Easier to set up
Categories in common with VICIdial:
Contact Center
Auto Dialer

CloudTalk
By CloudTalk
4.4/5
(1,628)
Product Description
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
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Reviewers say compared to VICIdial, CloudTalk is:
Slower to reach roi
More expensive
Easier to set up
Categories in common with VICIdial:
Contact Center
Auto Dialer

Aircall
By Aircall
4.4/5
(1,495)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
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Reviewers say compared to VICIdial, Aircall is:
Slower to reach roi
More expensive
Easier to set up
Categories in common with VICIdial:
Contact Center
Auto Dialer

Dialpad Support
By Dialpad
4.4/5
(550)
Product Description
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
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Reviewers say compared to VICIdial, Dialpad Support is:
Slower to reach roi
More expensive
Easier to set up
Categories in common with VICIdial:
Contact Center
Auto Dialer

Ringover
By Ringover
4.6/5
(441)
Product Description
Ringover is the flexible cloud-based phone solution for businesses who want to improve the mobility and collaboration of their employees. Free unlimited calls. Fixed and mobile numbers from 65+ destinations. Seamless CRM integration. Advanced call centre features. Start your free trial today.
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Reviewers say compared to VICIdial, Ringover is:
More expensive
Slower to reach roi
Easier to set up
Categories in common with VICIdial:
Contact Center

CTM (formerly CallTrackingMetrics)
By CTM
4.5/5
(759)
Product Description
CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.
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Reviewers say compared to VICIdial, CTM (formerly CallTrackingMetrics) is:
Slower to reach roi
More expensive
Better at support
Categories in common with VICIdial:
Contact Center

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers