Vendasta AI Platform Reviews & Product Details

Vendasta is a platform our company will always use. For us, it is foundational. We utilize the Snapshots for every prospect and have found partners in the Marketplace that are good and very easy to work with. I appreciate the advancements they are trying to make with tools like AI WebChat and AI Receptionist.

If I was new to launching an agency, Vendasta would be the first and only platform I would purchase. Review collected by and hosted on G2.com.

We do not use their automations or CRM. There are just other companies out there that either make Integrations easier or unnecessary or just have more robust features. I also do not like Vendasta's billing for products and the cumbersome way to access who your being billed for and what product. I wish Customer Service was quicker to respond.

Onboarding and training is clunky - I wish there was a better way to really become a product expert. I took Bootcamp twice and still get twisted up on the different products. Review collected by and hosted on G2.com.

Very solid platform, we rely on the platform to run our business and deliver solutions to our customers. Review collected by and hosted on G2.com.

Lots going on and sometimes it’s hard to keep up with the development cycle and new features. Good problem to have as it helps us position our agency as innovative Review collected by and hosted on G2.com.

Even when I have a "dumb question", the staff always treats me with professional answers and makes me feel like a valued client. Vendasta has a complete array of products and services that are at my disposal, to help me make my agency run smoothly and handle lots of services to offer my own clients. Review collected by and hosted on G2.com.

I cannot think of anything that I dislike about Vendasta. They have always been there to help me with my platform, to help me navigate to where I need to go to solve my issues, and they have many resources, blogs, trainings, and help library to also help with my needs. THIS is a GREAT provider for my agency! Review collected by and hosted on G2.com.

The user friendly interface that is easy to get started and maximize it value Review collected by and hosted on G2.com.

The occasional bug experienced particularly on desktop Review collected by and hosted on G2.com.

It allows our agence to operate relatively efficiently even with our own internal friction. The platform is not restrictive, but is very flexible, allowing us to even use vendors who are not a part of their eco-system. Vendasta is always improving, which is helpful on many levels, but given it's human nature to seek shiny objects, Vendasta helps us satisfy this with our clients in a way that is still congruent with their overlall marketing plan. Review collected by and hosted on G2.com.

As with any cloud-based software platform, there are occasional bugs, but the Vendasta team is continually improving things. They are pretty good about fixing problems. And their support team generally responds within a day. Review collected by and hosted on G2.com.

The Vendasta Platform makes it easy to maximize the value an agency brings to it's clients. Through the comprehensive software product offerings, Vendasta partnerships, and the customizable white label business app that is tailored for each client, Vendasta offers an agency the tools they need to make a powerful impact on their client's online presence day 1.

The platform is backed by a top-notch customer service team and each Agency has the ability to be coached along the way by their very own Vendasta representative. These representatives are very helpful in explaining how the software works. They offer valuable insights towards your Agency's target business niches and help formulate a game plan that is both cost effective for your agency and impactful for your clients. This drives results. Period. Review collected by and hosted on G2.com.

I wish the business app could cosmetically tailored a little more to personalize the experience with clients using their inside sales teams to access the CRM and messaging features. (Client facing branding that includes the client logo with agency logo) Review collected by and hosted on G2.com.

Vendasta has helped our radio network become now just a 1-trick pony, but a comprehensive source for marketing and advertising to better serve our partners in today's digital economy. The products and services have been fantastic! The customer service has been very prompt and professional. I love using the all-in-one dashboard and now helping our partners to do the same. Review collected by and hosted on G2.com.

Since they offer so many various services, it can take a little while to get familiar with all of the options for your agency. Review collected by and hosted on G2.com.

They offer many types of software and services to new agencies starting out. Review collected by and hosted on G2.com.

Their tiered system. I started out paying thousands of dollars in my first year thinking I couldnt white label my services. Found out the starter version allows you to market your agency white labeled which saves money. I wasted too much money starting out when I should of have been on their starter/tier 1 account. I'm researching other options. Review collected by and hosted on G2.com.

I love our new POC at Vendasta, Brandon Kuse. He's knowledgable, approachable, and I appreciate his sales driven approach. Review collected by and hosted on G2.com.

So far it's great - still processing how to pitch all of this concisely, but I have been receiving all of the support I could ever need from Brandon. Review collected by and hosted on G2.com.

I like that it has a dashboard for customers, I like the idea of what Vendasta is trying to do Review collected by and hosted on G2.com.

They dont train their support very well, I think they spend all their time training people to sell sell sell. The make a lot of promoises they cant keep. Review collected by and hosted on G2.com.