Compare Birdeye and Vendasta AI Platform 
At a Glance
Market Segments
Small-Business (48.4% of reviews)
Small-Business (87.8% of reviews)
Entry-Level Pricing
Contact Us
$0.00 Per Month
Birdeye
Star Rating
(4,014)4.7 out of 5
Market Segments
Small-Business (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansVendasta AI Platform
Star Rating
(500)4.5 out of 5
Market Segments
Small-Business (87.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that the Vendasta AI Platform excels in its ease of installation, allowing users to set it up quickly for customers. This is particularly beneficial for small businesses looking for a cost-effective solution, as highlighted by users who appreciate its flexibility and straightforward training process.
- Users say that Birdeye stands out for its comprehensive review management, consolidating all reviews into a single platform. This feature has significantly improved online reputation for many businesses, making it easier to manage customer feedback effectively.
- Reviewers mention that while the Vendasta AI Platform offers useful AI agents that enhance business efficiency, some users feel it may not fully meet their specific workflow needs, indicating potential configuration challenges that could affect user experience.
- According to verified reviews, Birdeye receives high marks for its quality of support, with users noting the responsiveness and helpfulness of the support team. This level of service is crucial for businesses that rely on timely assistance to navigate their online presence.
- G2 reviewers report that the Vendasta AI Platform has a strong focus on AI-driven features, which help users connect with customers even when they are busy. This capability is particularly praised for reducing overhead costs and improving lead management.
- Users say that Birdeye provides a robust analytics dashboard that helps businesses track their performance and customer engagement effectively. This feature is essential for companies looking to make data-driven decisions to enhance their marketing strategies.
Pricing
Entry-Level Pricing
Birdeye
Starter
Contact Us
Improve reputation and rank at the top of local search.
- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
Vendasta AI Platform
Starter
$0.00
Per Month
$0 with $119/month minimum of wholesale products and services
- At Signing: $119 platform fee covers your first month.
- Month 2+: Each $1 spent on select products = $1 off your subscription fee.
- For startup agencies and solopreneurs getting started
Free Trial
Birdeye
Free Trial is available
Vendasta AI Platform
Free Trial is available
Ratings
Meets Requirements
9.3
3,449
8.8
348
Ease of Use
9.3
3,504
8.4
351
Ease of Setup
9.1
2,562
8.1
274
Ease of Admin
9.2
2,094
8.3
258
Quality of Support
9.4
3,282
9.1
335
Has the product been a good partner in doing business?
9.4
2,095
9.0
259
Product Direction (% positive)
9.4
3,393
8.7
309
Features by Category
Sales Force Automation
Not enough data
8.9
29
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
25
|
Verified
Not enough data
8.8
26
|
Verified
Not enough data
8.5
18
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
26
|
Verified
Not enough data
8.2
24
|
Verified
Not enough data
Feature Not Available
Marketing Automation
Not enough data
8.8
33
|
Verified
Not enough data
8.9
37
|
Verified
Not enough data
8.8
34
|
Verified
Not enough data
8.6
26
|
Verified
Customer Support
Not enough data
Feature Not Available
Not enough data
9.3
34
|
Verified
Not enough data
9.3
37
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
9.2
44
|
Verified
Not enough data
9.3
50
|
Verified
Not enough data
8.5
22
|
Verified
Mobile & Social
Not enough data
8.4
23
|
Verified
Not enough data
8.8
34
|
Verified
Not enough data
8.4
24
|
Verified
Platform
Not enough data
8.5
28
|
Verified
Not enough data
8.6
36
|
Verified
Not enough data
9.0
34
|
Verified
Not enough data
8.4
23
|
Verified
Not enough data
8.0
20
Not enough data
8.3
24
|
Verified
Not enough data
8.7
36
|
Verified
Not enough data
8.3
24
|
Verified
Integration
Not enough data
8.5
25
|
Verified
Not enough data
7.8
24
Not enough data
8.6
32
|
Verified
Generative AI
Not enough data
8.1
8
Agentic AI - CRM
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
Not enough data
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
8.6
43
|
Verified
Not enough data
9.0
42
Not enough data
8.7
41
Not enough data
8.6
39
Online Marketing
Not enough data
8.5
36
Not enough data
8.7
37
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
40
|
Verified
Not enough data
Feature Not Available
Lead Management
Not enough data
9.1
46
|
Verified
Not enough data
8.6
37
Not enough data
8.7
36
Not enough data
8.5
41
|
Verified
Not enough data
8.7
42
|
Verified
Not enough data
8.7
41
|
Verified
Not enough data
9.0
38
|
Verified
Not enough data
8.4
38
|
Verified
Campaign Management
Not enough data
8.9
47
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
8.7
50
Not enough data
9.1
46
Not enough data
8.9
50
|
Verified
Not enough data
9.0
48
Not enough data
9.0
45
Reporting & Analytics
Not enough data
8.9
58
|
Verified
Not enough data
8.6
56
Not enough data
8.3
51
|
Verified
Not enough data
8.6
45
Not enough data
9.0
51
Platform
Not enough data
7.8
50
|
Verified
Not enough data
8.2
49
|
Verified
Not enough data
8.8
52
|
Verified
Not enough data
7.6
34
|
Verified
Not enough data
7.9
26
Not enough data
8.3
48
|
Verified
Not enough data
8.0
31
|
Verified
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.3
36
|
Verified
Not enough data
7.4
33
Not enough data
8.3
39
|
Verified
Social Analytics
Not enough data
8.8(won by default)
30
Not enough data
8.6(won by default)
26
Not enough data
8.9(won by default)
32
Not enough data
8.6(won by default)
28
Not enough data
8.3(won by default)
26
Not enough data
7.7(won by default)
17
Not enough data
8.9(won by default)
15
Reports & Dashboards
Not enough data
8.7(won by default)
30
Not enough data
9.0(won by default)
29
Not enough data
8.9(won by default)
30
Not enough data
9.3(won by default)
18
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
8.8
383
|
Verified
Not enough data
8.6
383
|
Verified
Not enough data
8.8
387
|
Verified
Not enough data
8.9
382
|
Verified
Not enough data
Channels
8.9
401
|
Verified
Not enough data
8.9
389
|
Verified
Not enough data
9.0
400
|
Verified
Not enough data
8.1
323
|
Verified
Not enough data
8.4
315
|
Verified
Not enough data
Customers
8.9
388
|
Verified
Not enough data
8.8
376
Not enough data
9.0
385
|
Verified
Not enough data
8.7
370
|
Verified
Not enough data
8.6
351
Not enough data
Agentic AI - Conversational Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
28
Not enough data
8.5
28
Not enough data
8.6
29
Not enough data
Feature Not Available
Not enough data
8.7
29
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Billing
Not enough data
8.5
23
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
20
|
Verified
Not enough data
Feature Not Available
Dunning
Not enough data
8.5
13
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
8.7
20
|
Verified
Not enough data
8.6
18
|
Verified
Not enough data
Feature Not Available
Reporting
Not enough data
9.0
14
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
8.3
13
|
Verified
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
9.0
268
Not enough data
9.1
268
Not enough data
8.7
241
Not enough data
9.1
277
Not enough data
Feature Not Available
Not enough data
8.8
239
Not enough data
8.9
252
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
257
Not enough data
9.0
257
Not enough data
8.5
199
Not enough data
8.3
201
Not enough data
8.2
184
Not enough data
8.5
199
Not enough data
Agentic AI - SMS Marketing
7.5
35
Not enough data
7.6
36
Not enough data
7.8
35
Not enough data
7.6
34
Not enough data
7.6
34
Not enough data
7.7
35
Not enough data
Listing Management
8.9
453
|
Verified
9.0
47
|
Verified
8.8
422
|
Verified
9.1
45
|
Verified
8.5
380
8.9
41
|
Verified
8.8
446
|
Verified
9.0
43
|
Verified
Performance
8.9
494
|
Verified
9.0
43
|
Verified
9.1
502
|
Verified
8.9
46
|
Verified
Payment Processing
9.0
39
Not enough data
9.2
40
Not enough data
9.4
40
Not enough data
8.9
36
Not enough data
Administration
8.8
37
Not enough data
8.5
35
Not enough data
8.3
38
Not enough data
7.9
33
Not enough data
8.5
34
Not enough data
8.6
34
Not enough data
8.5
34
Not enough data
Payment Options
7.6
34
Not enough data
9.1
38
Not enough data
Security
8.4
33
Not enough data
Platform
8.5
34
Not enough data
8.4
35
Not enough data
Local Search Optimization
8.6
211
8.9
48
9.1
371
|
Verified
9.0
53
9.2
380
|
Verified
9.5
53
9.4
399
|
Verified
9.3
53
8.8
354
9.1
49
9.1
386
|
Verified
9.1
54
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Auditing & Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Task Creation
Not enough data
9.6
15
Not enough data
9.4
15
Not enough data
9.5
14
Not enough data
9.5
13
Task Management
Not enough data
9.4
16
Not enough data
9.5
14
Not enough data
9.5
13
Not enough data
9.6
15
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.6
416
9.0
34
8.4
410
8.6
32
8.7
419
8.6
27
8.4
399
8.8
27
8.8
410
8.9
33
8.4
409
9.2
20
Social Management
8.7
471
8.3
67
9.0
491
8.7
73
8.5
445
8.5
65
8.9
467
8.4
67
7.9
429
8.3
55
8.3
427
8.8
19
8.3
382
Not enough data
Agentic AI - Social Media Management
7.9
89
Not enough data
8.0
88
Not enough data
7.9
98
Not enough data
8.2
91
Not enough data
8.1
89
Not enough data
8.2
90
Not enough data
8.3
92
Not enough data
Analytics
8.7
490
Not enough data
8.9
484
Not enough data
8.7
462
Not enough data
8.0
412
Not enough data
Customization
8.5
419
Not enough data
8.2
402
Not enough data
8.6
429
Not enough data
8.4
410
Not enough data
Generative AI
8.6
353
Not enough data
8.7
353
Not enough data
Agentic AI - Experience Management
7.8
54
Not enough data
8.1
54
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
Responses
9.4
12
Not enough data
9.5
13
Not enough data
8.8
12
Not enough data
Automation - AI Agents
8.5
10
Not enough data
9.0
12
Not enough data
9.0
10
Not enough data
9.0
10
Not enough data
9.5
10
Not enough data
Platform
9.2
11
Not enough data
9.3
10
Not enough data
9.2
11
Not enough data
Autonomy - AI Agents
8.5
11
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
8.5
10
Not enough data
Generative AI
8.8
15
Not enough data
8.9
11
Not enough data
Patient-Centered Functions
9.0
211
Not enough data
9.3
214
Not enough data
8.0
189
Not enough data
8.8
209
Not enough data
7.8
186
Not enough data
Operations
8.8
212
Not enough data
8.7
201
Not enough data
8.2
204
Not enough data
8.8
199
Not enough data
9.0
204
Not enough data
8.0
193
Not enough data
7.9
187
Not enough data
Generative AI
Feature Not Available
Not enough data
Responses
8.8
233
Not enough data
8.7
231
Not enough data
8.7
222
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.0
238
Not enough data
8.8
225
Not enough data
8.9
234
Not enough data
8.9
227
Not enough data
Feature Not Available
Not enough data
8.8
222
Not enough data
9.0
235
Not enough data
Generative AI
8.4
157
Not enough data
8.7
149
Not enough data
Feedback Management
8.7
517
Not enough data
Feature Not Available
Not enough data
9.0
602
Not enough data
Feedback Analysis
8.7
523
Not enough data
8.8
529
Not enough data
8.7
518
Not enough data
Feedback Sources
9.5
682
Not enough data
9.1
583
Not enough data
Feature Not Available
Not enough data
9.0
547
Not enough data
Generative AI
8.7
425
Not enough data
8.8
418
Not enough data
Conversational Platform
8.8
387
Not enough data
Feature Not Available
Not enough data
8.8
342
Not enough data
8.9
313
Not enough data
Support Automation
8.7
332
Not enough data
8.7
340
Not enough data
8.8
333
Not enough data
8.6
299
Not enough data
Generative AI
8.4
236
Not enough data
8.4
234
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Rules & Configurations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.3
5
Security
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
8.3
5
Not enough data
Not enough data
Free Resources
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
9.4
6
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.6
181
Not enough data
8.6
178
Not enough data
8.1
169
Not enough data
Communication
9.0
355
|
Verified
Not enough data
9.1
380
|
Verified
Not enough data
8.6
265
Not enough data
9.2
356
|
Verified
Not enough data
8.4
242
Not enough data
Internal Use
8.8
500
|
Verified
Not enough data
9.0
348
|
Verified
Not enough data
8.7
267
Not enough data
8.8
271
Not enough data
9.2
333
|
Verified
Not enough data
8.7
268
Not enough data
Content Generation - AI Content Creation Platforms
7.7
23
Not enough data
8.0
22
Not enough data
8.4
22
Not enough data
Management - AI Content Creation Platforms
7.8
20
Not enough data
8.6
22
Not enough data
8.6
22
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
8.6
47
Not enough data
8.5
47
Not enough data
8.6
47
Not enough data
Consumer Intelligence
9.3
1975
|
Verified
8.5
98
|
Verified
8.6
1431
|
Verified
8.5
98
8.8
1626
|
Verified
8.5
88
|
Verified
Reporting
Feature Not Available
Feature Not Available
8.8
1632
|
Verified
8.5
91
|
Verified
9.2
1995
|
Verified
9.0
114
|
Verified
Media Monitoring
8.7
1638
|
Verified
8.7
106
|
Verified
8.7
1493
|
Verified
8.7
104
8.4
1272
8.7
89
In-House Management
Feature Not Available
8.7
47
Feature Not Available
8.8
48
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
8.1
306
Not enough data
8.0
288
Not enough data
8.2
324
Not enough data
8.2
291
Not enough data
8.1
295
Not enough data
8.1
288
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
8.7
35
Not enough data
8.8
30
Not enough data
8.6
23
Not enough data
9.5
29
Growth
Not enough data
9.1
35
Not enough data
9.1
36
Not enough data
8.9
38
Not enough data
9.2
28
Not enough data
9.2
36
Content
Not enough data
8.8
27
Not enough data
Feature Not Available
Not enough data
9.3
30
Not enough data
8.7
24
Support
Not enough data
9.5
29
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
5
Not enough data
7.8
6
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
5
Not enough data
9.0
7
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
Automation
8.3
8
Not enough data
10.0
6
Not enough data
7.7
5
Not enough data
Autonomy
7.7
5
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Birdeye and Vendasta AI Platform are categorized as Online Reputation Management, AI Agents For Business Operations, Marketing Automation, Multi-Location Marketing Platforms, Local Listing Management, Local SEO, AI Content Creation Platforms, and Social Media Management
Unique Categories
Birdeye is categorized as SEO Tools, Chatbots, Social Media Suites, Answer Engine Optimization (AEO), AI Customer Support Agents, Feedback Analytics, Experience Management, Payment Processing, Conversational Support, SMS Marketing, Patient Engagement, Customer Advocacy, Conversational Marketing, and Live Chat
Vendasta AI Platform is categorized as Social Media Analytics, Subscription Billing, CRM, Website Builder, Client Portal, WordPress Hosting, Task Management, AI Sales Assistant, Business Scheduling, Managed Hosting, and Customer Service Automation
Reviews
Reviewers' Company Size
Birdeye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vendasta AI Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.8%
Real Estate
9.5%
Construction
7.3%
Marketing and Advertising
6.4%
Medical Practice
6.2%
Other
60.8%
Marketing and Advertising
55.8%
Management Consulting
5.7%
Information Technology and Services
4.4%
Internet
3.7%
Computer Software
2.6%
Other
27.9%
Discussions
How do you delete a review you post on this site?
7 Comments
JC
Hi Kurt, to delete a G2 review, you can contact G2 support or log into your G2 profile. If you're referencing a review you left on a Birdeye site, feel free...Read more
What is BirdEye?
4 Comments
JS
It’s an Online Reputation and Social Media Management Platform.Read more
Are BirdEye reviews fake?
2 Comments
BW
Birdeye reviews are not fake. They aggregate reviews across the web from various sources such as Facebook and Google. Reviews can also be directly posted to...Read more
What’s the best way to land a client?
2 Comments
EB
Run the Snapshot Report and show them how they fair on the digital landscape.Read more
How has CalendarHero improved your scheduling processes, and what features do you find most useful?
1 Comment
BS
<p>I like Calendar Hero, especially the virtual assistant that emails me reminders and a meeting summary every morning. </p><p>I had to move away from...Read more
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