Vendasta AI Platform Reviews & Product Details

What I like best about the Vendasta AI Platform is the overall value it provides. It's easy to use, includes helpful tools and integrations, has reliable platform performance alongside experienced service and support. And the AI is incredibly useful and continues to get better. It's critical to the success of my business and I'm excited about every new enhancement they rollout. Review collected by and hosted on G2.com.

I think Marketing Services can do a better job using Task Manager. On occasion they have left open tasks and project statuses that have been completed. Weekly reports go out to clients and it makes us look bad when the report shows projects and tasks that are completed as not completed. Also the communication can be more consistently efficient. Often it is fast and then can be frustrating when for some reason it is slow. I'm optimistic that AI will help make this more consistent as time goes on. Review collected by and hosted on G2.com.

I really like that the Vendasta AI Platform is essentially an entire marketing agency in a box. It's super helpful because it provides all the fundamental marketing services a company should have, whether it's building a website, creating a blog, or managing a CRM. The seamless integration of these services makes it easy to track and run operations while serving clients effectively from one simple platform. I also really appreciate the ongoing live support from Vendasta. They have an entire academy with lessons on how to use AI, and even an AI agent for frequently asked questions, which is great because it can easily connect me with a live agent if needed. It's helpful to know I can book meetings to walk through confusion, and having both AI and human support has been invaluable as a solopreneur. The Vendasta AI Platform offers all this without the hefty cost of an enterprise plan. Review collected by and hosted on G2.com.

It would be helpful if they had an AI agent that actually makes outbound calls to prospects already in the CRM who are warm to hot leads. The one big challenge I have right now is that I'm still running my company part-time, and sometimes I don't have time to catch up with all my prospects listed for the day. Review collected by and hosted on G2.com.

I use the Vendasta AI Platform for marketing-related purposes for my clients, and it really helps manage tasks and automate routine work. It saves me time and energy by automatically handling day-to-day repetitive tasks and keeps everything organized, making it easier to manage multiple projects. I really like that it provides all possible help and tools under one platform to execute my marketing tasks, which is amazing. The AI feature is really helpful, generating high-quality marketing content and providing marketing ideas and a step-by-step guide, which is top notch. The initial setup was easy, with a step-by-step guide. Review collected by and hosted on G2.com.

Sometimes I get overwhelmed because of too many features. And it comes with many articles and documentation, it would be great if it can suggest the most suitable and exact documents according to the issue Review collected by and hosted on G2.com.

It’s been helpful from both a workflow and reporting standpoint, especially when it comes to giving clients clear visibility. It’s also nice to have all the products in one place, which makes things easier to manage overall. Review collected by and hosted on G2.com.

There’s a bit of a learning curve, and some features could be more intuitive, but overall it’s a useful tool for agencies that want to streamline their operations. Review collected by and hosted on G2.com.

I like the Vendasta AI Platform's online presence report. It reveals where all the clients' holes are with their online presence, making it a logical presentation to help close more business. Review collected by and hosted on G2.com.

The data aggregators seem to be inefficient and ineffective. Also, the listing sync doesn't seem to be solving the original goals it was set out to do. Review collected by and hosted on G2.com.

I like that the Vendasta AI Platform operates like a sales agent, always available for new website visitors. It really streamlines our sales process by updating our CRM automatically with the new lead's information. Additionally, the initial setup was fairly easy, taking only about 5-10 minutes. Review collected by and hosted on G2.com.

I find the AI Receptionist service clunky and not as smooth at collecting lead information compared to the AI chat platform. Review collected by and hosted on G2.com.

I like how easy Vendasta AI Platform is to use and how everything is organized in one place. It saves me time and makes managing clients' tasks much simpler. I find the client management, scheduling, and communication tools the most useful since they help me stay organized, keep track of follow-ups, and manage my daily tasks more efficiently. The initial setup was pretty easy and straightforward, which didn’t take long to get everything organized and start using the platform. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

While the product offering and platform are very large, it took a while to wrap my head around them and how they work. The team at Vendasta was very helpful and available to jump on calls to help out and demo if needed. Review collected by and hosted on G2.com.

It's A LOT to digest at first glance, and I am happy with everything. The only major downside that I have found so far is that there isn't a bookkeeping integration that works with the platform. They have a QuickBooks sync, but it's one-way from QB to Vendasta. I currently use FreshBooks, and there is no way to connect that either. So, if I wanted to invoice out of Vendasta, I would have to export spreadsheets and then compile the books manually. I ended up just deciding to stay with FreshBooks for invoicing and payments for now. Review collected by and hosted on G2.com.

I like the ease of use of the Vendasta AI Platform; it's pretty intuitive. I'm used to the Vendasta way of doing things, and there's a lot of support available. The live chat bot is the bedrock for me, and I've used that the most. The reputation AI has a lot of opportunities for me, and I like that. The knowledge base and support options are very helpful, and the online experience is well guided. I've been pleased with that. Review collected by and hosted on G2.com.

I think some of the timing with the training services have been problematic for me because my client's timing is often very different from what we would expect, and there's a little bit of rigidity to that. Review collected by and hosted on G2.com.

I like the apps availability in the marketplace and on business profiles. I appreciate having all clients in one place to manage with client data viewability. It's a good app I would use daily. The initial setup was easy. Review collected by and hosted on G2.com.

I find the AI capabilities not well organized, making it difficult to find what I'm looking for easily. Additionally, the after sign-up costs for features can add up, which is not great. Review collected by and hosted on G2.com.