---
title: DSS Reviews
meta_title: 'DSS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 98 reviews by the users' company size, role or industry to
  find out how DSS works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 98
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Creative Services
  url: https://www.g2.com/categories/creative-services
---

# DSS Reviews
**Vendor:** Foster Web Marketing  
**Category:** [Website Design Services](https://www.g2.com/categories/website-design)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 98
## About DSS
Are you frustrated that you don&#39;t have enough control over your website and marketing? Foster Web Marketing has built the solution for you and it is called DSS (Dynamic Self-Syndication). DSS is inbound marketing software with CMS/CRM capabilities that allows you to take control of your marketing and get your business to the next level. DSS has everything you need to manage your marketing easily and effectively. Manage your website, clients, email marketing, client feedback, reviews, social media posting, lead tracking and follow-up campaigns in one easy to use tool! Stop taping solutions together and use one smarter tool. One of the most compelling features of DSS is the built-in Customer Relationship Management (CRM), which gives you the power to manage your leads and contacts, build follow-up campaigns and email marketing blasts, and create and send email newsletters. No need to pay for separate tools or software! This is why DSS is not just a CMS like WordPress, but actually, a fully operational marketing software that will put you light years ahead of your competition!




## DSS Reviews
  ### 1. Great Service 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2018

**What do you like best about DSS?**

I love how I can get help no matter how small or big my problem is and they are always so sweet. They make my company's ideas become a reality with their team's help. 

**What do you dislike about DSS?**

I can't think of anything. I've had a great experience. 

**What problems is DSS solving and how is that benefiting you?**

Marketing our website 

**Official Response from Zach Stone:**

> Love the feedback!

Sounds like you're having a great experience, but let us know what we can do to give you a truly 5-star experience. We have a lot of additional services and educational materials that might help you get over that hump.

Thanks again!

  ### 2. My Experience with DSS has Been Excellent

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cassy C. | Web Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2018

**What do you like best about DSS?**

The Dashboard is easy to use and I have little issues finding where to go to get things accomplished.

**What do you dislike about DSS?**

We have had a few issues uploading videos.

**What problems is DSS solving and how is that benefiting you?**

We like having everything done through DSS including our email marketing. We were using another third party for that but now that it can all be done in DSS it's nice to have everything in one place.

  ### 3. DSS is easy to use and effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2018

**What do you like best about DSS?**

I am able to update my website immediately and I don't need to know HTML. DSS is also formatted so that the website looks modern and professional.

**What do you dislike about DSS?**

There is nothing that I dislike about this product.

**Recommendations to others considering DSS:**

Highly recommended.

**What problems is DSS solving and how is that benefiting you?**

I am given all the tools to optimize my website content and get top results in relevant Google searches. Also, it has an autoresponder and automatically saves and reports on web forms and traffic. These added benefits have allowed me to do away completely with expensive, much harder to learn and use CRM products.

**Official Response from Zach Stone:**

> Bob Battle,

You rock! 

Sincerely,

The Entire DSS & FWM Crew

  ### 4. DDS Simply Excellent

**Rating:** 4.5/5.0 stars

**Reviewed by:** Danelle S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2018

**What do you like best about DSS?**

It is very easy to use  I am not a programmer and I love the simplicity.  DDS allows our business to make its mark with individuality without requiring a change call every time we want to do something.

**What do you dislike about DSS?**

Sometimes I get confused with what gets placed where when it publishes but the preview feature allow me to see it before its published and make necessary changes

**What problems is DSS solving and how is that benefiting you?**

DDS allows us to have a strong internet presence.  We have a state of the art website that we are able to manage the content.

  ### 5. Easy to Update

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jason W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2018

**What do you like best about DSS?**

The simplicity of entering new content to our website.  I use it almost daily and the ease of use allows me to get things posted quickly

**What do you dislike about DSS?**

It makes managing the website source code impossible.  Having access to some of those features may be good.

**Recommendations to others considering DSS:**

It is very easy to use and u pload content to your site.

**What problems is DSS solving and how is that benefiting you?**

Getting information out quickly and keeping our potential customers up to date is what we are primarily using it for.  We also update the site consistently which helps us rank higher on Google.

  ### 6. Excellent and Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2018

**What do you like best about DSS?**

The ease which I can work on our website.

**What do you dislike about DSS?**

Not understanding how to do some things.

**Recommendations to others considering DSS:**

Like the old Nike ad used to say, "Just Do It!" There are other site-building companies out there but not one that I've used will back up their product like DSS/Foster.

**What problems is DSS solving and how is that benefiting you?**

It allows us to be able to keep and maintain a web presence. I have realized that we can utilize this to expand our presence. It gives us an outlet to outshine ALL of our local competition.

  ### 7. DDS is great!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ariana C. | Dentist, Health, Wellness and Fitness, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2018

**What do you like best about DSS?**

Dds allows me to see my website information concisely and accurately.  I like the easy hands on approach as well as the training and help!

**What do you dislike about DSS?**

I have no complaints!  It has exceeded my expectations!

**Recommendations to others considering DSS:**

Don’t hesitate!

**What problems is DSS solving and how is that benefiting you?**

My website is great and generating business!

**Official Response from Zach Stone:**

> That is so great to hear Dr. Clayton!

Keep up the great work and don't hesitate to reach out if you have any questions or would like additional training. 

Thanks!

  ### 8. My experience with DSS has been amazing. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher N. | Attorney and Partner, Law Practice, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2018

**What do you like best about DSS?**

DSS is a fluid and user friendly product that anyone can use with ease. 



**What do you dislike about DSS?**

There has been nothing so far that I am disappointed with DSS. 

**Recommendations to others considering DSS:**

No recommendations at this time. 

**What problems is DSS solving and how is that benefiting you?**

I really like the ease of use in posting blogs and videos. 

**Official Response from Zach Stone:**

> That is awesome to hear Chris! 

Please don't hesitate to reach out to our customer services team if you need any additional help with content writing or anything else.

Thank you for your feedback!

  ### 9. A solid content management platform backed by a kickass support team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2018

**What do you like best about DSS?**

DSS can do just about anything. When I can't find it, their team comes back with good answers quickly.

**What do you dislike about DSS?**

It can be hard to locate a feature sometimes.

**Recommendations to others considering DSS:**

It's not going to do everything for you: you still need to come up with content.

**What problems is DSS solving and how is that benefiting you?**

DSS has helped our firm rank at the top of our market year after year. Their team is patient and willing to educate our team about how best to use their platform.

**Official Response from Zach Stone:**

> Dan,

Thanks for taking the time to leave feedback!

Writing content can be daunting, but we're working on some of our own content right now that might help you with that task moving forward! We'll share that with you soon, but I think it'll help out a lot for Estate Planning topic ideas.

If you haven't already, cehck out the DSS tutorial walkthrough, which might give you some additional information on where certain features are located. 

Log into DSS > Help & Support > Take DSS Tour

Hopefully that helps!

  ### 10. Wouldnt choose anyone else

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2018

**What do you like best about DSS?**

The support! Any issue i have, the people are on it within 24 hours

**What do you dislike about DSS?**

Making newsletters...the design aspect is lacking. I use Adobe InDesign for designing flyers, newsletters, etc. and the design aspect in the back office isnt great and makes no sense why you have to do the steps you have to take to make a newsletter

**What problems is DSS solving and how is that benefiting you?**

Referrals! So easy to get so many referrals through DSS. Keeps us organized 

  ### 11. DSS is User Friendly and Easy to Learn

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2018

**What do you like best about DSS?**

Even when new features are added, DSS is very easy to navigate even for people who are not very computer savvy. It gives me great control over my website. 

**What do you dislike about DSS?**

I would like to be able to control how new web contacts are received from the forms on my site. New contacts are in a very central location, but I have not been able to figure out how to edit who revives notifications of a form being filled out. 

**What problems is DSS solving and how is that benefiting you?**

It gives me access to my web content unlike other providers. It makes me feel like I actually have input into and control over my website. 

  ### 12. Awesome customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2018

**What do you like best about DSS?**

Joanna always takes the time with me to figure out what is going on, no matter how much help I need.

**What do you dislike about DSS?**

It would be nice if I could make more edits to headings and things like that -- but I think that's a coding thing.

**Recommendations to others considering DSS:**

Take the time to learn all the moving pieces - it's worth it~

**What problems is DSS solving and how is that benefiting you?**

We are doing marketing -- DSS makes it easy

  ### 13. User Friendly System

**Rating:** 4.0/5.0 stars

**Reviewed by:** Edrie P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2018

**What do you like best about DSS?**

It is easy to use and makes updates very simple.

**What do you dislike about DSS?**

Customer service has declined. We have had issues getting a reponse.

**What problems is DSS solving and how is that benefiting you?**

DSS makes it very easy to update my website and keep it current. It is also easy to track what is going on with my website and contacts from it.

**Official Response from Zach Stone:**

> Hi Edrie,

We really appreciate the honest feedback! 

Customer service has always been an area we have taken pride in and prompt responses are extremely important to us. I will talk to the customer support team to figure out why anything would fall through the cracks and how we can make sure this is not a continued issue.

I will reach out to you directly with anything relevant I find out during our internal discussion. 

Thanks!

  ### 14. Professional

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hope H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2018

**What do you like best about DSS?**

I like DSS because it's very professional and works well for the company we work for. 

**What do you dislike about DSS?**

I wish I had a little more option to customize my own personal screen

**What problems is DSS solving and how is that benefiting you?**

We are solving the issue we were having with our patient who would email us. Its a lot more productive now

  ### 15. DSS User Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chelan H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2018

**What do you like best about DSS?**

I like that it has easy to use features and is user friendly.

**What do you dislike about DSS?**

I'm failry new to DSS and have not found a feature I dislike.

**What problems is DSS solving and how is that benefiting you?**

It is easy to teach and share. We are able to easily navigate and change our website features.

**Official Response from Zach Stone:**

> Glad to hear about your experience so far Chelan!

Please feel free to reach out to customer service if you ever run into any roadblocks or want to bounce new marketing ideas off us.

  ### 16. Reliable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2018

**What do you like best about DSS?**

I appreciate the dependability of the staff.

**What do you dislike about DSS?**

So far I do not have any dislikes as of yet.

**Recommendations to others considering DSS:**

Be sure you are coordinating with staff regularly to get the most out of your software.

**What problems is DSS solving and how is that benefiting you?**

We are trying to optimize our lead generation and conversion system

  ### 17. Excellent vehicle for managing your website

**Rating:** 5.0/5.0 stars

**Reviewed by:** J.P. G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2018

**What do you like best about DSS?**

DSS is a great vehicle for managing and adding content to your website anytime and from anywhere.

**What do you dislike about DSS?**

I no not have any issues with DSS for the purpose that I use it for.

**What problems is DSS solving and how is that benefiting you?**

Mananging and adding content to my website.

**Official Response from Zach Stone:**

> Content is king and we appreciate your feedback!

  ### 18. Office Assistant

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tracie T. | Office Scheduler, Medical Practice, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2018

**What do you like best about DSS?**

It is always reliable. And if there are ever any issues they are quick to help fix the problem

**What do you dislike about DSS?**

I cant recall having really any issues. 

**What problems is DSS solving and how is that benefiting you?**

Mostly communications with our patients are easier and quicker.

  ### 19. DSS is great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2018

**What do you like best about DSS?**

I enjoy how easy DSS is to use. Everything is formatted in a way that's easy to use.

**What do you dislike about DSS?**

Some things are difficult to find, especially when it's labeled incorrectly.

**What problems is DSS solving and how is that benefiting you?**

Things aren't exactly easily edited. 

  ### 20. It's been great so far.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2018

**What do you like best about DSS?**

I like the content management system. It's quick and easy to use.

**What do you dislike about DSS?**

I don't like the image/video uploading. Having to send it to the server can take some time.

**What problems is DSS solving and how is that benefiting you?**

Getting more patients.

  ### 21. Increases Referrals!

**Rating:** 5.0/5.0 stars

**Reviewed by:** LOVE LAW FIRM PLLC F. | Founder & Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2017

**What do you like best about DSS?**

By having a website that I can update at will, that is well designed and allows for flexibility, and that is easy to use, I get more referrals. More referrals means more business and that is a clear winner for me!

**What do you dislike about DSS?**

There's nothing that I dislike ... other than it took me so long to find it!

**Recommendations to others considering DSS:**

Do it now!

**What problems is DSS solving and how is that benefiting you?**

I can update content quickly and easily and I don't need to know anything about websites to do it! 

**Official Response from Zach Stone:**

> Francine,

We're so happy to hear you are having such a great experience using our solutions. Keep up the great work!

  ### 22. need more

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2018

**What do you like best about DSS?**

Changing our website is manageable after the learning curve.

**What do you dislike about DSS?**

I have to have several  data management companies because one cannot do it all

**What problems is DSS solving and how is that benefiting you?**

Referral management

  ### 23. New user

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2018

**What do you like best about DSS?**

I don't have much experience using DSS but it seems pretty user friendly if you know the system.

**What do you dislike about DSS?**

It is a bit cumbersome for new users like me. There are not very many obvious cues to help you navigate.

**What problems is DSS solving and how is that benefiting you?**

Creating and sustaining customer/client leads. It is beneficial that we can pull leads and make contact with potential patients at their convenience. 

**Official Response from Zach Stone:**

> Thanks for the feedback!

We're continuing to work on improving our DSS Help articles and making DSS as easy to use as possible. So, hopefully that will help with the learning curve moving forward.

If you haven't checked it out already; 

Log into DSS > Help & Support > Take DSS Tour

Hopefully that helps! 

  ### 24. easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2018

**What do you like best about DSS?**

DSS is very easy to use, even for beginners. 

**What do you dislike about DSS?**

Some of the features need updating a bit.

**What problems is DSS solving and how is that benefiting you?**

tracking leads

  ### 25. I use the website to blog 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2018

**What do you like best about DSS?**

I use the website to blog and overall it works great. I like that I can change the bio and other data, using links for each blog 

**What do you dislike about DSS?**

The only issue I have is with loading pictures and resizing. It’s really hard to format picture locations and size. 

**What problems is DSS solving and how is that benefiting you?**

It helps for reaching more people and patients 

  ### 26. OK, I guess

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2018

**What do you like best about DSS?**

Quick access to the leads generated by DSS

**What do you dislike about DSS?**

Too much repetitive and irrelevant information

**What problems is DSS solving and how is that benefiting you?**

Lead organization

  ### 27. Foster Web Marketing's DSS Exploded My Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew S. | Owner, Medical Practice, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2017

**What do you like best about DSS?**

DSS has user friendly interface with instructions to maximize SEO fields for those who don't know. That's great but...

...the best thing about DSS is how it handles the backend of the website. Their team keeps up with up-to-the-minute about changes in Google searches (and the others too) and is constantly changing code to allow us to thrive in search. They are the best I've seen!

It is the most versatile design, simple to publish text, video, and photos. It has a reliable RSS feed for broadcasting content to social media. Their customer support is second to none, which is so rare for the industry. 

Needless to say I'm a raving fan!!!!

**What do you dislike about DSS?**

 I have found very little that I dislike. There are sometimes design elements that I would like to change, but I am unable to do it myself. That, however, is largely due  to the fact that allowing the user to do so will hurt the coding of the site. Not really a complaint but a periodic frustration. 

**Recommendations to others considering DSS:**

While this product is by no means the least expensive, the benefits make it a substantial return on investment. I have not met an unhappy user to date!!

**What problems is DSS solving and how is that benefiting you?**

 I am a practicing physician and own a brick-and-mortar practice. Since using DSS, I have seen a 10 fold increase to my site traffic.  This has resulted in greater exposure and has at least doubled the new patients to my practice. It has tripled the number of surgeries that I do. This translates to a tremendous increase in revenue and an astounding return on investment. 

  ### 28. Powerful Easy to Use Website Management 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael J. M. | Partner, Law Practice, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2017

**What do you like best about DSS?**

DSS removes the red tape that other website legal marketers implement into their systems.  DSS allows the user to update and craft their website, without restricting content, or access to certain areas, and lets the user do what they want, when they want it, in real time without issue.

**What do you dislike about DSS?**

If there is anything to dislike, it would be the extreme depth to which DSS allows a user to access.  Although it is really not a negative aspect, it might not be as easy to use for someone unfamiliar with technology. 

**Recommendations to others considering DSS:**

If your practice relies on its web presence in any way, DSS allows your practice to grow in real time.

**What problems is DSS solving and how is that benefiting you?**

We have solved the issues of loading and delivering content in a real-time basis.  This only allows any potential client access to updated content, better conversion, and accessibility to our business or our legal team. 

The website itself has excellent image quality, and the flexibility of the layout is customizable for pretty much any need that the business has. 

The availability of support also separates DSS from its counterparts.  Support, whether live or on the web, is immediately accessible and there is no waiting for a rep to help you, or approve or review what you need done.  

  ### 29. There has been a definite learning curve, but we enjoy all the options and functionality

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2018

**What do you like best about DSS?**

Being able to organize campaigns and format our own emails and documents

**What do you dislike about DSS?**

Occasional issues with saving work in progress

**What problems is DSS solving and how is that benefiting you?**

We're able to stay in contact with our patients on a more regular basis and have things more automated

  ### 30. Foster Web Really Only Cares About the Moneu

**Rating:** 0.5/5.0 stars

**Reviewed by:** Alvin W. | owner, Law Practice, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2017

**What do you like best about DSS?**

I liked that I could use DSS but it was obnoxious that I had to pay an extra 500 a month to access my web site. 

**What do you dislike about DSS?**

The first charge every month on my account was at 4 am on the 1st day of the money.   It was about the money rather than delivering something that helped

**Recommendations to others considering DSS:**

I think it's a good product but there are others providing similar service for less money and who don't appear as greedy and grabby about the money. 

**What problems is DSS solving and how is that benefiting you?**

I've quit you guys

**Official Response from Zach Stone:**

> Alvin, 

We are very sorry to hear that you had a negative experience. Hopefully, you've found a marketing company who has the right solution for you and your law firm.

In the marketing software industry, auto-billing is pretty standard, but I am sorry you felt like the payment time frame was not ideal. We have many clients who prefer to pay by check, so that is always an option for anyone worried about being auto-billed. I apologize if this was not communicated to you directly during your time with us.

I know you were a client for over 7 years, so it's unfortunate you did not find the additional features and capabilities we added to DSS during that time helpful. It's definitely a different product than when you started with us. If you are only looking for website hosting, then I agree that there are better solutions out there for you. Our prices reflect a greater range of software capabilities and level of customer service support. However, if you are only interested in making a few tweaks to your website then DSS isn't the right solution for you. 

I hope you have found a more appropriate fit and wish you nothing but success!

  ### 31. Works well. Does trick

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2018

**What do you like best about DSS?**

Easy to go in and change things 
We can get reviews out to clients 

**What do you dislike about DSS?**

Personally not good with any marketing and tech stuff

**Recommendations to others considering DSS:**

Keep doing seminars to learn 

**What problems is DSS solving and how is that benefiting you?**

Reviews and clients and updating site 

  ### 32. DSS is user-friendly and a quick, efficient way to navigate through your website (and more!) 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2017

**What do you like best about DSS?**

I like that I am able to make edits to any page on the website at any time. It's like magic at my fingertips!

**What do you dislike about DSS?**

I haven't found anything I dislike up to this point! 

**Recommendations to others considering DSS:**

Play around with all the feature! It's definitely worth becoming familiar with all the shortcuts. 

**What problems is DSS solving and how is that benefiting you?**

We recently had to update the website to follow our State Bar of Texas advertising rules. Although I wasn't able to update the "technical" issues, I was able to search by each page and update the appropriate changes. I was finished within like an hour and did not have to reach out to any of the FWM staff - it was great! 

  ### 33. Excellent Product with Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve L. | Blogger about the Law and Commercial Real Estate, Law Practice, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2017

**What do you like best about DSS?**

The flexibility of the blogging and website software platform.

**What do you dislike about DSS?**

What do I dislike? I'm not sure for my purposes that there is anything for me to dislike. 

**Recommendations to others considering DSS:**

If you are willing to write, this is the software that will meet your organic marketing needs.

**What problems is DSS solving and how is that benefiting you?**

We are solving our marketing needs for organic searches. 

  ### 34. Love DSS!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ian W. | Senior Manager Marketing Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2017

**What do you like best about DSS?**

Convenience of CMS, CRM, and everything else that comes with DSS all in one place!

**What do you dislike about DSS?**

I don't "dislike" anything about DSS - there are a lot of things that I'd like to see improved but the biggest thing about DSS is the people behind it, and they're awesome.

**Recommendations to others considering DSS:**

If youre a lawyer or other service industry pro and want to do more than just "have a website" DSS is for you! 

**What problems is DSS solving and how is that benefiting you?**

Taking the time to do use all available features in DSS to do the little things better helps us improve our visitors experience and increase chances of achieving goals

  ### 35. Very user friendly 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Barbara G. | Marketing Director, Law Practice, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2017

**What do you like best about DSS?**

The whole system is very easy to use. I never have trouble solving problems or uploading content. 

**What do you dislike about DSS?**

Nothing so far! Everything is easy to understand and the support is fantastic. 

**What problems is DSS solving and how is that benefiting you?**

Easily updating our website with new content

  ### 36. User-friendly and friendly staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2017

**What do you like best about DSS?**

The software itself is easy to use, and the staff members are always there to help!

**What do you dislike about DSS?**

Don't have time to classify leads right now if that counts

**What problems is DSS solving and how is that benefiting you?**

Leads info access whenever needed. Easy to maintain websites.

  ### 37. Easy to use and it really works

**Rating:** 5.0/5.0 stars

**Reviewed by:** Walter R. | Owner, Law Practice, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2017

**What do you like best about DSS?**

Ability to add content easily and manage contacts

**What do you dislike about DSS?**

Using email is not easy to learn. Hard to figure out how to send individual emails

**Recommendations to others considering DSS:**

Sign up as soon as you cn

**What problems is DSS solving and how is that benefiting you?**

Increased web traffic

  ### 38. Intake for law firm

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2017

**What do you like best about DSS?**

DSS allows us to receive data from potential clients and lets us review the information before deciding if they could be a possible client.

**What do you dislike about DSS?**

Unfortunately we do get requests that are not relevant to what we do.

**Recommendations to others considering DSS:**

I'm not aware of the cost so I am not able to make a recommendation

**What problems is DSS solving and how is that benefiting you?**

None that I am aware of, our Marketing person would know more.

**Official Response from Zach Stone:**

> Thanks for your feedback! 

We'd love to help you improve your lead quality. There will always be some leads that come to you that don't quite match what you're looking for. However, if you are getting more irrelevant leads than relevant ones we can help you improve. It could be your firm is categorized incorrectly on external sites like Avvo or Yelp. It could also be content on your website that talks about something that you all do not do. There are a lot more other potential reasons for you receiving irrelevant leads, but those are the 2 most likely reasons. 

Please have your marketing person reach out to customer service (tickets@fosterwebmarketing.com) and we will setup a time to discuss how we can improve your lead quality.

  ### 39. DSS has taught me so much

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela H. | Marketing Manager, Law Practice, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2017

**What do you like best about DSS?**

DSS is very user-friendly. The FWM staff is able to customize the DSS experience to meet each business' specific needs. The content log and dashboard are very helpful.

**What do you dislike about DSS?**

When I make a blog, the DSS page is not an accurate reflection of how the blog will appear on the site.

**What problems is DSS solving and how is that benefiting you?**

Keeping content fresh and increasing web traffic by 437% in one year.

  ### 40. Easy Work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2017

**What do you like best about DSS?**

After you receive training it becomes habit, great search and edit features. 

**What do you dislike about DSS?**

teaching needs to be a little easier for dummies 

**Recommendations to others considering DSS:**

support is the best  , so much you can do with this  its unbelievable 

**What problems is DSS solving and how is that benefiting you?**

Phone,  who and where calls are coming from,, what pot work the best 

**Official Response from Zach Stone:**

> Thank you for such wonderful feedback! We're are going to be building out more and more helpful content to walk you through DSS features in the coming months. If there is anything you know needs better explanation please don't hesitate to reach out to customer service!

  ### 41. DSS Could Use an Update

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2017

**What do you like best about DSS?**

The analytics side of the platform is useful. 

**What do you dislike about DSS?**

The platform is difficult to navigate and newsletters are difficult to schedule and don't always go out at the time they are scheduled for. 

**What problems is DSS solving and how is that benefiting you?**

I like that it tells you when certain pages need to be updated more frequently. 

**Official Response from Zach Stone:**

> Thank you for the honest feedback! We're constantly trying to improve the features and UX of DSS. Honest feedback is the best way to improve, so we appreciate the feedback!

Sorry to hear you have had email newsletter scheduling issues. We have made a lot of improvements in our email deliverability in the last few months, so hopefully, this isn't as big of an issue anymore. If it is, please let us know!

If you have any specific navigation update recommendations we'd love to hear them. Feel free to share your feedback with customer service (tickets@fosterwebmarketing.com).

  ### 42. DSS does everything - simply.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike C. | Consumer Financial Protection Attorney, Legal Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2017

**What do you like best about DSS?**

DSS is totally user-friendly - you tell it what to do and it does it. Plus, it's constantly being optimized for SEO results.

**What do you dislike about DSS?**

The fact that there's so much capability that I'm not using.

**What problems is DSS solving and how is that benefiting you?**

I'm doing internet direct marketing and this is the perfect tool for testing and refining my messages.

  ### 43. Super friendly team, easy to use interface and 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas F. | Webmaster, Primary/Secondary Education, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2017

**What do you like best about DSS?**

The people at FWM are really kind and supportive. They're always willing to help and brainstorm with you.

**What do you dislike about DSS?**

There isn't much to say about dislikes. 

**What problems is DSS solving and how is that benefiting you?**

It made it infinitely easier to take control of my website, as well as to access useful data in support of increasing our web presence.

  ### 44. Looking for an all-in-one solution for managing your website? Look no further...

**Rating:** 5.0/5.0 stars

**Reviewed by:** George M. | Owner, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2016

**What do you like best about DSS?**

Practically every aspect of your website can be managed in the DSS back-end. Unlike some open source content management systems like Wordpress, Joomla, etc., you don't have to install and maintain multiple plugins, and you don't have to update the version of the CMS every time a new one is launched. Everything is maintained for you. I'm a professional SEO consultant, and I can honestly say that I've been able to achieve better results for clients using DSS than I have for clients using other content management systems.

**What do you dislike about DSS?**

There are certain hard-coded aspects of the websites which can't be edited by the user, but through a quick e-mail these can usually be updated. I love the reporting feature where it shows how many phone calls/emails/live chats are generated on a monthly basis, maybe some advanced functionality when it comes to the reporting but I don't really have many complaints.

**What problems is DSS solving and how is that benefiting you?**

I am helping a legal client improve his online visibility through organic search engine optimization. DSS is extremely SEO-friendly, I would definitely recommend using it for any law firms looking for a DIY solution.

  ### 45. Very Intuitive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Addison A. | Marketing Assistant, Law Practice, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2016

**What do you like best about DSS?**

DSS is very easy to navigate and figure out what you're doing. I like that it's easy to find specific pages and understand how everything connects. I also like that you can alter things in HTML code if you know how.

There are some heavily coded pages but the DSS makes it simple enough to adjust them without screwing up the coding. It's really easy to incorporate videos and web forms with other pages.

**What do you dislike about DSS?**

Not much that I'd say I dislike. I think it could be a little easier to incorporate photos in certain contexts.

**Recommendations to others considering DSS:**

I've used several different content management softwares in the past and found DSS extremely easy to learn. I usually have a number of things that bug me about every software but I can't think of anything that's really inconvenient about DSS. Everything is really convenient and there's always a way to do everything you need to do.

And if you notice something that's awry, you can let them know and they might be able to fix it.

**What problems is DSS solving and how is that benefiting you?**

We've had a number of specific requests and the FWM team has been very flexible with us. We've changed the entire look of our website a few times, which isn't an easy task.

**Official Response from Zach Stone:**

> Addison,

Thank you for the great feedback! We are always looking to improve DSS and its user experience, so we will definitely take a look into making the photo upload and placement feature even more intuitive. We are actually making some navigational changes in the next couple of weeks that I think you will enjoy.

We appreciate your kind words and you are a great client to work with.

Thanks!

  ### 46. DSS 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2017

**What do you like best about DSS?**

DSS has been helpful for our legal business and has resulted in increased revenue.

**What do you dislike about DSS?**

Nothing comes to mind as disliking this product.

**What problems is DSS solving and how is that benefiting you?**

Legal business.

  ### 47. Easy, intuitive process to add content to our web page

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tony S. | Lead Instructor, Legal Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2016

**What do you like best about DSS?**

Ease of copy/paste and photo placement and placement of links.  It's easy to spell-check and compose in Word, then use the copy/paste feature to import my text. Also enjoy the cropping and placement features for adding photos to articles. 

**What do you dislike about DSS?**

Difficulty adding offers to content pages, but support team alleviated the problem. I found out it was my error on adding content, not the programs. 

**Recommendations to others considering DSS:**

great marketing tool, support and professionalism.

**What problems is DSS solving and how is that benefiting you?**

Great marketing outreach tool. We have increased the number of views to our web pages by utilizing techniques, tools and videos suggested by DSS.  Sharing our professional articles to social media has also strengthened our validity in our community and among our clients.

**Official Response from Zach Stone:**

> Tony,

Sorry to hear you have had issues adding offers to your content pieces. We are currently redesigning your website, and one of the features we will turn on for you during this process is the offer assignment module. This feature will make it much easier for you to add a specific offer to any page of your website. 

If you have any further issues adding offers, or anything else to your website please don't hesitate to submit a customer service ticket, or give us a call at 888-886-0939. 

Thank you for your continued support!

  ### 48. Easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2016

**What do you like best about DSS?**

Very simple and thorough. It is easy to find what I need and everything is clearly labeled. 

**What do you dislike about DSS?**

Sometimes the videos can take longer to process.

**What problems is DSS solving and how is that benefiting you?**

Makes SEO simple. 


## DSS Discussions
  - [How does DSS help me with online reviews?](https://www.g2.com/discussions/online-reviews) - 1 comment, 2 upvotes
  - [Does DSS have CRM functionality?](https://www.g2.com/discussions/functionality-e37000c5-5366-47e8-bdeb-83c1c09c6a38) - 1 comment, 1 upvote
  - [Will DSS help me manage my social media?](https://www.g2.com/discussions/social-media-bfdd84d6-9792-43fe-890c-105c61c34d38) - 2 comments, 1 upvote
  - [What kind of businesses work best with DSS?](https://www.g2.com/discussions/industries-fbc069e0-0b03-4dce-82f4-4f95b1b1dbf4) - 1 comment, 1 upvote
  - [Does DSS integrate with other software tools?](https://www.g2.com/discussions/integration-c5b06b57-0ff8-42c6-9f04-7a0529d0a9ab) - 1 comment, 1 upvote

- [View DSS pricing details and edition comparison](https://www.g2.com/products/dss/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-02+09%3A54%3A47+-0500&secure%5Bsession_id%5D=55bb13c7-9790-4c27-87ba-591766a5cde4&secure%5Btoken%5D=7fd9584bb08822521cd3a0f2a0d382980515348dc02ff61531088a8a31749c37&format=llm_user)

## DSS Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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