
All CRM helps with implementing the new modules of SO we want to use. Also they help connecting SO with our ERP system. Review collected by and hosted on G2.com.
We use All-CRM in Deventer but it was not in the list. They respond fast and do good job in helping and advising us in our current update of SO to make more use of SO. Review collected by and hosted on G2.com.
There is so much to like about DSS. We are able to upload our own content (articles, blogs, FAQs, images, videos, and books). We love the dashboard because it allows us to track metrics. DSS is intuitive, smart, and reliable. We don't have to wait on anyone to find time to post content for us - we can do it ourselves. It's hard to mess DSS up because it functions so easily and reliably. Review collected by and hosted on G2.com.
I'm not certain there is anything I can think of that I dislike. I would have to sit for a very long time to find something. Review collected by and hosted on G2.com.
DSS is perfect for tracking how well our business is doing with traffic to our website. Working in marketing it is important to keep track of how you are doing month to month. Google analytics only goes so far. Review collected by and hosted on G2.com.
There is not much to dislike. The only issue I personally have, is when working on campaigns, newsletters, or other email services, if you leave it inactive for about 10-15 minutes it will automatically log you out. It always saves your progress, but maybe allowing more time between logging out would be great. Review collected by and hosted on G2.com.
We have been working with Foster for years because they are the best at what they do, they quickly respond to any information requests and the customer service is off-the-chart fabulous! You will feel like you have your own personal SEO assistant helping you reach your internet goals when you're working with the Foster team. A lot of people will say they can get you to the first page of Google but Foster actually tells you how to get there and we've gotten there (& stayed there) thanks to them. Hands down, SEO geniuses! Review collected by and hosted on G2.com.
I can't think of anything I do not like working with the team. Review collected by and hosted on G2.com.
I like that if I have a question or concern, I get fast and courteous support! Everyone is always so nice and helpful. They go above and beyond.
The system is easy to use as well. After many years of working with FWM and the DSS system, I feel like they are always working to improve things and create new features that work for our office. Review collected by and hosted on G2.com.
There is nothing outstanding that I dislike about DSS. If I had to choose one thing, it would be the capacity to compress images within DSS. Review collected by and hosted on G2.com.
DSS allows me to make additions to my website as easily as I can send an email. For someone like me, who is technologically challenged, it is a great relief to feel in control of my website. I no longer have to rely upon a “web master“ to make changes to my website. I can do this on the fly myself.
I also like the fact that the people at Foster web marketing have given me the instructions and knowledge to truly understand the hell and way of keeping my website Current.
DSS is easy to use and is even “fun”. Review collected by and hosted on G2.com.
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There is nothing I dislike about DSS Review collected by and hosted on G2.com.
Our contact at DSS (Cody) was always responsive, never condescending, and constantly adding value. A consistent monthly meeting with a detailed report provided ways for us to grow month to month. I like the customized nature of the platform. You can be as hands on as you would like, or you can turn it over to the experts and learn how to use a different aspect through webinars little by little. Review collected by and hosted on G2.com.
My least favorite part is not being able to be closer to meet in person! The most difficult aspect for me to master currently is the email platform-- as far as building newsletters, e-blasts, etc. The building program isn't as intuitive as I would like for it to be. I would be more inclined to send out emails, etc. if I better mastered the program. Review collected by and hosted on G2.com.
The world is full of internet marketing charlatans ready to take your money in exchange for empty promises. Unlike so many of the internet marketing vultures out there, you can actually trust what they tell you about what works and what doesn't in the world of online marketing. The FWM team is also great to work with. They are responsive and knowledgeable. Review collected by and hosted on G2.com.
Since I have to put a dislike here, I will say a FWM site is not inexpensive. It is also worth every penny if you take the time to follow their guidance. There is no marketing magic bullet and the FWM team is very up front about that. But if you follow what they tell you to do and what NOT to do, you will get a great return on your investment. Review collected by and hosted on G2.com.
Everything is organized and at my fingertips. It's a great way to sift through otherwise intimidating data without feeling overwhelmed. Review collected by and hosted on G2.com.
The site can be difficult to navigate at first. My advice is to absolutely take the training course to help familiarize yourself with important features. Review collected by and hosted on G2.com.
DSS has taken an Old School computer operator into the 21st Century. When we started with Foster Web over 7 years ago, I had no experience with websites, mass emailing, etc. Now I work in DSS at least weekly, sometimes daily, updating our website, sending out e-mail blasts, entering contact info, etc. The program is very user friendly, as if I can figure it out with my limited skill set, than I think most people can as well. Their support is also awesome. If there is something new that I want to do, there is always someone to help walk me thru it and learn how. Review collected by and hosted on G2.com.
I honestly can't think of anything that I don't like about it. Review collected by and hosted on G2.com.
The ability to design and update our website plus keep it maintained on a regular basis makes DSS a really great choice. . .especially for us! Review collected by and hosted on G2.com.
It took a bit of time to learn and understand some of the aspects of it. (However the updates that the Foster team has implemented along with the learning software makes this an AMAZING tool) Review collected by and hosted on G2.com.
I like the easy-to-understand user interface. Everything is structured in a way that makes it fairly simple for someone unfamiliar with internet marketing to begin generating content, setting up an e-mail newsletter, etc. Review collected by and hosted on G2.com.
I'd like to see more e-mail templates offered for newsletters. E-mail marketing is absolutely essential for most businesses today and the template options are quite limited. I would also like more tools for content development and easier distribution for videos. Review collected by and hosted on G2.com.
The FWM DSS system is your "one place to look" to organize your online marketing. It tells you what you've done but more importantly, what you need to do to keep up with the competition. My team and I rely on DSS for our online "to do" list to make sure that we continue to dominate the Internet marketing space in our area. Review collected by and hosted on G2.com.
There isn't much to not like. It can be overwhelming until you get used to the "firehose" of information it is giving you about your online legal marketing. Review collected by and hosted on G2.com.
Dynamic Self-Syndication (DSS) is a well thought out platform. It allows you to maintain your website, update content, manage an email list, view your marketing statistics, create effective drip campaigns and much more. It has been easy to learn and our business is thriving in part because of DSS. Review collected by and hosted on G2.com.
DSS has been well tested and is glitch free from my perspective. There is no issues with the software and the support has been excellent. Review collected by and hosted on G2.com.
I like that all of the content for my law firm is easy to manage. It's all laid out right in front of me, and I can maneuver through the site easily. I also like that DSS explains certain features in the articles, such as what the headline, summary, and title will be used for and where it will show up. The analytics on the home page are a huge help in determining which marketing strategies really work. I incorporate that information into every monthly report. Review collected by and hosted on G2.com.
The hardest thing about using DSS is the formatting. It takes me about 20 minutes longer than it should for everything that I write because the formatting constantly has to be adjusted. It's impossible to copy and paste with the same formatting, and I usually have to retype everything. I also don't like that when I search something using the exact words of the title, it doesn't pop up. But, if I type something related to the title, the article that I want comes up. Review collected by and hosted on G2.com.
The layout and dashboard is intuitive and very user-friendly. Review collected by and hosted on G2.com.
There is nothing I dislike about this product. However, if I had to pick something it would be that it is proprietary software. Review collected by and hosted on G2.com.
DSS is a fantastic tool for “back of the house” website modification. It is pretty easy to use so changes to your website can be done in minutes. Review collected by and hosted on G2.com.
DSS is the easiest content modification program. The hardest part is actually sitting down to write updates and new content. Review collected by and hosted on G2.com.
I like that it is easy to navigate and I have the ability to make direct edits to our website. I also really like the way the dashboard is set up. There is so much I like about it! Review collected by and hosted on G2.com.
I have not found anything I dislike.The developers are really open to feedback and continually working to make it the best it can be. They have excellent support if I ever need help. Review collected by and hosted on G2.com.
Disclosure: I have never before used a CRM so my experience may not be as valuable for comparison purposes as others who have. In fact, my requirements for a client database perhaps aren't nearly as extensive as those of other firms--in fact, I've long utilized a simple FileMaker database for my practice. That said, DSS seems a rather expensive ($750 per month) license required to keep my contract with my website developer. The early training I received on the system was, in my opinion, negligible. In fact, it's mostly by looking around the system on my own that I've been able to learn some of its possibilities. Now, in a world where my time was endless, this would be fine, I suppose, but it seems a rather poor way to learn while also trying to run a law practice. Review collected by and hosted on G2.com.
See above--the training on DSS is terrible and it's, in my opinion, wildly expensive. As noted above, perhaps other systems are more as I have never used one--but from what my friends who use other systems tell me, DSS is more considerably more expensive. Review collected by and hosted on G2.com.
The ability for me to control all the content on my website. I don't have to go through anyone to make changes or add information. Review collected by and hosted on G2.com.
No complaints. The system is easy to use and the team is always there to quickly answer questions and provide guidance. Review collected by and hosted on G2.com.
FWM isn't a one-and-done web company; they give you continuing education, keeping you at the cutting edge as the online world continues to change, and help you gain control and traction for your business rather than just throwing advertising dollars at the wall hoping something will stick. They're also the only online platform for lawyers that I'm aware of that integrates both a dynamic website (easy to add your own content) as well as a CRM. Review collected by and hosted on G2.com.
They're a bit pricey, but they're worth it Review collected by and hosted on G2.com.
I like that I am able to go to a "one stop shop" to edit, add or delete items on our website. I can go in at any given time and post a blog, article or create a landing page. If I have any questions, I can easily submit a ticket and almost always receive an immediate response to help figure out the issue. Review collected by and hosted on G2.com.
I wouldn't say dislike, but it would be helpful if when filtering through and categorizing the contacts each month that it didn't take me back to the first page. I.e. if I am categorizing the 50th contact and click 'save', I am brought back to page 1 rather than the current page I was on. Review collected by and hosted on G2.com.
I'm a solo practitioner so costs are always a concern. I've always used WordPress. But you get what you pay for, that's the reality. Foster Web, to me, is the gold standard. The DSS platform makes it easy to do everything necessary for digital marketing. The support staff is amazing. Review collected by and hosted on G2.com.
It's expensive, no doubt but fair for what you get. Review collected by and hosted on G2.com.
How easy it is to use. I like to practice law. I do not like to have to mess around with computers just to get them to do what I want. If I am going to kick something, it had better be my opponent in court, not my computer. I need easy. DSS makes my marketing updates easy. Review collected by and hosted on G2.com.
I don't use the CRM portion of it and I don't like that CRM stuff is on my dashboard. I wish there were a way to "hide" those features for those of us that do not currently use it. Review collected by and hosted on G2.com.
DSS allows our entire marketing team access to manage our website content, monitor analytics, access leads and maintain profiles. This is a tool that gives us a step up on our competition. Review collected by and hosted on G2.com.
Some of the social media management aspects of DSS are not as robust as other tools on the market, but the team at Foster Web Marketing is always working on improving its offerings and staying at the forefront. Review collected by and hosted on G2.com.