UserGems Reviews & Product Details

My favorite part of UserGems is the ROI per time I spend. They send us automated emails of new previous users (i.e. UserGems) on a weekly basis without any work on my end. From there, I have a curated list of potential hot leads that could be raving fans of our product at a new company. Review collected by and hosted on G2.com.

I wish there was even deeper CRM integration that easily highlight the involvement of the previous UserGem - a scoring method per se of value. A couple of ideas would be if they were a power user, simply had a log in, or were involved in the original deal cycle. Review collected by and hosted on G2.com.

Their support team and resources make using the product a breeze. Just follow what they say and you'll be off to a great start. Review collected by and hosted on G2.com.

Nothing specific comes to mind. I have not had any issues present themselves. Review collected by and hosted on G2.com.

I think the entire concept of UserGems is fantastic. Perfect tool for anyone in sales. Gaining insight into prospects who have worked with our company in the past is a huge key to success and growth. Review collected by and hosted on G2.com.

As many leads outsourced by third parties come, it's sometimes hard to have the most update information (new phone number, new email, new title) but it's a part of growing and learning with the third party vendors and in this case UserGems is one for my company. Review collected by and hosted on G2.com.

User gems helped our Revenue i.e sales team to drive out Bigger pipeline and faster sales cycles by delivering our partners that are most likely to buy. It offers an Untapped channel for High-Conversion leads. Review collected by and hosted on G2.com.

User gems don't offer a free trial which becomes difficult for people who want to test and try on free versions. But it's ok as it gives the best in class accuracy. Review collected by and hosted on G2.com.

It gives our BDR team a better area to focus that will turn into my opps and turn into actual revenue! Review collected by and hosted on G2.com.

So far, I have no issues, super easy to use and alerts go straight to BDR's! Review collected by and hosted on G2.com.

I like that it shows me their new and old title and when they transferred companies. Review collected by and hosted on G2.com.

I'm not entirely sure. I've only been using them for the last couple months and they seem to help me prospect companies faster and provide a warm outreach. Review collected by and hosted on G2.com.

UserGems does a great job making it easy to find former users/decision makers of our software. Review collected by and hosted on G2.com.

The dashboards could use a little work, but those are secondary. Review collected by and hosted on G2.com.

UserGems automates who is a past user of your product quickly and efficiently. Love the auto emails telling me of new usergems for my accounts and how it makes it so easy to reach out. Review collected by and hosted on G2.com.

I've found on very few usergems that the information (either email or name or whether that person even currently works at said company) is accurate. This is very rare though. Review collected by and hosted on G2.com.

UserGems allows you to get data that is game-changing for your business Review collected by and hosted on G2.com.

The UI of the dashboards could be a little more comprehensive in terms of the insights Review collected by and hosted on G2.com.

UserGems surfaces the most valuable intel to a salesperson: past champions in your current book. It has made it a lot easier to build champions and fortify deals. Review collected by and hosted on G2.com.

It could be more specific by integrating with tools that measure usage. Currently it's binary and doesn't give intel around the specifics of that individual's usage. Review collected by and hosted on G2.com.