UserGems Reviews & Product Details

Helps hone in where to look, rather than seacrhing for a needle in a haystack. Review collected by and hosted on G2.com.

Sometimes the information can be a little inaccurate. Review collected by and hosted on G2.com.

UserGems has been instrumental in helping us reconnect with lost contacts and expand our reach. The platform makes it easy to build sequences tailored to our messaging and outreach strategy. I especially appreciate how UserGems analyzed our existing database to identify lost contacts - this has enabled us to restart conversations with previous champions and expand our opportunities. The team was extremely knowledgeable and helpful in guiding us to build effective sequences that deliver value to potential customers. Overall, UserGems has streamlined our outbound process tremendously. Review collected by and hosted on G2.com.

One of the key challenges we aimed to solve was rebuilding relationships with contacts we've lost touch with over the years. Our sales team simply didn't have the bandwidth or capabilities to prospect efficiently. UserGems solved this by leveraging our database to uncover those lost connections. Now we can reach out in a scalable way to re-engage previous champions. Overall, UserGems has enabled us to restart critical conversations and expand our pipeline. The platform gives us capabilities that were simply missing before. I'm confident UserGems will be helping us meet our growth goals next year. Review collected by and hosted on G2.com.

UserGems provides seamless tracking of our target accounts, surfacing key contacts that change roles or companies. The data quality and match rates are strong, correctly identifying new companies and titles in almost all cases. This level of automated intelligence enables our marketing and sales teams to capitalize on relationship history and seniority changes across thousands of accounts. Review collected by and hosted on G2.com.

There is nothing that I dislike about UserGems. Review collected by and hosted on G2.com.

Finding the right people to go after is hard, Usergems makes it easy to identify who i need to talk to as soon as they join my target account Review collected by and hosted on G2.com.

To be honest, not much. its only helpful. Review collected by and hosted on G2.com.

UserGems is the easiest way for me to find a quick sale. It allows me to find previous users of Gong and so the learning curve and proving value is so much shorter. Review collected by and hosted on G2.com.

There is nothing I dislike about UserGems! Review collected by and hosted on G2.com.

I like the automated emails that are sent with links to the former contacts Review collected by and hosted on G2.com.

Sometimes i will receive the same contacts in repeated emails, or contacts who changed jobs a long time ago instead of recently Review collected by and hosted on G2.com.

UserGems has been invaluable for tracking our customer champions and nurturing relationships with existing customers. The job change alerts create warm, highly converting leads by enabling us to promptly reach out when a contact moves to a new company. This personal outreach makes customers feel appreciated and turns them into brand advocates. Review collected by and hosted on G2.com.

I love it all! I have had a great experience. Review collected by and hosted on G2.com.

The ability to track champions and power users in a scalable way. We get new UG leads through Slack, and have built dashboards in our CRM that showcase the UserGems leads in each account. It helps our Sales, BDR, Customer Marketing, and CSM teams in countless ways. Review collected by and hosted on G2.com.

I would love for UG to integrate with Hubspot CRM in a more seamless way so we can maximize the impact we get from the product. Review collected by and hosted on G2.com.

Very Easy to use, and has worked great for me Review collected by and hosted on G2.com.

There is nothing about User Gems that I have found that I dislike yet. Review collected by and hosted on G2.com.

UserGems makes it easy to target and track easy wins. At the beginning of each month, UserGems sends us a list of leads that we can assign to our SDRs. This list includes previous customers that have moved into a similar role at a new company. The support given by UserGems is also top notch. Monthly checkins with support and they make sure you are succeeding Review collected by and hosted on G2.com.

Nothing to dislike here. UserGems has been good to us. We see continued success to this day. They also ensure that you are set up for success. Review collected by and hosted on G2.com.