UpMenu Reviews & Product Details

UpMenu is a restaurant-first, all-in-one platform that helps restaurants sell, manage, and grow from one place. UpMenu gives restaurants everything they need to work efficiently, boost sales, manage teams, and create a better guest experience — without commissions and with a simple setup. Designed specifically for restaurants and restaurant chains, UpMenu gives you full control over operations, online sales, and customer relationships. UpMenu replaces multiple software tools with one simple system to run your entire restaurant — from orders and payments to delivery, marketing, and loyalty. - What makes UpMenu different - No commission fees – simple, transparent flat-fee pricing Free trial – test the product before committing Quick and easy setup – set it up yourself or use our free setup service Easy to use – beautiful, modern UX designed for restaurants Cloud-based – always up to date, continuously developed Trusted by restaurants – developed together with restaurateurs since 2012 Built for single restaurants and restaurant chains. - Key Features - POS - A cloud-based restaurant POS built specifically for restaurants to manage orders, payments, staff, and reports — across single locations or restaurant chains. ONLINE ORDERING - Your own digital storefront to sell directly from your website, reduce marketplace dependence, and avoid commission fees. BRANDED MOBILE APP - We build an Android and iOS mobile app specifically for your restaurant — fully customized to your brand and designed to increase guest loyalty. WEBSITE - Launch a restaurant website in minutes using ready-made templates optimized for mobile, SEO, and online ordering, with an easy drag-and-drop editor. DELIVERY MANAGEMENT - Manage your own drivers with a Driver App, live delivery tracking, and real-time order management from one dashboard. ON-DEMAND DELIVERY DISPATCH - Dispatch deliveries to external delivery partners — without hiring additional drivers — directly from UpMenu. KDS (KITCHEN DISPLAY SYSTEM) - Streamline communication between front of house and the kitchen, speed up service, and reduce errors with paperless order management. CALLER ID - Instantly identify calling customers and see their order history and address before answering the phone. QR CODE MENU - Let guests scan, browse, order, and pay from their smartphones — no app download required, reducing wait times and staff workload. TABLE RESERVATIONS & FLOOR PLAN - Accept and manage table reservations online or by phone, with full control over tables and floor layout. CRM (CUSTOMER RELATIONSHIP MANAGEMENT) - An automatic customer database built from every online order, phone order, and reservation, with detailed guest profiles and insights. MARKETING TOOLS - Built-in tools to attract new guests and increase repeat orders — no external tools required. Includes promotions and coupon discounts, campaigns (email, SMS, push), marketing automation, loyalty program (points-based and stamp cards).

Seller

Tastysoft

Discussions

UpMenu Community

Languages Supported

English, Polish, Spanish

Overview by

Łukasz Piotrowski

Pricing

Pricing provided by UpMenu.

Basic

$49.00

Per Month

Standard

$89.00

View More Pricing Information

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UpMenu Integrations

(9)

Integration information sourced from real user reviews.

UpMenu Media

Sell directly from your website and app with commission-free ordering. Offer major online payment providers and delivery services for a seamless ordering experience.

Take orders from all channels (website, third-party, POS) and manage them easily in a single place. No more juggling of multiple tablets!

UpMenu Demo - Delivery Management System

Manage your deliveries & drivers with courier app and start offering deliveries with third-party services—no own fleet needed

UpMenu Demo - White-Label Restaurant Mobile App

Get your own branded iOS and Android mobile app. Drive more sales and keep customers coming back with personalized automated marketing campaigns.

UpMenu Demo - Restaurant Website Builder & Templates

Build your own restaurant website with UpMenu builder. Use drag-and-drop editor to make changes whenever you need, easily.

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Clayton H.

Manager

Small-Business (50 or fewer emp.)

2/19/2026

"Great online ordering solution that simplified our takeout and preorders"

4.5/5

What do you like best about UpMenu?

UpMenu made it incredibly easy for us to launch and manage takeout and preorders without relying on third-party marketplaces. The app is intuitive, and the ordering flow is smooth for customers, which helped reduce phone orders and mistakes. I especially appreciate how quickly we could set up menus, schedule preorder time slots, and customize pickup options. The integration with Square POS keeps everything synchronized, so orders, payments, and reporting stay accurate without manual work. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

The platform offers a lot more than just ordering, so new users may spend some time during the first days setting everything up properly. It’s more of a setup investment than a real difficulty. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

UpMenu helped us move away from manual order taking and reduce dependency on delivery marketplaces. Thanks to the takeout and preorder functionality, we can better manage kitchen capacity, avoid peak-hour chaos, and prepare orders ahead of time. Orders flow directly into our Square POS, which eliminates double entry and minimizes errors. Overall, it improved operational efficiency, reduced labor pressure during rush hours, and increased direct sales through our own ordering channel. Review collected by and hosted on G2.com.

Julita S.

Owner

Small-Business (50 or fewer emp.)

2/17/2026

"UpMenu Boosted Direct Orders, Loyalty, and Delivery Control Across Locations"

4.5/5

What do you like best about UpMenu?

UpMenu helped us move a big part of our orders to our own website and branded app, which reduced commission costs and strengthened customer loyalty.

We run several locations, and managing deliveries used to be stressful during peak hours. The driver app and dispatch tools give us real-time control, so we can assign drivers quickly and keep delivery times consistent.

I also like the built-in marketing features. We launched loyalty rewards and simple promotions that noticeably increased repeat orders. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

At the beginning, there’s a brief learning phase while configuring, mainly due to how customizable the system is. Once configured, it runs smoothly with little maintenance. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

Before UpMenu, we depended heavily on marketplaces and coordinating deliveries during peak hours was chaotic, which affected margins and customer experience.

Now most orders come through our website and branded app, lowering commission costs and increasing repeat customers. The driver app and dispatch system let us assign and track deliveries in real time, improving delivery times and reducing complaints.

Overall, operations are more organized and our team spends less time dealing with delivery issues. Review collected by and hosted on G2.com.

Mariusz R.

Owner

Small-Business (50 or fewer emp.)

2/9/2026

"Great all-in-one solution for managing online orders across multiple restaurants"

4.5/5

What do you like best about UpMenu?

UpMenu gives us everything we need to run online ordering across our restaurant chain in one place. We use it for our website, branded mobile app, delivery management, promotions, and customer communication, so we don’t have to connect multiple tools. The platform is very intuitive.

I especially like how simple it is to create discounts and special offers. It helps us drive repeat orders and build direct relationships with customers. Everything is centralized, which saves us time every day and keeps operations organized. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

The initial setup took some time, especially when configuring delivery zones for multiple locations, but the precise delivery area controls are very helpful and daily management is now simple. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

Before UpMenu, we relied heavily on external delivery platforms and had limited control over customer data and margins. Now we manage orders directly through our own website and mobile app, which reduces commission costs and increases profitability.

It also solves operational challenges. We can manage menus, promotions, delivery areas, and orders from one dashboard across all our locations. This improves efficiency, reduces mistakes, and helps our staff work faster. Overall, it gives us more control and better visibility into our business. Review collected by and hosted on G2.com.

Richard P.

Owner

Small-Business (50 or fewer emp.)

2/5/2026

"Great online ordering system for restaurants"

5/5

What do you like best about UpMenu?

What I like best about UpMenu is the ease of use combined with the number of features available in one system. Setting up our website with online ordering was very straightforward, and everything is intuitive for both our team and customers. The loyalty program helps us build repeat business, and direct orders through our own website save us a lot of money on commissions we used to pay to Uber Eats. It covers everything we need to run our online sales efficiently. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

So far, the system has been meeting our expectations and supports our daily operations very well. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

UpMenu helps us move customers from third-party delivery apps to direct online ordering on our own website. This reduces commission costs and improves our margins. It also allows us to manage our menu, promotions, and loyalty program in one place, which saves time and simplifies daily work for the team. We use the system every day and it has become a key part of how we run the restaurant. Review collected by and hosted on G2.com.

Gavriel B.

Manager

Small-Business (50 or fewer emp.)

1/22/2026

"All in one platform that helped us grow repeat orders and streamline operations"

5/5

What do you like best about UpMenu?

UpMenu gives us everything we need to run our restaurant digitally in one place. We have our own website with online ordering, a branded mobile app for customers, and a driver app for delivery, which makes day to day operations much smoother.

What I value most is the marketing automation and promotions module. It allows us to create targeted offers and campaigns without extra tools. Thanks to this feature, around 16 percent more customers are coming back and placing repeat orders. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

Nothing significant. The system is stable, easy to use, and continuously improving, so any minor questions are usually resolved quickly. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

UpMenu helped us move away from third-party marketplaces and build our own direct sales channel. We now control our website, online ordering, customer communication, and deliveries in one system.

This means lower commission costs, better customer data, and more repeat business. The marketing automation tools allow us to act on that data and bring customers back with targeted promotions, which has had a real impact on our revenue and customer loyalty. Review collected by and hosted on G2.com.

Małgorzata H.

Restaurant Manager

Small-Business (50 or fewer emp.)

2/3/2026

"All-in-One Ordering & Delivery Management That’s Easy to Use"

5/5

What do you like best about UpMenu?

What I like most about UpMenu is how everything is connected in one system. We use delivery management, the driver app, and dispatch, and having all orders in one place makes daily operations much easier to manage.

The branded mobile app helps us build our own customer base instead of relying on third party marketplaces. The platform is very easy to use and the implementation was smooth and fast. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

There is nothing significant that I dislike. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

UpMenu helps us centralize all restaurant operations in one place. We manage delivery orders, drivers, dispatch, and online orders from a single dashboard, which saves time and reduces mistakes. The driver app gives us full control over deliveries, while the branded app allows customers to order directly from us. This improves efficiency, lowers dependency on marketplaces, and gives us better control over the entire customer experience. Review collected by and hosted on G2.com.

Julia K.

Owner

Small-Business (50 or fewer emp.)

1/16/2026

"Powerful online ordering platform that helped us cut costs"

4.5/5

What do you like best about UpMenu?

What I like most about UpMenu is that it gives us full ownership of our online sales. We run our own website with online ordering and a mobile app, all managed in one place. Thanks to UpMenu, we reduced our overall operational costs by around 17%, mainly by cutting third-party commissions and streamlining order handling. I also really appreciate the API for custom integrations, which allowed us to connect UpMenu with our internal tools and adapt the system to our specific workflows. The platform is reliable and flexible. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

If I had to point out something minor, it would be that there are so many features available that it takes a bit of time at the beginning to explore everything and fully use the platform’s potential. Once set up, though, everything runs very smoothly. Review collected by and hosted on G2.com.

Joanna M.

Owner

Small-Business (50 or fewer emp.)

1/14/2026

"All-in-one platform powering multi-location restaurant growth"

5/5

What do you like best about UpMenu?

UpMenu is a very complete platform for running a multi-location restaurant business. We use it to manage online ordering, our branded website and mobile app, promotions, loyalty programs, and marketing automation. It supports many marketing automation features, which makes it easy to drive repeat orders and stay in touch with customers without relying on third-party tools. It’s reliable, scalable, and clearly built with restaurant growth in mind. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

Honestly, there’s nothing significant I dislike. The product has been continuously improving over the years, with new features added regularly. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

UpMenu solves the problem of managing multiple restaurant locations while keeping branding, online ordering, and marketing consistent. With three locations, it helps us centralize operations, run promotions, manage a loyalty program, and automate marketing campaigns. Thanks to UpMenu, we’ve increased direct online orders, reduced reliance on third-party marketplaces, and built stronger customer relationships through our own channels. Review collected by and hosted on G2.com.

Paweł B.

Owner

Small-Business (50 or fewer emp.)

12/23/2025

"Exceptional Support and Features Make Online Ordering Effortless"

5/5

What do you like best about UpMenu?

I have my own website with online ordering, and UpMenu has been a big part of making that work smoothly. I have been using the system for a year and it keeps getting better. The customer support is excellent. Whenever I have questions, they respond quickly and explain everything clearly. I also like how many features are included, and the delivery app and delivery dispatch tools added this year have made daily operations much easier. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

I do not see any downsides so far. If I ever feel unsure about something, the support team is so quick and helpful that it never becomes a problem. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

UpMenu solves the problem of managing online orders without relying on third party platforms. If you want a professional website with online ordering, the system gives you everything in one place, including menu management and tools to run delivery. For me, the biggest benefit is how smoothly it works day to day and how much time it saves. The delivery app and delivery dispatch features made it easier to organize deliveries and handle orders faster. The product is clearly developing further, and whenever I need help, support responds quickly and makes sure everything is set up correctly. Review collected by and hosted on G2.com.

Sylwester M.

Owner

Small-Business (50 or fewer emp.)

3/5/2026

"Online ordering and reservations in one system"

5/5

What do you like best about UpMenu?

We use UpMenu for both online ordering on our website and table reservations. Guests can place an order and book a table online and we receive requests directly in the panel where we approve them and manage tables. Setting reservation limits during busy hours helps us control guest flow and keep service organized. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

Nothing so far. The system helps us manage reservations and online orders in one place. Review collected by and hosted on G2.com.