--- title: Unit4 ERP Reviews meta_title: 'Unit4 ERP Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 65 reviews by the users' company size, role or industry to find out how Unit4 ERP works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 65 scale: '5' date_modified: '2026-07-17' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # Unit4 ERP Reviews **Vendor:** Unit4 **Category:** [ERP Systems](https://www.g2.com/categories/erp-systems) **Average Rating:** 3.9/5.0 **Total Reviews:** 65 ## About Unit4 ERP Unit4 ERP is a cloud-based, people-centric enterprise resource planning solution specifically designed for service-oriented organizations within the Public Sector, Professional Services, Non-Profit, and Higher Education sectors. Unlike traditional ERP systems that primarily focus on physical resource planning, Unit4 ERP is tailored to meet the unique needs of organizations that prioritize people, knowledge, and relationships. This approach empowers teams in finance, HR, procurement, and planning to enhance their agility, ultimately driving growth, efficiency, and innovation. The platform serves a diverse target audience, including public institutions, educational entities, and non-profit organizations, all of which require a flexible and adaptable ERP solution. Unit4 ERP is particularly beneficial for organizations that need to manage complex workflows and diverse teams while maintaining compliance with various regulations. By integrating seamlessly across departments, the solution provides a unified source of truth for financial management, project planning, HR functions, source-to-pay processes, and analytics, ensuring that all stakeholders have access to accurate and timely information. Key features of Unit4 ERP include core financial management capabilities such as General Ledger, Accounts Payable, and Accounts Receivable, alongside robust project and resource management tools. The solution also offers time and attendance tracking, procurement management, expense management, and comprehensive human resource management functionalities. Additionally, payroll management and compliance reporting are integral components, allowing organizations to navigate regulatory requirements with ease. The inclusion of analytics and dashboards enhances data visibility, enabling informed decision-making. Unit4 ERP focusses on AI-supported process automation, which significantly reduces administrative burdens and streamlines operations. This allows teams to focus on delivering exceptional service and value rather than getting bogged down by repetitive tasks. Furthermore, the platform supports multi-entity and multi-currency operations, as well as the ability to easily integrate with third party data sources and applications, making it suitable for organizations with complex, global needs. Its design promotes remote collaboration, ensuring that teams can work effectively regardless of their location, while also adapting to the unique workflows of each organization. Overall, Unit4 ERP is a comprehensive solution that not only addresses the operational needs of service-centric organizations but also fosters a culture of innovation and responsiveness. By leveraging advanced technology and a people-centric approach, it equips organizations with the tools necessary to thrive. ## Unit4 ERP Pros & Cons **What users like:** - Users appreciate the **intuitive interface** of Unit4 ERP, which simplifies complex processes and enhances workflow efficiency. (11 reviews) - Users value the **efficiency** of Unit4 ERP, as it streamlines workflows and enhances decision-making through easy data access. (10 reviews) - Users value the **centralized project management** features of Unit4 ERP, enhancing collaboration and streamlining workflows across teams. (10 reviews) - Users value the **centralized integrations** of Unit4 ERP, enhancing clarity and streamlining core business operations effectively. (9 reviews) - Users highly value the **flexibility** of Unit4 ERP, enhancing adaptability and efficiency across various business processes. (7 reviews) - Integration Ease (7 reviews) - Meets Needs (7 reviews) - Reporting (7 reviews) - User-Friendly (7 reviews) - Users value the **easy setup** of Unit4 ERP, ensuring a smooth transition and efficient implementation for teams. (6 reviews) **What users dislike:** - Users find the **learning curve steep** for Unit4 ERP, requiring training to navigate its complex features and functionalities. (9 reviews) - Users find the **non-intuitive interface** of Unit4 ERP challenging, especially those new to complex software systems. (9 reviews) - Users experience **slow performance** with Unit4 ERP, particularly when processing complex reports and handling large data sets. (9 reviews) - Users find the **complexity** of Unit4 ERP overwhelming, necessitating training to navigate its extensive features and functionalities. (6 reviews) - Users find the **non-intuitive interface** of Unit4 ERP challenging, particularly for those new to the system. (6 reviews) - Performance Issues (5 reviews) - Time-Consuming (4 reviews) - User Unfriendliness (4 reviews) - Difficult Navigation (3 reviews) - Functionality Issues (3 reviews) ## Unit4 ERP Reviews ### 1. It has been a very difficult experience using this system in our organization. **Rating:** 2.5/5.0 stars **Reviewed by:** Brenda B. | Country Office Administrator, International Affairs, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2017 **What do you like best about Unit4 ERP?** I like the possibilities the system offers, all the features that might be of great help if we had all the support needed to make this system really work for us. **What do you dislike about Unit4 ERP?** The constant changes our organization has to do to make it more suitable to our needs. Also the lack of technical expertise in USA and the countries to help solving all the issues in a timely manner. **Recommendations to others considering Unit4 ERP:** These recommendations are from a user´s point of view. First, get guarantee of technical assistance until the system is fully working for the whole organization. Second, make sure to gather all the organization needs worldwide, get all the right configuration, technical experts in house. Third, keep a parallel system until your are completely sure your Unit4 ERP is fully and properly working. **What problems is Unit4 ERP solving and how is that benefiting you?** Keeping our financial data in one place, Online access from everywhere, **Official Response from Tirza Lowensteyn:** > Hi Brenda. Thank you for your review- Honest feedback is appreciated. When implementing internationally indeed one should decide what path one is taking. There can be multiple ways to a solution for an international organization. It all depends on how you use resources internationally on your projects and how you want to report inter-company and consolidation. I agree that it is advisable to work on the global design requirements first before creating a final solution especially when considering our GIS solution. We have taken your feedback already in our implementation methodology. Truth is that designing a global structure takes some time at the start but will help later. A global structure also means that global change management needs to be an integral part of your implementation. Depending on the size of the implementation, it warrants a change management expert to be part of the team. From a tooling perspective (GIS is a tool), we are constantly working on improving GIS. We recognize that more and more customers operate their business globally and in fact is one of Unit4's key differentiators. I there is anything specific I can do, or if you would like to provide me with some more specific feedback around the tooling, feel free to reach out via Linked In. Tirza Löwensteyn SVP Global Practices. Tirza.lowensteyn@unit4.com ### 2. Business world on helps us challenge tradition and move towards a better future **Rating:** 4.0/5.0 stars **Reviewed by:** Mike W. | System Administrator, Non-Profit Organization Management, Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2016 **What do you like best about Unit4 ERP?** There is a ton of customisable options and reporting tools for you to adapt to the needs of your business and the ever changing business landscape. **What do you dislike about Unit4 ERP?** the help sometime doesn't cover information about a screen for you to configure without the need for expert intervention. **Recommendations to others considering Unit4 ERP:** set out your vision for your intended process and end goals and look clearly at the end user skillset and consider the use of experience packs to help improve the end user experience and business productivity and take the time to look into the minor set up details. All this can lead to a smart easy adaptable business solutions that can change with the times and keep moving your business forward in a positive and productive manner. **What problems is Unit4 ERP solving and how is that benefiting you?** we have converted lots of form based requests/approval from paper to electronic using the forms & workflow. we utilise a single client environment for a group of companies allow ease of single company and group reporting. position based security access allows us instantly grant the proper access to staff without the need for heavy admin. lots of manual postings have been converted to automatic through batch loading tools and scheduled reporting. the experience packs have provided a less cluttered user interface by allowing admin to control what users see and which data is essential. ### 3. There is fortunately massive customization and unfortunately massive customization. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2017 **What do you like best about Unit4 ERP?** I enjoy the web portal which makes access easier for users. **What do you dislike about Unit4 ERP?** I dislike our financial setup and the complications that we have created by using our customized solution. **Recommendations to others considering Unit4 ERP:** Do your homework. Fix your internal processes and map them out BEFORE you try to start an implementation or conversion. Shine a flashlight in those dark corners because there will be a spotlight on them when the conversion hits full swing. **What problems is Unit4 ERP solving and how is that benefiting you?** We have solved a lot of workflow issues and made reports and information available for easy access by management. We've also kissed paper timesheets goodbye and have realized the benefits of a paperless payroll. **Official Response from Tirza Lowensteyn:** > Thanks for your feedback. I like hearing that we have improved your timesheet processes. I personally like doing expenses and timesheets on our mobile applications. So efficient and fast. It is true that because U4BW is so flexible it is important to remain critical about what we build as a solution to meet all your requirements. That is why UNIT4 more and more encourages best practices and works with you on how we can change your organizational requirements to fit in those best practices. To unravel your original design requires some heavy lifting work! The good news is that you can do that within the software. Please advise if you would like us to assist you in the analysis of the change and the efforts required to achieve a change. Tirza Löwensteyn, SVP Global Practices. Tirza.lowensteyn@unit4.com ### 4. 35+ years in the IT industry in a variety of roles and responsibilities. **Rating:** 4.0/5.0 stars **Reviewed by:** David C. | Sr. Business Application Analyst, Government Administration, Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2017 **What do you like best about Unit4 ERP?** User friendliness and functionality flexibility **What do you dislike about Unit4 ERP?** That UNIT4 is diminishing the role of Desktop with the goal of eliminating it. **Recommendations to others considering Unit4 ERP:** Great software, easy to use, very flexible functionality, robust & stable app **What problems is Unit4 ERP solving and how is that benefiting you?** Aside from the usual support issues, designing and modifying user queries and reporting needs. ### 5. Excellent all round ERP system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2017 **What do you like best about Unit4 ERP?** The flexibility within the system has allowed us to tailor the system to suit our business needs. With the use of excellerator the reporting posibillities are extremely powerful and robust. They have allowed us to create a suite of reports for project accounting / management accounting and statutory reporting without the need for multiple software packages. We have overseas locations and we are able to use Unit 4 as the accounting software for these overseas locations and report consolidated group figures all from within the same system. **What do you dislike about Unit4 ERP?** The payroll module although works correctly is not user friendly compated to off the shelf payroll software. There is no suite of standard reports so all reporting requirements have to be produced internally. **Recommendations to others considering Unit4 ERP:** The flexibility within the system means that it could suit nearly any business especially those that use project accounting. With an assisted build internal employees can gather the knowledge from consultants to configure and adapt the software to meet changes within the business environment on an ongoing basis. **What problems is Unit4 ERP solving and how is that benefiting you?** We use every module within Unit 4 Business Software to some extent. This means that across the entire business unit 4 is the main software used most employees for either project mangaement / timesheets / expenses / procurement / HR & Payroll. The benefits of this are that there is only one main system to run and maintain and there is no need to bring in data from external sources into one reporting system. ### 6. A product with great potential **Rating:** 3.0/5.0 stars **Reviewed by:** David W. | Senior Programmer/Analyst, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2017 **What do you like best about Unit4 ERP?** Complete environment, powerful capabilities, customization **What do you dislike about Unit4 ERP?** Lack of ready to go configurations and little to no support for technical fixes **Recommendations to others considering Unit4 ERP:** Simplify your processes as much as possible **What problems is Unit4 ERP solving and how is that benefiting you?** Automating many manual processes and having one solution for different business areas **Official Response from Tirza Lowensteyn:** > Hi David, Thank you for your feedback. Since you started your implementation, Unit4 has developed more best practice solutions and changed our approach. More and more we are working with our customers to adopt standard best practices Our configured vertical solutions are still based on our flexible product and does allow for a "customization" of the pre-configuration. We do see our customer reaping benefit from a fully configured solution and being willing to adapt their processes the best practice. This in a lot of cases will require some tough decision making and more focus on organizational change. We are advising more and more our customers (particularly the larger ones) to include an organizational change specialist in their team. I am happy to engage more and please do reach out to me. Tirza Löwensteyn SVP Global Practices. Tirza.lowensteyn@unit4.com ### 7. Reporting is Excellant **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2017 **What do you like best about Unit4 ERP?** The query and reporting functions, and ability to update reports "on demand" if new entries have been posted. Love Excelerator and the Postback function. **What do you dislike about Unit4 ERP?** The complexity to set up processes. Also Web based product. **What problems is Unit4 ERP solving and how is that benefiting you?** Streamlined staffing ### 8. Challenging Yet Powerful Application **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2017 **What do you like best about Unit4 ERP?** Custom Browser and custom report building **What do you dislike about Unit4 ERP?** Multiple steps to complete most tasks and reversing accounting transactions can be difficult if not done correctly the first time. **Recommendations to others considering Unit4 ERP:** The powerful reporting tools are quite good but using the application itself can be challenging for those who are not savvy computer users and will require a great deal of training and support. **What problems is Unit4 ERP solving and how is that benefiting you?** Capturing and reporting data to company users ### 9. Pretty Good **Rating:** 3.5/5.0 stars **Reviewed by:** Carolyn N. | Finance Officer, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2017 **What do you like best about Unit4 ERP?** Flexibility and reporting - great support staff **What do you dislike about Unit4 ERP?** We have some performance issues related to our Cloud environment **What problems is Unit4 ERP solving and how is that benefiting you?** it has allowed us to go digital for invoice processing and approval process is accommodated via Workflow ### 10. User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2017 **What do you like best about Unit4 ERP?** Unit4 financials is a very user friendly software. It easily adapts to our business and has been very easy to maintain. **What do you dislike about Unit4 ERP?** Would like to see a built in report writer. **What problems is Unit4 ERP solving and how is that benefiting you?** One of the biggest problems this solved was financial reporting. It used to take us days to provide monthly financial statements and we can now produce financial statements in less than 1/2 day. ### 11. Easy to use and report. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2017 **What do you like best about Unit4 ERP?** Reporting functionality is easy to use for most. **What do you dislike about Unit4 ERP?** There is nothing in particular that I dislike **What problems is Unit4 ERP solving and how is that benefiting you?** The financial administration of our program ### 12. Constantly learning **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Judiciary | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2016 **What do you like best about Unit4 ERP?** I like everything it has to offer and is customizable for the needs of the company. **What do you dislike about Unit4 ERP?** I dislike the lack of explanation and descriptions in the manuals. Sometimes, the manual explains an item like it is so simple, but then I try to attempt the same thing and ... It doesn't WORK or is much more complex. I also can not stand the lack of operators in browser reporting. Sometimes, I desperately need to use the MAX/MIN date of something, and my information is shotty because I can't, and my expressions become so messy trying to pull out the most correct information. **Recommendations to others considering Unit4 ERP:** Take the time to learn the product front to back. Learn all that you can from the consultants. Make sure what is promised to be implemented is actually implemented and explained and trained on usage. TRAIN TRAIN TRAIN!!! **What problems is Unit4 ERP solving and how is that benefiting you?** Maintaining budgets and financial reporting. **Official Response from Vibeke Nesbakken:** > Thanks for your review. We strive to deliver documentation that covers the main configuration. We are sorry to hear that it is not sufficient for your needs. Our documentation is created for super users that have some product knowledge. I would appreciate feedback on what you feel is missing from our documentation in order to satisfy your needs and to improve on our delivery. Vibeke Nesbakken, Global Head of Quality. vibeke.nesbakken@unit4.com ### 13. Very flexible **Rating:** 4.5/5.0 stars **Reviewed by:** John L. | Associate Controller, Mental Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2016 **What do you like best about Unit4 ERP?** The flexibility of the product. The ability to capture non-financial data on the transaction. Unified Payroll/HR/Financial system. **What do you dislike about Unit4 ERP?** The fact that some of the functions cannot be handled in the web client, so some users will have to toggle between the web and desktop clients. **Recommendations to others considering Unit4 ERP:** Be prepared for a very detailed implementation. **What problems is Unit4 ERP solving and how is that benefiting you?** We are still in implementation, but the flow of information from HR/Payroll to the Financial system and the capability to integrate with outside systems. ### 14. Post Conversion Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2016 **What do you like best about Unit4 ERP?** Workflow and electronic attachment of documents. **What do you dislike about Unit4 ERP?** Sometimes support is lacking and there are some modules that don't allow the kind of workflow that we would want. **Recommendations to others considering Unit4 ERP:** Our experience in the last year with support has been concerning. We don't get the response time or allocation of resources that we are used to. **What problems is Unit4 ERP solving and how is that benefiting you?** Accounts receivable has been a real challenge for us, we are working on automating the process by implementing subscriptions and charging interest on accounts. We have realized a huge time savings in payroll, going down more than an entire FTE. Implementing workflow for our timesheets, a/p, a/r and pcard transactions is great for logging approvals and ensuring the information is in the system. **Official Response from Atle Aune:** > Thank you for your review. I am sorry to hear about your experience. We continuously improve our support and services and collect feedback from our users to identify improvement opportunities and determine what is most important for our customers. We will soon have 24/7 service and are increasing our support capacity as well as delivering continuous staff training. We have workflow for Financials, HR, Procurement and Project. The setup should be flexible and more user friendly in the latest releases. Feel free to reach out to discuss your situation in more detail. Atle Aune, Global Head of Customer Support. Atle.Aune@unit4.com ### 15. Powerful ERP **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2016 **What do you like best about Unit4 ERP?** It's powerful software. Easy to customize with 7 posting attributes and plenty relation options. **What do you dislike about Unit4 ERP?** Some process are very cumbersome like payment process. **Recommendations to others considering Unit4 ERP:** If you looking for midsized ERP solution Unit4 is worth exploring. **What problems is Unit4 ERP solving and how is that benefiting you?** End user reporting tool is excellent. People are liking new tool so.spending more time analyzing it. **Official Response from Jeremy Roche:** > Thank you for review. I'm very pleased that you find the software powerful. I’m not so pleased to hear that you find payment processes cumbersome. We always take our customers’ input into account as we plan future releases and I'd be very happy to introduce you to one of my product experts to get your input directly. Feel free to reach out to me at cpooffice@unit4.com if you would like to discuss and thanks again for your feedback. Jeremy Roche, Chief Product Officer. ## Unit4 ERP Discussions - [What is Unit4 ERP used for?](https://www.g2.com/discussions/what-is-unit4-erp-used-for) - [What is Unit4 Business World (formerly Agresso) Software?](https://www.g2.com/discussions/unit4-business-world) - 1 upvote - [View Unit4 ERP pricing details and edition comparison](https://www.g2.com/products/unit4-erp/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+05%3A08%3A58+-0500&secure%5Bsession_id%5D=55396aed-4c7e-4126-9b50-aba534e67c29&secure%5Btoken%5D=cba958d5e5159ad64b7949d76c342123117e3f7ecf71da8b06c2c0853cfffb37&format=llm_user) ## Unit4 ERP Integrations - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) ## Unit4 ERP Features **Accounting** - AP Automation - AR Automation - Audit Trail - Budgeting / Forecasting - Collections Automation - Financial Statements - Invoice Customization - Journal Entries - Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payment Batches - Payment Settlements - Payment Methods **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Project Accounting - Fixed Assets - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Agentic AI - Project-Based ERP** - Autonomous Task Execution - Decision Making **Back Office** - Allocation - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Time & Attendance Tracking - Warranty Management **Project Management** - Project Maps - Baselining / KPIs - Project Budgeting - Workflow - Cost Tracking - Risk Analysis - Resource Management **Front Office** - Field Service Booking - Field Service Dispatch - Quote & Order Management - Tickets **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs **HR** - Payroll - Workforce Management - Time & Attendance **Procurement** - Requisitions - Purchase Orders - Subcontractor Management - Project Procurement - Supplier Management **Platform** - Customization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability **Content Management** - Contract Creation - Subcontracts - Costs **Analytics** - Earned Value **Reporting & Analytics** - Custom Reporting - Dashboards - Integration **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - ERP Systems** - Decision Making ## Top Unit4 ERP Alternatives - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,721 reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - 4.3/5.0 (3,973 reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - 4.2/5.0 (863 reviews)