Tungsten TotalAgility Features
Customization (6)
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Document Generation
Enables users to create documents for business processes and provides a wide array of templates which are customizable.
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Process Design
The ability to create custom workflows aligned with business objectives.
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Process Repository
A library in which to keep previously used or designed workflows for future use or to use parts of for upcoming custom workflows.
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No-Code App Development
Provides drag and drop tools usable by admins with little to no coding experience in order to build applications which automate workflows and business processes.
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Low-Code App Development
Provides development environments to allow users to develop applications which automate workflows and business processes with minimal coding.
No-Code
Drag and drop/visual interfaces that allow non-tech users to build without writing code
Collaboration (6)
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Access Controls/Permissions
Define levels of authorization for access to specific files or systems
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Data Unification
Compile data from across all systems so that users can view relevant information easily.
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Accessibility
Allow users to access workflows and processes from anywhere given that employees in different locations and roles will require.
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Process Routing
Ensures the right task is being assigned to the proper employee across an entire process.
Real-Time Data
Receive data and information in real time
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Process Management (11)
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Process Overview
Provides users a holistic view of all workflows so as to see how all processes work together.
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Process Analysis
Delivers data points such as time and cost of a process on a dashboard to evaluate process efficacy.
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Real-Time Process Monitoring
Allows users to view progress of a business process in real-time enabling them to view performance or manage tasks within the process.
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Unstructured Processes
Provides the ability to manage unstructured processes.
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API Connection
Connect with existing systems via API.
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Intelligence
Gives user machine learning tools for intelligent process improvement
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Document Approval
Streamline and simplify document approval processes.
Process Library
Provides users with a repository for process maps and documentation.
Collaboration
Allows for collaborative authoring of process documents.
Integrations
Provides various connectors and integrations to business applications and data sources.
Execution Management
Gives users the ability to analyze processes, find bottlenecks and identify the gaps between how things should be and how they really are.
Administration (6)
Application Deployment
Releases the application for access on desktop or mobile devices.
Native Deployment
Application hosting abilities are delivered directly by the product's vendor.
Data Security
Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.
Access Control
Allows administrators to control access to updates, releases and changes.
Scalability
Provides features to allow scaling for large organizations.
Lifecycle Management
Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation.
Automation (9)
Workflow Automation
Streamline the flow of work processes by establishing triggers and alerts that notify and route information to the appropriate people when their action is required within the compensation process.
Workflow Mapping
Visually displays connected applications and integrated data. Allows customization and management of workflow structures.
Real-Time Updates
Processing changes to data sources and applications as changes are made in real-time.
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Workflow Automation
Streamline the flow of work processes by establishing triggers and alerts that notify and route information to the appropriate people when their action is required within the compensation process.
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Workflow Mapping
Visually displays connected applications and integrated data. Allows customization and management of workflow structures.
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Real-Time Updates
Processing changes to data sources and applications as changes are made in real-time.
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Robotic Process Automation
Offers the ability to record processes performed by humans to be recreated by bots.
RPA Integration
Integrates with RPA technology, either natively or via 3rd-party integrations.
Application Development
Allow customers, partners and third-party developers to create applications on top of business processes.
Development (4)
Application Templates
Provides base-level application templates to build atop and which users can customize for specifc users and actions.
UI Code Extending
Gives users the ability to edit or write custom HTML, Javascript or CSS code.
WYSIWYG Editor
Provides the ability to drag-and-drop elements into the application to customize interface.
Collaborative Development
Share, review and develop web applications remotely between members of a collaborative team.
Automation Building (10)
Visual Editor
Provides a visual editor to easily create automation models.
Workflow Recording
Offers the ability to record processes performed by humans to be recreated by bots.
Pre-Built Templates
Provides templates for workflows and processes for easier automation creation.
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Custom Automation
Allows developers to code custom automations.
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Collaboration
Offers users the ability to reuse process automations and communicate with other team members around automation building.
Ease of Bot Creation
Allows non-technical users to create bots in an easy, intuitive manner.
Document Automation
Automated or logic-based workflows that assist in the creation of electronic documents
Business Process Automation
Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
Configurable Workflow
Configure existing workflows to meet your organization's needs
Rules-Based Workflow
Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
Bot Management & Execution (9)
Bot Scheduling
Equips administrators with the ability to schedule bot deployments in advance or on a consistent, regulated cadence.
Attended Automation
Automates processes that supplement human action, often requiring human intervention and collaboration.
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Unattended Automation
Automates processes completely without the need for human intervention.
Bot Performance Analytics
Allows users to analyze the performance of bots via dashboards.
Data and Product Security
Insures data remains secure and compliant with industry standards.
Scalability
Able to support large deployments.
Predictive Analytics
Predict future data based on historical data sets
Real-Time Analytics
Analyze and gain insights into data in real-time
Real-Time Data
Receive data and information in real time
Algorithm (6)
Part of Speech Tagging
Gives user ability to parse text by parts of speech
Summarization
Provides user with a summary of inputted text
Named Entity Recognition
Gives user ability to parse text by named entities
Sentiment Analysis
Outputs the sentiment (positive or negative) of a given text
Emotion Detection
Provides user with emotion (e.g. sad, happy, etc.) of text
Language Detection
Detects language of a given text
System (5)
Data Ingestion & Wrangling
Gives user ability to import a variety of data sources for immediate use
Programming Language Support
Supports programming languages such as Java, C, or Python. Supports front-end languages such as HTML, CSS, and JavaScript
Drag and Drop
Offers the ability for developers to drag and drop pieces of code or algorithms when building language models
Pre-Built Algorithms
Provides users with pre-built algorithms for simpler model development
Customizable Models
Allows user to build custom language models
Digital Workflows (3)
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Logic and Conditions
Gives the ability to build a workflow based on business logic or a specific condition in order to route work to different people based on rules.
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No-Code Or Low-Code
Provides the user with a no-code or low-code environment in which they can build applications and workflows, including drag-and-drop features.
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Document Management
Gives the user the ability to manage documents, including versioning and the ability to integrate those document with third-party applications.
Forms (3)
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Data Mapping
Integrates data and processes from multiple sources into a single system.
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Templates
Build interfaces once and use them across one or more processes.
Mobile-Friendly Forms
Gives the user the ability to build and use forms on mobile devices.
Intelligent Automation (3)
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OCR
Provides OCR capabilities in order to recognize text in documents and applications.
Machine Learning
Allows for intelligent automation whereby the bot can imitate human behavior by learning from behavioral patterns.
NLP
Provides NLP capabilities in order to understand text in documents and applications.
Process Development (1)
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Process Routing
Ensures the right task is being assigned to the proper employee across an entire process.
Process Analysis (3)
Real-Time Process Analysis
Allows users to conduct real-time process analysis, as opposed to just historical analysis.
Process Notation
Gives process notation capabilities.
Process Mapping
Provides tools for defining what a business entity does, who is responsible, to what standard a business process should be completed.
Generative AI (4)
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Data Capture (2)
Multi-format Support
Allows the user to process documents in various formats such as PDF, DOCX, and JPEG.
OCR Capabilities
Gives user the ability to convert different types of documents into machine-readable text using Optical Character Recognition (OCR).
Data Extraction (5)
Pattern Detection and Recognition
Filtering incoming messages/alerts and detecting patterns to spot anomalies.
Text Classification
Gives user the ability to categorize sections of text within the document based on preset criteria.
Data Classification
Grouping log entries based on similar attributes.
Voice Recognition
Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking
Optical Character Recognition
Ability to recognize printed or written text within digital images or scanned documents
Data Validation (1)
Accuracy Checking
Provides the user with the capability to validate the extracted data for accuracy.
Workflow Automation (3)
Natural Language Processing
Process and analyze human language in text or audio form
Process Integration
Gives user the ability to connect to automation technology, such as robotic process automation (RPA).
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Document Management (6)
Search Functionality
Enables users to search through the content of processed documents easily.
Version Control
Allows the user to track changes and manage different versions of a document.
Full Text Search
Search for specific words or phrases within a document or database
Semantic Search
Contextual Search
Boolean Search
Capability to use a search engine via operators like AND, NOT, and OR
Machine Learning (1)
Custom Model Training
Gives user the ability to train custom machine learning models for specific data extraction tasks.
Natural Language Processing (4)
Sentiment Analysis
Provides the user with the ability to analyze the sentiment expressed in the textual content of the document.
Text Analysis
Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc
Entity Analysis
Inspect the given text for key elements such as names of people, places and more
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Semantic Analysis (1)
Contextual Understanding
Allows the system to understand the context of words and phrases for better data extraction and classification.
Data Integration (1)
API Support
Provides the user with the ability to integrate the IDP system into other applications through APIs.
Security (2)
Compliance Standards
Assures the user that the system complies with industry regulations like GDPR.
Data Encryption
Ensures that all data processed is encrypted for security.
Agentic AI - Business Process Management (8)
Multi-step Planning
Ability to break down and plan multi-step processes
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - Robotic Process Automation (RPA) (9)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Language
Manage and support multiple languages
Agentic AI - Process Mining (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Digital Process Automation (DPA) (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Additional Functionality (147)
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Customizable Forms
Customize contracts and forms to collect specific information
Forms Management
Store, manage and track all forms in a centralized location
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Phonetic Variation Detection
Detects variations in pronunciation or variations in spelling across regions.
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Email Management
Manage, store and organize emails within the system or via third-party apps
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Workflow Management
Create, design and manage workflows for repetitive tasks
Electronic Forms
Digital forms that are shared and accessed online
Abbreviation Detection
Automatically comprehend data abbreviation terms
Web Forms
Web form that allows users to enter data that is sent and processed for different reasons
Multiple Data Sources
Allows users to manage data from a number of sources
Mis-Keyed Variation Detection
Detects when a user has input/keyed data incorrectly
Data Import/Export
Import and export data to and from software applications
Data Replication
Process of copying and storing data in more than one site or node
Document Management
Store, manage, and track all electronic documents in a centralized location
Data Extraction
Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
Customizable Reports
Alter the layout and content of reports
Customizable Branding
Add customized logos and colors to align with company branding
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Electronic Signature
Digitally sign online documents
Data Retrieval
Search and find data in a structured format
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Email Address Extraction
Extract email addresses from multiple data sources
Customizable Fields
Customize data fields to support various needs and use cases
Task Management
Create, manage and track all task activities and progression
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Image Capture
Process images and automatically scan for data
Configurable Workflow
Configure existing workflows to meet your organization's needs
API
Application programming interface that allows for integration with other systems/databases
Data Visualization
Graphical representation of data
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Conditional Logic
Capability of a software or system to make decisions and perform actions based on specified conditions
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Activity Tracking
Track and document all activities across devices, networks, and other systems
Real-Time Updates
Receive system updates as soon as any changes are made
Summarization
Customer Experience Management
Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Real-Time Analytics
Analyze and gain insights into data in real-time
Predictive Modeling
Analyzing historical and current data and generating a model to help predict future outcomes.
Data Analysis Tools
Analyze survey results via statistical testing or crosstabs directly within the software
Filtering
Find & retrieve relevant data or documents
Commenting/Notes
Leave comments and notes on documents for others to view
Categorization/Grouping
Organize and group data or items based on various criteria
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Data Cleansing
Removes data that is incomplete, inaccurate, or irrelevant from a dataset
Topic Clustering
Identify topics to prioritize document research
Multi-Language
Manage and support multiple languages
Language Detection
Identify different languages
Spam Detection
Detect spam, BOT, or invalid email addresses
Predictive Analytics
Predict future data based on historical data sets
Customer Profiles
Record customer information, purchase history, and other notes
Metadata Management
Collect and maintain structured information that describes data or content
Document Management
Store, manage, and track all electronic documents in a centralized location
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Updates
Receive system updates as soon as any changes are made
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Multiple Data Sources
Allows users to manage data from a number of sources
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Email Address Extraction
Extract email addresses from multiple data sources
Forms Management
Store, manage and track all forms in a centralized location
Data Extraction
Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Workflow Management
Create, design and manage workflows for repetitive tasks
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
API
Application programming interface that allows for integration with other systems/databases
Optical Character Recognition
Ability to recognize printed or written text within digital images or scanned documents
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Data Import/Export
Import and export data to and from software applications
Process Builder
Outline and document business processes via step-by-step building blocks
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Customer Experience Management
Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Secure Data Storage
Securely stores data to prevent data loss or breaches
Process Control
Monitor and manage manufacturing and production processes.
Code-free Development
Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language
Ad hoc Analysis
Image Recognition
Ability of software to identify an image among other data
Data Storage Management
Manage and store data in a database
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Task Management
Create, manage and track all task activities and progression
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Customizable Reports
Alter the layout and content of reports
Version Control
Track revisions and updates made to files and navigate between different versions
Integration into Third Party Applications
Embed/link applications into third party software so it can be accessed within a third party system
Rules-Based Workflow
Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
Mobile Access
Access software remotely via mobile devices
Document Storage
Store and organize documents in a centralized system
Data Import/Export
Import and export data to and from software applications
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Document Management
Store, manage, and track all electronic documents in a centralized location
Real-Time Reporting
Active reporting of data and metrics
Customizable Forms
Customize contracts and forms to collect specific information
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Process Modeling & Designing
Visually identify, define, and map all details and relationships surrounding business process models and elements
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Task Progress Tracking
Track the status and progress of tasks
API
Application programming interface that allows for integration with other systems/databases
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Commenting/Notes
Leave comments and notes on documents for others to view
Forms Management
Store, manage and track all forms in a centralized location
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Configurable Workflow
Configure existing workflows to meet your organization's needs
Graphical Workflow Editor
Create, design and modify the flow and processes of tasks in a project
Data Visualization
Graphical representation of data
Workflow Management
Create, design and manage workflows for repetitive tasks
Process Change Tracking
Document any changes or proposed changes made to business processes or workflows
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Email Management
Manage, store and organize emails within the system or via third-party apps
Templates
Sample files or documents that could be customized as needed or used as is
Real-Time Updates
Receive system updates as soon as any changes are made
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Customizable Fields
Customize data fields to support various needs and use cases
Version Control
Track revisions and updates made to files and navigate between different versions
Forms Automation
Automate repetitive tasks such as filling out information or creating certain types of forms
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Activity Tracking
Track and document all activities across devices, networks, and other systems
Single Sign On
Allow users to access multiple services after entering their login credentials once
Task Management
Create, manage and track all task activities and progression
Customizable Reports
Alter the layout and content of reports
Business Process Control
Define and maintain business rules that determine workflow capabilities and criteria
Business Process Automation
Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Audit Trail
A record of all activities within the system, including user access, changes made, etc.


