TrueLoyal Features

Provides users with tools to rebrand users’ content with creative customizations, themes, promotional elements, etc.

Allows users to customize the UGC widget with their own logo and branding

Allows users to display a UGC gallery on their website

Gives users a central place to store and manage UGC through folders, tags, etc.

Enables members to participate in discussion threads or activity feeds within the community platform.

Allows hosts to broadcast live video sessions directly to the community without requiring third-party tools.

Allows real-time or asynchronous messaging between members within the platform.

Supports creating, hosting, and managing virtual or in-person community events within the platform.

Allows admins to assign roles and control access to features, content, and moderation tools.

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Organize and edit a group of people's policy and members

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Database of members to track personal information of individuals and families

Manage, store and organize emails within the system or via third-party apps

Built-in website builder or integration with third-party site

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track and manage schedules and meetings via an integrated calendar

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Access software remotely via mobile devices

Define levels of authorization for access to specific files or systems

Provides a channel for team members to share media files, communicate, and work together

For creative teams and agencies

Intended to be used by online stores

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Schedules specific times for content to appear on social media platforms, blogs, websites etc.

Group leads or contacts based on their specific characteristics

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

See past and upcoming campaigns and communications in a calendar view

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track the usage of certain hashtags

Provide tools to search for and vet influencers within an influencer network, search engine, database, or across social networks

Software program that continuously adjusts its behavior based on observed data

Log and store the source of contacts/leads

Accept and process online payment transactions

Tracks metrics that provide insight into how a user interacts with any interface or product

Tool to send questionnaires to customers to gauge feedback

Ratings/Reviews

Distributing content through various platforms or channels

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Adjust communications based on previous interactions or personal preferences

Track and monitor a specific set of keywords

Manage the process of evaluating documents or requests submitted for approval

Collect user-generated content in the form of videos, photos, text reviews, and more

Use AI to generate content in the form of text, images, videos, etc.

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion

Encourage your customers to promote your company by providing materials, tools, and reward programs

Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions

Graphical representation of data

Track and monitor a specific set of keywords

Search and filter data across systems to locate required information by entering keywords or certain criteria

Create and manage advertising campaigns on social media networks

Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion

Market event via social media tools

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Track sent and received payments, invoices, and bills.

Alter the layout and content of reports

Create and send email blasts/campaigns

Manage the process of evaluating documents or requests submitted for approval

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Import and export data to and from software applications

Set campaign schedules by selecting start, pause, and end dates

Tracks metrics that provide insight into how a user interacts with any interface or product

Observe and track the demand, usage, progress or quality of a system, product, or user

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Provide tools to search for and vet influencers within an influencer network, search engine, database, or across social networks

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Track and document all activities across devices, networks, and other systems

Add customized logos and colors to align with company branding

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Allows users to narrow down search results by applying multiple filters that specify different aspects/qualities of the search query

Organize and group data or items based on various criteria

Find & retrieve relevant data or documents

Use AI to generate content in the form of text, images, videos, etc.

Application programming interface that allows for integration with other systems/databases

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Use AI to generate content in the form of text, images, videos, etc.

Allow users to access multiple services after entering their login credentials once

Reminders sent via email

Application programming interface that allows for integration with other systems/databases

Online forums/groups where users can ask questions, share ideas, best practices, etc.

The creation, development, and sharing of potentially innovative new ideas

Adjust communications based on previous interactions or personal preferences

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Controls/tools to moderate the session

An @mention is a way to tag or notify a specific person about a message/post

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Access software remotely via mobile devices

Find & retrieve relevant data or documents

Import and export data to and from software applications

Leave comments and notes on documents for others to view

Store and organize documents in a centralized system

Add customized logos and colors to align with company branding

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Assemble applications and processes by dragging over and arranging pre-built components

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Pre-designed layouts that can be customized to match preferences and requirements

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Receive and/or send email notifications for urgent updates, requests, or other information

Process of dividing customers into groups based on common characteristics

Manage multiple campaigns in one system

Create and send email blasts/campaigns

Alter the layout and content of reports

Create and manage advertising campaigns on social media networks

An extended application or connector that enables users to perform additional services with their current set of tools

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Application programming interface that allows for integration with other systems/databases

Use AI to generate content in the form of text, images, videos, etc.

Group campaigns by project, client, or campaign for better management.

Pre-made examples and templates for emails

Search and filter data across systems to locate required information by entering keywords or certain criteria

A repository of content that has been approved for sharing with current and prospective clients

Gauge satisfaction and receive information for improvement and success

Encourage your customers to promote your company by providing materials, tools, and reward programs

Import and export data to and from software applications

Market event via social media tools

Enables employees to promote their company by supplying them with materials, tools, and reward programs

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Find & retrieve relevant data or documents

Receive system updates as soon as any changes are made

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Customize data fields to support various needs and use cases

Add customized logos and colors to align with company branding

Enable advocates to promote nonprofit, charitable, and/or political organizations and causes

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Pre-designed layouts that can be customized to match preferences and requirements

Centralized repository to store content and assets

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Games or game-like elements to track progress and reward accomplishments

Track and document all activities across devices, networks, and other systems

Track products that are for sale at a reduced price or part of coupon promotions

Initiate interactions with customers by proactively starting conversations or providing informational content

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Track and interpret campaign performance metrics

Tracks metrics that provide insight into how a user interacts with any interface or product

Analyze and gain insights into data in real-time

Record customer information, purchase history, and other notes

Manage and track all internal and external communication conducted via calls, email, text, or chat

Enable students, customers or employees to engage with each other in a particular space online or offline

Strategize and implement rewards for returning customers, employees and other members

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Interact with data visualization elements, such as charts and graphs, to drill down into data

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Process of communicating with an online community and measuring the effectiveness of activity

Predefined actions automatically performed on the occurance of specific events

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Plan and strategize marketing campaigns

Point or incentive based programs loyalty programs designed to increase customer engagement

Track and manage advocate communication, engagement, and performance

Automatically identify and save contact information of potential customers

Log and store the source of contacts/leads

View and track pertinent metrics to find patterns and gain insights from data

Design, communicate, and distribute incentives to perform a specific action

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Ability of the software to take the manual effort out of the process of requesting and collecting references

Timed notification for any upcoming task, deadline, appointment, or activity

Track and manage the scheduling of tasks

Track and manage schedules and meetings via an integrated calendar

Monitor and track how often customer references are used

Ability to submit references via phone or audio files

Used as a promotional or demonstration tool in sales and marketing presentations

Create, design and manage workflows for repetitive tasks

Configure existing workflows to meet your organization's needs

Request or submit references by recording a video

Create and administer polls and surveys

Manage, organize, and store contact information

Store information about leads or contacts and track, manage and nurture them throughout the sales process

A report showing what actions customers perform

A collection of customer information such as contact details, demographics, previous interactions, etc.

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Manage the process of attracting and converting business prospects into leads

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Customizable templates for referral documents, emails, and sharable links

For customer referral programs / referral marketing products

Products that allow employees to make referrals for open job positions

Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels

Identify and prevent suspicious activity

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Pre-designed layouts that can be customized to match preferences and requirements

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Send promotional campaigns or transactional messages via text messages

Log and store the source of contacts/leads

Add customized logos and colors to align with company branding

Tool to send questionnaires to customers to gauge feedback

Online gateway through which members can access/update personal information

Plan and strategize marketing campaigns

Private online space that lets businesses securely share documents and provide information access to clients

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Create and send email blasts/campaigns

Access previous interactions or concerns to maintain customer relationships

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Manage multiple campaigns in one system

Tracks metrics that provide insight into how a user interacts with any interface or product

Record customer information, purchase history, and other notes

Market event via social media tools

Process of dividing customers into groups based on common characteristics

A collection of customer information such as contact details, demographics, previous interactions, etc.

Application programming interface that allows for integration with other systems/databases

Accept and process customer payments for products or services using hardware and software

Use AI to generate content in the form of text, images, videos, etc.

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

A report showing what actions customers perform

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Set up connections to third-party platforms to improve business processes

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Uses AI to analyze customer data, engagement, and sentiment to identify potential customer advocates.

Integrates with social media platforms to collect customer posts that mention or display a particular brand

Integrates with content creation tools to allow users to edit and customize content

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Integrates with social media platforms to allow brands to reach out directly to users to request rights to reuse their content

Set up automation to request user-generated content from creators/influencers

Manage contact details and relationships with influencer CRMs and communication tools such as in-app messaging and chat

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Organize and manage interactive contests or challenges

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Create, design and manage workflows for repetitive tasks

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Plan and strategize marketing campaigns

Manages user profiles and contact records by allowing members to create and customize profiles with personal information and activity, while automatically uploading and maintaining this data within the company’s contact database.

Notifications that are delivered to users as soon as an event occurs

Helps members find and connect with relevant community members.

Allows members to invite and refer new members to join the community.

Enables the creation of dedicated spaces or groups to organize community content and discussions.

Allows monetization through paid access or subscription-based community tiers with built-in access control.

Enables sharing of images, videos, files, and other media within the community.

Supports hosting and delivering structured learning content directly within the community.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Locate and recruit social influencers through a proprietary influencer marketplace or across social networks. Build digital profiles of relevant influencers with information about them and their audience.

Utilize a proprietary algorithm to score influencers and asssess their authority within your target market.

Analyze the demographic and psychographic characteristics of influencers and their audience to understand their brand affinities and interests.

Segment influencers into groups based on their work on specific brand initiatives and campaigns. Activate individual segments and assign levels of ownership.

Engage and collaborate with influencers around influencer marketing marketing campaigns. Maintain records of past partnerships and communications.

Schedule, publish, and optimize user-generated content (UGC). Create Terms and Conditions to share with social influencers. Configure content usage and ownership rights within a centralized system.

Create automated influencer marketing program workflows to structure the creation, review, and approval of contributed work.

Evaluate the performance of influencers and associated marketing campaigns. Rank influencers according to impact on key performance indicators (KPIs) such as revenue, brand mentions, and contributed work.

Campaign performance can be monitored and visualized in dashboard that displays key success metrics in real time. Reports can be generated and distributed to relevant stakeholders.

Import and export lists of influencers and brand advocates with detailed profiles and contact information.

Allows brands direct access to advertise through influencers' social media accounts, with the influencer's permission.

Provides features for compensating influencers for their work.

Supports social commerce capabilites such as shoppable content.

Integrates with e-commerce platforms, which can allow access to product catalogs, product samples, and sales tracking.

Review data from past periods to reveal recurring tendencies and predict future performance

Analyze and gain insights into data in real-time

Manage multiple campaigns in one system

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Group campaigns by project, client, or campaign for better management.

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage contact details and relationships with influencer CRMs and communication tools such as in-app messaging and chat

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Strategize and implement rewards for returning customers, employees and other members

Create, design and manage workflows for repetitive tasks

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Identifies member behavior trends, popular topics, and sentiment across the community.

Provides tools to measure and analyze member engagement, participation, and activity within the community.

Provides functionality to download community data and reports in multiple formats.

Tracks return on investment from community efforts, including retention, engagement, and revenue impact.

Tracks metrics that provide insight into how a user interacts with any interface or product

Track and document all activities across devices, networks, and other systems

Provides built-in messaging tools to communicate with loyalty program members via email, SMS, and/or push notifications.

Allows users to view and manage customer profiles within the platform.

Offers comprehensive analytics to track ROI and engagement with the loyalty program.

Supports multiple languages and currencies.

Integrates with other marketing and commerce software such as CRM, ERP, point-of-sale (POS) systems, or e-commerce platforms.

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Database of members to track personal information of individuals and families

Track products that are for sale at a reduced price or part of coupon promotions

Create and administer polls and surveys

Strategize and implement rewards for returning customers, employees and other members

Design, communicate, and distribute incentives to perform a specific action

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage and track all internal and external communication conducted via calls, email, text, or chat

Helps engage members through gamification features such as points, rewards, and engagement metrics.

Provides native tools to create polls and ask questions within the community.

Allows administrators to automate community workflows and actions.

Provides a loyalty engine that can configure different types of loyalty programs to reward customers for specific purchases, actions, or behaviors.

Offers a flexible and customizable reward system.

Segments customers into tiers or membership groups.

Personalizes messaging and rewards based on a customer's profile, purchase history, membership status, etc.

Provides gamified features such as badges, achievements, and leaderboards.

Includes tools for managing and designing branded physical or digital loyalty cards.

Makes informed choices based on available data and objectives

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Manage and support multiple languages

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Offers an extensive catalog of gift cards which can be redeemed at a variety of merchants, retailers, etc.

Allows users to customize their reward catalog and add personalized messages for reward recipients.

Allows users to order and send gift cards in bulk.

Includes features for managing budgets and funds for teams or individuals.

Has a centralized dashboard for users to track reward deliveries, view account history, and take administrative actions.

Offers reports and analytics dashboards to track funds, orders, deliveries, and redemptions.

Grants access to select data, features, objects, etc. based on the users, user role, groups, etc.

Ability to integrate with other software solutions to automate the delivery of rewards and incentives.

Provides an API allowing business to integrate and automate rewards and incentives within their own application.

Provides personalized onboarding sessions to help brands get started

Provides 24/7 customer support and technical assistance through different channels like email, chat, call, and video

Gives users insights into customer behavior and campagin performance by tracking clicks, views, content metrics, and user sentiments

Enables UGC galleries to intelligently load only when they are ready to be used, reducing overall page weight and improving website performance