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Trillian Reviews & Product Details

Pricing

Pricing provided by Trillian.

Individuals

$3.33
1 User Per Month

Trillian Integrations

(1)
Verified by Trillian

Trillian Media

Trillian Demo - Modernize business conversations
Share messages and files and collaborate in groups.
Trillian Demo - Improve care team communication
Trillian's HIPAA-compliant messaging platform helps teams of all sizes improve clinical communication without breaking the bank.
Trillian Demo - Stay in touch with friends and family
Trillian's open and federated chat network lets you stay in touch with co-workers and families alike.
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Trillian Reviews (124)

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Reviews

Trillian Reviews (124)

View 1 Video Reviews
4.4
124 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Trillian for its ease of use and reliable performance, making it a preferred choice for both personal and business communication. The ability to manage multiple messaging platforms in one application enhances productivity and simplifies communication across devices. However, some users note that the interface feels outdated and could benefit from modernization.

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
Jaylen H.
JH
Machine Operator
Mid-Market (51-1000 emp.)
"Cheap, lightweight business IM with weak ecosystem"
What do you like best about Trillian?

Trillian is cheap and lightweight, with plans for business tier lower than competitors at the person user rate. I like that it has real desktop clients, with many platforms supported, as for my team we have a mixture of different devices used in our day to day. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

Trillian has a weak ecosystem, with limited integration support beyond a few options that are out of scope for my team and me. Review collected by and hosted on G2.com.

Hannah J.
HJ
Medical Receptionist
Small-Business (50 or fewer emp.)
"Faster Coworker Communication and Quicker Messaging"
What do you like best about Trillian?

Help me communicate with coworkers and get messages to them quicker Review collected by and hosted on G2.com.

What do you dislike about Trillian?

I wish there was a way tor eact to messages people to send Review collected by and hosted on G2.com.

Cathy J.
CJ
Test Center Manager
Mid-Market (51-1000 emp.)
"Great for quick IM at work!!!"
What do you like best about Trillian?

I love that you can modify the emojis :) and not only have access to what is in the program Review collected by and hosted on G2.com.

What do you dislike about Trillian?

I think Trillian should get grouped in with a national name, otherwise everyone will use what comes with the major companies :( Trillian will always be my fav but it needs in an Office Suite Review collected by and hosted on G2.com.

RR
Public Relations
Mid-Market (51-1000 emp.)
"Trillion Review 2025"
What do you like best about Trillian?

I like best that this chat is user friendly an HIPPA compliant. It is able to be accessed from laptop, desktop, cell phone; both in office and away from the office. This allows us to set up group messages where we can chat about patients directly. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

The one and only thing that I don't like about this is when you are using a group chat you are not able to buzz anyone to notify them or grab his/her attention versus when it is chat one on one you can select to buzz the recipient to get their attention. Review collected by and hosted on G2.com.

Verified User in Market Research
UM
Mid-Market (51-1000 emp.)
"Easy-to-Use Messaging Application"
What do you like best about Trillian?

Very good messaging application designed for seamless team communication.

User-Friendly, easy to setup and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

Occasionally, after going offline, it may take a few moments to reconnect and appear online again Review collected by and hosted on G2.com.

Cathy J.
CJ
Testing Center Manager
Mid-Market (51-1000 emp.)
"Effortless Messaging That Set the Standard"
What do you like best about Trillian?

So easy to use. This was the first instant message app that I used at my office. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

I think other apps built based on Trillian and added other features making Trillian less popular as time went on. There wasn't anything I didn't like about it. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Free, Easy to Use, and Quick to Integrate—With Helpful Support"
What do you like best about Trillian?

free and easy to use. quick integration with team and support Review collected by and hosted on G2.com.

What do you dislike about Trillian?

File sharing is limited only up to 25mb. Review collected by and hosted on G2.com.

ML
Senior Accountant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Tillian; The Approach for Efficient Communication in Multiple Channels, but Cluttering UI"
What do you like best about Trillian?

Trillian is a resourceful and versatile approach that has exceptional ability to unify team members or users in a single space

The app has convenience and it sync individual conversations in a device

Trillian has mastered in security and privacy, by introducing the encryption measures

The platform is lightweight, with an interactive UI that users use without having issues Review collected by and hosted on G2.com.

What do you dislike about Trillian?

Trillian has failed to polish it’s interface, making it look outdated

Despite the app being free, some features are locked on a payment tier

Trillian has integration delays and difficulties due to its limitations Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Small-Business (50 or fewer emp.)
"Lightweight, efficient, and well-suited for fast-paced coordination"
What do you like best about Trillian?

Trillian is a lightweight, reliable platform that runs smoothly even on lower-end devices. It’s regularly updated in ways that genuinely boost performance, not just the look and feel. The chat is clean, intuitive, and works well across both corporate and educational contexts. We’ve never experienced downtime—the uptime has been consistently solid. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

One thing I’d love to see is clearer alerts for unanswered messages. With multiple conversations happening at once, having a way to flag pending replies would really help us stay on top of things. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"Serves it's primary purpose fairly well."
What do you like best about Trillian?

It's fairly easy to message people once they've been added as a favorite. I also appreciate that there is an app where I can easily access it by phone when I am in transit. Overall all it's just ok. It's very basic. Zero bells and whistles, but it provides a way to communicate that is quicker than email. In that regard it meets expectations. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

I feel the technology and interface is antequated by comparison to other instant messaging applications. Trillian is not intuitive. I still find it challenging to try and add people to my contacts. And being able to simply acknowledge someone's message with an emoji instead of necessitating a full reply would also be preferable. Overall all it's ok. It's very basic. Zero bells and whistles, but it provides a way to communicate that is quicker than email. In that regard it meets expectations. Review collected by and hosted on G2.com.

Questions about Trillian? Ask real users or explore answers from the community

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Festus P.
FP
Festus Praise
Last activity 27 days ago

They are effective and professional

GU
Guest User

What are the benefits and challenges of using Trillian for secure messaging?

Pricing Options

Pricing provided by Trillian.

Individuals

$3.33
1 User Per Month

Business

$3.99
1 User Per Month

Enterprise & Healthcare

$7.99
1 User Per Month
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