TipHaus Reviews & Product Details

TipHaus has saved hours of time trying to manage tips to employees. We are primarily cashless. Once we configured the rules, it's as simple as verification of payouts - which I'd rather have then automated, and then initiate payouts after verification which we do daily. Support has been top notch for questions. Using GoTab as our POS the integration has been seemless. We are using Tip Pool Sharing with Time Of Sale and it's working great and fair! The Payroll reports have made life simplified for reporting to our accountants. . Review collected by and hosted on G2.com.

Took about three weeks to get the rules and understanding in place. Originally thought the initiate payout automatically, which is an enhancement being developed, would be nice but really like that I can verify manually before initiating tip payout- doing this daily is easy Review collected by and hosted on G2.com.

It was easy for me to set up TipHaus. Review collected by and hosted on G2.com.

I don't like that they charge $1.25 each night for direct deposit. If you want to get your money into your bank the next day, they charge you $1.25, which my coworkers and I hate. Their cards aren't supported by services like Venmo or Cash App. The transfer to your bank is supposed to take 5-7 business days, but it often takes longer. It happened to me once this week, and my coworkers have had the same issue. I preferred when my job just paid me out with cash. Review collected by and hosted on G2.com.

The system is well built and intuitive- ‘set it and forget it.’ End of shift is simple and fast process. There’s no conflict. The integration with our POS is clean. I’m a believer. Review collected by and hosted on G2.com.

I'm happy with TipHaus. I can't think of a downside when compared to how we handle tip management before. Review collected by and hosted on G2.com.

Fast setup, seamless Toast POS integration, huge time savings, employee transparency, retention boost. No more managing spreadsheets = less human error and time/money savings. Once your rules are dialed in, there is less times spent with employees who feel they were stiffed by their tipper. Review collected by and hosted on G2.com.

Honestly, nothing so far, it just works. Review collected by and hosted on G2.com.

Tiphaus is user friendly, works well with our structure and provides full transparency with our team members. The date metrics pie charts are an excellent tool we use daily. Review collected by and hosted on G2.com.

Least helpful is the tip sharing and tip pool breakdowns in the employee app. A bit confusing for them since it doesn't really show accurate earnings due to our rules. Review collected by and hosted on G2.com.

The seamless integration with our POS, the ease of implementation, the level of customization (which fit our exact needs), the willingness to be creative, and the amazing customer service. Review collected by and hosted on G2.com.

I can't think of a thing I dislike about TipHaus. I do wish it integrated directly to my specific payroll provide and the payroll synch can take up to 10 minutes (for our largest location) but it's a small price to pay for the amount of time and energy TipHaus saved our business. Review collected by and hosted on G2.com.

Earned Tip Access has completely streamlined our tip management. No more bank runs, cash counting, or chasing down staff, daily payouts are fast, accurate, and effortless Review collected by and hosted on G2.com.

Reporting isn’t difficult, but it could definitely be more user-friendly. Review collected by and hosted on G2.com.

Ability to customize tip pooling that best fits our operations.

Integration with POS.

Customer support is very responsive and easy to work with.

Interface is easy to use and manage. Review collected by and hosted on G2.com.

Integration has had some hiccups in the past but it has been resolved quickly by support.

Wish the subscription was billed directly to us instead of through our Clover bill.

Wish it had a direct integration with Homebase for payroll. Review collected by and hosted on G2.com.

I find the TipHaus team to be tremendously helpful for our automated tipping needs at both our travel sites and park locations. The QR code tipping feature has been an awesome experience, and our guests love it, also providing us great feedback. The support from the TipHaus team during the rollout has been phenomenal. Additionally, the system itself is very easy to use, adaptable, and allows for self-service, which I find incredibly valuable. Review collected by and hosted on G2.com.

I'd like to see more dashboards and more audit reporting at my fingertips. Review collected by and hosted on G2.com.

From an admin point of view, we eliminated manual calculations, saving us countless hours and cutting the associated admin costs. From an employee's point of view, we gained their trust due to the system transparency and gave them a tool better to understand their pay (and the business). Review collected by and hosted on G2.com.

Earned tip access, I don't like the concept for our restaurants and have not offered it. Review collected by and hosted on G2.com.