TipHaus Reviews & Product Details

The tip automation is great and support post-implementation has been fantastic Review collected by and hosted on G2.com.

Still difficulties with very complex tip-out rules during onboarding process Review collected by and hosted on G2.com.

Earned Tip Access has completely streamlined our tip management. No more bank runs, cash counting, or chasing down staff, daily payouts are fast, accurate, and effortless Review collected by and hosted on G2.com.

Reporting isn’t difficult, but it could definitely be more user-friendly. Review collected by and hosted on G2.com.

Ability to customize tip pooling that best fits our operations. Integration with POS. Customer support is very responsive and easy to work with. Interface is easy to use and manage. Review collected by and hosted on G2.com.

Integration has had some hiccups in the past but it has been resolved quickly by support. Wish the subscription was billed directly to us instead of through our Clover bill. Wish it had a direct integration with Homebase for payroll. Review collected by and hosted on G2.com.

I find the TipHaus team to be tremendously helpful for our automated tipping needs at both our travel sites and park locations. The QR code tipping feature has been an awesome experience, and our guests love it, also providing us great feedback. The support from the TipHaus team during the rollout has been phenomenal. Additionally, the system itself is very easy to use, adaptable, and allows for self-service, which I find incredibly valuable. Review collected by and hosted on G2.com.

I'd like to see more dashboards and more audit reporting at my fingertips. Review collected by and hosted on G2.com.

From an admin point of view, we eliminated manual calculations, saving us countless hours and cutting the associated admin costs. From an employee's point of view, we gained their trust due to the system transparency and gave them a tool better to understand their pay (and the business). Review collected by and hosted on G2.com.

Earned tip access, I don't like the concept for our restaurants and have not offered it. Review collected by and hosted on G2.com.

promt customer service no phone trees and AI Review collected by and hosted on G2.com.

the app can have a lag on loading pages! Review collected by and hosted on G2.com.

It is a functional and easy-to-use tip distribution software that offers clear visibility not only to the back-end team but, more importantly, to our team members as well. Provides great flexibility in regards to our needs and we are able to very easily understand important metrics around our service team. Review collected by and hosted on G2.com.

We have been with TipHaus for a few years and have never had an issue or negative feedback from corporate or hourly team members. Review collected by and hosted on G2.com.

TipHaus makes tip distribution a piece of cake. The system is extremely easy to navigate and intuitive to set up all necessary tip rules for your business. It syncs frequently as well as on demand with the POS system that captures hours, sales, and tips. It provides you with the detailed breakdown of information and you can download a report to upload into your payroll system in no time. You can even have this report customized to your needs. On top of that, their customer support is highly responsive, friendly, and professional no matter the time zone you are in. Review collected by and hosted on G2.com.

We had absolutely no challenges over past two years. Review collected by and hosted on G2.com.

We’ve been using TipHaus across our full-service and quick-service Ivar’s Seafood Restaurants for several years now, and honestly, it’s been a fantastic experience from day one. The platform handles tip distribution automation and reporting for us, and it does everything with barely any work on our end.

What really stands out is how seamless the integration is with both our POS and payroll systems. Everything flows smoothly, the system is super intuitive, and it's been a huge time-saver for our managers. Our employees also appreciate the transparency it brings to tip calculations - there’s no confusion or second-guessing, which has really helped build trust and clarity across the team.

On top of that, TipHaus support has been incredible. Anytime we’ve had a question or needed assistance, they’ve been quick to respond, thorough, and just genuinely helpful. They don’t feel like a vendor, but rather a partner who is rooting for Ivar's to be successful. We’re always kept in the loop with product updates and even broader insights about what’s happening in the restaurant industry. That kind of connection is rare and very much appreciated.

So if you’re looking for a solution to simplify tip management while boosting accuracy, transparency, and team morale, TipHaus is definitely the way to go. Review collected by and hosted on G2.com.

Nothing! We have not had any complaints from anyone at our company since we started using the platform. Review collected by and hosted on G2.com.

The platform is incredibly easy to use, making tip distribution seamless and hassle-free. One of the standout features is the transparency of data—everything is clear, accurate, and easily accessible, which builds trust among our team. On top of that, their customer service is outstanding! Anytime we have a question, the support team is responsive, knowledgeable, and truly committed to helping. Overall, TipHaus has made managing tips effortless, efficient, and fair for everyone. Review collected by and hosted on G2.com.

There really isn’t much we dislike about TipHaus — it’s been a fantastic tool overall. If we had to point out one thing, it would be that, on occasion, we notice duplicative employees showing up in the system, which can require some manual cleanup. However, this is a minor issue compared to all the benefits the platform provides. The ease of use, transparency, and excellent customer support far outweigh this small inconvenience. Review collected by and hosted on G2.com.