The way Tidio continuously enhances Lyro AI responses to make them seem more accurate and natural over time is a more recent feature that I truly like. It now saves even more time by answering frequently asked consumer enquiries with less human participation. Additionally, I value the improved workflow organization and seamless inbox experience, which make it simpler to handle discussions across several media. Automation creation is now quicker than ever thanks to minor usability improvements in the chatbot builder and dashboard. In general, the platform seems to be constantly evolving rather than being unchanged. Review collected by and hosted on G2.com.
Making sophisticated features more available without having to switch to higher price tiers too soon is one area Tidio might do better. Deeper interfaces with more third-party tools, particularly CRM and e-commerce platforms, would also be fantastic. Growing companies could create more specialised workflows with greater flexibility in chatbot logic, reporting, and customisation. Although the platform is already robust overall, these improvements would increase its long-term scalability. Review collected by and hosted on G2.com.
Thank you Akarsh from your amazing feedback!







