Thumbtack connected with a handyman who has thus far provided landscaping, exterior door installation, and cement repair. Review collected by and hosted on G2.com.

What do you like best about Thumbtack?

Thumbtack allows me to find multiple pros for my household project in one step. Review collected by and hosted on G2.com.

What do you dislike about Thumbtack?

For some projects, there are simply no pros available. Review collected by and hosted on G2.com.

Recommendations to others considering Thumbtack:

Make sure that you use multiple search terms to find more competent pros for your project. Review collected by and hosted on G2.com.

What problems is Thumbtack solving and how is that benefiting you?

Thumbtack has allowed me to find pros who are able and willing to do work that need completing around the house. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

4/12/2019

"Fantastic Idea, Limited Contractors"

4.5/5

Describe the project or task Thumbtack helped with:

Ive used thumbtack for quotes for personal trainers, wedding related vendors, and to install a hot tub. Review collected by and hosted on G2.com.

What do you like best about Thumbtack?

I love the idea of being able to get multiple quotes without having to talk to multiple people! The questions are not always very relevant to the inquiry you're making (or, are too in depth for the scenario) but they're quick and painless to fill out, even on a mobile device. Review collected by and hosted on G2.com.

What do you dislike about Thumbtack?

There were limited contractors in my area- SE CT. This is likely at least partially related to thumbtack charging the contractors per quote. They should consider only charging the contractor if the requestor contacts the borrower (or clicks to contact) Review collected by and hosted on G2.com.

What problems is Thumbtack solving and how is that benefiting you?

Multiple household needs- for our wedding we got quotes for flowers, photography, catering. We also used Thumbtack to get quotes for a hot tub installation. Finally, because my husband is a personal trainer, we explored using thumbtack for client origination. Ultimately, it was decided that needing to pay per referral, not per contact, was not cost effective and we did not move forward as a vendor. Review collected by and hosted on G2.com.

Verified User in Construction

Small-Business (50 or fewer emp.)

6/21/2019

"Easy to use "

4.5/5

Describe the project or task Thumbtack helped with:

I use Thumbtack to advertise our company for lead generation. Review collected by and hosted on G2.com.

What do you like best about Thumbtack?

Easy to make a page. Very easy to use and messaging potential customers is simple. I also like that we can display all our work in photos on our page. Review collected by and hosted on G2.com.

What do you dislike about Thumbtack?

I dislike the fact that false reviews can be made about a company and thumbtack will not delete them, even with proof that they are made up. Review collected by and hosted on G2.com.

What problems is Thumbtack solving and how is that benefiting you?

I am only having problems with customers following through. I get a lot of messages, not a lot of appointments. The ratio of messages to appointments being set is very big. Probably the worst of all our lead generation services. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

7/2/2019

"Thumbtack is very useful"

4.5/5

Describe the project or task Thumbtack helped with:

I've used Thumbtack to find a lawyer, plumber, handyman, irrigation specialist, landscaper and others. Review collected by and hosted on G2.com.

What do you like best about Thumbtack?

The ease of use in creating projects, the number of contractors available for each project and the reviews for each contractor Review collected by and hosted on G2.com.

What do you dislike about Thumbtack?

There could be more options for projects and more contractors Review collected by and hosted on G2.com.

Recommendations to others considering Thumbtack:

Be specific in your project definitions Review collected by and hosted on G2.com.

What problems is Thumbtack solving and how is that benefiting you?

I've used this service to find several helpful people for projects I have. Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

9/19/2018

"Great Online Service!!"

5/5

Describe the project or task Thumbtack helped with:

I was looking for Flood Zone surveyor and then found this Thumbtack service online and used it.

I have to provide some details about my property to the Thumbtack online service so they can look for the flood zone surveyor in my area and also given my contact # in Thumbtack.

After doing all the Initial steps i got a message from Thumbtack that some surveyor will reach out to me soon.

And in few hours i received some more Text from Thumbtack service that here are the surveyor who are available along with their quote information online and contact details as well.

Its a great tool for local service in your area and also has the app for IoS and Android!! Review collected by and hosted on G2.com.

What do you like best about Thumbtack?

Thumbtack is great online service which you can use via browser or the App.

This service easily hook you up with the service provider you looking for along with their contact details and also have reviews from their past.

If some new provider wanted to reach you out for the service you looking for then it will Text you as per registered contact details of yours. Review collected by and hosted on G2.com.

What do you dislike about Thumbtack?

Initially when you do not have App for the first time using Thumbtack when a new provider reach out to you for your service Quote then link in the email/message takes you to the Thumbtack site in browser then it pops up a message in browser to open in Thumbtack App but later message goes away and you can look for your service in your local community via Browser.

So if that little message can be fixed then it will be good. Review collected by and hosted on G2.com.

Recommendations to others considering Thumbtack:

Everyone should use it to find any kind of service in their local neighborhood. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/20/2018

"Great source for service industry"

4.5/5

Describe the project or task Thumbtack helped with:

When I first started my IT service company, Thumbtack was a great resource to get things going smoothly at the beginning. Thumbtack helped keep my sales pipeline active, and created new relationships that turned into much larger opportunities down the line. Review collected by and hosted on G2.com.

What do you like best about Thumbtack?

It's very simple to respond to requests for bids, and that makes it an effective platform for constantly trying to get new sales opportunities in the pipeline. Whether you're a one-man show, or an organization with twenty people out in the field, Thumbtack request are very straightforward and you can respond on the go with ease so even when you're working on-site to respond to a call, you can still be working on your sales activities. Review collected by and hosted on G2.com.

What do you dislike about Thumbtack?

It can be easy to receive unqualified leads that cause you to spend credits to bid on a lead that never had any intention of taking any of the quotes; most often it seems like they're from competitors trying to get an idea of the pricing of their competition. Review collected by and hosted on G2.com.

Recommendations to others considering Thumbtack:

Make sure you fill in your profile, and make sure there is plenty of information available. Don't be afraid to (tactfully) suggest to clients found through Thumbtack to leave you a review so others know what they thought of your services. As long as you reply to request in a reasonable amount of time, it's a platform worth using. Review collected by and hosted on G2.com.

Amy L.

Events Coordinator

Small-Business (50 or fewer emp.)

9/19/2018

"Thumbtack - Easy To Use!"

5/5

Describe the project or task Thumbtack helped with:

We've used Thumbtack to provide vendors for a Christmas party in the past. Additionally, we have used it to search for vendors for our Farmer's Market. Review collected by and hosted on G2.com.

What do you like best about Thumbtack?

I like that it allows you to provide your budget information so that your vendor will be within that without having to go through the back and forth. Review collected by and hosted on G2.com.

Jillian W.

Fifth Grade Teacher

Primary/Secondary Education

Small-Business (50 or fewer emp.)

10/9/2018

"Thumbtack for Business"

5/5

Describe the project or task Thumbtack helped with:

We like the use of Thumbtack because it allows us to do two things. We can look up when we need a service accomplished and also we can post when we have a service we are looking to offer. Review collected by and hosted on G2.com.

What do you like best about Thumbtack?

I like the accessibility piece and being able to use the internet quick and easy. Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

9/18/2018

"Great Service for Anything!"

5/5

Describe the project or task Thumbtack helped with:

We had 5 TV's mounted and 4 whiteboards installed. Review collected by and hosted on G2.com.

What do you like best about Thumbtack?

Friendly service and got the job done as discussed. Review collected by and hosted on G2.com.

What do you dislike about Thumbtack?

The whiteboard installer took way too long and got distracted too much. He also kept distracting our employees. However, I understand that is not Thumbtack's fault. I did leave feedback for the contractor. Review collected by and hosted on G2.com.

Recommendations to others considering Thumbtack:

Make sure to look at all reviews and ask questions. This service is great for anyone, especially smaller companies who typically do not have specialized roles for random or difficult tasks. Review collected by and hosted on G2.com.

Verified User in Education Management

Small-Business (50 or fewer emp.)

9/19/2018

"The Service We All Need"

5/5

Describe the project or task Thumbtack helped with:

Any need that we have we turn towards this platform. Long gone are the days of not knowing if the professional you are hiring is "good." A big factor on whether we go with a service or not has to do with the comments and feedback from former customers. Review collected by and hosted on G2.com.

What do you like best about Thumbtack?

The customer reviews are what I like most about this service. It helps me feel like I am getting the full understanding of the service/person we will hire. That way there is not hesitancy on our part about whether it will fulfill our expectations. Review collected by and hosted on G2.com.