--- title: Upshift Reviews meta_title: 'Upshift Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 82 reviews by the users' company size, role or industry to find out how Upshift works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 82 scale: '5' date_modified: '2026-06-17' parent_category: name: Staffing Services url: https://www.g2.com/categories/staffing-services --- # Upshift Reviews **Vendor:** Upshift **Category:** [Staffing Agencies ](https://www.g2.com/categories/staffing-agencies) **Average Rating:** 4.7/5.0 **Total Reviews:** 82 ## About Upshift Upshift is an on-demand staffing platform connecting businesses to its high quality, pre-vetted, W2 workforce. Upshift's strict vetting procedures and accountability processes lead to success rates of over 95%, over double the industry average of 40%. Upshift helps businesses staff hourly roles in the hospitality, light industrial, and clerical sectors. Upshift is backed by Indeed.com/Recruit Holdings. ## Upshift Pros & Cons **What users like:** - Users find Upshift's platform **easy to navigate** , appreciating the quick assistance and convenience it offers. (8 reviews) - Users value the **availability** of Upshift, appreciating responsive support and effective communication from the team. (4 reviews) - Users benefit from the **high efficiency** of Upshift, allowing quick order processing and last-minute shift filling. (4 reviews) - Users value the **consistent high quality of candidates** provided by Upshift for their staffing needs. (3 reviews) - Users value the **excellent communication** from Upshift, appreciating their responsiveness and support whenever needed. (3 reviews) - Users love the **friendly support** from Upshift, enjoying responsive service and great team flexibility. (3 reviews) - Helpful (2 reviews) - Recruitment Efficiency (2 reviews) - Supportive (2 reviews) - Customer Support (1 reviews) **What users dislike:** - Users experience **scheduling issues** with Upshift, finding the process fast-paced and lacking adequate support for new participants. (8 reviews) - Users face challenges due to **poor management** across multiple units, complicating operations and invoicing processes. (1 reviews) ## Upshift Reviews ### 1. Empowering, Hands-On Learning That Builds Confidence and Leadership **Rating:** 4.0/5.0 stars **Reviewed by:** Gurleen K. | Entrepreneur, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Upshift?** I like best that Upshift focuses on real-world, hands-on learning rather than just theory. It empowers young people to identify actual problems in their communities and then supports them in creating practical, innovative solutions. I appreciate how it builds confidence, leadership and teamwork through experience, not lectures. The program gives every participant a voice and a chance to take ownership, which makes the learning meaningful and transformative. **What do you dislike about Upshift?** One thing I dislike about Upshift is that sometimes the process can feel a bit fast-paced and intense, especially for participants who are new to problem-solving frameworks or need more time to think and develop ideas. It can also be challenging when there are limited resources or support available after the program ends, which makes it harder to continue long-term projects. A little more structured follow-up or mentorship would make the experience even stronger. **What problems is Upshift solving and how is that benefiting you?** Upshift is solving the problem of limited real-world skill development and lack of opportunities for young people, especially those from underserved communities. Traditional education often doesn’t teach practical skills like problem-solving, creativity, teamwork and entrepreneurship, which leaves youth unprepared for modern work and unable to take initiative in their own communities. Upshift bridges this gap by providing hands-on learning where participants identify real problems, design solutions, and build confidence through action. This benefits me by helping me develop leadership, communication and innovation skills, empowering me to think independently, work collaboratively, and create meaningful impact in my environment. ### 2. On-Demand Staffing and Attendance Tracking Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Arul A. | Asst. Operation Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Upshift?** On-demand staffing and attendance tracking system **What do you dislike about Upshift?** Available only is USA and Higher cost per hour comparitivly with other people who gives this type of services **Recommendations to others considering Upshift:** It improves you shift reliability and digital time tracking so it saves lot of manual work **What problems is Upshift solving and how is that benefiting you?** It helped me resolve my Shifts issue quickly, which I was experiencing in my customer care and BPO work. ### 3. Upshift for me is a Sweet Way to Make Extra Cash! **Rating:** 4.0/5.0 stars **Reviewed by:** Iriana S. | IT Recruiter / Global Talent Sourcer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Upshift?** The wide selection and the rating system **What do you dislike about Upshift?** I’d love to see more suitable jobs and higher pay at times **Recommendations to others considering Upshift:** Yes, this app definitely competes with the other ones I use. I check it almost every day for new opportunities to earn extra money **What problems is Upshift solving and how is that benefiting you?** I like that there are plenty of jobs to pick from, and I can work whenever it fits my schedule ### 4. Preofessional, Helpful and Responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Upshift?** Upshift is a pleasure to work with. Their customer service is very responsive and my account manager is fantastic, Azra is always on top of my needs and works to make sure we are always covered. I love that when I create a shift that I can select the rate of pay for the position and not have to do the math to amke sure I am listing the position at the correct rate (minus fees) . **What do you dislike about Upshift?** it is a bit tough operationaly speaking because we have multiple units associated with our account. They're all managed by different managers and the invoices only go to one person even though each account is assigned to a different manager. **Recommendations to others considering Upshift:** Havea great conversation with your account manager so you can both learn how to create a situation for success with your specific business. als, Verify with your upshifters that they are punching in and out. **What problems is Upshift solving and how is that benefiting you?** Upshift is helping us to fill a labor shortage as we look to fill those spots on a more permanent basis. ### 5. Staffing Solutions Done Right **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander C. | Games Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Upshift?** The convenience of being able to reach out and get shifts filled ina short time frame. It's usually best to post those shifts at least a week in advance, but we've also had last minute day of/day before shifts get posted and filled. It's very convenient and quick. **What do you dislike about Upshift?** All in all the service is extremely helpful. The only downside is the ability for upshifters to cancel their shifts the day of mere moments before their shift start time. Sometimes this leaves us with expecting the help and not receiving it, but then again that's something controlled by personnel and not service. **Recommendations to others considering Upshift:** Great, easy solution to temporary staffing needs. If you're looking for long term staffing I'll always recommend hiring on your own, but for temporary staffing they're perfect. **What problems is Upshift solving and how is that benefiting you?** Azra Hajdar from Upshift has been extremely helpful and instrumental to our Success in filling our staffing needs during the holiday season. She's persistent, kind, and above all else gets the job done. Thanks to Azra and Upshift we were fully staffed during our busiest times. During this time of year we struggle to get staff and upshift helps negate the damage done by helping our last minute calls for help. Excellent service and care, thank you! ### 6. Do not hesitate to Upshift :) **Rating:** 5.0/5.0 stars **Reviewed by:** Shelley D. | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Upshift?** The best thing for me is not only the pool of reliable part-time and at times full-time help. I love that Zach our Sr. Account Manager is always so helpful. Even when I know I may have bothered him more than I should, he never hesitates to listen and will help in any way he can. **What do you dislike about Upshift?** The things I dislike about Upshift - It has more to do with the website. Now, I may just be missing something, but it seems that I have to post a job then I invite the temps that I want. To me, it would make more sense to invite the temps or your upshifters before posting. For example, I had a job to post, which I did, and then I invited my upshifters and it ended up with 4 or 5 hires for a 2 position shift. The system does not stop taking the temps since I had both temps at the moment of posting taking the shift in addition to the temps I invited. **Recommendations to others considering Upshift:** I have found that trying to keep your upshifters regularly helps in so many ways. Not only do they understand the job they also know of other Upshifters who may be a great fit for our team. I will respect and trust their opinion as they are the ones who will have to work with each other, so I can't imagine they would suggest someone unreliable or a little lazy as they would have to pick up the slack. Respect your team and they will respect you. **What problems is Upshift solving and how is that benefiting you?** I am the Director of Catering for Cisco Systems in Atlanta. We hold several events almost daily covering 5 floors. Upshift has top-notch talent. The temps I have hired over the past year have been a joy working with. Friendly, talented, efficient, and observant, are all things that I look for in the future employee. Thank you Upshift! ### 7. UpShift consistently provides reliable, dedicated workers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2024 **What do you like best about Upshift?** Upshift is responsive to questions, corrections and needs at all hours. I appreciated some of the seminars/presentations they have done regarding retention of people, for example (based on their own research and surveys of Upshifters). **What do you dislike about Upshift?** We have had some trouble with new Upshifters. It can be a coin flip to bring in someone who has no previous shifts worked. They tend to cancel on us far more often than veterans do. This can be a Catch-22, because new workers don't become reliable veterans if no one gives them a chance. **Recommendations to others considering Upshift:** Upshift is great both for short-term/single-shift help and for temp-to-hire. Be as detailed as you can be (and accurate, of course) in your description of the work, the location/how to get into the building, the dress code, etc. Driving directions and a facility map can be helpful as well. If you post your upcoming shifts on a consistent schedule (I tend to post on Thursday nights for the following week) you will have more success getting repeat Upshifters who you like. **What problems is Upshift solving and how is that benefiting you?** We see a consistently high-quality pool of associates, including people with relevant experience. Some already have full-time work and are simply supplementing their income on occasion. Others have worked their way into full-time positions with us. On occassion, we have seen a quick hit of 2-3 associate call-offs among our full-time crew and I have been able to post a shift to Upshift and fill it within a couple of hours - sometimes even faster. ### 8. F&B Director **Rating:** 5.0/5.0 stars **Reviewed by:** jonathan w. | F&B Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Upshift?** The ability to copy previous orders and star favorite employees so they can return. It really cuts down on the training time and helps with efficiency. Ordering in the app or on the website takes 1 minute! **What do you dislike about Upshift?** It took a little bit of time to build up a good amount on prefereed employees **Recommendations to others considering Upshift:** Rate the employees after each shift and attempt to work with the same ones agian **What problems is Upshift solving and how is that benefiting you?** The app making ordering temp labor so easy,and getting the same great employees is such a help. The ability to favorite employees we like helps us build a bench of employees that we enjoy having here and do a great job ### 9. The most consistent temp company we have used **Rating:** 4.0/5.0 stars **Reviewed by:** Eric P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Upshift?** The ability to put together a team of people that do a good job for you is very helpful. The ability to block underperforming people from coming back is also helpful. **What do you dislike about Upshift?** Some shifts are tough to fill with demands in the area (specifically weekends). **Recommendations to others considering Upshift:** Make sure to "favorite" the staff you want to come back, and tell them when you typically post shifts so they can look for the notifications and sign up. **What problems is Upshift solving and how is that benefiting you?** We (like most other private clubs) have staffing issues that don't allow us to give our Members the best experience. Upshift is helping fill our banquest server and food runner needs. ### 10. Great interactions **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia B. | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Upshift?** The ease of requesting additional help, not only has it been easy but with the help of or Upshift support person Art Villegas things are fast and he doesn't mind last minute requests for help. **What do you dislike about Upshift?** not being able to switch times last minute. My company has many last minte things pop up and to switch peoples times costs money, even for the same people for only an hour or two difference. **Recommendations to others considering Upshift:** Try Upshift, the ease makes it worth it. **What problems is Upshift solving and how is that benefiting you?** Quality individules that have been very helpful with great attutudes. Great additions to our team. ### 11. Upshift Experience Review **Rating:** 5.0/5.0 stars **Reviewed by:** Katie A. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Upshift?** Upshift is easy to navigate on the website. **What do you dislike about Upshift?** As with anything call offs can be an issue because you are using this to fill in open shifts and when they call off it's hard to find someone to replace that. **Recommendations to others considering Upshift:** Rate your upshifters as it helps if they do a good job as well as let's the company know how their performance on the job is. **What problems is Upshift solving and how is that benefiting you?** Upshift is helping to fill in positions that we cannot fill last minute or to help suppliment our staff during busy seasons in a pinch. ### 12. Great staff helping employers fill their needs **Rating:** 5.0/5.0 stars **Reviewed by:** Brent F. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Upshift?** The open lines of communication. The group listens to the needs of the business and tries to fix any issues quickly. **What do you dislike about Upshift?** Nothing. I love this service, they are quick to respond and do a fantastic job. **Recommendations to others considering Upshift:** Be open about what your business needs are and trust that they understand and are here to help meet those goals. **What problems is Upshift solving and how is that benefiting you?** Whenever we struggle to get someone to apply for a shift, Upshift has no problem stepping in and pushing out alerts to try and help get word out. ### 13. Great Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Emily A. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Upshift?** The platform is very easy to use. Shifts are always filled. Shifts are rarely canceled or no show. **What do you dislike about Upshift?** The talet of the bartenders is sometimes lacking. We never really know until they arrive. **Recommendations to others considering Upshift:** It has been a great platofrm. We have tried others and have been very happy with this one for many years. **What problems is Upshift solving and how is that benefiting you?** UpShift assists us with staffing bartenders. The platform is very user friendly. I have never not been able to fill an open posion using their platform. ### 14. Filling in the staffing gaps **Rating:** 4.5/5.0 stars **Reviewed by:** Chris M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Upshift?** The flexiblility to make my own shifts, hours, and pay. **What do you dislike about Upshift?** The fact we are not notified when someone cancels even though they get pentlized we can't pivot quick enough. **Recommendations to others considering Upshift:** Make sure to favorite the Upshifters you like because they are more incline to come back when they enjoy working for you. **What problems is Upshift solving and how is that benefiting you?** Filling in the part time gap. Most people want full time but we only have a few shifts that need to be filled. ### 15. Overall very satisficed with the quality of workers and platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Upshift?** What I like best about Upshift is their user friendly platfrom along with their administrative support. Together they make booking temp staff a breeze. **What do you dislike about Upshift?** There is not much that I dislike about Upshift. I do wish for a few little things like a calendar view. I believe that would make a difference. I appreciate that they check in and listen to what I think would make the platform more user friendly. **Recommendations to others considering Upshift:** I say give it a try, it's the best on the market. **What problems is Upshift solving and how is that benefiting you?** Upshift is helping with our staff issues in our banquet and cafe department. Supports our ever changing catering needs and always there when we need assistance. ### 16. Art Villegas has been a wonderful contact for us with Upshift **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia S. R. | Corporate Sales and Catering Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Upshift?** Consistently high standard of staffing pool. **What do you dislike about Upshift?** I do not have any constructive feedback to share. **Recommendations to others considering Upshift:** Start now! You won't regret it. **What problems is Upshift solving and how is that benefiting you?** Upshift has been very beneficial for us in helping to deal with all of needs, including resolving billing questions in a timely manner, and their high standards for staffing is a great benefit to me as an employer looking for great workers. ### 17. Partner with Upshift for 1.5 years and love working with them! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Upshift?** I like that I'm able to see in real-time who is picking up/confirming shifts and can invite individuals who have worked with us to return for other shifts. **What do you dislike about Upshift?** One thing that I dislike about Upshift is that once an individual has been invited, they cannot be invited to the same shift again, even if it's a week or more later/their availability has changed. **Recommendations to others considering Upshift:** Give Upshift a try! The account managers are super accessible and helpful, and their messaging/help portal is highly responsive! We have been able to achieve great staffing results using Upshift! **What problems is Upshift solving and how is that benefiting you?** Upshift helps our business fill gaps in staffing for large events. ### 18. Decent Staffing Platform Overall **Rating:** 3.5/5.0 stars **Reviewed by:** Kaitlin C. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Upshift?** I like the convenience of the platform and the quality of most of the workers. **What do you dislike about Upshift?** Unfortunately, some servers and bartenders are very inexperienced and need alit of guidance on basic tasks. **Recommendations to others considering Upshift:** Make sure to build a solid "Upshift Staff" and request the same workers frequently **What problems is Upshift solving and how is that benefiting you?** Working on better staffing solutions which makes our operations run smoother on a day to day ### 19. Higher Education dining savior **Rating:** 5.0/5.0 stars **Reviewed by:** Justin D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Upshift?** Flexibility and expediency. We were able to post shifts for all times during our day and have them filled. Once we established a solid roster, posts could be directed at specific Upshifters who were the best fit. We were also able to get shifts filled when we had last minute needs. **What do you dislike about Upshift?** Being a online service, there were Upshifters who struggled with the program which caused confusion for both our team and the Upshifters. **Recommendations to others considering Upshift:** Upshift has been the most effective and user-friendly contract labor service that we have used. The app allows our managers to easily staff and track the Upshifters applying and being accepted to our units. The labor was quality has been great with several Upshifters transitioning into full-time positions with our organization. **What problems is Upshift solving and how is that benefiting you?** Being at a rural college account, staffing has always been a challenge but especially since 2021. Our dining program continued to grow but our labor pool did not. Upshift was able to provide qualified individuals to fill our labor openings while being flexible to an operating schedule dictacted by an academic calendar. ### 20. Art Villegas-Account Manager is always on top of our staffing requests **Rating:** 5.0/5.0 stars **Reviewed by:** Khaldon A. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Upshift?** the team flexibility. and willing to stay longer than scheduled shift when needed. **What do you dislike about Upshift?** it was chanllenging before Art took over our account. it was hard getting repond untill Art started. **Recommendations to others considering Upshift:** Great company. **What problems is Upshift solving and how is that benefiting you?** Getting all staffing request last minutes and getting the shift filled is alway a + for my convention center and our sister properties. ### 21. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Kayla K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Upshift?** I like that the emploees are abckground checked and that I can see their experince on the app. **What do you dislike about Upshift?** I don't like when we need someone the day of we almost never get anybody. **What problems is Upshift solving and how is that benefiting you?** They have been very helpful and I have worked multiple lcoations that have needed them to fill in shifts. ### 22. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Gene F. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Upshift?** Flexibility, easy access to website and Art Villegas is great at communicating and always available when need him. **What do you dislike about Upshift?** Nothing, everything about upshift is great **Recommendations to others considering Upshift:** Do It **What problems is Upshift solving and how is that benefiting you?** Upshift is helping us tremendously in the dining room and kitchen by scheduling us employees when we need to. ### 23. Always a huge support for our large events **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Upshift?** Always provides quality candidates for our large events. **What do you dislike about Upshift?** No dislikes. I do not have a bad thing to say. **Recommendations to others considering Upshift:** Use them! **What problems is Upshift solving and how is that benefiting you?** I would like Upshift to have a messaging portion on their platform so I can talk to the temps that are on site or prior to their shift. ### 24. Services Provided **Rating:** 5.0/5.0 stars **Reviewed by:** Justin W. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Upshift?** Easy inferface when posting online, communication and workers. **What do you dislike about Upshift?** Not realy Upshift issue, but there are some workers that have never done a position that requires a little more training or experience. **Recommendations to others considering Upshift:** Shift pick ups are 95% filled when posted in a timely manner. Ensure you get with the account rep or someone when you want a specific trait or skill applied to a position, like cooks, so they can add badges to the post. This will help ensure someone is qualified for that position and worked "X" amount of hours so they are reliable. Establish your business needs upfront and what you are looking for. Online interface is extremely user friendly. **What problems is Upshift solving and how is that benefiting you?** Communication for any food industry manager has always been the top priority. With Upshift, the communication is always there and easy to access online, or with a phone call. ### 25. Consistent **Rating:** 5.0/5.0 stars **Reviewed by:** Fabio B. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Upshift?** The consistency... they are always there **What do you dislike about Upshift?** Some times there might be a bad apple in the staff they send **Recommendations to others considering Upshift:** They are very good if you need a lot of staff quick **What problems is Upshift solving and how is that benefiting you?** Employee Call outs ### 26. UP shift and the NE Ohio Sports and Entertainment Industry **Rating:** 5.0/5.0 stars **Reviewed by:** jamie t. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Upshift?** Amazing user support. I have a team I can reach out to 24/7 with questions and issues and they reaspond quickly. I can jump on a call with them at any time if the issue is more complex. **What do you dislike about Upshift?** You are always taking a chance with temp employees but you can weed out the bad ones by looking at profiles and pervious shifts. **Recommendations to others considering Upshift:** Use the team you have avalible to you. Ask questions. They will taylor the app to what you need and more! **What problems is Upshift solving and how is that benefiting you?** We have had staffing problems coming out of the pandemic, but with that we have also had low attendance at some events and huge attendance at others. Upshift gives me the ability to flex our head count numbers up and down depening on need. ### 27. Staff on time and ordering staff is easy **Rating:** 5.0/5.0 stars **Reviewed by:** Forest E. | Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Upshift?** Azra Hajdar reaching out to make sure things are still going well **What do you dislike about Upshift?** Staff still just come in differnt locations and not in proper uniform **What problems is Upshift solving and how is that benefiting you?** Staffing large events with servers and bartenders ### 28. Very responsive and helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Upshift?** Ease of use and availability and responsiveness of our rep. **What do you dislike about Upshift?** The cost to hire an employee especially for lower paid positions that are harder to fill. **What problems is Upshift solving and how is that benefiting you?** Being short staff can create customer service issues. Utilizing Upshift, even on short notices, has helped up fill in gaps and create less problems for our residents and other staff. ### 29. Director of Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Brandi J. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Upshift?** I love the platform and ease of use! Our Upshifter has been amazing and it is great to be able to work directly with him to sort out his schedule and then just update it online. **What do you dislike about Upshift?** So far, nothing! I have not had any hiccups other than not being able to change future shifts while someone is clocked in. **Recommendations to others considering Upshift:** I really don't have any advice other than make sure the expectations of the roles are clear for the people signing up. **What problems is Upshift solving and how is that benefiting you?** We had a spot open up that is hard to hire for, so we brought in an Upshifter to try it out. They like it so well, we will likely hire them at some point! ### 30. Upshift always comes through **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Upshift?** User friendly, able to get a team together quickly. **What do you dislike about Upshift?** Sometimes the talent isn't there. We get some newbies that have never worked in the industry. **What problems is Upshift solving and how is that benefiting you?** Upshift helps when we are short on available staff for events. We have a lot of things pop up last minute and I can always find help through Upshift. ### 31. Very Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Upshift?** Very effecient and fill spots last minute when needed **What do you dislike about Upshift?** No issues so far at this time, They have been very accomidating **Recommendations to others considering Upshift:** They make sure the employees they offer are trained in the positions needed **What problems is Upshift solving and how is that benefiting you?** We have been short staffed and they have helped us in last minute situations ### 32. The Upshift team is always quick to respond to our needs and inquiries. **Rating:** 4.5/5.0 stars **Reviewed by:** Joel H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Upshift?** They jump on anything we need right away. They try their best to get our shifts filled. Also better quality helpers than other temp companies we have used in the past. **What do you dislike about Upshift?** I guess that someone can pick a shift up days in advance and then at the very last minute before that shift is to start they cancel. **Recommendations to others considering Upshift:** If you are looking for better quality candidates and a company that holds their employees to strict company standards then this is the temp labor company for you. **What problems is Upshift solving and how is that benefiting you?** They are weeding out those individuals that are cancelling shifts or not performing as needed. ### 33. Very professional staff **Rating:** 5.0/5.0 stars **Reviewed by:** Scott L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Upshift?** I get some of the same staff returning to the club. My membership likes to see some of the same people. They feel more comfortable with them. And are greatful for their help **What do you dislike about Upshift?** Can't say I have any complaints. I have had very good experience with them **Recommendations to others considering Upshift:** I use upshift staff and make sure I treat them like they are part of my team everyday. And in return they don't let me down. **What problems is Upshift solving and how is that benefiting you?** We are in need of service staff. And the staff that comes from upshift are very professional. And very willing to work ### 34. Exceptional Partnership and Support Provided **Rating:** 5.0/5.0 stars **Reviewed by:** serge M. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Upshift?** Art Villegas' can do, jump in, i'll make it happen mentality, Several times i questioned if we could make things happen and Art would always be positive and say let me handle that for you, or would state that he knows what its like and always tried to be the perfect compliment to what we need at the right time. He has a knack for delivering every time! **What do you dislike about Upshift?** Not a single thing comes to mind! they always nail it! **Recommendations to others considering Upshift:** Let the upshift team learn your patterns and business plan offered and they can cater to your needs and they are always anticipating in advance when you might need support. Talk to Art Talk to Art Talk to Art! if you missed something talk to Art! **What problems is Upshift solving and how is that benefiting you?** Staffing Holes and broad geographical catering events created several issues for the region and our contracted account, daily callouts almost crippled our ability to perform basic contractual obligations. ### 35. Art from Upshift is very personable and fast to fix issues. **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa B. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Upshift?** Upshift is easy to use and have great customer support. **What do you dislike about Upshift?** A lot of the Upshifters are all the same people from the other Temp agencies. However, if you have a good relationship with them, they will know your needs better. Especially if you communicate well with them. **Recommendations to others considering Upshift:** I recommend getting to know your Upshift rep well. Form a good relationship with them. Do not let any of the issues slide, make sure you let your Rep know so they can act on the issue. **What problems is Upshift solving and how is that benefiting you?** Upshift is different from the other Temp Agencies because the reps are very personable and easy to form a good relationship with. They act fast when there are any no shows or issues with any of the Upshifters. They are quick to form a great Temporary team for your business. They are also caring and undertand the food industry. ### 36. Amazing service staff always available! **Rating:** 5.0/5.0 stars **Reviewed by:** Ann B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Upshift?** The platform is very user friendly, and the client support team is always available to assist. It is very helpful to be able to choose which staff are working our events, instead of other sites that just assign random staff. **What do you dislike about Upshift?** It would be helpful to be able to adjust shift times in less then 24 hours, and to extend a shift time while it is in progress in order to allow staff to punch accurately if the event runs late **Recommendations to others considering Upshift:** Be sure to build your favorites in order to keep track of the staff that you want to return to your location **What problems is Upshift solving and how is that benefiting you?** We have a constant lack of staff & bartenders - we cannot run our business without customer friendly, positive go-getters and upshift helps us fill in the numerous gaps in our event schedules ### 37. Efficient Staffing **Rating:** 5.0/5.0 stars **Reviewed by:** Cassidy S. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Upshift?** I like to see the ratings for the workers. It is easy to use the system and we get responses quickly. We have had good luck with the workers we get. **What do you dislike about Upshift?** There are no downsides to using the system. **Recommendations to others considering Upshift:** Give it a try! **What problems is Upshift solving and how is that benefiting you?** We were looking for a way to get temporary staff in quickly without a lot of administrative work. ### 38. Great Service **Rating:** 4.5/5.0 stars **Reviewed by:** Carey D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Upshift?** Communication from the sales/vendor who help with navigating needs **What do you dislike about Upshift?** Some workers that are sent aren't in proper uniform, ready to work **What problems is Upshift solving and how is that benefiting you?** Service is wonderful and has helped with staffing for short and long term schedules. Flexible with changes and customer service is great. Dependable people and open to feedback. ### 39. Great Workers, Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Michael R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Upshift?** Good workers, great workers behind the scenes. **What do you dislike about Upshift?** Isolated to probably only my company, but we have to use an odd third party service in order to pay our invoices for Upshift. **Recommendations to others considering Upshift:** Make sure to have detailed position descriptions! **What problems is Upshift solving and how is that benefiting you?** Upshift helps us solve our emergencey staffing needs, drastically improving the flow of some of our events. ### 40. UPSHIFT REVIEW **Rating:** 4.5/5.0 stars **Reviewed by:** ketron B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Upshift?** The ratings for each UPSHIFTER, the way we can request. **What do you dislike about Upshift?** That when you request multiple Upshifters, sometimes multiple can confirm with only 1-2 spots available. **Recommendations to others considering Upshift:** I would make sure all infomation is updated for each upshifter. **What problems is Upshift solving and how is that benefiting you?** Helping with day to day needs and staffing, with some great assoicates. ### 41. Great Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Upshift?** You can see who has accepted and confimed in real time as well as if they cancel you have all that information at you hands. **What do you dislike about Upshift?** The downside is that the upshifters can't pick up a set schedule. **Recommendations to others considering Upshift:** You can not go wrong with upshift! **What problems is Upshift solving and how is that benefiting you?** We where having a lot of cancellations due to the shifts being late at nigh, what the Account Manager did was call the upshifter that had confirmed on line just to double check they had not changed there mind. ### 42. Zach Tatoian has been an amazing Acct Manager - We LOVE Upshift! It's easy to use and very reliable! **Rating:** 5.0/5.0 stars **Reviewed by:** Erin L. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2023 **What do you like best about Upshift?** How easy it is to use, the quality of people who work for us, how simple it was to set up an account and post jobs last minute, it's one of the best ideas I've seen for recruitment in a very long time! We use it for last minute events and we've never been disappointed. The support given to us from our Upshift team is quick, knowledgable and proficient. **What do you dislike about Upshift?** Honestly, there's nothing! We LOVE using Upshift! **Recommendations to others considering Upshift:** Use it! don't hesitate. It's such a great tool to have in a pinch! **What problems is Upshift solving and how is that benefiting you?** Finiding talent at the last moment for qualified people to pick up shifts within a 2 week period. ### 43. we love Zach **Rating:** 4.5/5.0 stars **Reviewed by:** harold W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Upshift?** Zach is always a phone call away to assist in a very timley manner **What do you dislike about Upshift?** when someone cancels and there is no time to replace them **What problems is Upshift solving and how is that benefiting you?** they send qualified personell to help fill our labor ### 44. Very Consistent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Upshift?** This is a very consistent service. The technology/app system seems to work really well. **What do you dislike about Upshift?** I haven't had any issues in a long time. **Recommendations to others considering Upshift:** There are a ton of other companies offering temp labor solutions. This is the first one that has actually taken care of us in a way that we are not entertaining the offers that the others are throwing our way. **What problems is Upshift solving and how is that benefiting you?** Agency Labor Needs ### 45. Great partnership with Upshift managers **Rating:** 4.0/5.0 stars **Reviewed by:** Samone S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Upshift?** The communication from the managers have been amazing, great customer service experience. **What do you dislike about Upshift?** The functionality of the website, need an app **What problems is Upshift solving and how is that benefiting you?** Hiring through 3rd party ### 46. Upshift has helped us out tremendously! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah F. | Office Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2023 **What do you like best about Upshift?** We like the versatility of using Upshift. It is user friendly for our managers to pull any type of shift at any length and get these folks in here. **What do you dislike about Upshift?** I don't personally disline anything about Upshift. **What problems is Upshift solving and how is that benefiting you?** Our business model is event based; this can pose a challenge sometimes regarding hiring staff internally. Upshift has been a great addition to our team providing additional support staff for our events. I believe Upshift sends better quality candidates vs other temp agencies. Zach T has been great every step of the way with anything that we need. ### 47. Amazing customer service & quality temps **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Upshift?** Very convenient & easy to use with wonderful customer service **What do you dislike about Upshift?** I would like to have a little bit more information about an uphifter before accepting them for a shift. Such as more detail about their experience. **What problems is Upshift solving and how is that benefiting you?** Short term staffing while looking to hire a perm employee ### 48. Great resource for our small business! **Rating:** 5.0/5.0 stars **Reviewed by:** Marley P. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2023 **What do you like best about Upshift?** I like that the team members who show up from UpShift are always ready to work and take on any of the random tasks that putting on events can entail! It's such a better option! **What do you dislike about Upshift?** The platform took a little while to get used to, but my UpShift rep has been great about answering my questions about how to do things within the online platform and the app. **Recommendations to others considering Upshift:** UpShift is a great tool! The more hours/reviews a person has- I've found them to be better workers over all. The folks who have logged hundreds of hours have done so for a reason. These are your folks who will continue to help and pick up slack even after their immediate task has been completed. **What problems is Upshift solving and how is that benefiting you?** UpShift has been essential in providing extra team members to our small catering operation. Having only 3 full time employees, we rely heavily on our extended team to accommodate our scheduled events. The UpShift employees we have gotten, from dishwasher to server to bartender to prep, have been very big assets to us! I highly recommend UpShift! ### 49. Upshift has allowed me to use temps again **Rating:** 5.0/5.0 stars **Reviewed by:** Carrie H. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2023 **What do you like best about Upshift?** Customer service. Zach is great! Ease of use. **What do you dislike about Upshift?** Temps in general are expensive. But that is the cost of labor these days **Recommendations to others considering Upshift:** They are the easiest to use compared to the other app based temp services **What problems is Upshift solving and how is that benefiting you?** Having staff to fill our shifts since so many have left the hospitality industry ### 50. Operations Manager with Aramark **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Upshift?** What I like most about upshift is how quickly the fulfill my job postings. **What do you dislike about Upshift?** What I dislike about Upshift is the ability that the Upshifters can clock in and never be present on my property. **Recommendations to others considering Upshift:** My advice will be to others thats considering Upshift is just do the reshearch. Upshift has the most sucess rate as far as getting your jobs filled with quality workers. **What problems is Upshift solving and how is that benefiting you?** Upshift definetly helps with my staffing needs so that all my events run extremely smooth. ## Upshift Discussions - [Is shift worth the money?](https://www.g2.com/discussions/upshift-is-shift-worth-the-money) - [How does shift app work?](https://www.g2.com/discussions/how-does-shift-app-work) - [How much do upshift employees make?](https://www.g2.com/discussions/how-much-do-upshift-employees-make) - [What type of work does upshift offer?](https://www.g2.com/discussions/what-type-of-work-does-upshift-offer) - [View Upshift pricing details and edition comparison](https://www.g2.com/products/upshift/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+13%3A37%3A11+-0500&secure%5Bsession_id%5D=05b5f19d-7886-4c04-ad1a-c43d8361dd0d&secure%5Btoken%5D=3af9424a2909f6d91a32c638e2e2dd677cad0b2a8f735274bfd9c731ca480f02&format=llm_user) ## Upshift Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Upshift Alternatives - [Thumbtack](https://www.g2.com/products/thumbtack/reviews) - 3.4/5.0 (58 reviews) - [Taskrabbit](https://www.g2.com/products/taskrabbit/reviews) - 2.9/5.0 (31 reviews) - [Wonolo](https://www.g2.com/products/wonolo/reviews) - 3.8/5.0 (20 reviews)