# Thumbtack vs Upshift Comparison

---
## Frequently Asked Questions

### What is the difference between Thumbtack vs Upshift?

Upshift stands out over Thumbtack with a significantly higher G2 rating, stronger reviewer sentiment on support and ease of doing business, and a clear lead in reviewer-cited strengths.

| [Thumbtack](https://www.g2.com/products/thumbtack/reviews) | [Upshift](https://www.g2.com/products/upshift/reviews) |
| --- | --- |
| 3.4/5 (58 reviews) | 4.7/5 (81 reviews) |
| — | — |
| — | — |
| — | — |
| — | Ease of Use (8 all-time mentions) |



### How do the pricing models of Thumbtack and Upshift compare?

Upshift is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **Thumbtack:** In recent reviews, several reviewers express dissatisfaction with pricing transparency and value, citing high costs for leads and frustration with recurring charges.
- **Upshift:** Reviewers consistently highlight satisfaction with the value provided, noting the efficiency and quality of staffing despite higher hourly costs compared to some competitors.



### What are the best alternatives to Thumbtack and Upshift?

The top 3 alternatives to Thumbtack and Upshift are Taskrabbit, Wonolo, and — (no third alternative supported in the data).

| Product | G2 Rating (reviews) | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- |
| [Thumbtack](https://www.g2.com/products/thumbtack/reviews) | 3.4/5 (58 reviews) | Reviewers cite high costs and lack of pricing transparency | Lead acquisition and ease of use |
| [Upshift](https://www.g2.com/products/upshift/reviews) | 4.7/5 (81 reviews) | Reviewers highlight strong value and efficiency despite higher hourly rates | Ease of use and quality of candidates |
| [Taskrabbit](https://www.g2.com/products/taskrabbit/reviews) | 2.9/5 (31 reviews) | — | — |
| [Wonolo](https://www.g2.com/products/wonolo/reviews) | 3.8/5 (20 reviews) | — | — |



### Which On-Demand Staffing Services features should I prioritize when comparing Thumbtack and Upshift?

Buyers comparing Thumbtack and Upshift should prioritize ease of use, candidate quality, customer support, and pricing transparency.

- **Ease of Use:** Upshift is cited for ease of use in 8 all-time mentions; Thumbtack receives positive but less frequent mentions.
- **Candidate Quality:** Upshift is cited for candidate quality in 3 all-time mentions; Thumbtack receives mixed feedback on lead quality.
- **Customer Support:** Upshift receives positive support mentions (1 all-time); Thumbtack reviewers frequently cite challenges with support responsiveness.
- **Pricing Transparency:** Thumbtack reviewers consistently mention dissatisfaction with pricing transparency and value; Upshift reviewers are more satisfied with value despite higher hourly costs.



### What are the pros and cons of Thumbtack vs Upshift?

Upshift's headline strength is ease of use and quality staffing, while Thumbtack's main strength is lead acquisition but faces trade-offs in pricing and support.

- **Thumbtack strengths:** Lead acquisition, ease of setup, and connecting with service providers.
- **Thumbtack trade-offs:** Reviewers cite high costs, lack of pricing transparency, recurring unauthorized charges, and poor customer support.
- **Upshift strengths:** Ease of use (8 all-time mentions), availability (4), efficiency (4), candidate quality (3), communication (3), and strong customer support (1).
- **Upshift trade-offs:** Higher hourly cost compared to some competitors, occasional challenges with new or inexperienced staff, and rare issues with shift cancellations.



### Is Thumbtack or Upshift better for small businesses?

Upshift is the better fit for small businesses, with consistently positive sentiment from reviewers in this segment.

- **Thumbtack:** Small-business reviewers express frustration with high costs, lack of pricing transparency, and challenges with customer support.
- **Upshift:** Small-business reviewers highlight ease of use, responsive support, and effective staffing solutions for fluctuating needs.



### Which On-Demand Staffing Services platform has better integrations?

Neither Thumbtack nor Upshift is favored for integrations, as no reviewer-cited integrations are present for either product.

- **Thumbtack:** No integrations mentioned in recent reviews.
- **Upshift:** No integrations mentioned in recent reviews.



### How do Thumbtack and Upshift compare on customer support?

Upshift outperforms Thumbtack on Quality of Support, with a 2.3-point lead (Upshift 9.6 vs Thumbtack 7.3).

- **Thumbtack:** Reviewers frequently cite poor customer support, lack of responsiveness, and difficulty obtaining refunds.
- **Upshift:** Reviewers consistently praise responsive, helpful support and dedicated account managers, with positive experiences highlighted in recent reviews.



### Which is easier to implement, Thumbtack or Upshift?

Upshift is favored for ease of setup, with reviewers consistently describing a user-friendly and efficient implementation experience.

- **Thumbtack:** Reviewers note that setup is generally easy, but ongoing use is hampered by support and pricing issues.
- **Upshift:** Reviewers highlight a straightforward setup process, quick onboarding, and ease of posting and managing shifts.



| | Thumbtack | Upshift | 
|---|---|---|
| **Star Rating** | 3.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 58 | 83 | 

---
## Top Pros & Cons

### Thumbtack

**Not enough data**

### Upshift

Pros:
- Ease of Use (8 reviews)
- Availability (4 reviews)

Cons:
- Poor Management (1 reviews)
- Scheduling Issues (1 reviews)

---
## Ratings Comparison
| Rating | Thumbtack | Upshift | 
|---|---|---|
  | **Quality of Work** | 7.5 (27 reviews) | 9.1 (75 reviews) | 
  | **Responsiveness** | 8.0 (45 reviews) | 9.6 (74 reviews) | 
  | **Expertise of Team** | 7.3 (45 reviews) | 9.1 (75 reviews) | 
  | **Execution Ability** | 7.6 (45 reviews) | 9.2 (75 reviews) | 
  | **Communication Skills** | 7.4 (47 reviews) | 9.5 (74 reviews) | 
  | **Professionalism** | 7.8 (46 reviews) | 9.5 (75 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.3 (48 reviews) | 9.6 (76 reviews) | 

---
## Pricing

### Thumbtack

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Upshift

#### Entry-Level Pricing

Plan: Markup-Based Pricing

Price: Markup Based Pricing

Description: Upshift does pricing based on markup. That means that we charge a % on top of the pay rate that you select. This percentage can vary based on state, position, and client credit score. This is very different from staffing agencies which often charge you just a bill rate with no visibility into pay rate. This incentivizes staffing agencies to charge you the highest bill rate and pay the worker the least amount they can get away with- leading to lower quality workers. 

Key Features:
- Native Mobile Applications and Desktop Web Application
- 95%+  Success Rate
- Full Transparency into Applicants

[Learn more about Upshift](https://www.g2.com/products/upshift/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Staffing Services

| Product | Score | Reviews |
|---|---|---|
| **Thumbtack** | N/A | N/A |
| **Upshift** | N/A | N/A |

#### Planning

| Feature | Thumbtack | Upshift | 
|---|---|---|
| **Needs Assessment** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **Stayed within Budget** | Not enough data | Not enough data | 
| **Statement of Work** | Not enough data | Not enough data | 
| **Best Practices** | Not enough data | Not enough data | 

#### Delivery

| Feature | Thumbtack | Upshift | 
|---|---|---|
| **Technical Expertise** | Not enough data | Not enough data | 
| **Met Deadlines** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Project Updates** | Not enough data | Not enough data | 
| **Scope Management** | Not enough data | Not enough data | 
| **Roll-out** | Not enough data | Not enough data | 

### B2B Services

| Product | Score | Reviews |
|---|---|---|
| **Thumbtack** | N/A | N/A |
| **Upshift** | N/A | N/A |

#### Team Quality

| Feature | Thumbtack | Upshift | 
|---|---|---|
| **Change Management Skills** | Not enough data | Not enough data | 
| **Executive Presence** | Not enough data | Not enough data | 
| **Vertical Expertise** | Not enough data | Not enough data | 
| **Technology Partnerships** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [On-Demand Staffing Services](https://www.g2.com/categories/on-demand-staffing-services)


**Unique to Upshift (1):** [Staffing Agencies ](https://www.g2.com/categories/staffing-agencies)


---
## Reviewer Demographics

### By Company Size

| Segment | Thumbtack | Upshift | 
|---|---|---|
| **Small-Business** | 77.6% | 45.8% | 
| **Mid-Market** | 13.8% | 44.6% | 
| **Enterprise** | 8.6% | 9.6% | 

### By Industry

#### Thumbtack

- **Photography:** 8.6%
- **Construction:** 6.9%
- **Consumer Services:** 6.9%
- **Computer Software:** 5.2%
- **Real Estate:** 5.2%
- **Information Technology and Services:** 5.2%
- **Marketing and Advertising:** 5.2%
- **Hospital & Health Care:** 3.4%
- **Hospitality:** 3.4%
- **Higher Education:** 3.4%
- **Other:** 46.6%

#### Upshift

- **Food & Beverages:** 37.3%
- **Hospitality:** 25.3%
- **Events Services:** 10.8%
- **Warehousing:** 4.8%
- **Hospital & Health Care:** 4.8%
- **Staffing and Recruiting:** 2.4%
- **Retail:** 2.4%
- **Automotive:** 1.2%
- **Education Management:** 1.2%
- **Entertainment:** 1.2%
- **Other:** 8.4%

---
## Alternatives

### Alternatives to Thumbtack

- [Taskrabbit](https://www.g2.com/products/taskrabbit/reviews) — 2.9/5 stars (31 reviews)
- [Wonolo](https://www.g2.com/products/wonolo/reviews) — 3.8/5 stars (20 reviews)
- [Amazon Mechanical Turk](https://www.g2.com/products/amazon-mechanical-turk/reviews) — 4.1/5 stars (30 reviews)
- [Agent Anything](https://www.g2.com/products/agent-anything/reviews) — 4.1/5 stars (5 reviews)
- [Helpware](https://www.g2.com/products/helpware/reviews) — 4.9/5 stars (30 reviews)
- [99Designs](https://www.g2.com/products/99designs/reviews) — 4.0/5 stars (32 reviews)
- [Jobble](https://www.g2.com/products/jobble/reviews) — 4.0/5 stars (3 reviews)
- [Hire with Near](https://www.g2.com/products/hire-with-near/reviews) — 4.8/5 stars (160 reviews)
- [GigSmart](https://www.g2.com/products/gigsmart/reviews) — 5.0/5 stars (3 reviews)
- [DesignCrowd](https://www.g2.com/products/designcrowd/reviews) — 2.9/5 stars (21 reviews)

### Alternatives to Upshift

- [Taskrabbit](https://www.g2.com/products/taskrabbit/reviews) — 2.9/5 stars (31 reviews)
- [Wonolo](https://www.g2.com/products/wonolo/reviews) — 3.8/5 stars (20 reviews)
- [Amazon Mechanical Turk](https://www.g2.com/products/amazon-mechanical-turk/reviews) — 4.1/5 stars (30 reviews)
- [SecureVision](https://www.g2.com/products/securevision/reviews) — 4.8/5 stars (495 reviews)
- [Hirewell](https://www.g2.com/products/hirewell/reviews) — 5.0/5 stars (326 reviews)
- [Sales Talent Inc.](https://www.g2.com/products/sales-talent-inc/reviews) — 4.9/5 stars (298 reviews)
- [Candidate Labs](https://www.g2.com/products/candidate-labs/reviews) — 5.0/5 stars (296 reviews)
- [Helpware](https://www.g2.com/products/helpware/reviews) — 4.9/5 stars (30 reviews)
- [Agent Anything](https://www.g2.com/products/agent-anything/reviews) — 4.1/5 stars (5 reviews)
- [Jobble](https://www.g2.com/products/jobble/reviews) — 4.0/5 stars (3 reviews)


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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/thumbtack-vs-upshift)