--- title: Tettra Reviews meta_title: 'Tettra Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 161 reviews by the users' company size, role or industry to find out how Tettra works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 161 scale: '5' date_modified: '2026-08-04' parent_category: name: Knowledge Management url: https://www.g2.com/categories/knowledge-management --- # Tettra Reviews **Vendor:** Tettra **Category:** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software) **Average Rating:** 4.7/5.0 **Total Reviews:** 161 ## About Tettra Tettra is knowledge base software that organizes scattered company information to answer your team's repetitive questions right in Slack or our web app. It has a simple, user-friendly UI and integrates with Slack, Google Drive, Notion and more. Tettra also has a powerful context-driven search feature that lets you find any information in seconds. Many customer support and operations teams depend on Tettra for their internal documentation and answers. With Tettra, you'll get: • Q&A workflow to capture questions • Knowledge base to document answers • Knowledge management features to keep content up to date. • Integrations with chat tools to make sure your team actually uses Tettra Start your knowledge base today. Free for up to 10 users. ## Tettra Pros & Cons **What users like:** - Users appreciate the **ease of use** of Tettra, enjoying its intuitive interface for efficient document management. (26 reviews) - Users love the **organization of information** in Tettra, enabling quick access to essential resources and updates. (24 reviews) - Users value the **centralization of information** in Tettra, making knowledge easily accessible and organized for teams. (19 reviews) - Users love Tettra for its **intuitive design** , enabling easy contributions and quick access to essential information. (13 reviews) - Users appreciate the **easy access** to organized information in Tettra, enabling quick document uploads and efficient searches. (11 reviews) - Search Functionality (10 reviews) - Simple (9 reviews) - Users love Tettra for its **time-saving organization** , allowing effortless access to vital information and boosting productivity. (9 reviews) - Document Management (8 reviews) - Helpful (7 reviews) **What users dislike:** - Users find the **inefficient search functionality** of Tettra frustrating, hindering their ability to quickly access important information. (3 reviews) - Users find the **limited formatting options** in Tettra restrictive, affecting their ability to enhance content visually. (2 reviews) - Users find the **limited customization** options of Tettra restrict their ability to tailor it to team needs. (2 reviews) - Users find **poor content management** can hinder scalability and requires constant organization to maintain efficiency. (2 reviews) - Users find **difficult automation** hinders information retrieval, suggesting improvements for content organization would be beneficial. (1 reviews) - Users find that **editing can be laggy** for large pages, impacting their overall experience with Tettra. (1 reviews) - Irrelevant Content (1 reviews) - Users find the **lack of mobile accessibility** in Tettra affects its usability compared to the desktop version. (1 reviews) - Layout Issues (1 reviews) - Users desire **more fonts and text colors** in Tettra, seeking enhanced customization options for their content. (1 reviews) ## Tettra Reviews ### 1. Great platform for our shared knowledge bank **Rating:** 5.0/5.0 stars **Reviewed by:** Ben G. | Head of Product, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Tettra?** We love that we can have all our tech logic stored in one centralised space for all users to be abel to access and view how things work. **What do you dislike about Tettra?** We would love there to be more configuration about fonts/formats of text. **What problems is Tettra solving and how is that benefiting you?** We have a large knowledge base across multiple companies we run including some shared logic that pertains to centralised websites as well as individual website. Tettra allows us to have all this in one easy to navigate place. ### 2. Tettra is a great resource for helping solve day-to-day challenges in our restaurant **Rating:** 4.5/5.0 stars **Reviewed by:** Savannah L. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Tettra?** Tettra has a great search functionallity and organization making it effiecient and easy to sort through our companies knowledge base. Tettra had helped me feel better equipped to navigate various situations that may arise as I can quickly access the information I need. **What do you dislike about Tettra?** Would be great if Tettra had it's own app instead of having to use a desktop or the slack search functionality. **What problems is Tettra solving and how is that benefiting you?** Tettra is helping me quickly sort through our companies knowledge base. I can easily access the information I need to to solve problems from tech to equipment issues and everything in between. ### 3. Tettra is a lifesaver! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Tettra?** My company uses Tettra as a knowledge dump for all of our technical documentation. We love how easy it is to use - without Tettra we'd probably have 1000s of separate documents which would be impossible to navigate. Updating, searching and reading our technical documentation on Tettra is quick and intuitive. **What do you dislike about Tettra?** More variety of text formatting (e.g. fonts, headers) would be nice, and editing big pages can sometimes be laggy. **What problems is Tettra solving and how is that benefiting you?** Tettra solves the problem of quickly navigating a large knowledge base, which improves our efficiency. ### 4. Easy way to find the right answer! **Rating:** 5.0/5.0 stars **Reviewed by:** Diana E. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Tettra?** I use Tettra as a resource for resolving day-to-day challenges at our restaurant. Whether it's troubleshooting equipment issues or finding something I moght know how to do, but still want to double check... I can always count on Tettra to provide quick and reliable solutions. **What do you dislike about Tettra?** sometimes it takes a few tries to find what I'm looking for **What problems is Tettra solving and how is that benefiting you?** Restuarant - it's like a tutorial for most things we need to know "how to" do them - which steps to take ... ### 5. Super user-friendly software and welcoming customer support team **Rating:** 5.0/5.0 stars **Reviewed by:** Jovanka W. | Content Developer, Sporting Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Tettra?** My colleagues and I appreciate Tettra for its ease of use and integration with Slack and Google. The functions and layout are not complicated, allowing all team members to familiarize themselves with Tettra pretty rapidly. This is a huge plus since we use Tetta on a daily basis and have lots of information to store. Given that my company is multilingual, we are also happy that Tettra can render non-Latin scripts without any problem. I should also highlight how welcoming the Tettra team has been throughout my team's learning process. They have been exceptionally receptive to feedback and generous with their time and advice. I am extremely satisfied with how they have also been encouraging us to continue sending feedback and actually implemented some of our requests. I look forward to continuing our working relationship with Tettra and learning new things together. **What do you dislike about Tettra?** It would be truly helpful if the page editing mode could offer more functions and options, specifically different fonts, font sizes, and colors, and also more flexibility in creating tables (resizing/merging/splitting cells). It would also be great if we could have in-text comments so people can directly leave remarks or questions on specific sections of the page. The page editing mode does not have to be as comprehensive as Word or Google Docs, but the mentioned features would significantly help my team organize our knowledge even more precisely. **What problems is Tettra solving and how is that benefiting you?** The largest obstacle that Tettra has helped us remove so far has been the repetitive questions my colleagues and I ask each other. The Q&A function has reduced the need and time to message others back and forth significantly, and it's also super handy to have all definitive answers in one place. Another benefit that Tettra offers is the sheer storage space for our company's files that would otherwise have been scattered on our personal drives or other platforms. Tettra functions as a great repository for everything. **Official Response from Josh Spilker:** > Great to hear that you've had a positive experience with Tettra. And also thank you for the suggestions. ### 6. Best way to find what information i need asap **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos V. | General Manager, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Tettra?** Tettra is a lifesaver for managing content across our restaurant chain. Its robust search functionality and structured organization make finding information fast. It's like having a AI guiding me through every step of the way. **What do you dislike about Tettra?** i cnnot find something I dont like about tettra **What problems is Tettra solving and how is that benefiting you?** find information to resolve issues fast ### 7. Organizational organization of organic content; how we organized our company processes with Tettra **Rating:** 4.5/5.0 stars **Reviewed by:** Sean C. | Chief Operating Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Tettra?** The fast and easy nature of adding content, finding content, and editing content in Tettra is wonderful. My org had come from a SharePoint-based system of folders and docs which was ok for a bit but ultimately caused us to struggle with finding and keeping information up to date. Tettra makes it easy for every individual in my org to find, edit, or capture what they need. It has been amazing for capturing and improving cross-team processes. When we implemented Tettra we knew it would be hard to get all of our company, team, and client docs into the new system but the doc uploading feature was very simple to use and really accelerated the individual teams. Most users in the org find Tettra a daily stop to find information or update some topic. The regular reports of usage and top pages makes my work as an admin easier as well. Recent integrations with Slack and the new AI have been good and we expect to make more of them in the near future. **What do you dislike about Tettra?** While the creation of a page is super simple and there are some layout tools to make lists, adjust headers, and insert simple tables and graphics, we do want more ability to style our content. The most often asked for need is for better outline capability. **What problems is Tettra solving and how is that benefiting you?** Easy capture and maintenance of individual, team, and organization-wide processes and knowledge. **Official Response from Josh Spilker:** > Love your point about improving cross-team processes. Thanks for using Tettra! ### 8. Comprehensive Knowledge Base Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Tettra?** As a head office user tasked with creating knowledge articles, Tettra is my secret weapon. Its intuitive interface and collaboration features streamline the content creation process. It's made my job easier and our knowledge base more comprehensive. **What do you dislike about Tettra?** Some of the UI would be better if it had some drag and drop functionality, but since onboarding with Tettra I have seen a number of significant UI improvements. **What problems is Tettra solving and how is that benefiting you?** Distributing information to our users in a quick and reliable way. ### 9. Reliable and resourceful **Rating:** 5.0/5.0 stars **Reviewed by:** Wayne I. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Tettra?** I love using Tettra. Very easy to use .10/10 **What do you dislike about Tettra?** Lack of video and pictures. I think that would make this application more easier for first time users **What problems is Tettra solving and how is that benefiting you?** Tettra solves almost every common issue that may occur on a daily basis at work. We deeply rely on the knowledge inputted into this application as it is always updated, this allows us to quickly resolve any issue on our own in a efficient time when needed. ### 10. Great Program **Rating:** 5.0/5.0 stars **Reviewed by:** Eric P. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Tettra?** The program ties our whole business together -- amazing for small business to have everything in one place. **What do you dislike about Tettra?** Its a little expensive for a small business but worth it. **What problems is Tettra solving and how is that benefiting you?** Keeping or firm organized ### 11. Tettra is pretty smooth and user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Nirav T. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2023 **What do you like best about Tettra?** Tetra is ease to use and I can find any article or document easily. I need to use tettra many times in a day as mostly all the contents are available in Tetra. **What do you dislike about Tettra?** Not a dislike, but I suggest to add a dark theme to Tettra. **What problems is Tettra solving and how is that benefiting you?** Tettra is solving many problems as below: We can easily access articles, documents and videos in Tettra. Providing platform for Q&A so people can interact and solve their doubts. One can provide feedback on any content so it can be modified as required. These all facilities benifitting me to do my work easily and smoothly. **Official Response from Josh Spilker:** > Wow, that's great Tettra solves so many problems for your team. Good to hear. Thanks for using Tettra. ### 12. Very happy with Tettra **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Tettra?** Really user-friendly platform. It integrates well with other systems like Google. Very handy for creating an organisational Wiki. **What do you dislike about Tettra?** The way it takes new users to a start page can be a bit confusing. **What problems is Tettra solving and how is that benefiting you?** It's great to have all of our organisational knowledge in one easy-to-access place. ### 13. Access to the Essentials: Tettra Assists in Effective Knowledge Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Manuel J. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Tettra?** Tettra is a thoughtful and intuitive tool that cleverly bridges the gap between information dissemination and team communication. With its user-friendly interface and diverse features, Tettra facilitates efficient document management and promotes collaboration within the team in an organized and engaging manner. The ability to centrally store and easily access knowledge is particularly valuable. Tettra not only facilitates the exchange of information but also encourages an open communication culture. I was especially impressed by the easy integration with other tools and platforms, making daily use smooth and practical. The clear structure and simple navigation promote quick onboarding and acceptance even among team members who are not tech-savvy. Additionally, Tettra offers useful analytical tools to monitor information flow and usage, significantly contributing to continuous improvement. In a world where efficient communication and rapid access to relevant knowledge are crucial, Tettra stands as an indispensable tool significantly easing and enhancing the daily work routine. I highly recommend Tettra to any team looking to elevate their knowledge sharing and collaboration to a new level! **What do you dislike about Tettra?** Although the formatting options provided are already extensive, there is certainly room for more to be added. :) More formatting options would be appreciated. **What problems is Tettra solving and how is that benefiting you?** Tettra effectively addresses the challenge of knowledge organization and distribution within our company, proving to be extremely beneficial across various departments. From the executive management to sales and all the way to the warehouse, Tettra enables the setting of knowledge standards, contributing to a significantly more efficient way of working. By reducing the demand time and providing quick and accurate answers to arising questions through its excellent search function, we have managed to substantially reduce the time otherwise spent on searching for information. This time saving not only boosted productivity but also improved the results of work at all levels of the company. The central storage of knowledge and the ability to quickly retrieve it help the team to stay on the same page, thus making more coordinated and informed decisions. Through Tettra, we have experienced a noticeable improvement in internal communication and in the efficiency of information dissemination, which ultimately led to better performance across various departments and higher satisfaction within the team. The platform significantly supports us in promoting a culture of knowledge sharing and continuous improvement, which is indispensable in today's fast-paced business environment. **Official Response from Josh Spilker:** > That's great that the integrations work so well for you and your team. Thank you for using Tettra! ### 14. Houses our internal knowledge base perfectly! **Rating:** 5.0/5.0 stars **Reviewed by:** Charlotte F. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Tettra?** Easy to create new articles, add media and links and rich text formatting such as headings, callouts and lists. Easy to organise articles into themes and topics with colour coded icons and as many subtopics as we need. **What do you dislike about Tettra?** Not possible to list an article in two different places without creating a copy - not ideal as it results in duplication if a page is relevant to two different areas but easy to work around by linking articles within other articles. **What problems is Tettra solving and how is that benefiting you?** Tettra, or as we refer to it in-house, 'the Brain', houses our internal knowledge base on everything from our systems and processes, to our staff handbook and partner communication templates. Every member of our team is involved in producing content and, as a remote team, we can easily share how-tos and guidance with people across the organisation. Tettra allows us to keep everything well documented and organised so that we don't have to worry about spending hours searching for the information we need. ### 15. Great Little Company that cares about its customer's opinions **Rating:** 5.0/5.0 stars **Reviewed by:** Alex C. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Tettra?** Simple and easy platform for creating Knowledge Base content for my team. The Customer Support from Tettra has been helpful and interactive and they've been very responsive to my questions. **What do you dislike about Tettra?** Needs a bit more updates around editing and customization of articles, but looking forward to what the Tettra team comes up with. **What problems is Tettra solving and how is that benefiting you?** Tacit vs Explicit knowledge and giving me more time to focus on the leadership side of things and let my new team members level up on the technical side. **Official Response from Josh Spilker:** > We're happy to hear that Tettra works well for your customer support team! Thank you. ❤️ ### 16. Perfect solution for finding interesting and helpful things about my work **Rating:** 4.0/5.0 stars **Reviewed by:** Patrik S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2024 **What do you like best about Tettra?** All of the infos in one place, is very helpfull **What do you dislike about Tettra?** Maybe for some employers is the probleme in Austria and in Germany, that the language in" german" is not awalabale ! **What problems is Tettra solving and how is that benefiting you?** The quickest way to search and inform me about any working questions. **Official Response from Josh Spilker:** > Thanks for using Tettra. Appreciate your feedback. ### 17. Tettra help us bring down our on-boarding process from 1 month to 1 week. **Rating:** 5.0/5.0 stars **Reviewed by:** Alden A. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Tettra?** Tettra's Analytics for user engagement is very much helpful to understand how the users behave in terms of using Tettra. **What do you dislike about Tettra?** I do not have this since Tettra is very suited to our requirements and needs. **What problems is Tettra solving and how is that benefiting you?** Nowadays attrition is very much high in IT Companies. Tettra helps us to document what our support is doing thus we have able to journal what important knowledge/experience within the operation **Official Response from Josh Spilker:** > Perfect! That's great that Tettra helps you transfer and capture knowledge. Thank you for using Tettra. ### 18. An Organizational Must-Have! **Rating:** 5.0/5.0 stars **Reviewed by:** Grace J. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Tettra?** Before Tettra, our information hub for our company was nonexistent. Now, we have an internal document bank! We use Tettra for training manuals, system how-tos, and more! **What do you dislike about Tettra?** I wish Tettra allowed for collaboration with drafts. Our workaround is publishing content and adding it to a queue to be reviewed by our Content Manager before publicising it to the team at large. **What problems is Tettra solving and how is that benefiting you?** Tettra houses all content needed to run the company. It's incredibly helpful to have all this information in one place as opposed to relying on certain individuals to handle tasks all on their own. Tettra has emininated our single point of failure. **Official Response from Josh Spilker:** > We are so glad that Tettra is meeting your team needs. Thank you for your feedback. ### 19. Tettra is an incredibly helpful knowledge base. **Rating:** 5.0/5.0 stars **Reviewed by:** Snezhana K. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Tettra?** Through skillful utilization by our management team, Tettra has become an indispensable asset to our remote work. Personally, I rely on it daily. **What do you dislike about Tettra?** Nothing in particular. All the feautures are self explanatory. **What problems is Tettra solving and how is that benefiting you?** Upon joining the company, Tettra facilitated my swift onboarding to various processes. The adept use of this tool has created an invaluable knowledge base, assisting us in navigating diverse work situations effectively. **Official Response from Josh Spilker:** > Yes! Tettra is a great tool for onboarding teams. Thank you for using Tettra and for your feedback. ### 20. We love Tettra **Rating:** 5.0/5.0 stars **Reviewed by:** Iris O. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2024 **What do you like best about Tettra?** How easy is to write a contribution, how easy it is to find it. How easy it is to share around and how helpful it is on our day to day. **What do you dislike about Tettra?** There is nothing I dislike about Tettra at this point. **What problems is Tettra solving and how is that benefiting you?** It is helping to pass knowledge through the business. ### 21. Tettra - the sky's the limit! **Rating:** 5.0/5.0 stars **Reviewed by:** Dagny S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Tettra?** Our team is scattered all over the place, but Tettra makes sharing our company's internal knowledge and content a peice of cake. It's like the black hole of information, where every employee can easily access and contribute to the collective knowledge. And nobody over here needs to be a rocket scientist to figure it out, either. Tettra is designed to be user-friendly, so that every member of our team can launch ideas. Honestly, the sky's the limit with Tettra. **What do you dislike about Tettra?** We are a small team, the pricing is a tad steep - I honestly think this is the only callout I would have about what we dislike about Tettra. **What problems is Tettra solving and how is that benefiting you?** Picture this: you're a busy bee at work, running around with a million tasks to complete. You need to find important company information, but where do you even start looking? Cue Tettra, the trusty sidekick for all things internal knowledge management. With Tettra, our team can easily access all the company's important information in one centralized location and you no longer have to search through emails or ask around for answers because everything you need is right at your fingertips! **Official Response from Josh Spilker:** > Sky's the limit 🚀 Love that. Thanks for the kind words and thanks for using Tettra. ### 22. Crisp, Clean, and Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Neal T. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Tettra?** Tettra makes knowledge sharing easy by making their experience seamless and easy to use, even if you have never done any documentation before! You can get started without needing any expertise in Knowledge management and even share docs directly in communication channels like Slack to better promote your referenced information. The clean UX also makes information visually stimulating and easy on the eyes. **What do you dislike about Tettra?** Not a dislike per se, but the information is easily buried when you reach a certain number of administrators/articles, and it would be great to have a way to have a highlighted overview of information with a bit more description than just the navigation bar. Something like a dashboard of new articles, updated articles, most popular, or something like that would be great to see! **What problems is Tettra solving and how is that benefiting you?** We are working on Documentation and knowledge sharing internally within the organization, and Tettra has been great to help with that already getting SOPs on paper! - It makes it easier for team continuity if key members are out of office. ### 23. With 30 years using software in a very small business environment - Tettra Works **Rating:** 5.0/5.0 stars **Reviewed by:** Sven T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Tettra?** Clean, logical user interface and it's fast. **What do you dislike about Tettra?** Wish I could be helpful with some constructive critisisum, but so far it's performing beyond my expectations. **What problems is Tettra solving and how is that benefiting you?** I have three small business concerns. I need a way to aggregate the knowledge for our small group who works all three. **Official Response from Josh Spilker:** > Appreciate these kind words. Thanks for using Tettra, Sven! ### 24. Needle in a haystack **Rating:** 4.0/5.0 stars **Reviewed by:** Corey E. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Tettra?** The simplicity of the software is great. Easy to search for what you're looking for with a keyword or phrase, pulling up all relevant content. **What do you dislike about Tettra?** There are no real big negatives that we have come across. **What problems is Tettra solving and how is that benefiting you?** The customer Support team has to be able to find answers about 1,000 products and Tettra gives us the ability to locate the exact specs. **Official Response from Josh Spilker:** > Finding info when you need it is exactly what Tettra was made to do. Thank you Corey! ### 25. Couldn't be happier with the product! **Rating:** 5.0/5.0 stars **Reviewed by:** Kirk L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Tettra?** My team and I both enjoy using Tettra. It's lightweight but still allows us to organize our articles in a meaningful way. The question system is going to be a real time-saver as our team grows. I frequently need to answer the same question for everyone on the team, so it's nice to finally have a place to centralize those answers. **What do you dislike about Tettra?** It currently checks all of the boxes for what we need, however, there are a few nice-to-have features that are still missing, IMO. - Dark theme (please? lol) - Companion app with push notifications for new questions. I should be able to answer simple questions for my team on the go! - Icon selection for articles. Currently, it seems only categories can change icons. **What problems is Tettra solving and how is that benefiting you?** Fundamentally, it prevents me from spending unnecessary time having the same conversations twice (or more). Being able to answer questions and organize our knowledge in a meaningful way means I waste a lot less time during my day. **Official Response from Josh Spilker:** > That's great that Tettra is *the* place for answers to your team's questions. Thanks for the feature suggestions and those will be passed along. ### 26. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Tettra?** As busy law firm, Tettra has been fantastic for organizing and accessing our firm's ops manual. Easy to use, easy to learn. Our team can find the information they need quickly, improving efficiency and productivity. Documenting our processes and having that info accessible to everyone is such an important part of scaling our business. Can't say enough about their exceptional customer support. I highly recommend Tettra to any law firm looking for a comprehensive and user-friendly knowledge base software. **What do you dislike about Tettra?** Tettra works great, no complaints. I spoke with them about their roadmap for new features and can't wait to see what they do next. **What problems is Tettra solving and how is that benefiting you?** Tettra is helping us document systems and processes, and organizing that information in an intuitive and accessible way. This is crucial in having quality new employee-onboarding, providing consistent quality services to our clients, and setting clear expectations for the team. **Official Response from Josh Spilker:** > Love that Tettra helps your law firm stay organized & productive. Thank you! ### 27. Simple and intuitive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Tettra?** I like how easy it is to use. It integrates well with slack and is easy to navigate. **What do you dislike about Tettra?** Could have more aesthetic customization to better suit a company's image. Having dark mode would also be nice. **What problems is Tettra solving and how is that benefiting you?** When looking for company related information, it is very helpful to have all the information easily accessible and searchable all in one place. **Official Response from Josh Spilker:** > Thanks for using Tettra! ### 28. Great internal knowledgebase wiki at a reasonable price **Rating:** 4.5/5.0 stars **Reviewed by:** Peter U. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Tettra?** The WYSIWG editor is straight forward to use, and just about anyone can figure it out to make articles. Makes onboarding new team members easy or sharing processes with external parties. **What do you dislike about Tettra?** There are some funny little quirks with the editor. For instance, a numbered list can not continue if there is an image inserted inline between the number points. Annoying but hopefully a bug they can fix. **What problems is Tettra solving and how is that benefiting you?** We have a distributed team around Australia and overseas, makes it easy to share articles with new starters or even old hands to get them up to speed on process and SOPs. **Official Response from Josh Spilker:** > Thanks for the feedback Peter! ### 29. Great for documentation - scope of improvement is there **Rating:** 4.0/5.0 stars **Reviewed by:** Jay S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Tettra?** Great to use for documentation but can get a bit confusing if there are many pages and folders. **What do you dislike about Tettra?** Formatting could be more flexible. Sometimes the docs look more repetitive in terms of look and feel. Also adding the images to bullet graphs is a bit tricky.... **What problems is Tettra solving and how is that benefiting you?** - Documentation in one place - Management of users - Providing simple views of all the documentation - I can create docs for various processes that my team members can easily use. - Also collaborating in editing is also very useful to me **Official Response from Josh Spilker:** > That's wonderful that the collaboration in Tettra is working well for you. Thanks Jay! ### 30. Tettra is an all inclusive option to manage your policies and procedures as well as how to memos! **Rating:** 5.0/5.0 stars **Reviewed by:** Tamera A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Tettra?** The search bar and the ability to import from a Word doc or create from a blank canvas. The ability to search using the search bar quickly makes finding a policy or how-to memo efficient. **What do you dislike about Tettra?** I wish Tettra had more font options and the ability to post a PDF without a link. **What problems is Tettra solving and how is that benefiting you?** We use Tettra to store our policies and procedures and how-to memos. We were previously using SharePoint and it was very cumbersome and not organized the way the Tettra allows us to organize everything. **Official Response from Josh Spilker:** > Thanks so much for using Tettra, especially for your policies and procedures.. We appreciate the product feedback. ### 31. An easy to use, intuitive knowledge base **Rating:** 5.0/5.0 stars **Reviewed by:** Hayley R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Tettra?** Tettra is simple to use for our team and allows them to easily find relevant supporting articles in folders. **What do you dislike about Tettra?** The search function can sometimes be challenging to use but the recent updates should help this. **What problems is Tettra solving and how is that benefiting you?** Having all organisational documentation in one place without having to search through different folders in GDrive. ### 32. Simple and clean product; great integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Tettra?** The UI is clean and easy to navigate, which makes managing everything a breeze. I also appreciate the fact that people can interact with the page content beyond just commenting - the "like" and "give thanks" features are awesome and really help to highlight what content is truly useful. Plus, being able to see who's viewed certain pages is a nice touch. The integrations with Google Workspace and Slack are fantastic and make things even more seamless. Overall, Tettra is a reliable and user-friendly option. I also want to mention that their support is stellar, and they have always been incredibly helpful and willing to support us directly. **What do you dislike about Tettra?** The only downside is the pricing structure. It might be a bit high for smaller teams who are just starting out. However, if you have the budget for it, I definitely recommend giving it a try. **What problems is Tettra solving and how is that benefiting you?** With Tettra, you get a single source of truth for all your internal documentation that is easily accessible to everyone on our team. There's no more wasting time searching for the right document or trying to figure out who has the latest version. Tettra makes it easy to organize and share information, and we've seen a significant decrease in confusion since implementing it. **Official Response from Josh Spilker:** > Thanks for the compliments on the UI! ### 33. Great way to keep the team organized **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Tettra?** Tettra makes it extremely easy to help keep cross-functional teams organized. We use it to document processes and transfer knowledge when on/offboarding key members. It makes it extremely easy to bring new stakeholders up to speed and ensure we're in good hands if others leave the team. **What do you dislike about Tettra?** There may be other options out there, but I've always found Tettra easy to use and navigate. I probably haven't used it to its full potential, but for my specific use case, it works well enough. **What problems is Tettra solving and how is that benefiting you?** It's difficult for many people to stay organized and document full processes in detail. We use Tettra to ensure all documentation lives in one place, making it extremely easy to transfer knowledge among team members. **Official Response from Josh Spilker:** > Ecstatic that Tettra is easy to navigate for you & your team. Thanks for sharing! ### 34. Great Software to Build Knowledge base & SOPs **Rating:** 5.0/5.0 stars **Reviewed by:** Suhrid C. | Media Buyer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Tettra?** Creating SOPs and How to's are as easy as writing them in a Google doc. What's better is we can categorize articles into sections and this can be easily shared throughout the company, and everyone can search and access whatever they need information on **What do you dislike about Tettra?** It is straightforward to use and user-friendly; I can't think of any cons **What problems is Tettra solving and how is that benefiting you?** Tettra is helping me sharing knowledge throughout the company in a user friendly manner. **Official Response from Josh Spilker:** > Yes! Thanks for using Tettra, Suhrid. 🚀 ### 35. Easy and Likable! **Rating:** 5.0/5.0 stars **Reviewed by:** Laura C. | Zoho Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Tettra?** For my team and my self, has been a lot easier to read, and follow steps or procedures of things that were tedious to read about. **What do you dislike about Tettra?** Not being able to share the document with others that are not in tettra. **What problems is Tettra solving and how is that benefiting you?** The team is able to follow procedures easily. **Official Response from Josh Spilker:** > Thanks Laura! BTW, here is an article that show you how to share Tettra pages publicly. If that doesn't help, feel free to reach out to team@tettra.com. Have a great day. ### 36. Fairly basic knowledge documentation tool **Rating:** 3.0/5.0 stars **Reviewed by:** Brianna T. | Associate Product Manager, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Tettra?** Tettra is fairly simple to use. I like the ability to celebrate or cheer on the authors of a page. It's easy to organize. Because it's not bogged down by features, it's easy to use. **What do you dislike about Tettra?** The simplicity is also a weakness; some other documentation tools are much more robust and allow integrations with many other tools, importing file types, etc. **What problems is Tettra solving and how is that benefiting you?** Tettra had been the knowledge base for our company. It was used pretty sparingly however. Some departments had used it more than others and adoption also varied significantly among teams. It stored both company and project information, along with employee items, like the handbook. ### 37. Perfect for Implementing Systems **Rating:** 5.0/5.0 stars **Reviewed by:** Cami J. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Tettra?** Perfect for implementing training material for new hires. **What do you dislike about Tettra?** Sometimes the formatting isn't as easy as a word doc when trying to do bullets and the like. **What problems is Tettra solving and how is that benefiting you?** Establishing a knowledge base for our processes and systems to safe on staff time and duplication. **Official Response from Josh Spilker:** > Appreciate the review Cami! ### 38. Excellent Product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Tettra?** I love Tettra. We use it as a database for storing anything and everything one would need to know to work with us. Tettra is easy to navigate and update, as well. Highly recommend! **What do you dislike about Tettra?** N/A I can't think of anything negative or a downside at all to using Tettra. **What problems is Tettra solving and how is that benefiting you?** Tettra gives us a place to go to find information independently, rather than always having to ask another person every question you have. It's great! **Official Response from Josh Spilker:** > Thanks for the recommendation and thanks for using Tettra. That is great that more people can find the information independently. ### 39. Useful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Tettra?** Easy to navigate and love the features you can add on pages **What do you dislike about Tettra?** Have the reaction to pages buttons disappeared? I used to love these **What problems is Tettra solving and how is that benefiting you?** Creating one place for knowledge shared within the organisation ### 40. With tetra you don't have to do a lot of work to get things set up (simplicity) **Rating:** 4.5/5.0 stars **Reviewed by:** Lewis T. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Tettra?** I find that slack integrates well with Tettra which is important for us as it is our collaborative communication tool **What do you dislike about Tettra?** For me, the price is a little too high per user. **What problems is Tettra solving and how is that benefiting you?** We use Tettra as our wiki. To say that it has solved a problem is a bit much, but it helps us a lot in the smooth running of our work. **Official Response from Josh Spilker:** > Glad the Slack integration works for your team. Good to hear. Thanks Lewis. ### 41. Just what we've been looking for **Rating:** 5.0/5.0 stars **Reviewed by:** Veruschka S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2023 **What do you like best about Tettra?** Tettra has been so easy to set up. The customer service staff have been world-class. I see Tettra becoming one of the most important tools for our business. Nothing like it out there! **What do you dislike about Tettra?** Nothing. I haven't found a downside yet! **What problems is Tettra solving and how is that benefiting you?** Tettra is helping us gather all our internal knowledge, processes and procedures into one place. It's helping us understand everyone's roles, and helping new staff get trained up more quickly. ### 42. Great platform for keeping everything organized **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Tettra?** I like that it keeps all of our company announcements/documents organized and easy to view for the company. **What do you dislike about Tettra?** There's nothing that I dislike as of right now. **What problems is Tettra solving and how is that benefiting you?** The biggest problem Tettra is solving is having one place for all our employees to access documents and announcements. **Official Response from Josh Spilker:** > Perfect, thank you! 🎉 ### 43. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Tettra?** The way it integrates in to slack and has a way of housing info **What do you dislike about Tettra?** I wish I could make the formatting of the pages differently and could customize it more. Also the admin abilities to add and delete users could be better **What problems is Tettra solving and how is that benefiting you?** Housing our companies protocols **Official Response from Josh Spilker:** > Slack + Tettra is a great combo! ### 44. Organized and Customizable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Tettra?** subcategories and we can customize the icons and link pages! **What do you dislike about Tettra?** nothing - it's a great public space to publish internal process docs; I wish it had a better way to distinguish product faqs with internal processes **What problems is Tettra solving and how is that benefiting you?** Organizing all of our internal processes **Official Response from Josh Spilker:** > Happy that subcategories are working out so well for you. Thanks for using Tettra! ### 45. Simple & easy to use tool with a lot of value **Rating:** 5.0/5.0 stars **Reviewed by:** Albin M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Tettra?** The clean look, and easy to navigate setup **What do you dislike about Tettra?** Sometimes it can be hard to format a text exactly how you want it with row breaks, bold titles etc. **What problems is Tettra solving and how is that benefiting you?** Help me navigate through our processes inside of our company, learning. **Official Response from Josh Spilker:** > Love this feedback about the interface. Thanks for making Tettra part of your workflow. ### 46. Clear, usable system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2023 **What do you like best about Tettra?** Clear, well organised system. Easy for most team members to get their head around. Avoids overwhelming with user interface which made implementation easier - which was important for us. **What do you dislike about Tettra?** Some areas where there is lack of flexibility - would be nice to customise further. **What problems is Tettra solving and how is that benefiting you?** Organisation of information across a growing business ### 47. It is a wonderful platform for organizing internal documentation. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Tettra?** The ability to organize internal documentation. **What do you dislike about Tettra?** Exact keywords are typically needed to pull up articles being searched for **What problems is Tettra solving and how is that benefiting you?** It is assisting our customer support team with accessing information that can be organized in a logical manner. **Official Response from Josh Spilker:** > Thanks Michael! And we have some new things in the works to help with search. 😉 ### 48. Pleasant discovery **Rating:** 4.5/5.0 stars **Reviewed by:** Nicol T. | digitale care, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Tettra?** the ease with which information is found and the excellent opportunities for synthesis. Very useful for creating content visible to the entire team in a clear and correct way. **What do you dislike about Tettra?** The daily emails with updates on the progress of the work done on the portal. **What problems is Tettra solving and how is that benefiting you?** Solve problems in training new collaborators, thanks to the portal it is easier and faster ### 49. POSITIVE EXPERIENCE **Rating:** 5.0/5.0 stars **Reviewed by:** Giulia R. | customer care, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Tettra?** It is useful in work organization, the clear division into topics also helps those who have no experience. **What do you dislike about Tettra?** sending too many emails during the day **What problems is Tettra solving and how is that benefiting you?** facilitate communication between colleagues and assist in job training ### 50. Excellent experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Tettra?** Possibility to enter all necessary information clearly **What do you dislike about Tettra?** Sending notifications via personal email **What problems is Tettra solving and how is that benefiting you?** In case of difficulty, it offers the possibility to consult it to solve the problem in the simplest way possible. ## Tettra Discussions - [What does Tettra do?](https://www.g2.com/discussions/what-does-tettra-do) - 1 comment - [What is Tettra Wiki?](https://www.g2.com/discussions/what-is-tettra-wiki) - 1 comment - [How much does Tettra cost?](https://www.g2.com/discussions/how-much-does-tettra-cost) - 1 comment - [What is Tettra used for?](https://www.g2.com/discussions/what-is-tettra-used-for) - 1 comment - [View Tettra pricing details and edition comparison](https://www.g2.com/products/tettra/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+05%3A13%3A47+-0500&secure%5Bsession_id%5D=95798e43-954f-43ac-95be-dc2b4c103659&secure%5Btoken%5D=e79ad4b6a51ea0cc91905aff52d6079394b661255fd67a3e43fb810cfb5731b8&format=llm_user) ## Tettra Integrations - [Slack](https://www.g2.com/products/slack/reviews) ## Tettra Features **Account Options** - Single Sign-On (SSO) - Reputation System - Bookmarking - History **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Content Editor **Knowledge Base** - Q & A - Link Sharing - Searchable **Q&A Tools** - Tags - Commenting System - Notifications - Voting - Integrations - Knowledge Integrations - Embedding - Formatting - Analytics **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Organization - Other Integrations - Knowledge Integrations **Security** - Verification - Role-Based Permission - Public vs Private **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Communication** - Social Features - Tagging - Upload - Comments ## Top Tettra Alternatives - [Notion](https://www.g2.com/products/notion/reviews) - 4.6/5.0 (12,393 reviews) - [Confluence](https://www.g2.com/products/confluence/reviews) - 4.1/5.0 (4,248 reviews) - [Guru](https://www.g2.com/products/guru/reviews) - 4.7/5.0 (2,260 reviews)