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At a Glance
Market Segments
Mid-Market (57.5% of reviews)
Small-Business (53.4% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Starting at $40.00 10 Users Per Month
Guru
Star Rating
(2,315)4.7 out of 5
Market Segments
Mid-Market (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansTettra
Star Rating
(159)4.7 out of 5
Market Segments
Small-Business (53.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $40.00 10 Users Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru excels in knowledge base management with a rating of 9.7, while Tettra follows closely with a score of 9.3. Reviewers mention that Guru's knowledge base is more comprehensive and easier to navigate, making it a preferred choice for larger teams.
- Reviewers mention that Guru's search analytics feature is rated at 9.6, significantly higher than Tettra's 8.9. Users on G2 highlight that Guru's intelligent search capabilities allow for quicker access to information, which enhances productivity.
- Users say that Guru's content management features, particularly version control and document collaboration, are rated at 9.0 and 9.2 respectively, while Tettra's ratings are slightly lower at 8.9 and 9.0. Reviewers mention that Guru's tools facilitate smoother collaboration among team members.
- G2 users report that Guru's customer support is rated at 9.4, which is slightly lower than Tettra's 9.5. However, users mention that Guru's support team is responsive and helpful, often providing quick resolutions to issues.
- Reviewers mention that Guru's ease of setup is rated at 9.3, while Tettra shines with a higher score of 9.7. Users on G2 report that Tettra's onboarding process is more straightforward, making it easier for new users to get started.
- Users report that both products offer strong integration capabilities, with Guru scoring 9.2 and Tettra at 9.0. However, reviewers mention that Guru's integrations with other tools are more seamless, enhancing overall workflow efficiency.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Tettra
Basic
Starting at $40.00
10 Users Per Month
For small teams just getting started with knowledge sharing
- Slack Integration
- Questions & Answers
- Page Requests
Free Trial
Guru
Free Trial is available
Tettra
Free Trial is available
Ratings
Meets Requirements
9.2
1,913
9.0
131
Ease of Use
9.2
1,935
9.3
134
Ease of Setup
9.3
952
9.5
81
Ease of Admin
9.0
476
9.2
50
Quality of Support
9.3
1,511
9.4
110
Has the product been a good partner in doing business?
9.4
429
9.5
46
Product Direction (% positive)
9.2
1,812
9.2
130
Features by Category
Content Management
9.3
108
Not enough data
9.2
107
Not enough data
9.3
107
Not enough data
Content Discovery
9.4
108
Not enough data
9.2
106
Not enough data
9.2
105
Not enough data
8.9
102
Not enough data
9.3
100
Not enough data
9.0
103
Not enough data
Generative AI
9.1
66
Not enough data
9.1
67
Not enough data
Administration
9.2
677
Not enough data
9.2
671
Not enough data
9.1
666
Not enough data
Knowledge Management
9.6
791
Not enough data
9.2
740
Not enough data
9.2
700
Not enough data
Compliance
9.2
688
Not enough data
9.1
657
Not enough data
9.2
653
Not enough data
9.1
632
Not enough data
Customer Support
9.2
761
Not enough data
9.2
720
Not enough data
9.0
646
Not enough data
Data Security
9.2
633
Not enough data
9.2
630
Not enough data
9.3
651
Not enough data
9.1
634
Not enough data
Administration
9.2
678
Not enough data
9.3
701
Not enough data
9.4
769
Not enough data
Generative AI
9.0
485
Not enough data
Account Options
Not enough data
9.1
13
Not enough data
Feature Not Available
Not enough data
8.0
11
Not enough data
Feature Not Available
Not enough data
8.7
10
Not enough data
9.0
14
Q&A Tools
Not enough data
8.3
11
Not enough data
8.8
14
Not enough data
8.8
14
Not enough data
8.9
11
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
8.8
10
Not enough data
8.3
12
Not enough data
8.5
9
Knowledge Pages
9.0
684
8.5
58
9.1
640
8.7
61
9.0
685
9.0
64
8.8
584
Feature Not Available
8.9
545
Feature Not Available
9.1
557
9.1
59
Knowledge Dissemination
8.9
667
9.0
62
9.0
666
8.9
65
9.5
739
9.4
75
9.1
713
8.9
74
9.1
577
8.8
59
9.2
579
Feature Not Available
9.3
580
9.2
62
9.0
549
8.7
50
9.1
561
9.0
52
Agentic AI - Knowledge Base
8.6
99
7.7
5
8.9
101
7.3
5
8.8
98
6.9
6
Compatibility
9.3
96
Not enough data
8.9
93
Not enough data
8.9
92
Not enough data
Agentic AI - Enterprise Search Software
8.7
42
Not enough data
8.7
41
Not enough data
8.9
41
Not enough data
8.7
40
Not enough data
8.9
42
Not enough data
8.6
41
Not enough data
Search Queries
9.1
92
Not enough data
9.4
96
Not enough data
9.1
90
Not enough data
9.1
86
Not enough data
9.3
93
Not enough data
AI powered search - Enterprise Search Software
8.6
30
Not enough data
8.2
27
Not enough data
9.4
30
Not enough data
Functionality
9.0
92
Not enough data
9.3
95
Not enough data
9.1
94
Not enough data
Compatibility - Enterprise Search Software
8.8
27
Not enough data
9.4
29
Not enough data
8.6
27
Not enough data
Functionality - Enterprise Search Software
8.8
27
Not enough data
9.5
27
Not enough data
9.0
28
Not enough data
Search Queries - Enterprise Search Software
8.9
28
Not enough data
9.5
30
Not enough data
8.4
30
Not enough data
9.2
28
Not enough data
Responses
8.6
53
Not enough data
8.7
55
Not enough data
9.2
58
Not enough data
Automation - AI Agents
8.6
49
Not enough data
8.3
52
Not enough data
8.2
54
Not enough data
8.8
53
Not enough data
9.0
51
Not enough data
Platform
8.8
56
Not enough data
8.7
51
Not enough data
8.6
54
Not enough data
Autonomy - AI Agents
8.9
55
Not enough data
8.8
53
Not enough data
8.8
56
Not enough data
8.8
54
Not enough data
Generative AI
9.0
58
Not enough data
8.8
56
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Tettra are categorized as Knowledge Base
Unique Categories
Guru is categorized as AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Tettra is categorized as Q&A Platforms
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tettra
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.8%
Information Technology and Services
11.1%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.9%
Other
53.1%
Marketing and Advertising
31.8%
Computer Software
10.8%
Financial Services
8.1%
Information Technology and Services
5.4%
Education Management
3.4%
Other
40.5%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
What is Tettra used for?
1 Comment
Official Response from Tettra
Tettra is an AI-powered internal knowledge base software that helps your team get answers and find information quickly. Tettra will help keep your...Read more
How much does Tettra cost?
1 Comment
Official Response from Tettra
Tettra has a free plan. You can invite up to 10 users to get started.
The scaling plan begins at $10 per user for a Slack or MS Teams integration,...Read more
What is Tettra Wiki?
1 Comment
Official Response from Tettra
Tettra is your internal knowledge base to end repetitive questions.
It offers a full suite of tools for sharing knowledge. With Tettra, you'll get:
*...Read more
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