# Top 10 telecrm Alternatives & Competitors **Average Rating:** 4.5/5 **Total Number of Reviews:** 6 If you are considering telecrm, you may also want to investigate similar alternatives or competitors to find the best solution. Outbound Call Tracking Software is a widely used technology, and many people are seeking high quality, easily administered software solutions with daily summary, sorts prospects, and click-to-call. Other important factors to consider when researching alternatives to telecrm include ease of use and reliability. The best overall telecrm alternative is GTM Workspace - Powered by ZoomInfo. Other similar apps like telecrm are JustCall, Freshsales, Genesys Cloud CX, and Apollo.io. telecrm alternatives can be found in [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) but may also be in [CRM Software](https://www.g2.com/categories/crm) or [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence). ## Best Paid & Free Alternatives to telecrm - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [FlashIntel](https://www.g2.com/products/flashintel/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Close](https://www.g2.com/products/close/reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) ## Top 10 Alternatives to telecrm Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how telecrm stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Education Management, and Marketing and Advertising, and find the best product for your business. ### 1. [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) By ZoomInfo **Average Rating:** 4.5/5 **Total Reviews:** 9,106 GTM Workspace is a unified sales execution platform that brings together CRM data, ZoomInfo intelligence, engagement history, and buying signals in one consolidated view - so account executives and account managers can manage their entire book of business, prioritize pipeline, and act on the best opportunities without ever switching tools. Reviewers say compared to telecrm, GTM Workspace - Powered by ZoomInfo is: - Better at support Categories in common with telecrm: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) **Compare:** [telecrm vs GTM Workspace - Powered by ZoomInfo](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-telecrm) **Compare GTM Workspace - Powered by ZoomInfo with other alternatives:** - [GTM Workspace - Powered by ZoomInfo vs JustCall](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-saas-labs-justcall) - [GTM Workspace - Powered by ZoomInfo vs Freshsales](https://www.g2.com/compare/freshsales-vs-gtm-workspace-powered-by-zoominfo) - [GTM Workspace - Powered by ZoomInfo vs Genesys Cloud CX](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-genesys-cloud-cx) - [GTM Workspace - Powered by ZoomInfo vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-gtm-workspace-powered-by-zoominfo) - [GTM Workspace - Powered by ZoomInfo vs FlashIntel](https://www.g2.com/compare/flashintel-vs-gtm-workspace-powered-by-zoominfo) - [GTM Workspace - Powered by ZoomInfo vs HubSpot Sales Hub](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-hubspot-sales-hub) - [GTM Workspace - Powered by ZoomInfo vs Close](https://www.g2.com/compare/close-vs-gtm-workspace-powered-by-zoominfo) - [GTM Workspace - Powered by ZoomInfo vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-gtm-workspace-powered-by-zoominfo) - [GTM Workspace - Powered by ZoomInfo vs Aircall](https://www.g2.com/compare/aircall-vs-gtm-workspace-powered-by-zoominfo) ### 2. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) By Saas Labs **Average Rating:** 4.3/5 **Total Reviews:** 2,387 JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries Categories in common with telecrm: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) **Compare:** [telecrm vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-telecrm) **Compare JustCall with other alternatives:** - [JustCall vs GTM Workspace - Powered by ZoomInfo](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-saas-labs-justcall) - [JustCall vs Freshsales](https://www.g2.com/compare/freshsales-vs-saas-labs-justcall) - [JustCall vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-saas-labs-justcall) - [JustCall vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-saas-labs-justcall) - [JustCall vs FlashIntel](https://www.g2.com/compare/flashintel-vs-saas-labs-justcall) - [JustCall vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-saas-labs-justcall) - [JustCall vs Close](https://www.g2.com/compare/close-vs-saas-labs-justcall) - [JustCall vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall) - [JustCall vs Aircall](https://www.g2.com/compare/aircall-vs-saas-labs-justcall) ### 3. [Freshsales](https://www.g2.com/products/freshsales/reviews) By Freshworks **Average Rating:** 4.5/5 **Total Reviews:** 1,234 Freshsales is a sales CRM built to help you stop juggling between multiple tools. It’s ideal for small businesses and refreshing for enterprises. Reviewers say compared to telecrm, Freshsales is: - Better at support Categories in common with telecrm: [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) **Compare:** [telecrm vs Freshsales](https://www.g2.com/compare/freshsales-vs-telecrm) **Compare Freshsales with other alternatives:** - [Freshsales vs GTM Workspace - Powered by ZoomInfo](https://www.g2.com/compare/freshsales-vs-gtm-workspace-powered-by-zoominfo) - [Freshsales vs JustCall](https://www.g2.com/compare/freshsales-vs-saas-labs-justcall) - [Freshsales vs Genesys Cloud CX](https://www.g2.com/compare/freshsales-vs-genesys-cloud-cx) - [Freshsales vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-freshsales) - [Freshsales vs FlashIntel](https://www.g2.com/compare/flashintel-vs-freshsales) - [Freshsales vs HubSpot Sales Hub](https://www.g2.com/compare/freshsales-vs-hubspot-sales-hub) - [Freshsales vs Close](https://www.g2.com/compare/close-vs-freshsales) - [Freshsales vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-freshsales) - [Freshsales vs Aircall](https://www.g2.com/compare/aircall-vs-freshsales) ### 4. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) By Genesys **Average Rating:** 4.4/5 **Total Reviews:** 1,554 The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. Categories in common with telecrm: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) **Compare:** [telecrm vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-telecrm) **Compare Genesys Cloud CX with other alternatives:** - [Genesys Cloud CX vs GTM Workspace - Powered by ZoomInfo](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-genesys-cloud-cx) - [Genesys Cloud CX vs JustCall](https://www.g2.com/compare/genesys-cloud-cx-vs-saas-labs-justcall) - [Genesys Cloud CX vs Freshsales](https://www.g2.com/compare/freshsales-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-genesys-cloud-cx) - [Genesys Cloud CX vs FlashIntel](https://www.g2.com/compare/flashintel-vs-genesys-cloud-cx) - [Genesys Cloud CX vs HubSpot Sales Hub](https://www.g2.com/compare/genesys-cloud-cx-vs-hubspot-sales-hub) - [Genesys Cloud CX vs Close](https://www.g2.com/compare/close-vs-genesys-cloud-cx) - [Genesys Cloud CX vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Aircall](https://www.g2.com/compare/aircall-vs-genesys-cloud-cx) ### 5. [Apollo.io](https://www.g2.com/products/apollo-io/reviews) By Apollo.io **Average Rating:** 4.7/5 **Total Reviews:** 9,673 Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with contacts, and establish a modern go-to-market strategy. Apollo's B2B Database includes over 210M contacts and 35M companies with robust and accurate data. Teams leverage Apollo’s Engagement Suite to scale outbound activity and sequences effectively. Finally, up-level your entire go-to-market processes with Apollo's Intelligence Engine with recommendations and analytics that help you close. Founded in 2015, Apollo.io is a leading data intelligence and sales engagement platform trusted by over 10,000 customers, from rapidly growing startups to global enterprises. Reviewers say compared to telecrm, Apollo.io is: - Better at support - Better at meeting requirements - More usable Categories in common with telecrm: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) **Compare:** [telecrm vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-telecrm) **Compare Apollo.io with other alternatives:** - [Apollo.io vs GTM Workspace - Powered by ZoomInfo](https://www.g2.com/compare/apollo-io-vs-gtm-workspace-powered-by-zoominfo) - [Apollo.io vs JustCall](https://www.g2.com/compare/apollo-io-vs-saas-labs-justcall) - [Apollo.io vs Freshsales](https://www.g2.com/compare/apollo-io-vs-freshsales) - [Apollo.io vs Genesys Cloud CX](https://www.g2.com/compare/apollo-io-vs-genesys-cloud-cx) - [Apollo.io vs FlashIntel](https://www.g2.com/compare/apollo-io-vs-flashintel) - [Apollo.io vs HubSpot Sales Hub](https://www.g2.com/compare/apollo-io-vs-hubspot-sales-hub) - [Apollo.io vs Close](https://www.g2.com/compare/apollo-io-vs-close) - [Apollo.io vs CloudTalk](https://www.g2.com/compare/apollo-io-vs-cloudtalk) - [Apollo.io vs Aircall](https://www.g2.com/compare/aircall-vs-apollo-io) ### 6. [FlashIntel](https://www.g2.com/products/flashintel/reviews) By FlashIntel **Average Rating:** 4.6/5 **Total Reviews:** 666 FlashIntel, a product of FlashIntel Global, is a comprehensive revenue acceleration platform that integrates sales intelligence and engagement capabilities into one unified interface. With access to a vast B2B intelligence database and 30+ custom filters, it enables businesses to discover and engage with their ideal customers effectively. By offering features like automated verification tools, data enrichment, social intent analysis, sequencing, parallel dialing and seamless CRM integration, FlashInfo empowers businesses to accelerate revenue generation and growth efficiently. Reviewers say compared to telecrm, FlashIntel is: - Better at support - More usable - Better at meeting requirements Categories in common with telecrm: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) **Compare:** [telecrm vs FlashIntel](https://www.g2.com/compare/flashintel-vs-telecrm) **Compare FlashIntel with other alternatives:** - [FlashIntel vs GTM Workspace - Powered by ZoomInfo](https://www.g2.com/compare/flashintel-vs-gtm-workspace-powered-by-zoominfo) - [FlashIntel vs JustCall](https://www.g2.com/compare/flashintel-vs-saas-labs-justcall) - [FlashIntel vs Freshsales](https://www.g2.com/compare/flashintel-vs-freshsales) - [FlashIntel vs Genesys Cloud CX](https://www.g2.com/compare/flashintel-vs-genesys-cloud-cx) - [FlashIntel vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-flashintel) - [FlashIntel vs HubSpot Sales Hub](https://www.g2.com/compare/flashintel-vs-hubspot-sales-hub) - [FlashIntel vs Close](https://www.g2.com/compare/close-vs-flashintel) - [FlashIntel vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-flashintel) - [FlashIntel vs Aircall](https://www.g2.com/compare/aircall-vs-flashintel) ### 7. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 13,850 Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity. Reviewers say compared to telecrm, HubSpot Sales Hub is: - Better at support Categories in common with telecrm: [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking), [Insurance CRM](https://www.g2.com/categories/insurance-crm) **Compare:** [telecrm vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-telecrm) **Compare HubSpot Sales Hub with other alternatives:** - [HubSpot Sales Hub vs GTM Workspace - Powered by ZoomInfo](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs JustCall](https://www.g2.com/compare/hubspot-sales-hub-vs-saas-labs-justcall) - [HubSpot Sales Hub vs Freshsales](https://www.g2.com/compare/freshsales-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs FlashIntel](https://www.g2.com/compare/flashintel-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Close](https://www.g2.com/compare/close-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Aircall](https://www.g2.com/compare/aircall-vs-hubspot-sales-hub) ### 8. [Close](https://www.g2.com/products/close/reviews) By Close **Average Rating:** 4.7/5 **Total Reviews:** 2,045 Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals and make more sales—all without manual data entry! Reviewers say compared to telecrm, Close is: - Better at support - More usable - Better at meeting requirements Categories in common with telecrm: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) **Compare:** [telecrm vs Close](https://www.g2.com/compare/close-vs-telecrm) **Compare Close with other alternatives:** - [Close vs GTM Workspace - Powered by ZoomInfo](https://www.g2.com/compare/close-vs-gtm-workspace-powered-by-zoominfo) - [Close vs JustCall](https://www.g2.com/compare/close-vs-saas-labs-justcall) - [Close vs Freshsales](https://www.g2.com/compare/close-vs-freshsales) - [Close vs Genesys Cloud CX](https://www.g2.com/compare/close-vs-genesys-cloud-cx) - [Close vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-close) - [Close vs FlashIntel](https://www.g2.com/compare/close-vs-flashintel) - [Close vs HubSpot Sales Hub](https://www.g2.com/compare/close-vs-hubspot-sales-hub) - [Close vs CloudTalk](https://www.g2.com/compare/close-vs-cloudtalk) - [Close vs Aircall](https://www.g2.com/compare/aircall-vs-close) ### 9. [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) By CloudTalk **Average Rating:** 4.4/5 **Total Reviews:** 1,844 CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call. Reviewers say compared to telecrm, CloudTalk is: - Better at support - More usable Categories in common with telecrm: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) **Compare:** [telecrm vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-telecrm) **Compare CloudTalk with other alternatives:** - [CloudTalk vs GTM Workspace - Powered by ZoomInfo](https://www.g2.com/compare/cloudtalk-vs-gtm-workspace-powered-by-zoominfo) - [CloudTalk vs JustCall](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall) - [CloudTalk vs Freshsales](https://www.g2.com/compare/cloudtalk-vs-freshsales) - [CloudTalk vs Genesys Cloud CX](https://www.g2.com/compare/cloudtalk-vs-genesys-cloud-cx) - [CloudTalk vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-cloudtalk) - [CloudTalk vs FlashIntel](https://www.g2.com/compare/cloudtalk-vs-flashintel) - [CloudTalk vs HubSpot Sales Hub](https://www.g2.com/compare/cloudtalk-vs-hubspot-sales-hub) - [CloudTalk vs Close](https://www.g2.com/compare/close-vs-cloudtalk) - [CloudTalk vs Aircall](https://www.g2.com/compare/aircall-vs-cloudtalk) ### 10. [Aircall](https://www.g2.com/products/aircall/reviews) By Aircall **Average Rating:** 4.4/5 **Total Reviews:** 1,603 Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more. Reviewers say compared to telecrm, Aircall is: - Better at support - More usable Categories in common with telecrm: [Auto Dialer](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) **Compare:** [telecrm vs Aircall](https://www.g2.com/compare/aircall-vs-telecrm) **Compare Aircall with other alternatives:** - [Aircall vs GTM Workspace - Powered by ZoomInfo](https://www.g2.com/compare/aircall-vs-gtm-workspace-powered-by-zoominfo) - [Aircall vs JustCall](https://www.g2.com/compare/aircall-vs-saas-labs-justcall) - [Aircall vs Freshsales](https://www.g2.com/compare/aircall-vs-freshsales) - [Aircall vs Genesys Cloud CX](https://www.g2.com/compare/aircall-vs-genesys-cloud-cx) - [Aircall vs Apollo.io](https://www.g2.com/compare/aircall-vs-apollo-io) - [Aircall vs FlashIntel](https://www.g2.com/compare/aircall-vs-flashintel) - [Aircall vs HubSpot Sales Hub](https://www.g2.com/compare/aircall-vs-hubspot-sales-hub) - [Aircall vs Close](https://www.g2.com/compare/aircall-vs-close) - [Aircall vs CloudTalk](https://www.g2.com/compare/aircall-vs-cloudtalk) --- ## telecrm Alternatives FAQs ### What are the best alternatives to telecrm? The best alternatives to telecrm include [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) (4.5/5 stars, 9101 reviews), [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) (4.3/5 stars, 2386 reviews), [Freshsales](https://www.g2.com/products/freshsales/reviews) (4.5/5 stars, 1233 reviews), and [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) (4.4/5 stars, 1550 reviews). These platforms offer comprehensive outbound call tracking with strong CRM integrations, ease of use, and additional features such as AI-driven insights and omnichannel communication. ### What features do alternatives offer that telecrm does not? telecrm lacks advanced AI-powered insights, bulk email capabilities, and more advanced visual reporting for team performance tracking over longer periods. It also does not offer whisper coaching features. ### Which Outbound Call Tracking tools do reviewers recommend instead of telecrm? Reviewers recommend [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) for its AI-powered customer communication platform that integrates calling, SMS, and WhatsApp in one interface, with features like AI call scoring, sentiment analysis, and real-time coaching. [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) is favored for its high-quality, verified B2B contact data, intent signals, and AI-driven prioritization that consolidates multiple tools into one platform. [Freshsales](https://www.g2.com/products/freshsales/reviews) is recommended for its all-in-one sales CRM with built-in phone and email features, AI-powered lead scoring, and automation that streamline sales workflows. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) is praised for its robust omnichannel capabilities, AI-powered routing, and unified platform that enhances customer experience and operational efficiency. JustCall and Genesys Cloud CX uniquely offer native whisper coaching, a feature not available in telecrm. ### How does telecrm compare to GTM Workspace - Powered by ZoomInfo? With a 4.5-star average rating, both [telecrm](https://www.g2.com/products/telecrm/reviews) and [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) share equal overall user satisfaction. telecrm scores higher in Ease of Setup (10.0 vs 8.9) and Usability (9.0 vs 8.8) by 1.1 and 0.2 points respectively, while GTM Workspace leads in Support (8.7 vs 8.3) by 0.4 points and Ease of Admin (8.7 vs no data for telecrm) by 0.4 points. telecrm uniquely offers Interactive Voice Response (IVR), which GTM Workspace does not. GTM Workspace boasts a significantly larger review base (9,101 vs 6), reflecting broader market adoption and feedback. telecrm users praise its ease of use, intuitive UI, seamless integrations, and efficient lead tracking, while GTM Workspace users highlight its extensive, accurate contact data, powerful intent signals, comprehensive features, and strong CRM integrations. GTM Workspace users note challenges with data accuracy and pricing, whereas telecrm users mention some missing advanced features and slower support response. ### Why do users choose GTM Workspace - Powered by ZoomInfo over telecrm? Users choose [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) over telecrm primarily for its extensive and accurate B2B contact database, which is cited in over 350 reviews as a key advantage. The platform's powerful intent data and advanced filtering capabilities enable sales teams to prioritize high-value prospects effectively, supported by 152 mentions of intent data benefits. GTM Workspace's seamless CRM integrations, especially with Salesforce and HubSpot, streamline workflows and save time, with 158 reviews noting CRM integration as a major plus. Additionally, users appreciate the time-saving features and comprehensive sales intelligence tools that enhance prospecting efficiency. 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