# Telecom Order Management (TOM) Reviews
**Vendor:** ChikPea  
**Category:** [CPQ Software](https://www.g2.com/categories/cpq)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About Telecom Order Management (TOM)
TOM brings efficiencies and centralisation of telecom quote, order, delivery, track and change to the disconnected world of telecommunications.




## Telecom Order Management (TOM) Reviews
  ### 1. Telecom Order management and its usage

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2022

**What do you like best about Telecom Order Management (TOM)?**

It includes the below options:
1. Sales ( Product Catalog / Configuration )
2. Operations ( Service Order management / Work Order /
3. Finance operations (Billing)
4. Management ( Reporting )

**What do you dislike about Telecom Order Management (TOM)?**

Need to include a module for Network Element Integration Configuration

**What problems is Telecom Order Management (TOM) solving and how is that benefiting you?**

We are looking for an alternative to our current in-house existence.


## Telecom Order Management (TOM) Discussions
  - [What is Telecom Order Management (TOM) used for?](https://www.g2.com/discussions/what-is-telecom-order-management-tom-used-for)

- [View Telecom Order Management (TOM) pricing details and edition comparison](https://www.g2.com/products/telecom-order-management-tom/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+03%3A14%3A34+-0500&secure%5Bsession_id%5D=12806216-a407-47a7-be9c-b5a0048075a1&secure%5Btoken%5D=f49930f886c69a2082f9b86c9c66370e36fe50bf0f25328ab26915c06989a1bf&format=llm_user)

## Telecom Order Management (TOM) Features
**Configuration - cpq**
- Product Catalog
- Guided Selling
- Configuration Rules
- Price Configuration
- Visual Configuration

**Pricing**
- Pricing Flexibility
- Discounting
- Commerical Rules
- Terms and Conditions
- Approval Workflow
- Renewals

**Quoting**
- Grouping
- Version Control
- Quote Document Generation
- Ordering
- Contracts

**Admin**
- Configuration Ease of Admin
- Pricing Administration
- Workflow Management
- Document Management

**Channels**
- Mobile User Support
- Channel Partner Support
- eCommerce

**Platform**
- CRM Integration
- Integration API
- Internationalization
- Scalability
- Reporting and Dashboards
- ERP Integration

**Generative AI - cpq**
- Dynamic Quoting
- Dynamic Pricing
- Personalized Sale Recommendations

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