Talkroute Reviews & Product Details

I really appreciate how straightforward the voicemail system is. Having my messages transcribed and delivered to my email allows me to easily forward them to the appropriate staff member, eliminating the need to listen and manually write everything down. This feature saves me a significant amount of time each day. Review collected by and hosted on G2.com.

The selection of hold music is somewhat limited. It would be great if we could upload our own custom audio files, such as company announcements. Review collected by and hosted on G2.com.

It just works. No complicated setup and no clunky software. I’ve tried other phone systems before that felt bloated or unreliable, but Talkroute is clean, fast, and dependable. That’s important when clients expect quick responses. Review collected by and hosted on G2.com.

Not a big issue, but I’d love to see a dark mode option in the dashboard. Review collected by and hosted on G2.com.

The overall experience feels much lighter and more streamlined. With RingCentral, I was overwhelmed by features I never used and constantly felt like I was paying for unnecessary extras. In contrast, Talkroute provides exactly what I need, without any of the unnecessary clutter. Review collected by and hosted on G2.com.

Would be cool if it had more integrations with crm’s like HubSpot Review collected by and hosted on G2.com.

All the essential features are available right from the start, including call forwarding, voicemail, custom greetings, and texting. I appreciated not having to pay extra for the functions I truly needed. Review collected by and hosted on G2.com.

The mobile app works well overall, though it can be a bit slow to load at times. Review collected by and hosted on G2.com.

The support team is responsive and knowledgeable. I had a question during setup and got a clear, friendly answer right away, no runaround or long wait. Review collected by and hosted on G2.com.

Honestly, I have no significant complaints at this point. Everything has been running smoothly. Review collected by and hosted on G2.com.

The monthly cost fits my budget and I like that I can use my existing phone instead of buying new equipment and it's straightforward and doesn't have a bunch of features I'll never use. Just simple call forwarding and voicemail Review collected by and hosted on G2.com.

The web dashboard could load a bit faster, but it's not a big deal Review collected by and hosted on G2.com.

The call quality is noticeably better, and the user interface is way more intuitive than Grasshopper. I also love that I can route calls based on time of day Review collected by and hosted on G2.com.

Would be great if they offered more integrations with other tools, but the core functionality is rock solid. Review collected by and hosted on G2.com.

Calling is unlimited for US/Canada, so my costs are staying low and my personal number is not shared with everyone, which is a nice thing. Sms messaging with email notifications is great for quick responses Review collected by and hosted on G2.com.

Sometimes the screen sharing can lag but usable most of the time Review collected by and hosted on G2.com.

It has all the features we need.. call forwarding, virtual extensions, text messaging, and it’s incredibly easy to manage from the dashboard Review collected by and hosted on G2.com.

Setup was simple, but it would be helpful to have a few more how-to videos or tutorials for advanced features Review collected by and hosted on G2.com.

The support team is phenomenal. Every time I’ve reached out, I get quick helpful responses from real people who actually care Review collected by and hosted on G2.com.

Honestly, not much. The experience has been refreshingly smooth from day one Review collected by and hosted on G2.com.